3 (Three) Outage Report in Neath, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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JR
(@J10RWE) reported
from
Swansea, Wales
@OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Ross Hookings
(@rosshookings) reported
from
Margam, Wales
Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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James TATTIE Shaw
(@tattiearfc) reported
@ThreeUKSupport Been trying for a few days to get the order confirmation of my upgrade, but as per usual the impeccable customer service is up to its usual standard, I need this so samsung can send me my earphones, Also who's sending a charging plug #three #unimpressed
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Dave #FBPE
(@uccarrot) reported
@ThreeUKSupport website down? Account down? Everything down. Trying to upgrade my partner and not able to! Can't even get a PAC code. What's going on?!
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Jack
(@Jack89611315) reported
@addicted2newz @ThreeUK Im with @ThreeUK amd there signal is dreadfully everywhere i go
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𝑪𝒉𝒆𝒓𝑨𝒏𝒏 𝑻𝒉𝒐𝒓𝒌𝒊𝒍𝒔𝒆𝒏.
(@CherAnnThor) reported
@ThreeUKSupport Please help with an issue with my phone. I've sent a DM
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Elizabeth Murphy
(@liz_murphy_) reported
@claireyjenna @ThreeUKSupport So annoying. After complaining though a phone mysteriously turned up in about 5 days. Assume the help team must have had the wrong info, who knows, but still annoying that they continued to sell that deal as available for next day delivery, which was clearly false.
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Readydreadygo
(@Readydreadygo) reported
@ThreeUKSupport had a new contract off you for a week now and already considering cancelling under the 14 returns. Full signal of 4G and I'm getting no more than 2mbps download. I was getting minimum of about 25mbps download with Vodafone
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Stuart Brooks
(@Stuartwx) reported
@ThreeUKSupport A phone reboot seemed to fix things, the local mast has been off and on over the past few days so maybe they were confused somehow
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🦋🌔🌸
(@HippyExotic) reported
I have to laugh that @ThreeUK can turn a simple upgrade into such a horrible ordeal! In this day and age
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𝑪𝒉𝒆𝒓𝑨𝒏𝒏 𝑻𝒉𝒐𝒓𝒌𝒊𝒍𝒔𝒆𝒏.
(@CherAnnThor) reported
@ThreeUK hi! are services down at the moment? my phone is only able to make emergency calls in the past hour and a half
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𝕁𝕖𝕟𝕟𝕚 𝕎𝕚𝕥𝕙 𝔸 𝕀👁 ℕ𝕠𝕥 𝔸 𝕐❓
(@Jenni3108) reported
@ThreeUKSupport Had Huawei Al Cube For A Month And Never Been Able To Connect Via Bluetooth...Faulty Device? How Do I Return This For A Replacement?