3 (Three) Outage Report in Pencoed, Bridgend county borough, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Pencoed, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at 3 (Three)
3 (Three) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pencoed, Bridgend county borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Pentre, Tonypandy and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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Anna Brzezinska
(@AnnaB_Cdf) reported
from
Cardiff, Wales
Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown
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Rhys
(@mindspits) reported
from
Cardiff, Wales
@mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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John Kinsey
(@john_kinsey1960) reported
@ThreeUK worst customer care award 2020 congratulations you just beat @TalkTalk at the last minute.
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Marson
(@marson48) reported
@ThreeUKSupport Google Pixel 4a , yes I can make and receive calls , it just in phone settings It shows as phone number unknown, just want to know if that will not cause any problems
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The Gypsy Jew 🇬🇧🇮🇱 MBGA MAGA
(@The_Gypsy_Jew) reported
@ThreeUKSupport Customer services confirmed the deactivation also was told by live chat bew sim should be here today customer services say tomorrow in the meantime I'm lising earnings at the busiest time of the year. No one can explain why sim w as cancelled before the new one was received
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paint the town fuchsia
(@mandy_0o01) reported
@ThreeUKSupport This has not happened. Lastly I have been disconnected at least 10 times since I’ve reported this. I would either like to cancel my contract with the early termination fees waived, a reasonable credit offer on my bill or something as I have spent so many hours trying to resolve
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The Gypsy Jew 🇬🇧🇮🇱 MBGA MAGA
(@The_Gypsy_Jew) reported
@ThreeUKSupport I was advised by one of your call handlers my phone reception problems over the last 2 years was probably because my sim needed changing. I ordered the sim then my old sim was deactivated in 30 + years as a mobile user I never come across this the incompetence is gobsmacking.
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Kareem Naaman 🇱🇧🇬🇧
(@KareemNaaman) reported
@ThreeUK Great. Can I cancel it ? Ordered one on 17 dec ?
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Marson
(@marson48) reported
@ThreeUKSupport I have a new PAYG nano sim activated , But In my phone settings about phone ,and sim status ,it shows as phone number unknown , will i have any problems with calls ,do i have to fix this, or will the sim and calls be OK leaving at it is
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Becks Madeley ♡
(@BecksMadeley) reported
@ThreeUKSupport No I need to speak to someone from 3 about this. They told me to call back with the crime reference number. Please can I have a number to call for someone that isn’t a customer
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paint the town fuchsia
(@mandy_0o01) reported
@ThreeUKSupport -network tests (various) -a new SIM card and was told it would resolve it. -more network tests -offered only two months credit for my phone bill which I decline at the time as I didn’t feel it was sufficient for the months of network issues.
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Andy Patton
(@JockPatton) reported
@Three_Is_Broken @ThreeUK Absolute joke now Three.. Calls cutting off no matter where i am.. Poor signal.. Wth happened.. Almost 12 yrs and no issues and now it's down the pan..