3 (Three) Outage Report in Llanelli, Carmarthenshire, Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Llanelli, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at 3 (Three)
3 (Three) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Llanelli, Carmarthenshire, Wales
The most recent 3 (Three) outage reports came from the following cities: Llanelli.
City | Problem Type | Report Time |
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Total Blackout | ||
Total Blackout | ||
Phone | ||
Internet | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Llanelli, Wales
Latest outage, problems and issue reports in Llanelli and nearby locations:
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Rebecca (@bexxii93) reported from Carmarthenshire, Wales
@ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales
@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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Matthew (@eish2306) reported from Llanelli, Wales
@ThreeUK @7ElevenCanada @TextNow eSim support?
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Dj Damo (@DjDamo) reported from Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Dj Damo (@DjDamo) reported from Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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JR (@J10RWE) reported from Swansea, Wales
@OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf
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Dj Damo (@DjDamo) reported from Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Dj Damo (@DjDamo) reported from Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Philip(Phil)England🏳️🌈🏴🇪🇺😘💖 (@philengland1) reported from Swansea, Wales
@SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB
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Mark Campion (@MarkkCampion) reported from Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Julian Milligan (@darthmill) reported from Carmarthenshire, Wales
@ThreeUK phones are bad, before phones we talked to each other face to face, kids played outside and we the world was our Internet. Your advert sucks *****.
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Dj Damo (@DjDamo) reported from Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Rebecca (@bexxii93) reported from Carmarthenshire, Wales
When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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Dj Damo (@DjDamo) reported from Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Neil Passmore (@neilpassmore) reported from Swansea, Wales
@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales
@ThreeUK last few months your internet and calls are sucks no signal middle of town...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave B (@dibsta1) reported
@ThreeUK got 5G full signal bars nothing will work using 5G very unhappy loyal customer.
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qaawyrd_queries (@QaawyrdQ) reported
@ThreeUKSupport mobile ph...i dont have a landline with wifi...long story my old landline cables dont support voice and data together...i wd have to pay for 2 phone lines Awful chat messaging yesterday...they suggested i used firefox browser...i have a screen print ..
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𝕃𝕠𝕧𝕖𝕃𝕖𝕒𝕒 ♡︎ (@_loveleaa) reported
@ThreeUKSupport is the network down?! I have 5G but when I try to use my mobile data it says offline and has the wheel or doom! 😓 I can only connect via WiFi.
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Lauryn Hall (@loulouhall) reported
@ThreeUKSupport Well the last three times I have phoned I’ve been told the 4G mast was down and they were fixing it by the end of the month. If I use 3G I can’t use anything that relies on data.. wifi calling won’t work if I’m home or work, and it’s 100% not my phone
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Gavin Fabiani-Laymond (@gavinsgadgets) reported
@ThreeUKSupport Yes but it’s no better using wifi calling. Also not sure how there could be congestion. I live in the middle of Dartmoor. It’s the opposite to a city. So what issues are there currently ?
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lawrence shenker (@LShenker) reported
@ThreeUK Strange how your staff in your Lewisham store have reduced a disabled pensioner to tears, something that was complained about, and nothing was done. Support ? Don't think so
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Darren Rolfe (@Rolfe_The_Great) reported
@drlornayoung @ThreeUKSupport no im on moto... i moved to 3 - 4 months ago and carried my number across, was worried its that which was the problem, but if thats not the case for you, its probably another reason
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Tim Higgs (@timmay2) reported
@ThreeUKSupport What is the real cause of this issue? Will things return to exactly how they were before or will I need to switch network?
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Darren Lee (@darren1ee_lee) reported
@ThreeUK Just received my latest iPhone through yourselves, I’ve been a customer for over 10 years. Went online to switch my number over and guess what - I get told a day later my original number has been deleted! This is a joke, people you speak to online are a joke! I want this sorted!
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pawel.io (@pawel_io) reported
Also just got off the @ThreeUKSupport helpline. They won't do anything to fix this. The only way to get a phone number back is to follow their advice: "We can only enable the number if you fly back into the UK" - @ThreeUK