3 (Three) outages and service status in Neath, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Neath, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Neath, Wales
The most recent 3 (Three) outage reports came from the following cities: Bridgend, and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend
|
Phone | 1 month ago |
|
Maesteg
|
Phone | 2 months ago |
|
Bridgend
|
Internet | 4 months ago |
Community Discussion
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3 (Three) Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Coity, Wales@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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RR (@richjrawlings) reported from Coychurch Lower, Wales@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Dj Damo (@DjDamo) reported from Swansea, Wales@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, WalesI'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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Neil Passmore (@neilpassmore) reported from Swansea, Wales@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Dj Damo (@DjDamo) reported from Swansea, Wales@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Dj Damo (@DjDamo) reported from Swansea, Wales@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Sosig (@bully185) reported from Skewen, Wales@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
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Dj Damo (@DjDamo) reported from Swansea, Wales@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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AR (@itzonlymee) reported from Bridgend, WalesDisgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, WalesLow and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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stephen jones (@PrinceOfGingers) reported from Pontardawe, WalesIs anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖 (@philengland1) reported from Swansea, Wales@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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stephen jones (@PrinceOfGingers) reported from Aberavon, Wales@ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?
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Dj Damo (@DjDamo) reported from Swansea, WalesAnnnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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patella Girl (@patellagirl) reported from Skewen, Wales@ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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jrdn 🏴 (@jrdnphp) reported from Tondu, Wales@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Playwriter Guy (@playwriter_guy) reported@ThreeUK @RoyalMail This has been going on since July 9 when the phone was confirmed lost by Royal Mail. I have been calling and repeating myself constantly to this Three customer service almost as if no one writes notes when calls are made. The WORST kind of customer service EVER.
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Dave Ball (@dazbel74) reported@ThreeUK @ThreeUKSupport I bought a £10 SIM card from @asda that comes with 40GB data and unlimited calls and texts for the first month. SIM was activated but no data or calls. Chatted online with a Three agent and apparently it's not a Three issue, it's an ASDA issue. How?
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TheYellingKitty. (@TheYellingKitty) reported@ThreeUKSupport @ThreeUK what’s going on in the HU1 area with your network because it’s ****** been over 12 hours now I better be getting some kind of compensation for this
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Ritchie Hanlon (@fourfor2ltd) reportedAs an existing customer @ThreeUK you are a disgrace! Finding out you been charging me £15 plus per month for 11 years for broadband! Yes my fault but could u not see it not been used and have the courtesy to contact me considering I have my mobile with you? Thieving !!!!
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huey freeman (@80iishh) reported@ThreeUK @ThreeUKSupport how do you guys even get customers. I’d have better signal with a Nigerian provider
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Brett (@BrettOfTheSouth) reported45 minuets on live chat to sort a simple issue. Doesn't help they take 4 minuets to reply each time. On @ThreeUKSupport
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Alisha (@Alishaa_Ali) reported@ThreeUKSupport Please help.i returned 2 tablets using Three’s prepaid return packaging around April 2025. After repeatedly being told there was no evidence, BOTH have now been found. Three says they were “received” June 2026 and won’t fully refund me. I need this investigated
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xXx (@ImmaStar26) reported@ThreeUK Day 10 with NO service! No one contacted me on day 7 as advised and when I chased for an update I was told to wait a further 14 days! Tried to close my account via the app but it won’t allow me.
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ThEUnReaLWuN (@ThEUnReaLWuN) reportedAfter being a loyal customer for nearly 8 years time to cancel my @ThreeUK contact. Pay for TRULY unlimited mobile data then pay EXTRA to #GoRoam as you need data the most on holiday but you only get 12gb!! Absolute joke, it lasted 1 day!!
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ChungHa is this years pop princess 💅 (@TheBetterStuart) reported@ThreeUK having zero signal in Manchester City centre all weekend I a joke