3 (Three) Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (57%)
-
Phone (20%)
-
Total Blackout (10%)
-
Wi-fi (9%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Hengoed, Pontypridd and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Hengoed |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Hengoed |
Internet | |
| Pontypridd |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
-
Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
-
Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
-
Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
-
Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
-
drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
-
Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
-
𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
-
Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
-
Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
-
Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
-
Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
-
Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
-
jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
-
Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
-
abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
-
Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Izabela Bien
(@izabelabien) reported
@ThreeUK hi Three, i’ve been disconnected from my phone with message that i’ve reached my limit of phone calls despite having unlimited phone calls. I cant log in to my account. Please help. I cant contact you on 333, since it states that there’s problem with the system
-
Rachel 👑
(@Rayyy_winkyface) reported
Think I am going to have to continually tweet that @ThreeUK is terrible monthly until they actually help me and stop lying to me about why I haven’t had my 4G work for nearly two months. And they wana charge me just under £800 to get away from them how fun xox
-
Iain Wallace
(@the_accidental) reported
@edent Could be worse @ThreeUKSupport deleted my account and didn’t tell me. Just an obscure error on login attempts. At least you know Virgin are doing it.
-
James TATTIE Shaw
(@tattiearfc) reported
@ThreeUKSupport Been trying for a few days to get the order confirmation of my upgrade, but as per usual the impeccable customer service is up to its usual standard, I need this so samsung can send me my earphones, Also who's sending a charging plug #three #unimpressed
-
Nick Smith
(@nicksmithy) reported
@ThreeUKSupport I've got a receipt here saying that my router was posted back to you, but a letter that says it hasn't arrived. Your phone support guy seems to think it was a tracked bag though which you know it isn't right? Can we fix this?
-
hootie1233
(@hootie1233) reported
@ThreeUKSupport A huwaei dongle gets 0.50 mbps on 4g...my phone on another network gets 14 mbps. Your service and dongle are an utter waste of time and money. These things are not fit for purpose and you are thieving money from customers selling them this trash.
-
¯\_(ツ)_/¯
(@kylegordon) reported
@ThreeUKSupport Several months now. Not usually an issue but we've been making more and more calls lately. We can get a good signal when at the south of the house with views for miles in either direction, but the incredibly slow call setup time persists.
-
Infamous
(@No1Enforcer) reported
@ThreeUKSupport what’s going on with topping up online accounts. Not working?
-
Elizabeth Murphy
(@liz_murphy_) reported
@claireyjenna @ThreeUKSupport So annoying. After complaining though a phone mysteriously turned up in about 5 days. Assume the help team must have had the wrong info, who knows, but still annoying that they continued to sell that deal as available for next day delivery, which was clearly false.
-
Dan Woolridge
(@DMWoolridge) reported
@ThreeUK I'm trying really hard to stay with three and #upgrage but your #3app is really poor and glitchy One day it recognises me, the next it won't. I've left help messages, but no-one responds