3 (Three) Outage Report in Merthyr Tydfil, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merthyr Tydfil, Wales
The most recent 3 (Three) outage reports came from the following cities: Caerphilly, Bargoed, Hengoed and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Total Blackout | |
| Caerphilly |
Total Blackout | |
| Bargoed |
Phone | |
| Hengoed |
Internet | |
| Tonypandy |
Phone | |
| Tonypandy |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up
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Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
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вeтнαn
(@bethjx_) reported
from
Pontypridd, Wales
@ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
@ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael C
(@MJCDOffical) reported
@ThreeUKSupport I have restarted my device and it’s still doing it. My internet is also running really slow.
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bungle
(@Thelifeof_alex) reported
@ThreeUK I've had my phone service drop in & out (mainly out) for the last 4 days, last three days your network status checker said there was mast work in the area, today there says nothing reported. could you please tell me when this will stop as this is disrupting my work now.
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@SKEfromUK @ThreeUKSupport Hello, Three's policy is to deliberately withhold outage info from the status checker, for PR reasons - I've had this confirmed by higher-level support. You can get a % of costs back each month (as I do, for 6 months' disrupted service, ongoing).
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Mike
(@MikeJoiner1965) reported
@ThreeUKSupport And because of my memory problems I can’t recall my memorable word.
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Antony Bennett
(@Antonybennett86) reported
@ThreeUKSupport why is my connection so poor, usually 40-60mbps I'm currently at 45-900kbps
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⭐⭐
(@irksr_) reported
@ThreeUK @ChelseaFC Hey @ThreeUK why your logo is terrible.
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ThreeUKSupport hi team, as I've said many times, I realise it absolutely isn't your fault, how you're expected to operate as 1st level support. It is, however, deceit, and fraud. Please raise this with your seniors and say you're not prepared to be forced to lie (cont..) @Ofcom
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cyber_gatsby
(@chrononzon23) reported
@ThreeUK No problem. I'm off to Virgin mobile for free roaming in EU anyway.
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Michael C
(@MJCDOffical) reported
@ThreeUKsupport Hi guys! I think there could be a problem with the network at FY41HR. I have full signal but my calls keep dropping out.
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Hunsworth Food Service Design (Ian Clay)
(@hunsworthfsd) reported
Hello @ThreeUK - you installed a 5G mast in my area (BD19) some 6 months ago - I’m interested in 5G broadband but according to your website it’s not available in my area (The mast is a short walk away) Please let me know when this service will be available Thanks 🙏