3 (Three) Outage Report in Merthyr Tydfil, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Merthyr Tydfil, Wales
The most recent 3 (Three) outage reports came from the following cities: Caerphilly, Risca and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Risca |
Internet | |
| Porth |
Internet | |
| Merthyr Tydfil |
Phone | |
| Caerphilly |
Phone | |
| Caerphilly |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
@ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!
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вeтнαn
(@bethjx_) reported
from
Pontypridd, Wales
@ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit
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Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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.
(@LareaLondon) reported
@ThreeUK my internet being down has shown me how terrible this service is…. Like what exactly am i paying for?!
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Andy
(@andywjg86) reported
@ThreeUK hi, hoping someone can help, i need to speak to someone about adjusting my payment dates but cannot get onto the chat online as I cannot find all my details and am not able to call during the day
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Mark Dowson
(@dowie1977) reported
@ThreeUKSupport Still can't work out how I've have supposed to have used 12gb in 10hrs but Three have helped me out top quality service and support
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F4AMM
(@BARMM_UK) reported
@ThreeUKSupport No phone signal in CH3 which is very uncommon for me. Are you having service issues in the area? 3 broadband also down. No joy with rebooting devices either. Your website has had the same message for months now about engineers working so can’t believe that.
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Andrew McDougall
(@And_McDougall) reported
@ThreeUKSupport could you please improve wifi signal in Cornwall/Newquay area? There’s always slow service or if I game it constantly lags out. Not worrying paying all this money for if it can’t be used properly…
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CJ
(@SuperSchar) reported
@ThreeUKSupport When I type my phone number in it just says we are having technical difficulties right now, and I’ve tried on 4G, 5G and Auto and all are not working. I am waiting for a number change as I sent off a form this morning with my pac code, could that affect it?
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mr_hedgehog
(@hedgehog_red) reported
@ThreeUK Hello, I have a (very) old 3 PAYG SIM, which I have put in a new 5G phone, and it only shows 4+ for network speed - I take it the SIM can't do 5G, so how I do go about getting a new 5G-compatible SIM, while keeping the same PAYG number? Thanks!
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Naveen Sharma
(@navlive) reported
@ThreeUKSupport I did but its not about my wifi, its about your mobile network. Strange if you have good signal strength then why I am not getting that?
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CJ
(@SuperSchar) reported
@ThreeUKSupport hi I’ve just received my phone to set up with you guys and I can’t create a my3 account, also my mobile data isn’t up and running I have service for phone calls but no 4/5g can you help please?
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport @feck_fr_jack **** company a disgrace