3 (Three) Outage in Merthyr Tydfil, Wales

@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(

@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb

@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(

@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb

@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

@ThreeUK network down after I ios update overnight #threedown

@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.

@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.

@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.

@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.

@ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.

@ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit

@ThreeUKSupport I canclled my contract in October and I’m still being charged every month. I’ve called twice and no one has got back to me. I called 2 months ago and still nothing. Can someone help?

@ThreeUK what's going on with your internet service today? at no point today have i had a 4G signal at all #notahappycustomer #poorservice #wheres4g

@ThreeUKSupport I got your 3g broadband, cancelled within a week, got sick forgot to return devices, now billed £1250 - customer support say's this is my early cancellation fee, won't budge Never had service. Items still unboxed. Sound right? #warning #badservice

@ThreeUKSupport Made another call to 333 at 16.12 - explaining that I had been cut off for 4 days 7/8 July as advised by @ThreeUK and 9/10 when I had no network at all. Same thing happened - your operator cut off call. This is modus operandi for @ThreeUK because of the frequency of disconnection

@ThreeUKSupport It doesn't help. I'd like to downgrade. There isn't really a lot of support for that kind of action at carriers. Odd

Finally got a call back from @ThreeUK customer 'service' about a complaint. Then had to call them back - long list of options, none relevant, on hold for ages. Finally gave up. Can't wait for my contract to come up so I can change providers.

@ThreeUKSupport Hi I have been trying to pay a bill and cancel my mobile internet account since Thurs, your phone lines have "technical difficulties" and hang up, your live chat directs me to phone, and you've given me another number which doesn't even accept calls. Help?

@ThreeUKSupport I lost count of how many rounds of your truly awful playlist passed but I did get through and it was cancelled efficiently.

@ThreeUKSupport It says there are no operatives available... and your advisor said they are too busy to help and call back tomorrow!

@ThreeUKSupport To cancel my broadband contract with you as I’m outside the 2 years... I have 4 contracts with you and right now I feel like pulling them all...