3 (Three)

3 (Three) Outage Report in Merthyr Tydfil, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merthyr Tydfil, Wales 05/09/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent 3 (Three) outage reports came from the following cities: Hengoed and Tonypandy.

Loading map, please wait...
City Problem Type Report Time
United KingdomHengoed Internet
United KingdomTonypandy Phone
United KingdomTonypandy Internet
United KingdomPontypridd Internet
United KingdomPontypridd Phone
United KingdomMountain Ash Phone

Community Discussion

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3 (Three) Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • bethjx_ вeтнαn (@bethjx_) reported from Pontypridd, Wales

    @ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • richieh Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • Mrs_Thomas82 Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • alunT Alun Thomas (@alunT) reported from Caerphilly, Wales

    @ThreeUK network down after I ios update overnight #threedown

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb

  • RosskoKeniston Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    @ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

  • RosskoKeniston Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.

  • efwolf359 alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • M0KVI MØKVI (@M0KVI) reported

    Well after initial optimism in three UK Home BB (I can see cell site from my window) @ThreeUKSupport are looking into a service issue after some sporadic service, (the reason for my contacting them) we're now totally disconnected!! Starting to get silly i have work to do. :-(

  • marcelaferri Marcela Ferri (@marcelaferri) reported

    well done @ThreeUK we try to solve things online, you ask to call. We call and the "service is down" so no one can help, what a waste of time.

  • akmsh5 Scottish Mia Bhai (@akmsh5) reported

    @Ofcom Some telecom companies like @ThreeUKSupport are not sending PAC code when requested with message "Oops, we can't process your request at the moment due to a system issue...". Been trying for many days. What's the ppint have regulations when they won't follow. #poorservice

  • ThatCornishLadd Connor🚌💨|📸|🕹 (@ThatCornishLadd) reported

    @ThreeUKSupport can you tell me how much longer the works in tr13 area are going to take? It's been 2 months and the signal has been shocking!

  • RickyWalker1988 Ricky Walker (@RickyWalker1988) reported

    @ThreeUKSupport Why congestion All of a sudden. Where is my closest mast. I know one of O2s masts are down in the area.

  • jailei14 jailei (@jailei14) reported

    Working from home and not having access to the internet for the past 5 days is ridiculous. How many calls do I have to make to get this problem fixed @ThreeUK @ThreeUKSupport #walsall

  • RickyWalker1988 Ricky Walker (@RickyWalker1988) reported

    @ThreeUKSupport Ran a test on my device. He then passed me through to second line support and cut me off as it was gone 6pm. Tried calling back call centre closed. My signal is usually perfect where I am situated but last few weeks barely 1 bar of signal.

  • Jay_Nooky John (@Jay_Nooky) reported

    @ThreeUK why is the Internet down again...

  • AlphaPupScruff Scruffnonamous! (@AlphaPupScruff) reported

    @ThreeUK HELP PLEASE :(

  • Consumer4You Wanga-unLimited (@Consumer4You) reported

    @ThreeUKSupport I was advised that approval for my refund would take 48hrs and that was weeks ago. I've called to chase but nobody knows. How many times do i need to call to get my own money back? Why do you everything by phone with no email confirmation? #fail