3 (Three) Outage Report in Neath, Wales
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The latest reports from users having issues in Neath come from postal codes SA10.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Neath, Wales
The most recent 3 (Three) outage reports came from the following cities: Neath, Ammanford and Port Talbot.
City | Problem Type | Report Time |
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Wi-fi | ||
Phone | ||
Phone | ||
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Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Dj Damo (@DjDamo) reported from Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Sosig (@bully185) reported from Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Dj Damo (@DjDamo) reported from Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Dj Damo (@DjDamo) reported from Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Dj Damo (@DjDamo) reported from Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales
@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Dj Damo (@DjDamo) reported from Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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Mark Campion (@MarkkCampion) reported from Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Ross Hookings (@rosshookings) reported from Margam, Wales
Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
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J.R.R Toking 🏴 (@aprhisiart21) reported from Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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jrdn 🏴 (@jrdnphp) reported from Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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RR (@richjrawlings) reported from Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Sosig (@bully185) reported from Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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Dj Damo (@DjDamo) reported from Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ras🇰🇪 (@DrovanKen) reported
3 @ThreeUK got to be one of the worst networks out there
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Allen Curtis (@AllenDCurtis) reported
God help @ThreeUK when their customer service opens this morning the red button has been press ed you owe me money!
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Danny Breeden (@DannyBreeden) reported
@ThreeUKSupport One of the sim cards is a couple of years old, the other one was new in the summer, both experiencing same issues, one Samsung and one iPhone
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MC (@besittoo) reported
@ThreeUKSupport I'm trying to get proof of purchase for my recent upgrade please. I've tried twice already, over phone and on live chat, still no email. Please help.
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Watson 7 (@Watson7x) reported
@David__Penney @ThreeUKSupport @c_h_pugh Why shouldn’t the customer apologise? Oh sorry I forgot customer is always right.
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Robin Davies (@robinaled) reported
@ThreeUKSupport Hi Ali, I’ve got an iPhone 5SE and my wife has an iPhone 10. My sim is old but her sim is new. We honestly have no signal. Thanks
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Matt Atkinson (@mattjsatkinson) reported
@ThreeUKSupport I’ve recently moved house and it says on the signal checker that I should be getting very good indoor 4g signal. I barely get a signal at all. Is there a problem in the area?
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Ming (@Ming2017688) reported
@ThreeUKSupport I requested it online, that’s not a good answer for me, even you generated it, I gave up your service on 1 November, I will not use your service, why can’t you just refund my fees?
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daz (@dazhibbard) reported
@ThreeUK Ur network coverage is shite
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MC (@besittoo) reported
@ThreeUKSupport 3rd attempted. I'd like proof of purchase for my recent upgrade please. I called and told email in 2hrs, nothing so went on live chat and given same timescale and its not been over 4 hours now with no email. Please help.