3 (Three) Outage Report in Church Village, Rhondda Cynon Taf, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Church Village, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Church Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at 3 (Three)
3 (Three) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (19%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Church Village, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Bridgend, Cardiff, Hengoed, Aberdare, Caerphilly, Tonypandy and Crumlin.
City | Problem Type | Report Time |
---|---|---|
Bridgend | Phone | |
Cardiff | Internet | |
Hengoed | Total Blackout | |
Cardiff | Internet | |
Cardiff | Internet | |
Cardiff | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Church Village, Wales
Latest outage, problems and issue reports in Church Village and nearby locations:
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.
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Peter MacCabe
(@peterkin1010) reported
from
Penarth, Wales
@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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🏴🇬🇧Mathew Hall🇬🇧🏴
(@mathew_wales_) reported
from
Pontypool, Wales
@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mentazm
(@mentazm) reported
Awful internet in EH6 again @ThreeUKSupport @ThreeUK. Close to unusable all morning. Need it fixed before my work starts in the evening.
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Sir Lord RealKayserSoze. 💙 🇺🇦 **** Putin
(@GhostOfSoze) reported
@ThreeUKSupport @sixteenthCgirl If you only trying to fix things after being called out on social media by a very well known and respected historian and TV personality one can wonder what customer service you provide to Joe Public.
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Denise Stevens
(@dennstevens11) reported
@GregScottTV @ThreeUK Oh Greg that is awful!! We had the same with a different company when we lost our Mum, no compassion or anything. We didn’t have to pay in the end but it is just something you don’t need at that time with so much to do and sort. So sorry to you all for your loss. Big hugs xxx
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Dr Joanne Paul
(@Joanne_Paul_) reported
@sixteenthCgirl @ThreeUK I switched to Honest Mobile the other day and am so pleased with it. Uses Three's network but with better and more ethical service. I've got a referal code if you're interested x
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Neil Jones
(@neil_jones71) reported
@sixteenthCgirl @ThreeUK Sorry to hear this. I've always had good customer service from them. I hope it all gets sorted ASAP!
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Scott M
(@OzzyBlue01) reported
@EastLondonEagle @ThreeUK Pipe down moron. Your whining is boring.
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Robert
(@r0b5wale) reported
@ThreeUKSupport Hi, nothing seems to be working with my 4G signal. Only phone calls and texts. Any apps are not responding to the network. Everything works fine on Wi-Fi. Can you help?
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DS
(@hubba_hubby) reported
@ThreeUKSupport It’s also when you are outside on the platforms. I know others on 3 with the same issue. You should have engineers go there with their 3 phones and see what I mean
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anthony truman
(@anthonytruman1) reported
@GregScottTV @richardcoventry @ThreeUK O2 has great coveridge ...i could never get a signal indoors with all the others but get 3 bars of signal with o2
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Jo Baker
(@JoB4ker) reported
@ThreeUK After a year with @SMARTYMobileUK my download speed has dropped to average 2-3 mbps - no video calling, no streaming possible for a month. 3 weeks of talking with support now, and they've suggested I just leave, with desultory comp. Is that really the best SMARTY offers?