3 (Three)

3 (Three) Outage Report in Neath, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Neath, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Neath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Neath, Wales 03/21/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Neath, Wales

The most recent 3 (Three) outage reports came from the following cities: Port Talbot, Swansea, Maesteg, Bridgend and Neath.

Loading map, please wait...
City Problem Type Report Time
United KingdomPort Talbot Phone
United KingdomSwansea Phone
United KingdomMaesteg Phone
United KingdomSwansea Internet
United KingdomSwansea Phone
United KingdomPort Talbot Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Neath, Wales

Latest outage, problems and issue reports in Neath and nearby locations:

  • rosshookings Ross Hookings (@rosshookings) reported from Margam, Wales

    Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Tondu, Wales

    @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • itzonlymee AR (@itzonlymee) reported from Bridgend, Wales

    Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • richjrawlings RR (@richjrawlings) reported from Coychurch Lower, Wales

    @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • teewallacex Known-T (@teewallacex) reported

    @ThreeUKSupport @ThreeUK another month you have ROBBED my bank !!!! Taking payments on dates not due, 10 different advisors telling me different stuff. NEVER GO WITH THREE. They STEAL and don’t stick to a contract. The financial ombudsman will be in touch

  • musingsbyzaram Zaram (@musingsbyzaram) reported

    I can never recommend @ThreeUK to anyone. Terrible network. Poor issue resolution time. I’m so annoyed that I’m stuck with them for 2years. God Abeg 😩

  • amreesh79353730 amreesh (@amreesh79353730) reported

    One of the worst network……😡😡😡🤯😤😤😤no signal no speed …no polite behaviour in croydon storee….worst.!!!! Evening no tower to tweet this…..@ThreeUK @ThreeUKSupport

  • JoyOfPedals Joy Of Zen Motoring (@JoyOfPedals) reported

    @cycleoptic @ThreeUKSupport Oh, that sucks - definitely doesn't sound up to the task we need it to do. Shame as I'm desperate to leave Virgin, who are putting our charge up by another 17%...

  • apowell1730 Arthur (@apowell1730) reported from Little London, Isle of Man

    @ThreeUK I need help please. I’m currently in Isle of Man & I’ve just tried to top up with an Add on but I’m not being allowed. My phone seems dead & I can’t answer any calls either. What to do to get some credit please? Thank you 🙏

  • glameramo Georgia Luisa Meramo (@glameramo) reported

    @ThreeUKSupport I turned it off before I switched airplane mode off so it was never on. Why am I getting these texts if I’m not being charged?

  • drlornayoung Lorna Young (@drlornayoung) reported

    @ThreeUK problems with your Nero reward this week causing havoc to my morning routine

  • jtelford James Telford (@jtelford) reported

    @ThreeUKSupport Since Wednesday (see my previous tweets about the same problem a few days ago). It works eventually (through a combination of restarting phone, toggling on and off mobile data several times, but typically takes about half an hour every day to work which is pretty annoying).

  • AlexGower90 Alex Gower (@AlexGower90) reported

    @ThreeUKSupport @ThreeUKSupport Still no attempts by you to contact me regarding my bill. Your customer service is appalling

  • iamhvda HUDA°🦋 (@iamhvda) reported

    since your customer service hours are non existent, I’ll be ringing you lot tomorrow. watch. the levels of ******* USELESSNESS that you guys possess. the actual ******* AUDACITY. you better sort this **** out by TOMORROW. you absolute **** company @ThreeUK @ThreeUKSupport