3 (Three) Outage Report in Merthyr Tydfil, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Merthyr Tydfil, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (56%)
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Internet (29%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Merthyr Tydfil, Wales
The most recent 3 (Three) outage reports came from the following cities: Blackwood, Caerphilly, Tonypandy, Aberdare, Maesteg, Abertillery, Treharris, Ebbw Vale, Hengoed and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Phone | |
| Caerphilly |
Phone | |
| Caerphilly |
Phone | |
| Tonypandy |
Phone | |
| Tonypandy |
Phone | |
| Aberdare |
Total Blackout |
Community Discussion
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3 (Three) Issues Reports Near Merthyr Tydfil, Wales
Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
@ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.
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Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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вeтнαn
(@bethjx_) reported
from
Pontypridd, Wales
@ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Hickson
(@rach_hi) reported
@ThreeUK three very long and frustrating calls to customer service, incorrect call notes taken, accused of not providing honest answers, promise of a refund, then you reversed the decision. What is going on?
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Cheryl
(@chezl_d) reported
@ThreeUKSupport Hi, I have forgotten my password for My3. I have tried twice to reset but when I have tried to change it I get an error message. I have tried to call Customer Service and all call centres are closed and the advice is to speak to someone via the app! Can you help?
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Mussty
(@ibrahim_mus) reported
@ThreeUKSupport Looking for an upgrade but with you service I’m thinking of cancelling
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Jean-Rémy Duboc
(@JeanRemyDuboc) reported
Hey @ThreeUK why do you do credit checks for client who have been with you an paying with no problem for 5+ years when setting up a new contract? Also why is the phone line for your advisors so bad I have to use chat+phone to talk to them? Not ideal.
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RocketSteve
(@RocketSteve) reported
@ThreeUK continuously poor network service from Three. Never had so many 'this page cannot be reached' errors. Slow at best. If you can't get 4G working what's the hope for 5G? #network #fail #three
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R D
(@rdhutchins) reported
@ThreeUKSupport Ever had a customer who’s contract is nearing conclusion, they ask for their number but you say ‘new phone, new deal and two pairs of wireless Bluetooth headphones’ but you don’t deliver the headphones! Won’t or Wun’T! Can’t or braggarts? Harsh tags to follow!
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Will Price
(@will_price_94) reported
@ThreeUKSupport That doesn't work for me, it says I have to wait for my first bill after going Option 4 > Option 3 and doesn't give me an option 4 at that point in the decision tree.
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ianc
(@yanto007) reported
@ThreeUK @ThreeUKSupport Absolutely shocking customer service from you guys, Ill advised about an upgrade on Thursday, and can't speak to anyone about it, quick enough to arrange the '' upgrade '' but as I've spotted an issue no-one wants to help 😡😡😡
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Graham Huband
(@C_GHuband) reported
This Redmi 9AT phone I got from @ThreeUK @ThreeUKSupport is really poor quality. Glitches all the time, the screen regularly just goes black when trying to open web pages forcing a reboot and the camera takes an age to open. Just rubbish.
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10 GOTO 10
(@mahemoff) reported
@DavidSeek @paulbohm Last year, @ThreeUK suddenly cancelled my SIM as I was away from the UK too long. I was locked down into a 5km radius on the other side of the world at the time.