3 (Three) Outage Report in Pencoed, Bridgend county borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pencoed, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Pencoed, Bridgend county borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Pentre and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Pentre |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Porth |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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bloggs
(@bloggs) reported
@ThreeUK when am i going to receive my replacement sim? Has my services been stopped? No one answers your phone service for this! This is crap! #badservice
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Matt
(@matt_enthusiast) reported
@ThreeUKSupport What is happening with three internet services since Morning? This is becoming a regular issue with the internet down atleast 3-4 times a month!! Post code - B901FH
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Lucie Andrews
(@LucieAn37437077) reported
@ThreeUKSupport You invited me to chat but I can get on. Great customer service along with the rubbish signal.
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Paul French
(@pavlo100) reported
@ThreeUK hi....been having a few problems recently in and out calls not working...going straight to voice message without even ringing....called my self from another phone and it’s still the same or I’m unavailable???? Help please ...thanks
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Jordan Worts
(@jORDANwORTS) reported
@ThreeUKSupport Hi Ali this is the problem I won’t receive my phone till the 22nd but I placed my order on the 5-6 of this month but I haven’t had an email confirmation of my order which I need to claim my watch can someone send me confirmation of me order so I can start my claim please
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C.
(@copyranting) reported
@ThreeUKSupport no 4g for well over. 24 hours. BN2 Brighton area. Coverage checkers says it’s a very good service (it’s not). It’s not phone either. Please provide explanation and estimated time for fix. Thank you.
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Jon
(@JD_pilot) reported
Hi @ThreeUK I use home mobile broadband. Your website states you can provide a static IP. Your online chat said if I called it could be set up. I have spent all morning going round your phone support being told it’s impossible. Which is true please? @VodafoneUK tell me they can.
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calvin🥷🏼
(@czlvinn) reported
@ThreeUK fix your network.. WHYS THE 4G SO ****
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Brad - Eluzn
(@EluznTV) reported
@FernScottt @DaisyLouMason O2 are as bad as @ThreeUK. When I can upgrade I'll be going to EE.
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Isaac Fry
(@fryisaac) reported
@ThreeUK any news on when 3 will support Apple watches?