3 (Three) Outage Report in Neath, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Neil Passmore
(@neilpassmore) reported
from
Swansea, Wales
@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Seab (Still A Citizen of Europe 🇪🇺)
(@adamseab) reported
from
Neath, Wales
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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stephen jones
(@PrinceOfGingers) reported
from
Aberavon, Wales
@ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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JR
(@J10RWE) reported
from
Swansea, Wales
@OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Long
(@DaveLong79) reported
@ThreeUKSupport Yes, only problems with text messages. I don't have access to another phone to try the SIM.
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Jason Morgan
(@JasonMo25436420) reported
@ThreeUKSupport No nothing , i'm thinking about contacting ofcom the service with 3 has been quite poor
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Gjack
(@Gjack9) reported
@ThreeUKSupport I have logged in more than once on the same device in the last 30 days and this keeps happening. Your system is broken. Surely it cant be hard to fix this??
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Martin Bell
(@jinkyjoiner) reported
@ThreeUKSupport EH22 2PH is always poor to no existent
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David Mortiboy
(@SY6Dave) reported
@ThreeUKSupport Well I don't think that would have helped as I was having the issue on multiple browsers, as well as in an incognito window. However I managed to solve the problem by ordering a new SIM card from a different network and requesting a PAC code.
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LFCcarson
(@LFCcarson) reported
@teado25 @Precisionnn @ThreeUK Honestly, I don't ever bother with the upgrades any more just get a new phone contract and number then transfer the old one to another network for free then 2 days later swap it back.
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Muraleekrishna
(@njan_sanchari) reported
@ThreeUKSupport No, only local sms through BSNL network is being received. I am not able to get otp's from all global services like google whatsapp etc.I tried many login attempts at different platforms. And finally at night after many hours , I received a google otp. But it was of no use
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David Wilton
(@DavidWiltonUK) reported
@ThreeUKSupport This information is not a state secret or probably even useful to your competitors. So it would be useful to release this information as I switched to Three because the new mast was erected and I wanted better reception in a generally poor area from all the mobile providers. #5g
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Cal Desmond-Pearson (The Social Hermit)
(@CalSocialHermit) reported
@Wikimedia Why are you impossible to contact? Because I use @Wikipedia on my tablet using @ThreeUK network you won't allow me to reset my password!
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Jason Morgan
(@JasonMo25436420) reported
@ThreeUKSupport My phone is 5g compatible I can go 6 miles away from home a get 150 Mbps where I live it's crap iv complained time after time 3 don't seem to care , ones November comes I'm back to Vodafone