1. Home
  2. Companies
  3. 3 (Three)
  4. Pencoed, Wales
3 (Three)

3 (Three) outages and service status in Pencoed, Wales

Why is my 3 (Three) service not working?

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Pencoed, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pencoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 54% Internet (54%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Pencoed, Wales

The most recent 3 (Three) outage reports came from the following cities: Pentre, Tonypandy, and Pontypridd.

CityProblem TypeReport Time
Pentre Phone 29 days ago
Tonypandy Phone 1 month ago
Pontypridd Phone 1 month ago
Tonypandy Internet 2 months ago
Tonypandy Wi-fi 4 months ago
Porthcawl Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Pencoed, Wales

Latest outage, problems and issue reports in Pencoed and nearby locations:

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

  • richjrawlings
    RR (@richjrawlings) reported from Coychurch Lower, Wales

    @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

  • Kickassempress
    Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Barry, Wales

    @ThreeUK i keep losing signal on Barry Island, postcode CF62 5TQ. It’s stopping me tweeting 😭

  • thisisjmx
    James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Coity, Wales

    @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

  • elisemarylin
    éli (@elisemarylin) reported from Barry, Wales

    @ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • itzonlymee
    AR (@itzonlymee) reported from Bridgend, Wales

    Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡

  • Kickassempress
    Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

  • rosshookings
    Ross Hookings (@rosshookings) reported from Margam, Wales

    Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .

  • Mrs_Thomas82
    Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • jrdnphp
    jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Tondu, Wales

    @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

  • Kickassempress
    Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb

  • RosskoKeniston
    Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.

  • RosskoKeniston
    Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    @ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • Kickassempress
    Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(

  • MK__C
    MK (@MK__C) reported from Barry, Wales

    Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Booskiboomkin
    Arthur Dent (@Booskiboomkin) reported

    Hi @ThreeUK! Can I get some technical support please? There's issues with a particular eNodeB in my area. Band 32 & 20 wont aggregate with band 3. I tried to explain this to your level 2 support yesterday and was told it's because of congestion which is not true. Can you help me?

  • emilyblakebs
    Emilyblake (@emilyblakebs) reported

    I swear to god @ThreeUK is the worst!!!! No network for 2 days messaged them they can’t do anything as they’re upgrading their system looool who shall I switch to?

  • ijyodesu
    That’s all 💚🤍💜 (@ijyodesu) reported

    @notchnut @ThreeUKSupport Yeah I just went on their help chat for same issue & they told me I need to share credit card or other financial info to verify my age! As if! I have had a direct debit set up with them for long enough that they should know I’m an adult. Wtf?!

  • Kinnusai1
    Kinnusai (@Kinnusai1) reported

    @ThreeUKSupport Still waiting for a sim i received on 22nd january to be activated and have contacted customer support SIX times only for each member of staff to give me a deadline they then miss without bothering to update me. Really **** service.

  • Rastsukin
    Rastko Suknjaja (@Rastsukin) reported

    Hey @ThreeUK, I’m getting calls from 0333 338 1063 for days already and they hang up as soon as I answer. It’s bothering me. Can you make it stop or I’ll be forced to block that number. Thanks.

  • alunT
    Alun Thomas (@alunT) reported

    @ThreeUKSupport I had no signal within 8 mile radius on the way home from work yesterday and on the way in today CF72 8YR. I don’t usually have any problems. Is the service down? #Three

  • wrightyrs
    A Right (@wrightyrs) reported

    @ThreeUKSupport IG6 2UU have great signal strength but that’s all,download speed is rubbish it’s taken ages to send this!

  • LeeNoble
    Lee Noble 🇪🇺 (@LeeNoble) reported

    @ThreeUKSupport I won't be back in that postcode until tomorrow now but seeing as today there was no signal at all e.g. no calls, sms, or internet, I'm not sure what difference this will make.

  • fingerlesscurt
    Curt (@fingerlesscurt) reported

    @ThreeUKSupport I’ve got a delivery problem. Unfortunately whilst your staff loosely speak English they don’t understand it and my god are they rude on online chat

  • Kinnusai1
    Kinnusai (@Kinnusai1) reported

    @ThreeUKSupport The only thing I'm going to do is continue to post here so everyone can see exactly how crap you treat customers who have already paid and have nothing to show for it almost 2 weeks later. Contacting you six times not enough to get one working phone????