3 (Three)

3 (Three) Outage Report in Llanelli, Carmarthenshire, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Llanelli, Carmarthenshire, Wales 01/31/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Llanelli, Wales

Latest outage, problems and issue reports in Llanelli and nearby locations:

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

  • eish2306 Matthew (@eish2306) reported from Llanelli, Wales

    @ThreeUK @7ElevenCanada @TextNow eSim support?

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported from Swansea, Wales

    @ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • darthmill Julian Milligan (@darthmill) reported from Carmarthenshire, Wales

    @ThreeUK phones are bad, before phones we talked to each other face to face, kids played outside and we the world was our Internet. Your advert sucks *****.

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • neilpassmore Neil Passmore (@neilpassmore) reported from Swansea, Wales

    @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • philengland1 Philip(Phil)England🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺😘💖 (@philengland1) reported from Swansea, Wales

    @SMARTYMobileUK @ThreeUK @EE I have a friend who lives in Uplands area of Swansea, complains about signal in his flat, not just his flat that has issues with signal but other friends too, I visited a number of times, find similar issues with signal SA2 0QA & SA2 0QB

  • J10RWE JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

  • bexxii93 Rebecca (@bexxii93) reported from Carmarthenshire, Wales

    @ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • cfcbirch CAREFREE⭐⭐ (@cfcbirch) reported

    @iD_Mobile_UK @ThreeUK Hi , I recently just left your network,I was charged for a full month even though I left on day of upgrade and now you have taken TWO payments from my account and on top of that I have no way of contacting you as my account has been closed. Terrible service

  • upperkingkenny Fowler's Left Peg (@upperkingkenny) reported

    @ThreeUKSupport Please help.

  • iD_Mobile_UK iD Mobile (@iD_Mobile_UK) reported

    @AshleyJoe45808 @Uncrystalised @ThreeUK We are sorry to hear you are experiencing issues. Please pop us over a private message and we will be happy to help. Natalie

  • tamjpeg ~ (@tamjpeg) reported

    telephone customer service man (@ThreeUK) who literally spoke to me about HAJJ added a £7 random tv subscription add-on to my contract and I only just realised … why must everyone betray me

  • Alexleonidas111 Alex Leonidas (@Alexleonidas111) reported

    @ThreeUK You people disgust me. I cancelled my mobile broadband with you in May and you were supposed to send me a bag to return the hub. You never did and you have charged me for ANOTHER 2 months even though it NEVER WORKED. You have now got a debt collector on me! You are scum!!!

  • upperkingkenny Fowler's Left Peg (@upperkingkenny) reported

    @ThreeUKSupport Yes. But the issue was roaming. Every WhatsApp cost my daughter a small fortune and the data pack ran out in less than an hour. It cost me two data packs of £15 each before it worked due to the @ThreeUK App not working to sort it out. Very frustrating doing it remotely.

  • purecontrole Aadam V.D.P BSc H (@purecontrole) reported

    @ThreeUK I have an exam today at half eight and it has to be done online. I'm not going to be able to do it now because of your terrible internet.

  • zaman_jerry Zaman Jerry (@zaman_jerry) reported

    @ThreeUKSupport Problem not solved

  • tamjpeg ~ (@tamjpeg) reported

    @StarbucksSalafi @ThreeUK Lmao what ? If it’s on their app don’t even bother I don’t know what backwards consultancy they have for it bc it’s down like 23 hours every DAY

  • russatkinson Russ Atkinson (@russatkinson) reported

    @ThreeUKSupport @MasterP40239069 When I dropped you a DM you confirmed network issues. Why are you only doing this in direct messages?