3 (Three) outages and service status in Neath, Wales

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

• 
  Lamekan Elinde (@JiyanRojbin) reported 3 minutes ago from Swansea, Wales

  @ThreeUK last few months your internet and calls are sucks no signal middle of town...

• 
  Matthew Bowen 🍆 (@MBowen619) reported 5 minutes ago from Swansea, Wales

  I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

• 
  stephen jones (@PrinceOfGingers) reported 13 minutes ago from Aberavon, Wales

  @ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?

• 
  Dj Damo (@DjDamo) reported 13 minutes ago from Swansea, Wales

  @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

• 
  Sosig (@bully185) reported 17 minutes ago from Skewen, Wales

  @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

• 
  Matthew Bowen 🍆 (@MBowen619) reported 18 minutes ago from Swansea, Wales

  Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

• 
  Robert Francis #FBPE (@astra46) reported 21 minutes ago from Skewen, Wales

  @Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 26 minutes ago from Coity, Wales

  @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

• 
  Sosig (@bully185) reported 28 minutes ago from Skewen, Wales

  @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

• 
  Dj Damo (@DjDamo) reported 31 minutes ago from Swansea, Wales

  @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

• 
  J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported 32 minutes ago from Neath, Wales

  Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

• 
  Ross Hookings (@rosshookings) reported 35 minutes ago from Margam, Wales

  Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

• 
  Neil Passmore (@neilpassmore) reported 40 minutes ago from Swansea, Wales

  @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

• 
  jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported 42 minutes ago from Tondu, Wales

  @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

• 
  Matthew Bowen 🍆 (@MBowen619) reported 46 minutes ago from Swansea, Wales

  @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

• 
  JR (@J10RWE) reported 50 minutes ago from Swansea, Wales

  @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

• 
  AR (@itzonlymee) reported 52 minutes ago from Bridgend, Wales

  Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡

• 
  Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported 54 minutes ago from Neath, Wales

  @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

• 
  Dj Damo (@DjDamo) reported 58 minutes ago from Swansea, Wales

  @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

• 
  patella Girl (@patellagirl) reported 59 minutes ago from Skewen, Wales

  @ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Álvaro Pétrus (@AcgbPetrus) reported 9 minutes ago

  @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

• 
  Sue🦖🇮🇱💚🤍💜🏳️‍🌈Women, Life, Freedom (@eleonorasfalcon) reported 14 minutes ago

  .@ThreeUK is this a genuine company dealing with customer contracts 0161 696 5597?

• 
  Broony (@broony1987) reported 14 minutes ago

  @ThreeUKSupport your mobile signal is terrible

• 
  Darryl (Dazzle) Brace (@DazzleB007) reported 16 minutes ago

  Is it just me or has @VodafoneUK network got worst since they merge with @ThreeUK still no support for RCS on iPhones but most upcoming 3rd party networks have support???

• 
  Joe Tweeting. (@joeisstanding) reported 17 minutes ago

  I had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.

• 
  Hatter (@hatterscrypto) reported 19 minutes ago

  @Benleo @virginmedia I can raise you. Try dealing with @ThreeUK . But I agree Virgin media have massively gone downhill in the customer service department.

• 
  Colin Maxwell (@weecalvin1509) reported 19 minutes ago

  Hi @ThreeUK I am a long term generally satisfied customer. I need a number to ring so that I can speak to a real human being about the +40% increase in my monthly bill. I have done the AI merry go round, got texted a4 figure code and back unto the going nowhere roundabout. 🙁

• 
  ES (@ewa_swital16945) reported 25 minutes ago

  @ThreeUK I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it.

• 
  Me (@nickyboy1886) reported 25 minutes ago

  So ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?

• 
  Mattea∞ (@ebuuuun) reported 28 minutes ago

  @ThreeUK helloooo, why haven’t I had service since 7pm???