3 (Three) Outage Report in Merthyr Tydfil, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merthyr Tydfil, Wales
The most recent 3 (Three) outage reports came from the following cities: Blackwood, Aberdare, Tonypandy and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Phone | |
| Aberdare |
Internet | |
| Tonypandy |
Wi-fi | |
| Pentre |
Internet | |
| Aberdare |
Wi-fi | |
| Caerphilly |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
@ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!
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Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.
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вeтнαn
(@bethjx_) reported
from
Pontypridd, Wales
@ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Po
(@BillPo6) reported
@ThreeUK hi 3 I am looking to change my sim from O2 I am looking for a sim that allows me to use data and calls when I go to Australia also using my phone for local calls can you help
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MrFrye88
(@Mrfrye88) reported
@ThreeUKSupport Apparently it's been being fixed for the last 12 months, there has been a phone tower erected near me weeks ago and i thought that may have fixed the issue but no :(
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BR17.
(@BR17ISH) reported
@ThreeUKSupport so I’ve spoken to your team this morning! Having been a customer for 17 years! You don’t know how to look after a loyal customer !!! Bloody disgrace! #three #CustomerService
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Louis Pearce
(@LouisPe62520045) reported
@ThreeUKSupport But you're breaking the contract by raising the increase "higher" than the RPI rate, which it is CLEAR that was never agreed nor in the contract? I'll go see the ombudsmen I guess.
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Isi Genn-Bash
(@IsiGB) reported
@johnoceallaigh @ThreeUK Hi Three, I am getting this same problem. It began last night when I was cut off mid-call. I gave unlimited minutes & no control spend blocks. Clearly from this thread this has been an ongoing issue. Is there a fix? I've been a customer for 10 years but this is a massive problem.
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Louis Pearce
(@LouisPe62520045) reported
@ThreeUKSupport Hey guys! started a new contract in Dec, quite a big one. Anyhow, just got a text through saying you're increasing my bill by 4.5%; which I get is fine if its in line with inflation... but it's not... that's 0.9%. Can you tell me how to cancel please?
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Deirdre McLaughlin
(@DeiMcL) reported
@ThreeUKSupport I am so saddened by your customer service and the continued ableism I have experienced as a disabled person unable to travel to update my SIM. Please consider updating your policies or you will lose a longtime customer.
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qu'🇯🇲🇯🇲
(@Oquan_xi) reported
How can @ThreeUK no support Apple Watch !? I need one but there’s no point if I can’t use it away from my phone
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SONAL
(@1SonalS) reported
@ThreeUKSupport Seems that @santanderukhelp are aware of this issue so this isn't isolated. Yes, works on WiFi.
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Isi Genn-Bash
(@IsiGB) reported
@johnoceallaigh @ThreeUK Resetting the network didn't work.