3 (Three) outages and service status in Neath, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Neath, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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Robert Francis #FBPE (@astra46) reported from Skewen, Wales@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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patella Girl (@patellagirl) reported from Skewen, Wales@ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends
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Dj Damo (@DjDamo) reported from Swansea, WalesAnnnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Dj Damo (@DjDamo) reported from Swansea, Wales@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
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Sosig (@bully185) reported from Skewen, Wales@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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Sosig (@bully185) reported from Skewen, Wales@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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JR (@J10RWE) reported from Swansea, Wales@OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf
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Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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jrdn 🏴 (@jrdnphp) reported from Tondu, Wales@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, WalesLow and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Coity, Wales@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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RR (@richjrawlings) reported from Coychurch Lower, Wales@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Dj Damo (@DjDamo) reported from Swansea, Wales@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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J.R.R Toking 🏴 (@aprhisiart21) reported from Neath, WalesHi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Mark Campion (@MarkkCampion) reported from Swansea, Wales@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖 (@philengland1) reported from Swansea, Wales@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, WalesI'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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AR (@itzonlymee) reported from Bridgend, WalesDisgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew #StandWithUkraine 🇺🇦 (@MPAndy) reported@torturedtoffee @ThreeUK There’s a reason why they are 15th out of 15 for customer satisfaction.
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Kitty Coco (@BambieBambini) reported@ThreeUK @ThreeUKSupport Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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james marshall (@jamesma34307397) reported from Spalding, EnglandIs there any issues with your network? @ThreeUK @ThreeUKSupport as 4G hasn't been working properly since yesterday
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Zion Lights (@ziontree) reportedCalling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.
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Kitty Coco (@BambieBambini) reported@ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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S Jones (@SophieJoJones) reported@ThreeUK I've been trying to call to top up my phone but the 444 number service has been down due to you upgrading your system for two days now. When will this upgrade be complete please?
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Clive ✝️is💩means Athiest (@elgarr1) reported@ThreeUK I am so annoyed by your customer services. I purchased a data sim a month ago. Rung up to top it up they won’t do it with out the sim being in a phone to receive a text message, I don’t have a 3 device, I bought it for a mobile router. Won’t work in my EE phone! 😞
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Rod Pascoe (@RodPascoe) reported@ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.
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Natalie ❤️ (@boydie123) reported@ThreeUK I’m having issue with logging in to the App the MFA isn’t working and it’s actually not sending me the code. Your website isn’t helping neither is the chat
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Steve Kelley (@djstevekelley) reported@ThreeUKSupport Internet issues in MK4?