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3 (Three)

3 (Three) outages and service status in Merthyr Tydfil, Wales

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Merthyr Tydfil, including 0 direct reports.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merthyr Tydfil, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Merthyr Tydfil, Wales

The most recent 3 (Three) outage reports came from the following cities: Pontypridd, Caerphilly, Aberdare, and Blackwood.

CityProblem TypeReport Time
Pontypridd Phone 1 month ago
Caerphilly Internet 1 month ago
Pontypridd Phone 1 month ago
Aberdare Internet 2 months ago
Blackwood Phone 2 months ago
Pentre Phone 2 months ago

Community Discussion

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3 (Three) Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • BenThatFlies
    Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.

  • Kickassempress
    Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(

  • alunT
    Alun Thomas (@alunT) reported from Caerphilly, Wales

    @ThreeUK network down after I ios update overnight #threedown

  • Mrs_Thomas82
    Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.

  • Kickassempress
    Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb

  • richieh
    Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • RosskoKeniston
    Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    @ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

  • Tyronephill1
    Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • Kickassempress
    Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.

  • efwolf359
    alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up

  • RosskoKeniston
    Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.

  • bethjx_
    вeтнαn (@bethjx_) reported from Pontypridd, Wales

    @ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit

  • DjGiggsy
    Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • Kickassempress
    Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • R0ARS
    Roraigh Price (@R0ARS) reported

    @_CaffeNero_ could you confirm weather or not Caffe Nero is still part of the @ThreeUK coffee network's £1 deal ?

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it. Three knowingly supporting Fraud!

  • Tushker_Gall
    •Tushker Gall 🐾 (@Tushker_Gall) reported

    why don't old people understand that us young folks don't have access to everything on the internet. dad needs a new SIM card but @ThreeUK won't issue one because dad doesn't know his account details.. dad thinks I can just access his emails because "you do the internet"

  • stevejh1973
    Steve Harrison (@stevejh1973) reported

    @ThreeUK even after the merging with Vodafone my actual phone signal remains at one bar at home (E9). And, for some reason, my WiFi calling hardly works too. It is not my phone as I have always had this problem. Basically it is impossible for me to actually make calls at home!

  • TraceyJCarr
    Tracey Carr (@TraceyJCarr) reported

    @ThreeUK I’ve been a customer for more than a decade. I’ve tried to upgrade several times and you make it as hard as possible. Yesterday you cancelled an order after contract signature and order number. Today I cancelled my direct debit

  • michaelfromuk
    Mike Flint from the UK (@michaelfromuk) reported

    @ThreeUKSupport Not been able to receive any text/sms messages since Monday. As a result, can't login to bank and missed GP appointment. When will issue be fixed? Status shows "there's a problem' but no useful info.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK Why is the coverage online so poor in Birmingham B43...sort it out.

  • radagastcb
    Cliffy (@radagastcb) reported

    @ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.

  • durgut_arda1
    ARDA BATIKAN DURGUT (@durgut_arda1) reported

    I use @ThreeUK in London, but the internet is practically non-existent... The signal is zero, the speed is terrible. This experience is truly unacceptable in 2026. 🙃 Am I the only one experiencing this problem? @ThreeUKSupport

  • eleonorasfalcon
    Sue🦖🇮🇱💚🤍💜🏳️‍🌈Women, Life, Freedom (@eleonorasfalcon) reported

    .@ThreeUK is this a genuine company dealing with customer contracts 0161 696 5597?