3 (Three) Outage Report in Pencoed, Bridgend county borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pencoed, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pencoed, Bridgend county borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Tonypandy and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Tonypandy |
Phone | |
| Pontypridd |
Phone | |
| Cardiff |
Internet | |
| Tonypandy |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Simpson
(@dounowhoiam) reported
@ThreeUKSupport Can this be fixed as Internet is not usable in this area due to the technical issues.
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Luke
(@LukeMac0603) reported
Disappointing to receive a letter from @ThreeUK explaining they are changing my monthly rolling contract to not include go roam destinations. You’ve lost a loyal customer who’s been you with for years.
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Sash
(@vampyrewillow1) reported
@ThreeUKSupport we purchased your broadband and tried to set it up yesterday and so far it will not work. The network status on your site keeps saying you are fixing an issue with the network in the area.. When will this be resolved??
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𝔸𝕕𝕒𝕞 ℕ𝕒𝕘𝕚𝕓
(@adam_nagib) reported
@ThreeUKSupport Yeah did that before I messaged you and still the same issue.
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Shaun Colrein
(@ShaunColrein) reported
@davidwheldrake @ThreeUK Sky mobile for me, no signal to do anything..appalling in this day and age..sort it plz @acunilicali m
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Ali Thomas🌻
(@ali_thomas98) reported
Appalling service from @ThreeUK who have mis-sold me a contract, and are now refusing to refund the £472 they took from my account. The store have accepted responsibility but @ThreeUK are refusing to pay. While the battle continues, the withdrawals from my account also continue.
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Tall Simon
(@AirportSimon) reported
@ThreeUKSupport I went to your website, clicked on cancel contract link. Entered information, got a confirmation that you’d received my request then you now claim you didn’t!
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Dan Simpson
(@dounowhoiam) reported
@nowtvhelp Had issues with the app streaming on Pixel 6a. The video froze (most likely due to @ThreeUKSupport network connection) so went back to restart the playback but it shown the next episode instead...
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simone
(@v1rtuesignals) reported
@ThreeUK advert of stupid northern white guy ordering in a restaurant in front a non white girlfriend, parents & waiter #woke
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Cj
(@Cjbtcc) reported
TECH EXPERTS HELP! I’m looking at getting a 5g hub from @ThreeUK but it says my address isn’t supported on the website, if I buy one anyway would it work? I know it sounds like a stupid question but I get sporadic 5g around the house on the same provider