3 (Three) Outage Report in Pencoed, Bridgend county borough, Wales
Why is my 3 (Three) service not working?
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Pencoed, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pencoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at 3 (Three)
3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Pencoed, Wales
The most recent 3 (Three) outage reports came from the following cities: Pentre, Tonypandy, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Pentre
|
Phone | 23 days ago |
|
Tonypandy
|
Phone | 1 month ago |
|
Pontypridd
|
Phone | 1 month ago |
|
Tonypandy
|
Internet | 1 month ago |
|
Tonypandy
|
Wi-fi | 4 months ago |
|
Porthcawl
|
Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUKSupport Incredible customer service NOT!!!
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éli (@elisemarylin) reported from Barry, Wales@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Coity, Wales@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .
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claire wheatley (@claracluk) reported from Barry, Wales@ThreeUK network coverage lately is awful. I may need to consider moving after 18 years
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.
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RR (@richjrawlings) reported from Coychurch Lower, Wales@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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PJG (@PJGil) reported from Pencoed, Wales@ThreeUK something isn't right with the mast in cf35 6tg. I normally have 4 bars and 4g but only 1 bar and no data. Its not just me either. Phone gets 5 bars and 5g 4 mile down the road so phone is ok
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Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb
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Ross Maisey (@TweetterRoss) reported from Church Village, WalesWow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
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Giggsy (@DjGiggsy) reported from Pontypridd, Wales@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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jrdn 🏴 (@jrdnphp) reported from Tondu, Wales@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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Sarah Thomas 🏴 (@Mrs_Thomas82) reported from Maesycwmmer, Wales@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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Peter MacCabe (@peterkin1010) reported from Barry, Wales@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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peter (@GreenfordPeter) reported@ThreeUK What a great thing to offer,but if you cannot get a signal in the U.K. what makes you think your going to get a signal in Ukraine? My advice is if you want to call Ukraine use a better provider
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G-STAR (@GSTARFIFA) reported@ThreeUKSupport So I was the going to pay off my last 3 months with yourselves around £200 and have the S21 ultra on a new contract. However 1 week later S22Ultra came out so I have sent my S21 ultra back to mobile phones direct and cancel that contract to open a new one.
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Mark (@_notnehs) reported from Blackpool, England@bearz1066 @O2 @ThreeUK been with them for over 10 yrs no one can come close on price Never had any signal issues travelling up and down the country, usually works where my work phone doesn’t, that’s on a gamma sim meant to pick up either EE, Vodafone or o2 whichever is stronger.
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Asuka (@_AsukaLangley) reported@ThreeUKSupport why is your service so utterly shocking I pay for 5G and you are giving me the middle finger on the phone and a single strength like dial up!
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Stu (@Hes_Stupendous) reportedHad a bloke on @ThreeUK live chat offer me an “exclusive deal” for my over 15 years of using their service. I checked the numbers and he was offering me a deal for the exact same price as new customers are being offered, just with the monthly costs altered slightly. Con artists!!
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Alasdair Mackie (@AlasdairMackie) reported@ThreeUKSupport hello! Can you please help me with my mobile Wi-Fi contract
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Ed Mills (@EdMills13) reported@ThreeUKSupport why is my mobile internet getting progressively slower? Tortoise is faster than my internet. It’s awful, I have connect to my phone many times because internet is so awful.
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G-STAR (@GSTARFIFA) reported@ThreeUKSupport It's fine O2 and mobilephonesdirect are happy to take care of me, I would of expected some sort of customer /sales retention effort but none for a customer who's last contract was over £1500 just a recommendation for managers to look into your process.
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Emilio Aniba (@MilouBounce) reported@ThreeUK For the 2nd day in a row, I have zero signal and I literally cannot work without signal in my phone!! How long is this going to be ???
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David Annett (@davidannett7) reported@ThreeUKSupport Its not good sure it's not BT37 9UH is where it never works