3 (Three) outages and service status in Neath, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Neath, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Neath, Wales
The most recent 3 (Three) outage reports came from the following cities: Bridgend, and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend
|
Phone | 1 month ago |
|
Maesteg
|
Phone | 2 months ago |
|
Bridgend
|
Internet | 4 months ago |
Community Discussion
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3 (Three) Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
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stephen jones (@PrinceOfGingers) reported from Pontardawe, WalesIs anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Coity, Wales@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖 (@philengland1) reported from Swansea, Wales@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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Dj Damo (@DjDamo) reported from Swansea, Wales@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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RR (@richjrawlings) reported from Coychurch Lower, Wales@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, WalesLow and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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J.R.R Toking 🏴 (@aprhisiart21) reported from Neath, WalesHi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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Dj Damo (@DjDamo) reported from Swansea, Wales@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Ross Hookings (@rosshookings) reported from Margam, WalesHi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, WalesI'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Mark Campion (@MarkkCampion) reported from Swansea, Wales@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Sosig (@bully185) reported from Skewen, Wales@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Dj Damo (@DjDamo) reported from Swansea, Wales@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Neil Passmore (@neilpassmore) reported from Swansea, Wales@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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Dj Damo (@DjDamo) reported from Swansea, WalesAnnnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul (@__porl__) reported@ThreeUK Network is all over the place today? Is workk being done / or faults Canterbury areas?
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David Clarke (@DavidCl88428325) reported@ThreeUKSupport .....1700hrs yet again your network has failed us bt54 area, no calls, no texts, no data.....
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.
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Swapnil Zanwar (@ZanwarSwapnil) reported@ThreeUKSupport from last few weeks I am facing a lot issues with home broadband. Internet connection keeps getting lost and surprisingly I am having three SIM card and internet works fine on cellphone
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Rohit Kumar (@rohittkumarr28) reported@GOVUK pls look through @ThreeUK service. They should be penalised
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Paul Robinson 🎗💙🇺🇦 (@Tigerfan11) reportedNever dealt with such crap customer service as @ThreeUK
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JurateW #FBPE 🇪🇺🇪🇺🔶️💙 (@JurateJW) reported@kokeshimum I am with @ThreeUK The worst signal ever.
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Ritchie Hanlon (@fourfor2ltd) reportedAs an existing customer @ThreeUK you are a disgrace! Finding out you been charging me £15 plus per month for 11 years for broadband! Yes my fault but could u not see it not been used and have the courtesy to contact me considering I have my mobile with you? Thieving !!!!
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xXx (@ImmaStar26) reported@ThreeUK Day 10 with NO service! No one contacted me on day 7 as advised and when I chased for an update I was told to wait a further 14 days! Tried to close my account via the app but it won’t allow me.
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rawkingcoconutwater (@rawkingcoconut) reported@ThreeUK Why is your coverage strength on your signals so poor , people pay for 5g ans yet no service at all in central areas , are you scamming customers by selling a product you can’t offer , authorities should shut you down take action against your company