3 (Three) Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Tonypandy and Blackwood.
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| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
@ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!
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Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
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Ade
(@Bubwal) reported
from
Cardiff, Wales
Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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jrdn 🏴
(@jrdnphp) reported
from
Cardiff, Wales
@ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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hi i’m matthew
(@matthewthowells) reported
from
Cardiff, Wales
@ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Amadeus ( HustlaBall oct Berlin 19th to 24th )
(@massively_mode) reported
Had the worst customer service I've ever received from @ThreeUK I quote one of the people saying to me if I don't correct this I'm going to lose my job. I need to get this done. I'll help you. I help you my friend) sounding like a phone scammer from a dodgy website. I then having
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CINDERFUXINGRELLA
(@frogspawn401) reported
@ThreeUKSupport Its been this way for 12 months I've been through this rigmarole many times. Postcode checks reveal no works in the area and you say there's full coverage I can't even make a call inside my home. I have 7 contracts with 3. Never spending another penny after these are up
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Deafy
(@deafmilkybarkid) reported
Advice needed: Broadband is with @ThreeUK, however, they are unable to continue to provide service at my new address but insist that I continue paying despite having 0 internet. What can I do?
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T 🌸
(@1ts0bvi0us) reported
@ThreeUKsupport hi! I’m currently in Vietnam and want to call home (UK). I’m a PAYG customer and was wondering what the charging rates would be to do so? Thanks
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Bal Singh
(@BAL_D4KU_SINGH) reported
@ThreeUKSupport any particular reason I can't use my mobile data in NG2??? Same crap two days in a row now... Not very professional having to ask a customer if I can use their WiFi to use my phone...
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daubers
(@daubers14) reported
@ThreeUKSupport When I originally put it in the broadband dongle some broken text messages did appear on that. Nothing I could see as a phone number, just some stuff about a three app. I've reset it since to try and resolve this. Would it have been in those?
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ST3V13
(@V13St3) reported
@ThreeUKSupport your option to top up on the phone system is not working. Before confirming there is a message and option 2 ends your call!
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daubers
(@daubers14) reported
@ThreeUKSupport I checked and the reset wiped them out. I'll give the payg people a shout and see if they can help. Thanks for the assistance :)
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L A U R E N 🤍
(@LaurenJaneK89) reported
@ThreeUK hi, I signed up for a 1 month only 5G broadband. This was specifically for 1 month only contract. I have since continued to be charged £27 a month yet the internet stopped working on the 1st august as was expected. Please can you help me understand what is happening?
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L A U R E N 🤍
(@LaurenJaneK89) reported
@ThreeUKSupport I didn’t realise I needed to, as it was only 1 month on the original contract, it said it would terminate. The first payment was 27th July and I have been charged each month since but the internet hasn’t been working. My account is 9871838141. Thank you