3 (Three) Outage Report in Neath, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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stephen jones
(@PrinceOfGingers) reported
from
Pontardawe, Wales
Is anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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stephen jones
(@PrinceOfGingers) reported
from
Aberavon, Wales
@ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
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Neil Passmore
(@neilpassmore) reported
from
Swansea, Wales
@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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JR
(@J10RWE) reported
from
Swansea, Wales
@OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖
(@philengland1) reported
from
Swansea, Wales
@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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cmqmimi
(@MinqiCheng) reported
@ThreeUKSupport Hi - the issue has not been fixed despite chatting to customer services multiple times. Can someone pls look into it? I can’t check my allowance or buy add-on or anything on the app and website!
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Yatharth Parashar
(@YatharthParash2) reported
I was genuinely impressed by @ThreeUK network! Not once did my streaming services bugger even at the highest quality but then once I reached London it was surprising that the network was unusable. It’s just bizarre what happened!
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M H Oftadeh
(@MoOftadeh) reported
@ThreeUK Your Data Passport site redirects to your home page. Is this a known issue? Can you please confirm when it’ll be fixed?
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Lu
(@LuSchmoo) reported
@jamesarcherrr @ThreeUKSupport Hello, since normally signal issues are related to a specific area, it sounds like either a defective iPhone 13 or it’s directly related to the Sim card. How long have you had your current one? Sim card that is.
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ⵣ Salem | ⵙⴰⵍⵎ
(@sabzmzm) reported
Just moved to a new flat, @ThreeUK signal is extremely bad i bought a new Vodafone contract and used it a hotspot
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Esme Malpass
(@esme78malpass) reported
@ThreeUKSupport Last time I was told I could cancel but would have to send the router back or be charged for it so I don't understand why its my responsibility to deal with manufactors or your equipment when I have been with u for less then a year and not had the service I'm paying for
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Amnesiasz
(@_Amnesiasz) reported
What is going on with your network? I'm barely getting one bar of signal and my Internet keeps dropping never had any issues prior hell even 5g was working fine I'm in NE29 8NU can you explain yourself? @ThreeUK @ThreeUKSupport
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Nicola
(@DisabledJuanita) reported
@ThreeUKSupport hi, I called you recently to cancel the mobile broadband thing I’ve had for camping since 2018 and you convinced me to take a new contract out with a 4G+ MiFi. Ok so it arrived and it doesn’t work. What should I do? I’m not paying for it.
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Marco Galasso
(@Magiciandomino) reported
@ThreeUKSupport My friends are on the same network and the same issue is with them too. Unfortunately I have an IPhone 12 abs this option to switch to 3G is no longer an option.
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°|• Sir Bill - Retouching - 🅁🅅🄽
(@billgreenwood) reported
@threeuk after about 18 years it's time to say bye. My main number is going elsewhere. Failure to fix the signal in my area after repeated promises to do so has forced this. I've another number still in contact, as the service levels are bad, can I break this without penalty?