3 (Three)

3 (Three) Outage Report in Merthyr Tydfil, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Merthyr Tydfil, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Merthyr Tydfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Merthyr Tydfil, Wales 08/16/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (33%)

    Internet (33%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Merthyr Tydfil, Wales

The most recent 3 (Three) outage reports came from the following cities: Maesteg, Caerphilly, Tonypandy, Pontypridd, Hengoed, Abertillery, Merthyr Tydfil, Blackwood and Mountain Ash.

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City Problem Type Report Time
United KingdomMaesteg Internet
United KingdomCaerphilly Internet
United KingdomTonypandy Phone
United KingdomPontypridd Phone
United KingdomTonypandy Phone
United KingdomHengoed Phone

Community Discussion

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3 (Three) Issues Reports Near Merthyr Tydfil, Wales

Latest outage, problems and issue reports in Merthyr Tydfil and nearby locations:

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(

  • alunT Alun Thomas (@alunT) reported from Caerphilly, Wales

    @ThreeUK network down after I ios update overnight #threedown

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb

  • richieh Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • efwolf359 alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up

  • RosskoKeniston Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(

  • RosskoKeniston Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    @ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

  • bethjx_ вeтнαn (@bethjx_) reported from Pontypridd, Wales

    @ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

  • Mrs_Thomas82 Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • iisbright Bright (@iisbright) reported

    @ThreeUK when will your website and mobile app stop having technical issues? It has been a week and I still get technical issues on the app and the website used it in different devices still it has issues what is going on

  • rchlwrd Rach Ward (@rchlwrd) reported

    Hey @ThreeUK… any chance we could have some signal back anytime soon? “Problems in your area” has lasted 3 days now…. 😒😒😒

  • SuhailPMalik Suhail (@SuhailPMalik) reported

    @ThreeUKSupport Thank you for providing a worse service online than via phone! Avoid avoid avoid @ThreeUK #NoData #DiabolicalService

  • cal_stoneman Callum Stoneman (@cal_stoneman) reported

    @ThreeUK I cancelled my account with you and opted out of all marketing comms. Yesterday I received 6 calls from you trying to sell me a better deal and had another call from you just now. Spamming customers will not make them return. Stop calling or expect a complaint from me

  • thewordoftitan ACAB TITAN (@thewordoftitan) reported

    @ThreeUKSupport I've had 2 companies confirm they were given my details by my network provider. Also, I have no desire to fix this within three, that would imply that I trust Three to mark their own homework.

  • s_onward Elizabeth Fisher 💚 (@s_onward) reported

    @ThreeUKSupport My sim arrived today. Query, at the time of placing my order for sim, I gave my number and PAC code to bring number across to you. When will I expect this to happen? Would it be Monday, with sim expected originally tomorrow? (Deleted previous tweet as I put down wrong day.)

  • SuhailPMalik Suhail (@SuhailPMalik) reported

    @ThreeUKSupport If I am not receiving a service I am paying for what options are available to me? With the extremely poor levels of customer service o receive from you guys I doubt that link will ever be working #ThreeMobile #NoData

  • RubbishLife1 Rubbish.Life (@RubbishLife1) reported

    @ThreeUK just has the worse signal in West Wales

  • s0l_uk Bill C (@s0l_uk) reported

    . @ThreeUK Ermm..... did anyone else get the "Testing Emergency Alert System" alarm Today?

  • ChristopherAmo2 Christopher Amos (@ChristopherAmo2) reported

    @ThreeUKSupport OX331HY OX43NH OX38BL Very poor signal in all of these. Which is why I do not use it very much. The good WiFi was at GL207AU