3 (Three) Outage in Kingston upon Hull, England

@ThreeUKSupport please remind me what I'm paying you for when the service you are providing is awful. When texts won't send and I can't even watch a twitter video. What's the point in me paying you? Fed up of it

@ThreeUKSupport @ThreeUK could someone please help me out and tell me when my contract actually comes to an end? I tried earlier but the app chat said my security answer was wrong 🤯 I just wanna know the date it ends and when my 30 days needs to be given! 🤯🤯

@ThreeUKSupport @meathookmarc Same still having issues this morning

@ThreeUK is there network issues HU8 & HU9 broadband and phone

Come on @ThreeUK if this many people are having issues they can’t have sorted it!

@ThreeUKSupport And the live chat isn’t going to help if you don’t know what’s going on!! Check my postcode HU8 9JY but not gonna answers issues we are all having is it!

@ThreeUKSupport Well the lady I spoke to on phone said you have issues with network which is being escalated so how come you don’t know this??

@SerbianSlim @ThreeUKSupport Even with EE for years. Never have a problem.

@ThreeUKSupport @juliuscurie Password change doesn’t work here. Your auth system is completely broken on web and app.

@ThreeUKSupport Funny thing is, we only switching numbers so we're still on 3, but you're making it so difficult to cancel the other number

@ThreeUKSupport can you tell me why you make it so difficult to leave your network?

Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

@ThreeUKSupport Hi Three. Yes they’re not great at all. I never got a PAC. So not sure where this has come from. I did say I will be leaving if this didn’t improve but haven’t done so as of yet.

So @ThreeUK, I have had constant issues regarding BeatsX headphones that we received as part of a new contract with you. We received an exchange last weekend for a faulty pair. The new pair were also faulty. You sent us a third set which also didn’t work! So, I took both pairs

Not best happy with my @ThreeUK choices right now. Due for upgrade, but will hugely lose out on data, plus have to pay an upfront cost, for an equivalent if not lesser by comparison handset. Long term customer. That may change. Soon.

@ThreeUKSupport I charged them using the power cord supplied. I charged them from 7pm last night until 9.30 this morning. I finally got a result after almost 3hrs on the phone. Three are sending me a third pair in the post. If these don’t work, we will cancel the contract

So, I’ve been a @ThreeUK customer for many years and would recommend them to anyone, normally. But today, I have had enough! They sell you a contract that you cannot cancel. They sell faulty products with next to no support with exchanges. I have been on the phone with them /1

@ThreeUKSupport There was no confusion, just faulty products and badly trained, very rude staff. I have been with Three for over 10yrs and never dealt with the attitude that the St Stephens staff had

@ThreeUKSupport I’ve managed to sort my issue thanks to Lucas at the King Edward St store. Was given a faulty accessory and when I tried to return it, I was told that I was wrong, it wasn’t faulty. Lucas tested it and I wasn’t wrong.

AHH @ThreeUK never change will you. Not as if I pay you or anything

@ThreeUKSupport Ironically I can’t contact Three when I am without signal 🙃 When I’ve called later or gone in to stores to raise the issue, I am told I have good signal. Which is 100% not the case!

Why doesn’t @ThreeUK work in most places. Fix up

@jokeoil @ThreeUKSupport Hello, please add a photo description with a transcription of the text for me to work out what the text says and then I may be able to help in some ways. If I can’t, sending Apple support a direct message through Twitter might also be a good idea.

I endured @ThreeUK for 9 years. Their UK service was terrible but their #feelathome service kinda made up for it. Now that’s gone I’ve left with three lines to @EE , Why didn’t I do that sooner, I can now get a signal. Why would anyone put up with @ThreeUK terrible coverage.

@ThreeUK hello are you able to tell me when you will get the galaxy Flip3 back in stock in 256gb. No one seems to be able to tell me when you will get them back in stock. They have them at O2 but don't really want to switch because of stock supply issue with the phone I want

Embarrassing @ThreeUK new phone and absolutely no signal in the middle of my city. I cannot wait to leave

@ThreeUKSupport Thanks Mark NG area, I have been all over today and nothing! I’ve had enough of 3’s poor signal and where I live in NG12 5ND it is just shocking!

@ThreeUKSupport I have forgotten my password and am locked out if the online account and cannot get help over the phone either as I have forgotten the password and do not have access to the mobile phone for them to text to.

@ThreeUK totally rubbish signal in the NG area today - no 3G or 4G! I’ve been a customer for years (2 phones) but I won’t be renewing when it’s up for renewal - fed up of all my mates etc doing anything they want on O2/EE while I look on. Has been this way for a while with 3

@ThreeUK hi three. What is the process of leaving the network? I can't get signal at work or at home so I am done at this stage.