3 (Three) Outage in Ammanford, Carmarthenshire, Wales

@ThreeUK last few months your internet and calls are sucks no signal middle of town...

@ThreeUK @7ElevenCanada @TextNow eSim support?

Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

@ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!

@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport

@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

@Xavier233 @EE @ThreeUK I moved from @ThreeUK to @VodafoneUK best decision ive made. Even in the centre of Cardiff i could not get a signal with 3.

@ThreeUK phones are bad, before phones we talked to each other face to face, kids played outside and we the world was our Internet. Your advert sucks *****.

@ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends

@tescomobile @ThreeUK should be sorry for the absolute con of unlimited internet however, phone only works on wifi! The signal is shocking

@ThreeUKSupport my data doesn’t work, unless connected to wifi! My iMessages are able to send but I am not able to use the internet or any apps. Can you help me out? Thanks.

@ThreeUK the network coverage is appalling as is your customer service. I have called FOUR times now to get the issue resolved and still nothing even after being sent a new sim card. As soon as possible I will be changing networks #3phonenetwork #poorcustomerservice

@ThreeUK @ThreeUKSupport just had a call from someone claiming to work for 3 offering a ‘good deal’ for a phone contract. When challenged, they swore and put the phone down. Please note the numbers: 033002711914 & 03300271423

@ThreeUKSupport There is definitely an issue with your service especially since you started working on your mast upgrades. The speed is non existent..and I am thinking of cancelling due to poor speed issues and not getting the service I am paying for !!!

@ThreeUKSupport It's is a Home Broadband Huawei B535 Router, so I wouldnt be going outside the area with it. However I can get between 30-50MBs on my other O2 device (mobile ) in the same spot. Your transmitter is also nearer than the O2 one. So you need to have a look at your service here

@ThreeUK Any help? Got a 3 phone yesterday, number due to move today but the text sent has two 44s in place of the 07 at the beginning of the number to be transferred. Will it still transfer okay? I can't make a new my3 account, register isn't an option just log in.

@ThreeUK hi can I speak to your customer care team please

@ThreeUK so disappointed to find that u have taken £300 out of my account for no reason. I have been a loyal costumer for several years and when phoning costumer services to try and resolve the issue they were less than helpful. I await ur reply and assistance with this matter.

@ThreeUK Thanks to your DPO providing a #SAR with all the proof of a one year #Complaint you have not resolved yet. But who actually does something about this refund? #fail