3 (Three) Outage Report in Pencoed, Bridgend county borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pencoed, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pencoed, Bridgend county borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Tonypandy, Porthcawl and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas
(@t_harwood1980) reported
@ThreeUK Awful service rectory from @ThreeUKSupport new phone arrives today. 17 years of loyalty 👋🏼
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Heather Butler
(@Heath_cb) reported
Luckily I can cover the costs I am facing but in a cost of living crisis others may not. If this happens to you expect no support from @ThreeUKSupport Next step I will be reporting them to the Ombudsman. What an awful, awful company.
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Ok
(@dt_197) reported
@ThreeUK @UKHonor I hate your network it doesn't recognise my SIM and keeps asking me to enter my mobile number when I dial 444 or 333. When this happens how do I get my balance?
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Matthew Willis
(@MJ_Willis) reported
If you’re a @ThreeUK customer who is used to ‘Go Roam’ do check your contract before travelling after changes this week. There is now a £2 daily charge for Europe and £5 a day for the ‘rest of the world’. £200 now for 20 days in Australia when I did that for free in January 🇬🇧 🇦🇺
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Jonathon Robertson
(@jonnyrobby2004) reported
@ThreeUKSupport Your customer service has been awful, you have taken more money then you should of and now your taking a long time to refund it, you said you would refund it on Tuesday and it should be with me in 3 working days to be told that that was rejected,
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Marie-Claire Wood ❁
(@MarieClaireWood) reported
@ThreeUK hi, I really need help from you guys. I'm trying to return a 5G box within the 14 days but the person at your store wouldn't help me. I need to return it so I don't get stuck in the contract.
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Lee Scott
(@chasabi) reported
@ThreeUKSupport Same excuse Mark. I got told the same when I was in Bristol too. Is there work going on in every city in the UK? And when will I actually get the 5G I'm paying for? #UnacceptableService Customer for 3 months & rarely do I get 5G in "5G live" areas!!
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Jonathon Robertson
(@jonnyrobby2004) reported
@ThreeUKSupport But there has never really been an acknowledgment that you have done anything wrong and that’s what’s annoying me as well I don’t understand how your live chat agent managed to put 75.01 instead of 10-15
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Steven Fawcett
(@_stevenfawcett_) reported
@ThreeUKSupport It is not about feelings, it is about facts, what I feel is irrelevant in this situation, the system drops out all the time, for a vulnerable MH adult, this is an unacceptable and flawed service. Disappointingly, I had to make the decision of taking another contract.
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Moeez Ali
(@moeeztali) reported
@ThreeUKSupport No it has not worked at all, despite my phone showing full signal. I will have to buy it again for today, but I’m hesitant to keep paying the £5 if it doesn’t work. I am here for a work trip and I urgently need this, so what other options are there? Thanks