3 (Three) outages and service status in Neath, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Neath, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Neath, Wales
The most recent 3 (Three) outage reports came from the following cities: Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend
|
Internet | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Dj Damo (@DjDamo) reported from Swansea, Wales@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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RR (@richjrawlings) reported from Coychurch Lower, Wales@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Dj Damo (@DjDamo) reported from Swansea, Wales@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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stephen jones (@PrinceOfGingers) reported from Pontardawe, WalesIs anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK
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jrdn π΄σ §σ ’σ ·σ ¬σ ³σ Ώ (@jrdnphp) reported from Tondu, Wales@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Matthew Bowen π (@MBowen619) reported from Swansea, WalesLow and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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James Vincent π³οΈβππ΄σ §σ ’σ ·σ ¬σ ³σ Ώ (@thisisjmx) reported from Coity, Wales@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Sosig (@bully185) reported from Skewen, Wales@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Philip(Phil)Englandπ³οΈβππ΄σ §σ ’σ ·σ ¬σ ³σ ΏπͺπΊππ (@philengland1) reported from Swansea, Wales@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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Matthew Bowen π (@MBowen619) reported from Swansea, WalesI'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract π‘π‘π‘
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I donβt understand why this canβt be done online like it would be if I was a new customer.
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Dj Damo (@DjDamo) reported from Swansea, Wales@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Mark Campion (@MarkkCampion) reported from Swansea, Wales@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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patella Girl (@patellagirl) reported from Skewen, Wales@ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends
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Neil Passmore (@neilpassmore) reported from Swansea, Wales@whiterockwales Hi Lawrence. Just read your column in todayβs @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Walesβ second city, the mobile phone/data signal is awful! Iβm with @ThreeUK and the service is so poor! π€¬π€¬π€¬
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Matthew Bowen π (@MBowen619) reported from Swansea, Wales@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think π‘π‘π‘
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Sosig (@bully185) reported from Skewen, Wales@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? π‘
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Dj Damo (@DjDamo) reported from Swansea, WalesAnnnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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AR (@itzonlymee) reported from Bridgend, WalesDisgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time π‘
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J.R.R Toking π΄σ §σ ’σ ·σ ¬σ ³σ Ώ (@aprhisiart21) reported from Neath, WalesHi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Deb Hiton (@DebHiton) reported@ThreeUK Please explain how, when Iβve dropped off a device with DPD but they canβt find it, I can still be responsible for the device and subsequent non-return fee of Β£350? Iβve raised a query with your customer service team but communication from them is abysmal!
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xXx (@ImmaStar26) reported@ThreeUK Been a customer for 5yrs and for the past 6 months the service has been nonexistent! Canβt wait to move to a new provider
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Zoe Martinez (@zoemartipulse) reported@DavidCl88428325 @ThreeUKSupport the network choosing unemployment again
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Stuart (@Stuart61838784) reported@ThreeUKSupport Contract finishes this year and we wonβt be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not,
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πππππ πππππ (@P_L_M97) reported@ThreeUKSupport is there an issue in swanage? For the last year or so? I used to have excellent signal here at home and now Iβm lucky if I get 1 bar. Horrendous
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alix (@Ac13449) reported@ThreeUKSupport hi I need help with my order
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Martin (@martinrue) reported@robj3d3 @IMAC2 @ThreeUK Ah dude that sucks. FWIW, I use giffgaff and they're happy so long as you top up every few months.
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Ryan (@ryantalks1024) reported@robj3d3 @ThreeUK Idk if it's still relevant since I did it 4 years ago and never looked into anything else But I just use Google Fi
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Tiago SΓ‘ (@tedmirra) reported@robj3d3 @ThreeUK I thought about building somthing related to this. Would you pay for a service where you could have a Sim card online? To send / receive sms.
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'Name can't be blank' says x, so that's my name (@KMB193) reported@scampaboy @ThreeUK They are awful, and their agents can't help with anything. Told me to go in store, I asked what they can do, agent can't and just said that's my option!!!