3 (Three) Outage Report in Pencoed, Bridgend county borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pencoed, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pencoed, Bridgend county borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Tonypandy, Porthcawl and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Tonypandy |
Wi-fi | |
| Cardiff |
Phone | |
| Porthcawl |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Wi-fi |
Community Discussion
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3 (Three) Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
Delayed tweets thanks to pants service from @ThreeUK
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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PJG
(@PJGil) reported
from
Pencoed, Wales
@ThreeUK something isn't right with the mast in cf35 6tg. I normally have 4 bars and 4g but only 1 bar and no data. Its not just me either. Phone gets 5 bars and 5g 4 mile down the road so phone is ok
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Knee Surg in London
(@kneedoclond) reported
@ThreeUK @ThreeUKSupport Could you DM me, such that I can resolve an ongoing issue with my account, that isn't being addressed with numerous calls with your call centre(s). Trying to avoid escalating this issue and your support would be helpful, to break "the loop"
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CJ 💀⭕️🇬🇧🇮🇪🇵🇸
(@SilasGallows) reported
@ThreeUK you need to train your staff properly to engage with members of the public. I have had one member of staff who was rude to me and one member of staff who hung up on me when I was trying to sort through my issue
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lollypop
(@lolllyplop) reported
@ThreeUKSupport hello, there's no internet for several hours in BN23QE. Can you confirm the reason and when normal service will be back please
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John Macaulay
(@johnbhoy007) reported
@ThreeUK Why can’t I make calls with this crap network every few weeks it’s the same I’m done no more 3 smarty can go ding I’ve had enough of this shite
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Jess O'D/thasmin90🏳️🌈💙💙
(@jess_o_lover101) reported
@ThreeUKSupport day 2 of no service and you haven’t even updated this page since July!! Any explanation?
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Sharon Lewis
(@punt_sharon) reported
@ThreeUKSupport Can I have complaints email please I had an extremely rude member of staff be rude in store today
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Jing
(@OneTrueJing) reported
@ThreeUKSupport imagine being a loyal customer for over 10 years to a provider that can't give you answers to why their service is so bad and why they can't provide what they promise.
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CJ © 📷
(@photo_cj) reported
I just checked out how well @ThreeUK were doing against all the other UK Mobile phone operators in the latest assessment from @WhichUK , can't believe they were BOTTOM! @ThreeUKSupport was reported as very poor along with network stability, pricing & customer service. #time2move
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Former Cllr Michael Hudston
(@CllrHudston) reported
@ThreeUK @ThreeUKSupport why am I suddenly get lots of spam text messages? What have you changed on your network that is suddenly letting these through when I never used to get any?
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BHAFC_Matchworn
(@BHAFC_Matchworn) reported
Where in the world do you have to be to get decent reception on @ThreeUK ? Middle of the city, terrible reception. Suburbia, awful reception, countryside, forget it. How long before the Vodafone takeover happens ?