3 (Three)

3 (Three) Outage Report in Neath, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Neath, Wales 01/28/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

  • rosshookings Ross Hookings (@rosshookings) reported from Margam, Wales

    Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Tondu, Wales

    @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • richjrawlings RR (@richjrawlings) reported from Coychurch Lower, Wales

    @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • QumeiiMeii Meii (@QumeiiMeii) reported

    @ThreeUKSupport I was able to and sadly chat couldn’t help either. I tried all the suggestions and got no results. I really think at this point you’ve mistakenly deactivated my sim or something.

  • LovettLisa Lisa Lovett (@LovettLisa) reported

    @ThreeUK I need to report a death. I’ve waded through all of your options on the 333 number (I am a customer too), and there’s no option suitable. Who can I call? This is a very upsetting time - I don’t want lots of menu options, just a direct number.

  • 2SilverDreamers Silver Dreamers (@2SilverDreamers) reported

    @Threeuksupport when I got my home broadband the internet speeds were very good. At YO30. Since September 2022 virtually no service at all. What is happening ?

  • amy_traf Amy Trafankowska (@amy_traf) reported

    @ThreeUKSupport network has become piss poor. I'll have 4G or 5G, show full bars, yet can't connect to the internet. Not helpful when I'm trying to load my bus ticket, having to pay for a new ticket, and the the ticket on my phone loading which I have then lost out on.

  • RetroWarwick Matt Phillips (@RetroWarwick) reported

    @ThreeUKSupport This has been like this for 9 weeks. You keep saying "it'll be fixed tonight". Who can I speak to in the uk because the service is terrible and quite frankly I don't believe what you say anymore.

  • bluedahlia123 Blue Dahlia (@bluedahlia123) reported

    @ThreeUKSupport They asked whether I would like a Samsung phone instead of the iPhone 14 Pro? I said no so they closed the complaint. Because it is an illegal contract am not bothered about the phone as I can afford to purchase but am not letting an illegal contract pass.

  • 1066jacko Jacko 💙 (@1066jacko) reported

    @ThreeUK @ThreeUKSupport CB1 2JW. Why can’t I get a signal again please?

  • rcloviss clovis (@rcloviss) reported

    @ThreeUKSupport @ReyadAlZain2 Three barely works anywhere, and when there is reception (4G/3G) there somehow never is any internet!! Can't wait to change operators in October so I can stop wasting money for no service!!

  • Cpl_Wyllie Nathanial L A Wyllie (@Cpl_Wyllie) reported

    @ThreeUKSupport trying to get through to the call center for the last 20 mins for my partners account which ended in 2020 found out you guys still be charging and CRS wants money for a finished contract any help

  • matthenderson54 M Hendo (@matthenderson54) reported

    @ThreeUK you are having a laugh with your customer services. On a recorded line one of your employees just broke the law. Then denied it and said he was told to do this by a colleague. Still no resolution to my question. Any further ideas???