3 (Three) outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Dj Damo (@DjDamo) reported 1 minute ago from Swansea, Wales

  Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

• 
  stephen jones (@PrinceOfGingers) reported 5 minutes ago from Pontardawe, Wales

  Is anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK

• 
  Robert Francis #FBPE (@astra46) reported 6 minutes ago from Skewen, Wales

  @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

• 
  Philip(Phil)England🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported 10 minutes ago from Swansea, Wales

  @SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB

• 
  AR (@itzonlymee) reported 15 minutes ago from Bridgend, Wales

  Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡

• 
  jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported 17 minutes ago from Tondu, Wales

  @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

• 
  Matthew Bowen 🍆 (@MBowen619) reported 22 minutes ago from Swansea, Wales

  I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

• 
  Matthew Bowen 🍆 (@MBowen619) reported 23 minutes ago from Swansea, Wales

  Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

• 
  Mark Campion (@MarkkCampion) reported 23 minutes ago from Swansea, Wales

  @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

• 
  Dj Damo (@DjDamo) reported 32 minutes ago from Swansea, Wales

  @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

• 
  JR (@J10RWE) reported 35 minutes ago from Swansea, Wales

  @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

• 
  patella Girl (@patellagirl) reported 39 minutes ago from Skewen, Wales

  @ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends

• 
  Neil Passmore (@neilpassmore) reported 42 minutes ago from Swansea, Wales

  @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

• 
  Adam Croft (@Adamcroft1996) reported 47 minutes ago from Pontarddulais, Wales

  @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

• 
  Dj Damo (@DjDamo) reported 49 minutes ago from Swansea, Wales

  @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

• 
  J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported 50 minutes ago from Neath, Wales

  Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

• 
  Matthew Bowen 🍆 (@MBowen619) reported 51 minutes ago from Swansea, Wales

  @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

• 
  Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported 57 minutes ago from Neath, Wales

  @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

• 
  Dj Damo (@DjDamo) reported 57 minutes ago from Swansea, Wales

  @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 59 minutes ago from Coity, Wales

  @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ARDA BATIKAN DURGUT (@durgut_arda1) reported 24 seconds ago

  I use @ThreeUK in London, but the internet is practically non-existent... The signal is zero, the speed is terrible. This experience is truly unacceptable in 2026. 🙃 Am I the only one experiencing this problem? @ThreeUKSupport

• 
  katie t  🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@kattyork) reported 2 minutes ago

  Why is @ThreeUK so **** says I can get 4G at work I sometimes have nothing or 1 bar like in York city centre

• 
  Evonne O (@f1lover75) reported 3 minutes ago

  @ThreeUKSupport do need help to pay my bill but I am not happy about the non help..

• 
  ARDA BATIKAN DURGUT (@durgut_arda1) reported 7 minutes ago

  I've been using @ThreeUK for a long time and was usually happy with it, but for the last two days the internet has been incredibly bad... It's almost completely unresponsive. It's really disappointing that it's this bad in London. @ThreeUKSupport

• 
  Chris Bunnett (@chrisbunnett) reported 8 minutes ago

  @ThreeUK - I ******* hate your network. I haven’t called anyone but now you tell me can’t make a call ‘as I used up my balance!’ You are a bunch of crooks and thieves. Fuckwits.

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 8 minutes ago

  @ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)

• 
  Kitty Coco (@BambieBambini) reported 14 minutes ago

  @ThreeUK @ThreeUKSupport Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

• 
  Mushtaq Khan (@mushtaqkhan7637) reported 15 minutes ago

  @ThreeUK is the internet down in b138bj Birmingham there is no connection

• 
  𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported 15 minutes ago

  @ThreeUK Could you help me with a proper mobile service please?

• 
  chris (@chris_chrishill) reported 20 minutes ago

  @ThreeUK @ThreeUKSupport day two of no reception or data, when is this issue going to be acknowledged, resolved and refunded.