3 (Three) Outage Report in City of Kingston upon Hull, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (66%)
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Phone (15%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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Joanne Hutson
(@hutson_joanne) reported
from
City of Kingston upon Hull, England
So @ThreeUK, I have had constant issues regarding BeatsX headphones that we received as part of a new contract with you. We received an exchange last weekend for a faulty pair. The new pair were also faulty. You sent us a third set which also didn’t work! So, I took both pairs
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J O S H
(@Mrjlc93) reported
from
City of Kingston upon Hull, England
AHH @ThreeUK never change will you. Not as if I pay you or anything
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Christopher Blower
(@Blowerknows) reported
from
Beverley, England
.@davidhaycock - I’ve spoken with them on live chat and have been able to get discounts as the signal is so shocking. Apparently a fix was supposed to go in last week but seems like nothing has materialised as the signal remains bad in M22. Shameful, @ThreeUKSupport
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Captain Pug-Rosh (Tracy) - Catch me on Twitch
(@TracyRoshLuna) reported
from
City of Kingston upon Hull, England
Not best happy with my @ThreeUK choices right now. Due for upgrade, but will hugely lose out on data, plus have to pay an upfront cost, for an equivalent if not lesser by comparison handset. Long term customer. That may change. Soon.
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V B C
(@vbeautycosmetic) reported
from
Welton, England
@ThreeUKSupport can you tell me why you make it so difficult to leave your network?
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Rob
(@RPW85) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport Hi Mark, yes things still really bad. No more then 1meg download at anytime. It’s getting beyond a joke at the moment.
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Daren Hutchinson
(@Darenhutch) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport @ThreeUK Oh dear three, your customer service is abysmal. Getting information from 333 is like trying to get blood out of a stone! 1 hour on the phone yesterday, 4 calls tonight. And they ask if we are happy!#unhappy
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Joanne Hutson
(@hutson_joanne) reported
from
Hessle, England
The customer service in the @ThreeUK St Stephens store is disgusting! You really need to have the staff trained in the products they sell!!!! Angry isn’t even close to how I feel with the service today! 😡😡😡
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Joanne Hutson
(@hutson_joanne) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport There was no confusion, just faulty products and badly trained, very rude staff. I have been with Three for over 10yrs and never dealt with the attitude that the St Stephens staff had
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Rob
(@RPW85) reported
from
City of Kingston upon Hull, England
@ThreeUK please sort your crap data out! Less the. 1meg download and I have season 3 of the crown to watch!
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Joanne Hutson
(@hutson_joanne) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport I’ve managed to sort my issue thanks to Lucas at the King Edward St store. Was given a faulty accessory and when I tried to return it, I was told that I was wrong, it wasn’t faulty. Lucas tested it and I wasn’t wrong.
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Joanne Hutson
(@hutson_joanne) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport I charged them using the power cord supplied. I charged them from 7pm last night until 9.30 this morning. I finally got a result after almost 3hrs on the phone. Three are sending me a third pair in the post. If these don’t work, we will cancel the contract
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Joanne Hutson
(@hutson_joanne) reported
from
City of Kingston upon Hull, England
So, I’ve been a @ThreeUK customer for many years and would recommend them to anyone, normally. But today, I have had enough! They sell you a contract that you cannot cancel. They sell faulty products with next to no support with exchanges. I have been on the phone with them /1
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Simon......
(@ageylad) reported
from
Tickton, England
Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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UndoubtedlyShaun
(@shaun7r) reported
from
Wawne, England
@BowmanJamesr @tfgr_t @ThreeUK Good to see decent customer relations like this 👍
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Rob
(@RPW85) reported
from
City of Kingston upon Hull, England
@ThreeUK is absolutely the worst. Signal as been shocking for over 6 months and really expect me to believe that it will be sorted in 7 days! 😂 like I am going to believe that. Spent over half hour on the phone with them and expect me to pay over £1000 to cancel my contract!
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Fraser Beecroft
(@FraserBeecroft) reported
from
City of Kingston upon Hull, England
Been with them for years now & have always been happy with @ThreeUK I am really losing my patience with them now! The @ThreeUKSupport has been terrible! Waiting for a number transfer now for over a month, told it would be fixed today, now it’s hopefully tomorrow! 😬🙈😡
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Rob
(@RPW85) reported
from
City of Kingston upon Hull, England
@ThreeUK is absolutely the worst. Signal as been shocking for over 6 months and really expect me to believe that it will be sorted in 7 days! 😂 like I am going to believe that. Spent over half hour on the phone with them and expect me to pay over £1000 to cancel my contract!
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Rob
(@RPW85) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport Hi Three. Yes they’re not great at all. I never got a PAC. So not sure where this has come from. I did say I will be leaving if this didn’t improve but haven’t done so as of yet.
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Shelby Cronin
(@croninftjones) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport my mum had a problem and she rang up and they said they will credit her account with £20 she got a text message to confirm this and she’s rang up today again because it’s never shown on her account, apparently this credit was never applied
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Hamilton
(@JordanHamiIton) reported
@Dinalli @ThreeUK I’m surprised you can even get a signal through your walls giving the high frequency signal
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Lagshiga
(@Lagshiga) reported
I added the phone to my basket and it takes me to a link saying my basket is empty over 20x of trying. Then I tried again later to add the phone again and it added a stupid iPhone 12 ultra into my basket multiple times. @ThreeUK @ThreeUKSupport
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James ✈️🌍
(@James220201) reported
@ThreeUKSupport Hiya I've just done a PAC code from Vodafone to ee for someone they're having problems when you try call them it keeps saying the number can't take your call they've contacted 3 numerous times but they keep saying wait 24 hours yet nothing?
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umaisshafqat
(@umaisshafqat1) reported
@ThreeUK Worst customer service experience ever and my anxiety level is through the roof, called three’s customer advisers multiple times over the corse of three weeks trying to set up a direct debit. It’s going to affect my credit score and they are all inefficient.
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Stanley
(@Stanley69450533) reported
What is the point of having a contract with @ThreeUK @ThreeUKSupport in Hull beverly woodmansy or cottingham!?!?!?!? No WiFi=no signal! Absolute joke!
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Danyaalmajid
(@TGfan112) reported
@ThreeUKSupport Hello, it is still showing me 1 or 2 bars and Wednesday has passed and I am still having the same issue load times are slow and especially YouTube thanks. Danyaal
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Prabhu Rajendran
(@pRABuonline) reported
@ThreeUKSupport Sorry Ali, this is not a postcode issue. They messed up sending a replacement SIM: claiming it has been activated (which I never received), they have deactivated my old SIM. So waiting for the new SIM. Funnily (not really) all this happened when I wanted to discuss an upgrade!
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Ian
(@ianlatham) reported
@ThreeUK How do I speak to an actual person please? I have a new sim I'm having problems with it. Your automated systems do not help
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Kinky Devil
(@MrKinkyDevil) reported
so @ThreeUKSupport i cancelled in march then saw i was still being charged so i cancelled again in september and im still being charged , so i get on to customer service live chat and they tell me they can cancel i have to call cancellations but theres a big queue #THIEVES
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Desi
(@Desibuoyy) reported
@ThreeUKSupport I've been trying to reset my password a few times now and keep on getting 'my3auth.text.generic.error", tried Chrome on Windows (Latest Version) and Chrome on Samsung again Latest version. Please help. Thanks