3 (Three) Outage Report in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Neath, Wales

The most recent 3 (Three) outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Phone	2 months ago
Swansea	Phone	5 months ago
Neath	Wi-fi	7 months ago
Ammanford	Phone	8 months ago
Ammanford	Phone	8 months ago
Port Talbot	Phone	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Mark Campion (@MarkkCampion) reported 1 minute ago from Swansea, Wales

  @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

• 
  Dj Damo (@DjDamo) reported 2 minutes ago from Swansea, Wales

  @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

• 
  Dj Damo (@DjDamo) reported 3 minutes ago from Swansea, Wales

  @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

• 
  RR (@richjrawlings) reported 14 minutes ago from Coychurch Lower, Wales

  @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

• 
  Lamekan Elinde (@JiyanRojbin) reported 16 minutes ago from Swansea, Wales

  @ThreeUK last few months your internet and calls are sucks no signal middle of town...

• 
  Dj Damo (@DjDamo) reported 20 minutes ago from Swansea, Wales

  @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

• 
  J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported 21 minutes ago from Neath, Wales

  Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

• 
  Sosig (@bully185) reported 22 minutes ago from Skewen, Wales

  @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

• 
  Sosig (@bully185) reported 22 minutes ago from Skewen, Wales

  @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

• 
  jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported 26 minutes ago from Tondu, Wales

  @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 29 minutes ago from Coity, Wales

  @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

• 
  Ross Hookings (@rosshookings) reported 32 minutes ago from Margam, Wales

  Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

• 
  Adam Croft (@Adamcroft1996) reported 33 minutes ago from Pontarddulais, Wales

  @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

• 
  Matthew Bowen 🍆 (@MBowen619) reported 37 minutes ago from Swansea, Wales

  I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

• 
  Matthew Bowen 🍆 (@MBowen619) reported 37 minutes ago from Swansea, Wales

  Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

• 
  Dj Damo (@DjDamo) reported 39 minutes ago from Swansea, Wales

  @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

• 
  Matthew Bowen 🍆 (@MBowen619) reported 43 minutes ago from Swansea, Wales

  @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

• 
  Dj Damo (@DjDamo) reported 46 minutes ago from Swansea, Wales

  @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

• 
  AR (@itzonlymee) reported 50 minutes ago from Bridgend, Wales

  Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡

• 
  Dj Damo (@DjDamo) reported 59 minutes ago from Swansea, Wales

  Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa w (@Lisaw25650181) reported 4 minutes ago

  @ThreeUK can you please tell me why your network is so bad all of a sudden in the G34 area of Glasgow, it’s absolutely horrendous and I use it for work. Complete joke of a company should have stayed with @VodafoneUK wiol be going back soon!!!

• 
  Derek Turpin (@thedelboy) reported 7 minutes ago

  @ThreeUK stop trying to make your customers sign up for crap they don't want! Reported to ofcom

• 
  Phil (@p26bow) reported 8 minutes ago

  @ThreeUKSupport @ThreeUK ffs guys 5 says on the trot now. How much longer does it take to fix this issue you have. Are you gong to be refunding for this?

• 
  Chad (@chadissacclark) reported 9 minutes ago

  @ThreeUKSupport Please can somebody help me!

• 
  LT (he/him) (@lmtmojo) reported 11 minutes ago

  Is there a more frustrating company to deal with than @ThreeUK ? Have tried 3 times today to ask how long in totality I have been a customer of theirs and every time this simple question has baffled the life out of their advisers

• 
  Sandra Pascoal - Lima (@SPascoalLima) reported 14 minutes ago

  @ThreeUK @Parklifefest You are a disgrace! I have spent THREE months trying to deal with your Indian customer services. Despite written assurances, you keep accessing my bank account without lawful right. Not only have you provided me with written evidence of breach of contract, DD mandate & theft...

• 
  kizldn (@KizLdn) reported 18 minutes ago

  Stay away from @ThreeUK they customer service is terrible. You been warned

• 
  wendoverkevb (@kevb47078727) reported 21 minutes ago

  @ThreeUK so I'm guessing with the almost complete service outage in the aylesbury area over the last few days, all 3 users will be getting a little 'we're really sorry' gift?

• 
  C (@shayaribyc) reported 23 minutes ago

  @ThreeUK Why is it that despite being the "UK's biggest network", after all these years you cannot offer something like a shared connection or esim connection for a 4G smartwatch i.e. Galaxy Watch and Apple Watch etc?

• 
  SideshowMatt 🇪🇺🔶️💙🇺🇦 #GTTO (@Sideshow_Matt) reported 24 minutes ago

  @ThreeUK Shame you couldn't provide decent phone reception for your customers who attended @DownloadFest this weekend just gone. No data at all for 3 whole days. SMS messages coming through hours late. People on EE & O2 were getting reasonable service, so why can't you sort out similar?