3 (Three) Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at 3 (Three)
3 (Three) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Pontypridd, Cardiff, Ebbw Vale, Porth, Aberdare, Tonypandy and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
Phone | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
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Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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Ade
(@Bubwal) reported
from
Cardiff, Wales
Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@andrewjsimmonds) reported
@ThreeUK your signal in Brighton is really terrible! I can only get more than a bar if I’m literally in the city centre. What gives?!
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addy
(@addy32603499) reported
@ThreeUK What a stupid ad campaign
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Abdur Raheem
(@araheemag75) reported
@ThreeUKSupport i’m having some problems with my new sim. Firstly, it takes about a minute for my phone to read the sim but it doesn’t on others. Secondly i am not getting any mobile data even though it says i have data on the three app. I have already reset the network settings.
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Tracy Pick ⚫️⚪️🇦🇺 🇬🇧 🇫🇷 💙
(@picklespick) reported
@ThreeUKSupport Yeah I’ve done that but still no signal on it, intermittent 3G on phone, is there an ETA on it being restored?
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benzy
(@mind_of_benzy) reported
@theconvernation @ThreeUKSupport I've had this experience as well. 200-300M in the first few months, steadily dropping to around 25 now. I could begrudgingly live with this if the latency wasn't so awful (200ms), which makes streaming any video impossible.
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Abdur Raheem
(@araheemag75) reported
@ThreeUKSupport Sorry for my late response, I’ve just tried this and the other sim is working perfectly. Though this time I am now getting a 4G signal on my new sim whereas I was getting only 3G in the same location pre-removal.
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Vintage Trump.
(@spot_trader) reported
@ThreeUKSupport data service is awful in SW15 1TW this morning!
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Con
(@theconvernation) reported
@ThreeUKSupport I am never done resetting the router, which is bad enough. In the trial period I was getting 200mb+, now it’s 1… 1!
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Paddy Miller
(@padwar11) reported
@ThreeUKSupport Provide better customer service rather than just say via the phone to visit a branch, and that you are unable to know what stock different sites have. It’s not my responsibility as a customer to drive around to different stores to upgrade my phone/contract.
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Evelyn Aurelius-Haddock
(@wine_alicious) reported
@ThreeUKSupport Still not fair what you're asking. Forcing me into cancelling early or keep on paying for 0 service. Contract or no contact what you're doing is wrong.