3 (Three)

3 (Three) Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 03/09/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Tonypandy, Pontypridd and Blackwood.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomTonypandy Phone
United KingdomPontypridd Phone

Community Discussion

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3 (Three) Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Tondu, Wales

    @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MahaRafiAtal Dr Maha (@MahaRafiAtal) reported

    @ThreeUKSupport Just to note: I just now received another email from Three saying there is no problem in the area. I am receiving a lot of conflicting information here...

  • Halfwit_Hitman ░S░t░u░ (@Halfwit_Hitman) reported

    @ThreeUKSupport Hi. My Internet has been really poor the last few days. Since I upgraded my plan, weirdly.

  • holmesweetholme HolmeSweetHolme (@holmesweetholme) reported

    @ThreeUK very poor mobile internet speeds here. HD9 area.

  • machidash えりちゃん (@machidash) reported

    @ThreeUKSupport Hi when I was in Belgium today, I couldn’t get Internet connection even tho roaming was on and it seems it had the connection. Was there any outage or is it just my phone somehow couldn’t do it? Fyi I use iPhone 8 and it didn’t happen when I was in Amsterdam.

  • SamJonesJourno Sam Jones (@SamJonesJourno) reported

    I've been with @ThreeUK for over 10 years, but apparently the cheapest offer they can give me for the phone I want as a 'loyal customer' is way more than what I can get online, shame...

  • granty3333 Grant Nichols (@granty3333) reported from London Colney, England

    @ThreeUK how on earth do you have e no mobile signal at London’s Victoria station ??? Your service levels are actually just embarrassing these days ! I’ve been a customer for over 15 years I will NOT be renewing

  • FunTimeBobby14 Bob (@FunTimeBobby14) reported

    @ThreeUKSupport 2nd day in a row my phone has not been delivered despite getting mails to the contrary. No one has contacted me regarding my complaint

  • HeroesnZeroes Andy Wood (@HeroesnZeroes) reported

    Would never even consider returning to @ThreeUK - dreadful customer service.

  • Hairy_Godfather Agatha Hotmess 🧙🏻 (@Hairy_Godfather) reported

    Love being made to cry by a mean service agent on an already stressful day. Cheers @ThreeUK Given that my phone barely works, maybe time to look elsewhere.

  • Hairy_Godfather Agatha Hotmess 🧙🏻 (@Hairy_Godfather) reported

    @ThreeUKSupport a lot of us need our phones to get paid. I don’t think threatening to cut off my phone, putting my entire ability to claim my benefits into jeopardy, is appropriate response to me trying to make an arrangement you’ve had no problem with making before.