3 (Three) outages and service status in Pencoed, Wales

Problems in the last 24 hours in Pencoed, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pencoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Pencoed, Wales

The most recent 3 (Three) outage reports came from the following cities: Pentre, Tonypandy, and Pontypridd.

City	Problem Type	Report Time
Pentre	Phone	29 days ago
Tonypandy	Phone	1 month ago
Pontypridd	Phone	1 month ago
Tonypandy	Internet	2 months ago
Tonypandy	Wi-fi	4 months ago
Porthcawl	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Pencoed, Wales

Latest outage, problems and issue reports in Pencoed and nearby locations:

• 
  Ross Maisey (@TweetterRoss) reported 17 seconds ago from Church Village, Wales

  Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

• 
  PJG (@PJGil) reported 1 minute ago from Pencoed, Wales

  @ThreeUK something isn't right with the mast in cf35 6tg. I normally have 4 bars and 4g but only 1 bar and no data. Its not just me either. Phone gets 5 bars and 5g 4 mile down the road so phone is ok

• 
  Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported 2 minutes ago from Maesycwmmer, Wales

  @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

• 
  Anastassia Cassar (@Kickassempress) reported 3 minutes ago from Treorchy, Wales

  @ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb

• 
  Ross Hookings (@rosshookings) reported 4 minutes ago from Margam, Wales

  Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

• 
  Giggsy (@DjGiggsy) reported 5 minutes ago from Pontypridd, Wales

  @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

• 
  Ross Maisey (@TweetterRoss) reported 7 minutes ago from Church Village, Wales

  @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

• 
  Ross Maisey (@TweetterRoss) reported 15 minutes ago from Church Village, Wales

  @ThreeUKSupport Incredible customer service NOT!!!

• 
  Peter MacCabe (@peterkin1010) reported 16 minutes ago from Barry, Wales

  @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

• 
  Anastassia Cassar (@Kickassempress) reported 24 minutes ago from Treorchy, Wales

  @ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(

• 
  Ross Maisey (@TweetterRoss) reported 28 minutes ago from Church Village, Wales

  @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

• 
  jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported 31 minutes ago from Tondu, Wales

  @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

• 
  éli (@elisemarylin) reported 36 minutes ago from Barry, Wales

  @ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.

• 
  RR (@richjrawlings) reported 37 minutes ago from Coychurch Lower, Wales

  @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

• 
  Peter MacCabe (@peterkin1010) reported 41 minutes ago from Barry, Wales

  @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

• 
  Peter MacCabe (@peterkin1010) reported 43 minutes ago from Barry, Wales

  @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

• 
  Anastassia Cassar (@Kickassempress) reported 44 minutes ago from Treorchy, Wales

  @ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 47 minutes ago from Coity, Wales

  @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

• 
  Peter MacCabe (@peterkin1010) reported 47 minutes ago from Barry, Wales

  @DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .

• 
  Anastassia Cassar (@Kickassempress) reported 60 minutes ago from Treorchy, Wales

  @ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Boughton (@TomBoughton5) reported 5 minutes ago

  @ThreeUKSupport This is absolutely ridiculous. So I will not be issued a refund for the money coming out of my account every month for something I am not using? Extremely poor customer service and leaves a bitter distaste. Shocking.

• 
  Jason B (@jbrowneuk) reported 7 minutes ago

  @ThreeUKSupport hi, when I try to login to My3 or reset my password I get a blank page with the text "my3auth.text.generic.error" - is this a known issue?

• 
  Rachel Davies (@Rachd1174) reported 8 minutes ago

  @ThreeUK 4 days of talking to incompetent advisors trying to resolve a relatively simple problem, service is beyond appalling. No one has been able to help and having to go back to the start explaining the whole issue each time is very frustrating. Worst network ever!

• 
  gerard gray (@gerryg1888) reported 13 minutes ago

  @ThreeUK Is anyone replying to your customer service tweets please

• 
  Rebecca 📸 (@Banana_Bee_x) reported 14 minutes ago from Norwich, England

  @ThreeUKSupport the numbers ringing us are three networks. I've had a Cambridge nail salon call me saying my phone contract will be terminated if I don't pick up ? But it's a robotic voice. Multiple calls today!! Wtf is going on!!

• 
  Shad Muske (@sade11muske) reported 15 minutes ago

  @ThreeUKSupport your network is poor.

• 
  Ross McLean (@R055JM) reported 21 minutes ago

  @ThreeUKSupport Hi guys - I have tried to log into app today and it tells me my password isn’t recognised despite not changing it recently. I have tried to reset my password but can only get the following error message: “my3auth.text.generic.error” Are you able to help please ?

• 
  Hayley Davies (@hjd1984) reported 21 minutes ago

  @Tom68321033 @ThreeUKSupport Exactly this. I applied for a new contract and to have my number ported; since told they can't port numbers on the same network so they've set up 2 accounts. FFS!

• 
  nick brown (@nctx26) reported 25 minutes ago

  @ThreeUKSupport your. Service is a bag of crap been told by advisor problems in the area your website says different 11mbps is awful

• 
  zakir Hussain (@zakir___1988) reported 26 minutes ago

  @ThreeUKSupport hi I contacted customer service via webchat they told me my post code E3 5LW will be getting 5G officially by the 13th of February current 5G I'm getting is not official but I'm getting it casue I live to a post code where 5G is available