3 (Three)

3 (Three) Outage Report in Neath, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Neath, Wales 12/31/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • philengland1 Philip(Phil)England🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported from Swansea, Wales

    @SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

  • richjrawlings RR (@richjrawlings) reported from Coychurch Lower, Wales

    @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • J10RWE JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • PrinceOfGingers stephen jones (@PrinceOfGingers) reported from Aberavon, Wales

    @ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • neilpassmore Neil Passmore (@neilpassmore) reported from Swansea, Wales

    @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • PrinceOfGingers stephen jones (@PrinceOfGingers) reported from Pontardawe, Wales

    Is anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Tondu, Wales

    @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • CrimsonsEclipse Hailtothedogebby (@CrimsonsEclipse) reported

    @ThreeUK only moved to three 2 weeks ago and i already regret it. Data speed and intermittent 4g. Terrible.

  • uk_aaronjames Aaron James (@uk_aaronjames) reported

    @illyandbarri @ThreeUK Vodaphone are **** as well, I have had no issues with Three so far and my contract finishes in January next year

  • Katiandcoffee Kati (@Katiandcoffee) reported

    @ThreeUK Really sad and annoyed at the level of help 3 are willing to give their customers even when trying to discuss financial difficulties, no one seems to want to help at all.

  • liliumstuartus Stuart (@liliumstuartus) reported

    @ThreeUKSupport Sorry for not replying - I spoke with one of your colleagues who fixed the issue for me. Thanks, Stuart.

  • W05lot Di mi (@W05lot) reported

    @ThreeUKSupport since I've joined 3 , the network at my home is very poor. 1 bar phone and H+ Internet. I am on hold on your 500 number but no body is picking up. This is my 3rd attempt. Please help?

  • DeanJA91 Dean  (@DeanJA91) reported

    @ThreeUK can someone help me process my payment please

  • akhil74723087 To the moon (@akhil74723087) reported

    @ThreeUKSupport What should I do when the square trade is not giving me the reply or keeping on hold my phone call and hanging up at the end. The square trade company is a biggest scam company that provides insurance to three mobiles. I suggest every customer not to opt for the insurance from 3.

  • PvtPepper Ian (@PvtPepper) reported from Leeds, England

    @ThreeUKSupport time to leave you. I can't even complain about a problem as Three keeps having a technical and I should try later after being on hold for over ten minutes. Vodafone, here I come.

  • boyle_jodie Jodie Wilkins (@boyle_jodie) reported

    @ThreeUK is there an issue with data signal on RH14? I’ve tried to contact customer service, but after auto selection, there is just silence. Am I on hold? Or am I wasting my time?

  • Katiandcoffee Kati (@Katiandcoffee) reported

    @ThreeUKSupport Not just that but no one is willing to help at all and I don't think I'm being treated fairly at all.