3 (Three)

3 (Three) Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 12/09/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (16%)

    Phone (16%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Pentre, Aberdare, Caerphilly and Risca.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCardiff Wi-fi
United KingdomPentre Internet
United KingdomAberdare Wi-fi
United KingdomCaerphilly Internet
United KingdomCardiff Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

  • SueRegan73 Suzanne Regan (@SueRegan73) reported from Cardiff, Wales

    @ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • PJGil PJG (@PJGil) reported from Pencoed, Wales

    @ThreeUK something isn't right with the mast in cf35 6tg. I normally have 4 bars and 4g but only 1 bar and no data. Its not just me either. Phone gets 5 bars and 5g 4 mile down the road so phone is ok

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    Delayed tweets thanks to pants service from @ThreeUK

  • Champers_88 Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • ffion_sb 𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • efwolf359 alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • evgenyvv Count Evgeny V (@evgenyvv) reported

    @ThreeUKSupport My phone was stolen on 8th April, I requested proof of usage and blacklisting and received it only today after a week spending on live chats and the phone with your support team. When I received a letter today there was a mistake in date of when my phone last used.

  • gorilaz1985 Lee Mark Dearing (@gorilaz1985) reported

    @ThreeUKSupport is anyone online still to help?

  • aly_cat45 Aly_Cat (@aly_cat45) reported

    @ThreeUKSupport 13/14 months. I have literally been told I could only be offered extension on payment date and £20 off. Doesn't really help in the long run....I will not be renewing with 3. The amount I pay is extortionate.

  • Tedds04 Tedds04 (@Tedds04) reported

    @ThreeUKSupport Ok. Can this team deal with issues such as three irresponsibly lending and making people feel scared because of unpaid debts? 🤬

  • samsing51778232 sam singh (@samsing51778232) reported

    @ThreeUK hi I bought 5 gold numbers from 3 can you please give me email address of your number allocation team all I m hearing from three uk support that we don't provide this services but I already 5 sims can you give me email address for number allocation team please thanks

  • sharkoil1 Christopher Jones (@sharkoil1) reported

    @ThreeUK tried to upgrade/renew my contract but was told I will be loosing go roam,shocking and wrong let me look for a different network

  • eng_care Appliance Care Eng (@eng_care) reported

    @ThreeUKSupport Every time I try and sort out a problem no person will speak to my and your customer service is shocking

  • esme78malpass Esme Malpass (@esme78malpass) reported

    @ThreeUKSupport No problem all cancelled now so will go elsewhere

  • evgenyvv Count Evgeny V (@evgenyvv) reported

    @ThreeUKSupport Thank you Holly, but I've already raised several complaints. I don't think there's any use of them and I don't think they will help me to get my phone any faster now. I'm extremely disappointed with 3 and want to leave, but my contract is until September 2023. I even can't leave

  • JacobSenior4 🇪🇺BeverlyMacka🏳️‍🌈 (@JacobSenior4) reported

    @ThreeUKSupport I’ve got the screen shots i was told twice that credit was added to@my account t only to be told it hasn’t. He waisted over twenty minutes of my time ignored me and then tried to pass through to someone else. It’s just shocking why is it it’s never straight forward?