3 (Three)

3 (Three) Outage Report in Neath, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Neath, Wales 12/11/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Neath, Wales

The most recent 3 (Three) outage reports came from the following cities: Swansea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwansea Phone
United KingdomNeath Wi-fi
United KingdomAmmanford Phone
United KingdomAmmanford Phone
United KingdomPort Talbot Phone
United KingdomNeath Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Tondu, Wales

    @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • rosshookings Ross Hookings (@rosshookings) reported from Margam, Wales

    Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • itzonlymee AR (@itzonlymee) reported from Bridgend, Wales

    Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

  • richjrawlings RR (@richjrawlings) reported from Coychurch Lower, Wales

    @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Draegarth Draegarth 💙 👣 🔜 #CFz2022 #AC2022 (@Draegarth) reported

    Commuting to work in the post-Covid Restrictions era: Still mandatory delays on @swrailway and vast areas of absolutely zero usable coverage on @ThreeUK despite my phone showing full 4G signal strength. Nothing changes. Useless bastards! Nothing but *****. #fail 🤬

  • siyuan_huo siyuan huo (@siyuan_huo) reported

    @charm_blues @ChelseaFC @ThreeUK I do not care who the sponsors are. This club is so crap at transfers.

  • johnafish John Fish (@johnafish) reported

    @ThreeUKSupport @ThreeUKSupport Your own website says there "We’re fixing an issue with our network in this area" for Ashford Kent. It's said that for months, so just fix it. Stop making excuses.

  • welshgirl64 Welsh Girl (@welshgirl64) reported

    @ThreeUKSupport Why did you ask me to let you know if I hadn’t heard after a week if you’re telling me you can’t help me? Last time I asked for any sort of help I was on the phone for an hour & a half & then had to call 2 stores to get the name of someone who cld & did actually help. Shocking

  • welshgirl64 Welsh Girl (@welshgirl64) reported

    @ThreeUKSupport Hi, I have still not received confirmation that Three received the modem I sent two weeks ago. Sadly I’m not surprised as I’ve had nothing but problems since I stupidly decided to join Three. I’d also like my money refunded that was taken out of my account after I cancelled.

  • Draegarth Draegarth 💙 👣 🔜 #CFz2022 #AC2022 (@Draegarth) reported

    Commuting to work in the post-Covid Restrictions era: Still mandatory delays on @SW_Help and vast areas of absolutely zero usable coverage on @ThreeUK despite my phone showing full 4G signal strength. Nothing changes. Useless bastards! Nothing but *****. #fail 🤬

  • trekkie101 Graeme Spence (@trekkie101) reported

    @ispreview @ThreeUK No they’re in watch app only, I couldn’t break them out. Very short. 3G/4G only, usage from phone plan, won’t work abroad, 1 month rolling, isn’t guaranteed to work everywhere there’s signal, then a huge section on you need a compatible phone and watch.

  • V2Reek BigReekV2 (@V2Reek) reported

    @ThreeUK there an issue viewing recently issued bills?

  • maryholmes61 Mary Holmes (@maryholmes61) reported

    @ThreeUK still waiting. Unwavering in your disregard for the ordinary customer.

  • swtrains_watch SWR Watch (@swtrains_watch) reported

    @Draegarth @SW_Help @ThreeUK It's not a good combination; train delays/cancellations and a lack of usable mobile signal! Bonus overcrowding or failed air-con always highly likely, along with the certainty of neverending rising fares. So, yes, know where you're coming from. 😬