3 (Three) Outage Report in Neath, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Neath, Wales
The most recent 3 (Three) outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Neath |
Wi-fi | |
| Ammanford |
Phone | |
| Ammanford |
Phone | |
| Port Talbot |
Phone | |
| Neath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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AR
(@itzonlymee) reported
from
Bridgend, Wales
Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡
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Ross Hookings
(@rosshookings) reported
from
Margam, Wales
Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Armstrong-Corbett
(@bchypnotherapy) reported
What a lovely feeling leaving #threeuk @ThreeUK because of absolutely dreadful customer service. Over 15 yrs with you, loyalty doesn’t pay. Two accounts of mine you’ve lost today, not that you’ll care. #CustomerService #customerexperience
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Ali Sharabiani
(@assharab) reported
@ThreeUK Your online ordering is just rubbish. It didn’t ask for delivery address (there was only billing address) while I wanted to choose a 3 store for collection. After payment, it’s not possible to change it and your support team told me that you must cancel the order and reorder!
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Tracey86
(@TRS1986) reported
@ThreeUKSupport I took out a contract in store with a phone on pre order. I now want to change or cancel the contract but I’ve been told I can only do this in the same store as I took it out! I wish I’d been told that, it’s not local, I presumed I’d be able to go into any store!
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GRT
(@jurrjurrtbull) reported
@ThreeUKSupport I’ve then applied twice for a replacement SIM online just to cancel my account, only for them to not arrive
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Ollie ‘BuzzinH’ Allpress
(@buzzinh) reported
I really don’t think I have ever experienced such poor customer support from @ThreeUK @ThreeUKSupport as I have done this week. Long term customer considering leaving as a result.
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Dean
(@dean8001) reported
Hi @ThreeUKSupport what have you done to the signal @altontowers 🤔 Postcode: ST10 4DB
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liam norris
(@liamnorris1001) reported
@ThreeUKSupport "Yikes" ever since I went over to your network I've only been able to use Internet effectively if I'm connected to WiFi.... I've had calls cut off when I'm actually in the city centre. Not to mention "no Internet connection" notifications.
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Ali Sharabiani
(@assharab) reported
@ThreeUKSupport Just pls let me know how to cancel the order
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GRT
(@jurrjurrtbull) reported
@ThreeUKSupport I’ve tried ringing on my new EE Sim to cancel but I think the wrong address is on record - it says it’s correct online but via the phone it is not. So I can’t cancel without the SIM due to the security code sent to it.
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.