3 (Three) Outage Report in Kingston upon Hull, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kingston upon Hull, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (5%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Kingston upon Hull, England
Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:
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Joanne Hutson (@hutson_joanne) reported from City of Kingston upon Hull, England
@ThreeUKSupport I’ve managed to sort my issue thanks to Lucas at the King Edward St store. Was given a faulty accessory and when I tried to return it, I was told that I was wrong, it wasn’t faulty. Lucas tested it and I wasn’t wrong.
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🕷 mac jordan 🍿🥤 🛋 #wearamask (@ramtops) reported from City of Kingston upon Hull, England
@SerbianSlim @ThreeUKSupport Even with EE for years. Never have a problem.
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Joanne Hutson (@hutson_joanne) reported from City of Kingston upon Hull, England
@ThreeUKSupport I charged them using the power cord supplied. I charged them from 7pm last night until 9.30 this morning. I finally got a result after almost 3hrs on the phone. Three are sending me a third pair in the post. If these don’t work, we will cancel the contract
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V B C (@vbeautycosmetic) reported from Welton, England
@ThreeUKSupport Funny thing is, we only switching numbers so we're still on 3, but you're making it so difficult to cancel the other number
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Tracy Pick ⚫️⚪️🇦🇺 🇬🇧 🇫🇷 💙 (@picklespick) reported from City of Kingston upon Hull, England
Come on @ThreeUK if this many people are having issues they can’t have sorted it!
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Joanne Hutson (@hutson_joanne) reported from City of Kingston upon Hull, England
So @ThreeUK, I have had constant issues regarding BeatsX headphones that we received as part of a new contract with you. We received an exchange last weekend for a faulty pair. The new pair were also faulty. You sent us a third set which also didn’t work! So, I took both pairs
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Joanne Hutson (@hutson_joanne) reported from City of Kingston upon Hull, England
@ThreeUKSupport There was no confusion, just faulty products and badly trained, very rude staff. I have been with Three for over 10yrs and never dealt with the attitude that the St Stephens staff had
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Rob (@RPW85) reported from City of Kingston upon Hull, England
@ThreeUKSupport Hi Three. Yes they’re not great at all. I never got a PAC. So not sure where this has come from. I did say I will be leaving if this didn’t improve but haven’t done so as of yet.
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J O S H (@Mrjlc93) reported from City of Kingston upon Hull, England
AHH @ThreeUK never change will you. Not as if I pay you or anything
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🕷 mac jordan 🍿🥤 🛋 #wearamask (@ramtops) reported from City of Kingston upon Hull, England
@ThreeUKSupport @juliuscurie Password change doesn’t work here. Your auth system is completely broken on web and app.
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C H L O E 📷 ✨ (@clsimoo) reported from City of Kingston upon Hull, England
@ThreeUKSupport @ThreeUK could someone please help me out and tell me when my contract actually comes to an end? I tried earlier but the app chat said my security answer was wrong 🤯 I just wanna know the date it ends and when my 30 days needs to be given! 🤯🤯
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Tracy Pick ⚫️⚪️🇦🇺 🇬🇧 🇫🇷 💙 (@picklespick) reported from City of Kingston upon Hull, England
@ThreeUKSupport And the live chat isn’t going to help if you don’t know what’s going on!! Check my postcode HU8 9JY but not gonna answers issues we are all having is it!
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Captain Pug-Rosh (Tracy) - Catch me on Twitch (@TracyRoshLuna) reported from City of Kingston upon Hull, England
Not best happy with my @ThreeUK choices right now. Due for upgrade, but will hugely lose out on data, plus have to pay an upfront cost, for an equivalent if not lesser by comparison handset. Long term customer. That may change. Soon.
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Tracy Pick ⚫️⚪️🇦🇺 🇬🇧 🇫🇷 💙 (@picklespick) reported from City of Kingston upon Hull, England
@ThreeUKSupport @meathookmarc Same still having issues this morning
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Tracy Pick ⚫️⚪️🇦🇺 🇬🇧 🇫🇷 💙 (@picklespick) reported from City of Kingston upon Hull, England
@ThreeUK is there network issues HU8 & HU9 broadband and phone
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Josh (@Mrjlc93) reported from City of Kingston upon Hull, England
@ThreeUKSupport please remind me what I'm paying you for when the service you are providing is awful. When texts won't send and I can't even watch a twitter video. What's the point in me paying you? Fed up of it
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Joanne Hutson (@hutson_joanne) reported from City of Kingston upon Hull, England
So, I’ve been a @ThreeUK customer for many years and would recommend them to anyone, normally. But today, I have had enough! They sell you a contract that you cannot cancel. They sell faulty products with next to no support with exchanges. I have been on the phone with them /1
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V B C (@vbeautycosmetic) reported from Welton, England
@ThreeUKSupport can you tell me why you make it so difficult to leave your network?
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Simon...... (@ageylad) reported from Tickton, England
Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK
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Tracy Pick ⚫️⚪️🇦🇺 🇬🇧 🇫🇷 💙 (@picklespick) reported from City of Kingston upon Hull, England
@ThreeUKSupport Well the lady I spoke to on phone said you have issues with network which is being escalated so how come you don’t know this??
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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S Hamed (@SHmedpblic) reported
@ThreeUK hi, I renewed my SIM Only contract and was told I would get 6 months discounted to half price, for which I have email proof. However it's only 2 months in and you've taken a direct debit for the full amount. Please help with this
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Clare-REAL socialists wear masks 😷 (@ClareQ12) reported
@ThreeUKSupport But earlier you were "keen to sort this". I reiterate, @ThreeUK are a ridiculous company, and their customer service is APPALLING
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Maxine (@MaxineGFX) reported
@Click2Respawn @EE @ThreeUK I never use to mind, when the increase was like a quid. But its raising it more than i think is reasonable, plus im barely using my contracted allowance to really warrant to being more as well
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Lee Donaghy (@LeeDonaghy) reported
@ThreeUKSupport I am discussing it with them on live chat right now. However, last time this happened & I raised a complaint I was told I would not receive any feedback or be told of the outcome of my complaint. This is not acceptable.
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Lee Donaghy (@LeeDonaghy) reported
@ThreeUKSupport I am speaking to them right now. My pay as you go sim keeps being blocked from the network. When I call/use chat to resolve it I am told it will be restored within 48 hours & it never is. I am also assured it won’t happen again & it does.
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Chris Round (@roundyuk) reported
@ThreeUKSupport Hey Joe, it just never connects... Seemed to work fine when I first got the phone, now nothing. No changes in hardware my side from a WiFi perspective.
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george campbell (@GEECAM) reported from Wandsworth, England
@ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!
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Granada Drive (@granada_drive) reported
@ThreeUKSupport Thank you for getting back to me. I just got a new summer boost sim card a month ago. The reception has been poor everywhere I go. Also, last night I tried to top up online, but none of the summer boost add ons were available so I ended up paying the old price for the old add-on.
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julian holtom (@SpazWinchester) reported
@ThreeUKSupport Do you take me for an idiot? Clearly I know how to find the correct No. 8 hours of my life I’ll never get back because your back office in India is in total disarray with a new OS being installed. The left hand hasn’t a clue what the right is doing. Utterly shambolic.
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Faiiisal (@FQM_1) reported
@ThreeUK That’s not true it’s really bad network and the Internet is so bad.