3 (Three) Outage Report in Kingston upon Hull, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Kingston upon Hull, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (48%)
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Total Blackout (25%)
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Phone (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Community Discussion
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3 (Three) Issues Reports Near Kingston upon Hull, England
Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:
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Shelby Cronin
(@croninftjones) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport WTF MUM ASKED FOR MY DISABLED SISTERS PHONE CAPPED, AND NOW SHE HAS BEEN CHARGED £22.50, THEY ARE SAYING MESSAGES HAVE BEEN SENT TO A GAMING WEBSITE, Now how can this happen to a capped phone 😡 clearly not done your jobs right and didn’t cap it when was asked for
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Daren Hutchinson
(@Darenhutch) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport @ThreeUK Oh dear three, your customer service is abysmal. Getting information from 333 is like trying to get blood out of a stone! 1 hour on the phone yesterday, 4 calls tonight. And they ask if we are happy!#unhappy
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Chris Parker
(@ItsTheMighty) reported
from
Beverley, England
Well, this @ThreeUK outage is becoming a little tiresome. They keep telling customers they are getting back to normal, but no sign of any service here. Only been with them a week... I wonder if there's a cooling off period #threedown @DowndetectorUK
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Rob
(@RPW85) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport Hi Mark, yes things still really bad. No more then 1meg download at anytime. It’s getting beyond a joke at the moment.
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Daren Hutchinson
(@Darenhutch) reported
from
Beverley, England
@ThreeUK please Three why is it so hard to get anything done, customer service!!
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Rob
(@RPW85) reported
from
City of Kingston upon Hull, England
@ThreeUK please sort your crap data out! Less the. 1meg download and I have season 3 of the crown to watch!
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Becky Foster
(@Becksibee) reported
from
City of Kingston upon Hull, England
@ThreeUK great, £12 late fee because a text that was sent at 7:10 this morning as a reminder I didn’t get while gone 4. Thanks Three, great service your proving here 🤬
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Becky Foster
(@Becksibee) reported
from
City of Kingston upon Hull, England
@ThreeUK thanks to your crap network today my car insurance has reversed because I didn’t get the warning text until now. I could have gone and put money in bank first if ild have known. Your service is getting worse, defo looking to move now!!
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Christopher Blower
(@Blowerknows) reported
from
Beverley, England
.@davidhaycock - I’ve spoken with them on live chat and have been able to get discounts as the signal is so shocking. Apparently a fix was supposed to go in last week but seems like nothing has materialised as the signal remains bad in M22. Shameful, @ThreeUKSupport
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Rob
(@RPW85) reported
from
City of Kingston upon Hull, England
@ThreeUK is absolutely the worst. Signal as been shocking for over 6 months and really expect me to believe that it will be sorted in 7 days! 😂 like I am going to believe that. Spent over half hour on the phone with them and expect me to pay over £1000 to cancel my contract!
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Joanne Hutson
(@hutson_joanne) reported
from
Hessle, England
The customer service in the @ThreeUK St Stephens store is disgusting! You really need to have the staff trained in the products they sell!!!! Angry isn’t even close to how I feel with the service today! 😡😡😡
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UndoubtedlyShaun
(@shaun7r) reported
from
Wawne, England
@BowmanJamesr @tfgr_t @ThreeUK Good to see decent customer relations like this 👍
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Shelby Cronin
(@croninftjones) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport my mum had a problem and she rang up and they said they will credit her account with £20 she got a text message to confirm this and she’s rang up today again because it’s never shown on her account, apparently this credit was never applied
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Daren Hutchinson
(@Darenhutch) reported
from
City of Kingston upon Hull, England
@ThreeUK oh dear how can three go from 10 to zero in 2 days very disappointed long term customer!😕
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Joanne Hutson
(@hutson_joanne) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport I’ve managed to sort my issue thanks to Lucas at the King Edward St store. Was given a faulty accessory and when I tried to return it, I was told that I was wrong, it wasn’t faulty. Lucas tested it and I wasn’t wrong.
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J O S H
(@Mrjlc93) reported
from
City of Kingston upon Hull, England
AHH @ThreeUK never change will you. Not as if I pay you or anything
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Shelby Cronin
(@croninftjones) reported
from
City of Kingston upon Hull, England
@ThreeUKSupport my dad is trying to do the easyJet upgrade for handsfree baggage but it’s not working
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Rob
(@RPW85) reported
from
City of Kingston upon Hull, England
@ThreeUK is absolutely the worst. Signal as been shocking for over 6 months and really expect me to believe that it will be sorted in 7 days! 😂 like I am going to believe that. Spent over half hour on the phone with them and expect me to pay over £1000 to cancel my contract!
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Fraser Beecroft
(@FraserBeecroft) reported
from
City of Kingston upon Hull, England
Been with them for years now & have always been happy with @ThreeUK I am really losing my patience with them now! The @ThreeUKSupport has been terrible! Waiting for a number transfer now for over a month, told it would be fixed today, now it’s hopefully tomorrow! 😬🙈😡
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Shelby Cronin
(@croninftjones) reported
from
City of Kingston upon Hull, England
Why does my data NEVER work at KC stadium in hull @threeuksupport 😩
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Neha Bhasin
(@NehaBhasin14) reported
@ThreeUKSupport @ThreeUK I’m having so much trouble with mobile data today - why is it so unreliable?! In NW1 (per usual) and it is so slow & so spotty. I’ve paid for “unlimited” but it feels extremely limited today. Please help!!
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Ian Banner
(@ianatbigagility) reported
@ThreeUKSupport I have done live chat 9 times ….. 9 times with ‘please check your settings in your phone’ when I say I have 4 phones ALL not working they just don’t listen. I’ve given up.
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Jamrock ✊🏼🍩📖
(@jamrock) reported
Genuinely loved the @ThreeUk customer support and sad to be leaving for EE but I waited a year for them to add eSIM and Watch support and it’s still not ready.
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Dracula, But With A Trident And A Grenade 🎃
(@tsamasaurusrex) reported
@ThreeUKSupport Is there an issue with your signal on Newcastle because it seems to be consistently terrible. I have full 4G, and sometimes even 5G, and still need to be on WiFi for my phone to be useable 😕
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Mar
(@mardnz) reported
@ThreeUKSupport They have now mentioned they cannot process it over a pending cancellation of a SIM shipping request (made, ironically, by Customer Service by mistake) and are asking me to come back to a physical store in 72h. That is, a second international trip.
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Patch
(@patchterrier) reported
@ThreeUKSupport when is mast at hu18 going to be working again pls ??!! Been very poor for last 5 weeks !!!!!!
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JSTFotoGraFiX
(@JSTFotoGraFiX) reported
@ThreeUKSupport ever since work was carried out on the LN4 mast in Metheringham, our great signal has gone from 30-60mbps to 1mbps!! Almost impossible to sustain a phone call too! Oddly the upload speed now exceeds the download speed. Has someone wired the transmitter backwards?
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Gill Warr
(@gill_warr) reported
@ThreeUK Hope they can get a signal because I can't 🤬🤬
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Mar
(@mardnz) reported
@ThreeUKSupport I see, but since it was done by Customer Service unilaterally and I was not informed of any delays (i.e. please visit a store from October #), can it be expedited?
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Mar
(@mardnz) reported
@ThreeUKSupport Then I was offered misleading/incorrect information by Customer Service chat (I obviously asked twice before arranging travelling to a different country)