3 (Three) Outage in Hessle, East Riding of Yorkshire, England

@SerbianSlim @ThreeUKSupport Even with EE for years. Never have a problem.

@ThreeUKSupport @juliuscurie Password change doesn’t work here. Your auth system is completely broken on web and app.

@ThreeUKSupport Funny thing is, we only switching numbers so we're still on 3, but you're making it so difficult to cancel the other number

@ThreeUKSupport can you tell me why you make it so difficult to leave your network?

Which phone provider will give the best signal in the HU17 area as wanting to leave EE as can’t make a call @O2 @VodafoneUK @ThreeUK

@ThreeUKSupport Hi Three. Yes they’re not great at all. I never got a PAC. So not sure where this has come from. I did say I will be leaving if this didn’t improve but haven’t done so as of yet.

@ThreeUKSupport The expensive one is a direct upgrade on your website. The other is via uSwitch as a new customer. You don't want to retain customers, that's fine.

So @ThreeUK, I have had constant issues regarding BeatsX headphones that we received as part of a new contract with you. We received an exchange last weekend for a faulty pair. The new pair were also faulty. You sent us a third set which also didn’t work! So, I took both pairs

Not best happy with my @ThreeUK choices right now. Due for upgrade, but will hugely lose out on data, plus have to pay an upfront cost, for an equivalent if not lesser by comparison handset. Long term customer. That may change. Soon.

@ThreeUKSupport I charged them using the power cord supplied. I charged them from 7pm last night until 9.30 this morning. I finally got a result after almost 3hrs on the phone. Three are sending me a third pair in the post. If these don’t work, we will cancel the contract

So, I’ve been a @ThreeUK customer for many years and would recommend them to anyone, normally. But today, I have had enough! They sell you a contract that you cannot cancel. They sell faulty products with next to no support with exchanges. I have been on the phone with them /1

@ThreeUKSupport There was no confusion, just faulty products and badly trained, very rude staff. I have been with Three for over 10yrs and never dealt with the attitude that the St Stephens staff had

@ThreeUKSupport I’ve managed to sort my issue thanks to Lucas at the King Edward St store. Was given a faulty accessory and when I tried to return it, I was told that I was wrong, it wasn’t faulty. Lucas tested it and I wasn’t wrong.

AHH @ThreeUK never change will you. Not as if I pay you or anything

@BowmanJamesr @tfgr_t @ThreeUK Good to see decent customer relations like this 👍

The customer service in the @ThreeUK St Stephens store is disgusting! You really need to have the staff trained in the products they sell!!!! Angry isn’t even close to how I feel with the service today! 😡😡😡

@ThreeUK is absolutely the worst. Signal as been shocking for over 6 months and really expect me to believe that it will be sorted in 7 days! 😂 like I am going to believe that. Spent over half hour on the phone with them and expect me to pay over £1000 to cancel my contract!

@ThreeUK is absolutely the worst. Signal as been shocking for over 6 months and really expect me to believe that it will be sorted in 7 days! 😂 like I am going to believe that. Spent over half hour on the phone with them and expect me to pay over £1000 to cancel my contract!

@ThreeUKSupport Hi Mark, yes things still really bad. No more then 1meg download at anytime. It’s getting beyond a joke at the moment.

Been with them for years now & have always been happy with @ThreeUK I am really losing my patience with them now! The @ThreeUKSupport has been terrible! Waiting for a number transfer now for over a month, told it would be fixed today, now it’s hopefully tomorrow! 😬🙈😡

@ThreeUK Hi. I’ve just started a new contract with you, and I am waiting for a number to be ported across. Can I just check that there is no problems with this. Thanks.

@ThreeUKSupport And FYI, I've done over 30 webchats about this Only the PAYG team overseas can help and they closed my case when I asked for the ADR. @ThreeUK put my number on someone else's phone! Not good for when you're getting work calls and work in urgent care!

.@ThreeUKSupport Neighbour on Virgin getting refund for the month. Three hasn't even explained why there are still issues. "Hello, we're planning work this week. We’re sorry if you experience any network disruption, we really hope you won’t. We expect to finish by 20/10/20."

@ThreeUKSupport Hello. Why can’t WE STILL stream programs on My 5???? This problem has been going on FAR TO LONG !!! PLEASE FIX. I look forward to your quick response to this issue.

@ThreeUKSupport how do I cancel a phone order just made on your website? I’ve made a mistake with my order. Thanks!

@ThreeUK How about support for customers with awful internet connections BT79 #3MOBILE #THREEMOBILE

@_kasiamiller @ThreeUK Absolutely terrible coverage looool, my contracts up next week don’t think I’ll be renewing it with them

@threeuksupport I constantly have 4G even in central london yet it never works. Can you explain why I’m paying £40 a month for that?

@settle1967 @JanisTriblis @ThreeUK And all I want is a decent 4G service

@settle1967 @JanisTriblis @ThreeUK Journey back to my original tweets or Facebook posts where I praised three! I’m no pissy customer, three can confirm that.