3 (Three) Outage in Merthyr Tydfil, Wales

@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up

@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(

@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb

@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(

@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb

@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

@ThreeUK network down after I ios update overnight #threedown

@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.

@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.

@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.

@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.

@ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.

@ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit

@ThreeUK you've increased my sons £10 a month sim only deal to £29 by letter. What do you think I'm gonna do? A. Spend hours on phone calls to an Indian call center to be hung up on or argued with about cancellation. B. Cancel the direct debit. Pssst, its B 🖕

@ThreeUK Never buy a Three PAYG sim. Typical Hutchison attitude. Absolute thieves. Bought 3 PAYG sim cards because the label said "GBP15 25GB". One would assume this means you get 25GB...but it doesnt...you pay GBP15....for NOTHING. Customer service will not help

@ThreeUKSupport I have been unable to use my phone for the past 3 weeks without being connected to Wi-Fi due to problems in my area and wondering if there is a timeline for this being resolved?

@ThreeUK came into shop! Will a 4G hub work in ST4 5ND yes! Guess what? Just about works! I had to walk over house and eventually at back window got a good enough signal 😡 thankfully I only bought 1 month! Oh I have moved to Lebara that way I ain’t stuck into a 12 month contract

@ThreeUKSupport @ThreeUK Can you guys explain why my reverse upgrade is still not complete after I was told 48 hours. Wtf is going on? I just want to reverse so I can upgrade in store instead of waiting till 16th of June website delivery date????

@ThreeUK I am very disappointed with your service. I have sent the phone back to you but want me to get the refund from the third party @MPD_Online. When they say they need the phone back to them. This has been going on for 6 months now. Very unhappy!

@ThreeUK No home Internet, No phone Internet in local area Very poor phone signal in local area. Sort it out Three.

@lerato_molekane @ThreeUK I remember how dope the jersey we wore when we won UCL was because of the detailing on it. But because of that stupid Logo in front I couldn't buy it lol

@ThreeUKSupport I've been trying to reset my password for 3 days now, but all I get is a screen saying theres technical issues. When will that be fixed?

@Cj_Kirin2 @ThreeUK Honestly I want to buy the new era kit but **** man this 3 I won’t kop again