3 (Three) Outage in Llanelli, Carmarthenshire, Wales

@ThreeUK @7ElevenCanada @TextNow eSim support?

@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

@ThreeUK after the signal issues I’ve experienced for weeks I’m now receiving texts saying your terminating my contract for failure to pay when my bank shows you’ve taken a payment today! Please rectify this issue ASAP!

@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

When your network providers down and they advise you to log the issues online or via livechat but they are also down 😒 so glad the WiFi is working for once @ThreeUKSupport

@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

@ThreeUK phones are bad, before phones we talked to each other face to face, kids played outside and we the world was our Internet. Your advert sucks *****.

@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

@WestMid_ExCop Hi, we are sorry to hear this. However, Three Broadband does not have a network or operate in Birmingham. The screen grab is from Three's network status page so if your service is with Three our friends @ThreeUKSupport will be able to assist, thanks.

@ThreeUK @ThreeUKSupport Helllllo 👋🏾👋🏾👋🏾 Wake uuuuppp!!! My sim card is still suspended, you are sleeping on my money... Do you realise that you are preventing me from using services I paid for? It’s been 5 days now, how long do you need to fix this? WAKE UP

Amazing fast customer service from @SpotifyUK @ThreeUK should send there staff there for training

@ThreeUK 5th day that my PAYG sim card has been suspended for no valid reason. @ThreeUKSupport told me on Monday it will be reinstated within 48h, then on Tuesday within 24h... still waiting for it, abroad with no service/network at all

@AlexHynes @ThreeUK As others have said it's really good if you have a good signal. My download speed on my phone when tethered is almost as good as my home broadband!

@KimMayLondon @ThreeUK Where are you from? My coverage is down too 😑

@ThreeUK Hey your network is down in my area and the network coverage checker says it's good. It's obviously not. Giving me a phone number to get help doesn't really help at all in a situation like that. How am I going to call you without a signal

Couldn't think of a more 1st world problem if I tried but can someone explain to me why I'm paying £75 a month to have absolutely no signal whatsoever on @ThreeUK ?!

@tee_szn @ThreeUK like it’s on 4G and the signal is 3-4 bars idk why it’s moving weird