3 (Three) Outage Report in Pencoed, Bridgend county borough, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Pencoed, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Pencoed, Bridgend county borough, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Pentre, Tonypandy and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Pentre |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chelsea Wilson
(@ChelseaChelseaB) reported
@ThreeUKSupport Hi, are you able to help with a 3 plus issue? I have the app but I'm trying to register for a presale and it's not allowing me to send the message to the number on your site.
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Dorothy Charnley
(@Dorothycharnley) reported
@peasmoldia @ThreeUK Same here. Crap!
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Peter Burjanec
(@pburjanec) reported
@ThreeUK continued – I'm happy to pay more or switch to a corporate account, but your support said there's nothing they can do and the parameters they provided involve: issuing a new sim in the UK, my flying back to connect to a Three network, or me shipping my Three sim.
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Peter Burjanec
(@pburjanec) reported
@ThreeUK Even your own Three web portal will not allow me to progress unless I put in my 2fac details, even though I have the login and password.
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Sophie Dodd
(@SophieLDodd) reported
@ThreeUK hi, I've just ported my number from three to a different network, and have received a notification that I have voicemails with three. How do I listen to them? It's saying my pin is incorrect...
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Rassel
(@Costcofuel) reported
@ThreeUK Hey been customer for 3 years, network is so poor and the speed too. Was paying £13.50 a month time to renew yet price gone up and my discount for network issues isn’t applied anymore. I rather stay because of the price then having to sort out puk code & sorting new sim.
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Catherine Shelton
(@catherine_lSh) reported
@ThreeUKSupport @ThreeUK would you believe me if I told you I still did not have a working add on? I have called customer service and been into a store, all very unhelpful, when I told the store manager I can’t wait till my contract ends so I can leave 3 he said he didn’t blame me.
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Nicolas Jaccard | Reasonable AI 🤖
(@nicjac) reported
@ThreeUKSupport Done! Issues in my local area might be triggering it (by forcing it to switch from 5G to 4G) but I do not think it is the expected that the whole router would restart when it is unable to get a signal (or just a lower quality signal). There is definitely more to it!
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Andrew Mark Denton
(@andrewd12) reported
@ThreeUKSupport Any update on e sim support for Apple Watch?
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Chris Burgess
(@ChrisBurgess72) reported
@richyrich1971 @O2 She only moved because @ThreeUKSupport Don't support eSim for her apple watch, worse thing she every did !