3 (Three)

3 (Three) Outage Report in Pencoed, Bridgend county borough, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pencoed, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pencoed, Bridgend county borough, Wales 12/07/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pencoed, Bridgend county borough, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff and Pentre.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomPentre Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Internet

Community Discussion

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3 (Three) Issues Reports Near Pencoed, Wales

Latest outage, problems and issue reports in Pencoed and nearby locations:

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • richjrawlings RR (@richjrawlings) reported from Coychurch Lower, Wales

    @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Tondu, Wales

    @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChiragP79613905 Chirag Patel (@ChiragP79613905) reported

    @ThreeUKSupport Issue is from last three months. The Complain registered.

  • _WOZ_ WOZ (@_WOZ_) reported

    @ThreeUK Hu7 area signal very poor again after teatime ..constantly rebooting router to try and get any better signal .. can't even run a fire stick without constant buffering poor very poor

  • revoliskaz Sk (@revoliskaz) reported

    @ThreeUKSupport its been 24hours since my broadband went down. Multiple phone call to dedicated team still does not resolve my issue. When exactly is the fix coming for my MC801A hub? NW3 6 area

  • ymmak Kammy (@ymmak) reported

    @ThreeUKSupport Hi Mark. When I call up i keep getting told “service request/order is stuck.. check back in 48 hours”. Which will normally be fine but my sim is dead. I called the store they said they cant do anything unless its face to face (which i cant do as of work). So no one can help me?

  • ChiragP79613905 Chirag Patel (@ChiragP79613905) reported

    @ThreeUKSupport I am not getting any resolution from three technical team

  • iSoogs Soogs (@iSoogs) reported

    @ThreeUK @ThreeUKSupport can someone please tell me if the Manchester Trafford store has the ZTE 5g modem in stock. Have called them about 30 times and there's no answer. Customer service and live chat can't help me and tell me to call the store...

  • CFC_Ex3 CJ⚡️ (@CFC_Ex3) reported

    @juniordash_ @LDNFootbalI @ThreeUK Yeah they are even worse, cause it looks awful aswell. Imagine like Tesla sponsoring us ersum

  • ChiragP79613905 Chirag Patel (@ChiragP79613905) reported

    @ThreeUK Ohh I am not getting real sms. My online banking stopped due to three sim issue.

  • ChiragP79613905 Chirag Patel (@ChiragP79613905) reported

    @ThreeUKSupport Surprisely UK Three support team is not able to fix the issue of incoming sms issue from India and Kenya. 3 weeks waiting..

  • LizoSpoons 👻 Confused Spoons 👻 (@LizoSpoons) reported

    Rather pissed that EE failed on me, so I check deals, prices, contracts etc. Find @SMARTYMobileUK which runs on @ThreeUKSupport. Check coverage. Coverage "very good." Get SIM. Signal is utterly shite. Can anyone get me some service? Anyone?