3 (Three)

3 (Three) Outage Report in Neath, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Neath, Wales 01/17/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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3 (Three) Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • rosshookings Ross Hookings (@rosshookings) reported from Margam, Wales

    Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Tondu, Wales

    @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

  • patellagirl patella Girl (@patellagirl) reported from Skewen, Wales

    @ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • itzonlymee AR (@itzonlymee) reported from Bridgend, Wales

    Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • astra46 Robert Francis #FBPE (@astra46) reported from Skewen, Wales

    @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • richjrawlings RR (@richjrawlings) reported from Coychurch Lower, Wales

    @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • midlandgasltd Midland Gas Ltd (@midlandgasltd) reported

    @ThreeUKSupport Hi I’ve got a Samsung galaxy A10 I’ve run the *#61# code to view the length of rings before going to voicemail , how can I reduce this down to 15 seconds ??

  • FreeRangeLime Jules Grylasdottir. Queen of the Moon Cows (@FreeRangeLime) reported

    @ThreeUKSupport Ugh. I was told I could cancel my service any time within my billing. Turns out it's 30days ahead. Now stuck paying for another month of mifi service that doesn't work.

  • jonhoneyball Jon Honeyball (@jonhoneyball) reported

    @ThreeUKSupport well i still have no service nearly 36 hours after sorting out the mess (for the 2nd time) yesterday morning. It is going to be an interesting discussion in the store tomorrow morning. Followed up with a polite chat with your press department.

  • mahadevarun mahadevarun #FBPE (@mahadevarun) reported

    @ThreeUKSupport there is no connectivity or coverage where I live in NW105HX can you tell me what the problem is and when it will be resolved? @ThreeUK @Three_Is_Broken

  • FreeRangeLime Jules Grylasdottir. Queen of the Moon Cows (@FreeRangeLime) reported

    @ThreeUKSupport Neither are reliable. If the dongle decides to work, the network is often slow.

  • tomroberts77 Tom Roberts (@tomroberts77) reported

    @ThreeUKSupport Restarted, reset network settings in settings general etc.

  • GabriellaAbi 𝙰𝚍𝚒𝚎𝚙𝚎𝚗𝚊 (@GabriellaAbi) reported

    I recommend no one go for @ThreeUK they are liars and their service is crap after nearly 5 years I’m done with them Do yourself a favour and opt for @Vodafone @O2 save yourself the stress

  • littlegemsHH Gemma Burleigh (@littlegemsHH) reported

    @ThreeUKSupport That it was a new customer deal. However I found the deal through you upgrade site on the 3 app? That makes no sense and it was around £10 per month difference.

  • littlegemsHH Gemma Burleigh (@littlegemsHH) reported

    @ThreeUK customer service and app is shocking. I found a deal on the app to upgrade, when I contact customer service to discuss it... its not available to existing customers....15 mins of her gaslighting me that I'm imagining it...its suddenly available!!! How can I trust that!

  • Pixel6Pro Sherlock  (@Pixel6Pro) reported

    @CoachDriverHugh @ThreeUKSupport Three are terrible. I joined them a month ago which was a mistake. Nothing but "network issues" in my town since joining resulting in inability to call and delayed notifications. Just waiting for my number to transfer to @giffgaff 👍🏼 (I do wish they had WiFi calling).