3 (Three) Outage Report in Neath, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Neath, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (45%)
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Total Blackout (33%)
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Phone (13%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
 
Live Outage Map Near Neath, Wales
The most recent 3 (Three) outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time | 
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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jrdn 🏴 
    (@jrdnphp) reported 
    
        from
            Tondu, Wales
    
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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J.R.R Toking 🏴 
    (@aprhisiart21) reported 
    
        from
            Neath, Wales
    
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Sosig 
    (@bully185) reported 
    
        from
            Skewen, Wales
    
@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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Dj Damo 
    (@DjDamo) reported 
    
        from
            Swansea, Wales
    
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Seab (Still A Citizen of Europe 🇪🇺) 
    (@adamseab) reported 
    
        from
            Neath, Wales
    
@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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Dj Damo 
    (@DjDamo) reported 
    
        from
            Swansea, Wales
    
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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James Vincent 🏳️🌈🏴 
    (@thisisjmx) reported 
    
        from
            Coity, Wales
    
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Seab (Still A Citizen of Europe 🇪🇺) 
    (@adamseab) reported 
    
        from
            Neath, Wales
    
@ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?
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Dj Damo 
    (@DjDamo) reported 
    
        from
            Swansea, Wales
    
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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RR 
    (@richjrawlings) reported 
    
        from
            Coychurch Lower, Wales
    
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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stephen jones 
    (@PrinceOfGingers) reported 
    
        from
            Aberavon, Wales
    
@ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?
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Lamekan Elinde 
    (@JiyanRojbin) reported 
    
        from
            Swansea, Wales
    
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Dj Damo 
    (@DjDamo) reported 
    
        from
            Swansea, Wales
    
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Adam Croft 
    (@Adamcroft1996) reported 
    
        from
            Pontarddulais, Wales
    
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Mark Campion 
    (@MarkkCampion) reported 
    
        from
            Swansea, Wales
    
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Sosig 
    (@bully185) reported 
    
        from
            Skewen, Wales
    
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Dj Damo 
    (@DjDamo) reported 
    
        from
            Swansea, Wales
    
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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JR 
    (@J10RWE) reported 
    
        from
            Swansea, Wales
    
@OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf
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Neil Passmore 
    (@neilpassmore) reported 
    
        from
            Swansea, Wales
    
@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Dj Damo 
    (@DjDamo) reported 
    
        from
            Swansea, Wales
    
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
 
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lyla 
    (@Lylas_Gone) reported 
@ThreeUKSupport Didn’t really help me there! Same issue as I already had! You take so much information and then still refuse to help. Company was all good whilst I was wanting to give you more money. As soon as I need help with a charge you don’t want to know. Very disappointed
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Michelle Daly 
    (@michelle_daly02) reported 
@ThreeUKSupport It’s not looking likely that you’re going to help me before shift ends. 😡
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Rangers Shirt Lockscreens 55 
    (@Ger55creens) reported 
@Pandz1980 @AlanC_44 @ThreeUK I had the same problem with 3 until I went tits on the phone & they cancelled my contract to get me off the phone. They're shite
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Jordparrott➰ 
    (@jordieboi8) reported 
@ThreeUKSupport why do I keep losing signal again? My 4g has been playing up also, is my area having work done?
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Warrant Officer1 Jeff Crawford RN 
    (@JeffersWO1) reported 
@ThreeUKSupport 3G / 4G signal constantly dropping off mini WiFi hub the same what’s occurring…… since this is manned by superstars
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Aldo 
    (@AGDun_162) reported 
    
        from
            Edinburgh, Scotland
    
@ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!
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Kris 
    (@Kris50930426) reported 
@ThreeUKSupport This Issue is only when I’m at work. 4G network is slow but useable at work. Home, the 5G network doesn’t connect, 4G is hit and miss, calls work fine. Very very scatty network
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Kris 
    (@Kris50930426) reported 
@ThreeUKSupport Yeah I’m half way through a Sim only contract. I’m not going to pay myself out of the contract when YOUR network doesn’t work. Even today I’ve had people calling me and my phone doesn’t ring. 20-30 min later I get a missed call.
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@AltJD 
    (@AJdfegan) reported 
@ThreeUKSupport Yes finally sorted but was a real strain considering there simply no signal.
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The Cockney Diamond Geezer 
    (@AkstyleLondon) reported 
@ladbible Omg @ThreeUK had better signal 10 years ago then it did now