3 (Three) Outage Report in Neath, Wales
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The latest reports from users having issues in Neath come from postal codes SA11.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Neath, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (56%)
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Internet (29%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Neath, Wales
The most recent 3 (Three) outage reports came from the following cities: Swansea, Maesteg, Port Talbot, Bridgend and Neath.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Phone | |
| Maesteg |
Phone | |
| Swansea |
Internet | |
| Swansea |
Phone | |
| Port Talbot |
Phone | |
| Port Talbot |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Neath, Wales
Latest outage, problems and issue reports in Neath and nearby locations:
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J.R.R Toking 🏴
(@aprhisiart21) reported
from
Neath, Wales
Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Lamekan Elinde
(@JiyanRojbin) reported
from
Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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Robert Francis #FBPE
(@astra46) reported
from
Skewen, Wales
@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Sosig
(@bully185) reported
from
Skewen, Wales
@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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AR
(@itzonlymee) reported
from
Bridgend, Wales
Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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Ross Hookings
(@rosshookings) reported
from
Margam, Wales
Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jodie
(@MissCheekyJodie) reported
@ThreeUK how the hell can I pay my bill when the app isn't working, online login doesn't work and my phone is cut off and I can't even call you? What a joke you are
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NOLAY
(@OfficialNolay) reported
@ThreeUK You changed my number for me over 4 days ago & ever since then nobody can call me. This is unacceptable for your network to take 4 days to resolve an issue. I can’t afford for my colleagues to call me and keep hearing that the number they have dialled is not recognised.
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NOLAY
(@OfficialNolay) reported
@ThreeUKSupport Hi I just did that. I also did a network reset instructed by another Three advisor and still nothing.
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The Reporter.
(@Michael68758150) reported
@ThreeUKSupport Spoke to Derage on Tuesday. Was due to call midday today. Nothing. I can't go into details for security reasons but I'm retired Police and decorated British Army Officer. My Uncle sits in Westminster. I can't go into who your customer is & whom she represented. Treatment was dire
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Matt
(@matthewlouw) reported
@ThreeUK As much as I love your brand, your network sucks! Congestion across the UK, shocking reception, particularly in London. Phone unresponsive. It’s not on! What’s this network upgrade you’ve been punting for years? #thinkingofleaving
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Debbie Cleeton
(@DebbieCleeton) reported
@ThreeUK thank you! It feels like I’ve had one bad customer service experience after another recently. Calling you guys gave me hope! Amazing customer service this morning I’m just sorry I can’t remember the guys name. But just amazing. It can be better!
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luca
(@lucadlmaio) reported
Back to 5 bars of signal but still barely any connection how's that one work out? @ThreeUK
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Stevo D
(@SPD163) reported
@ThreeUKSupport I have spent 2 hours and been pushed to about 20 different people in your chats to find out where the returns bag is for phone this is awesome customer service, maybe I should bill you for my time fixing your issue.
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Christian Batts Jay
(@BattsChristian) reported
@MrsFlowers007 My operation system is as fast as getting through to customer service at @ThreeUK might take a while.
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The Reporter.
(@Michael68758150) reported
@ThreeUKSupport To view her bank statements and found to her horror she's been charged for 2 items that ended in 2017. This goes way beyond a complaint. The service 'Derage' provided was despicable and I'm personally disgusted with his attitude. He has caused the customer severe distress.