3 (Three) Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Pentre, Cardiff, Tonypandy, Pontypridd and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Pentre |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Tonypandy |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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DamianSlaski
(@DSlaskiWalsall) reported
@ThreeUK Why are you hiding the additional roaming limit - which I can't change in the app myself, and customer service won't lower it! For some reason, it's set to £150 and you won't let me lower it! I demand an explanation. It's my account and I'll decide how I spend my money.
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All The Fun Of the Theme Park
(@ATFOTP) reported
Is anyone else on the @ThreeUK Network facing issues with data? 🛜 I’m showing full bars of 5G, but unfortunately, no web pages or apps are loading. ❌ I’ve tried using the same SIM card in two different devices, but the issue persists! Help @ThreeUKSupport
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✞ 𝘾𝘼𝙇𝙇𝙀𝘿 𝙏𝙊 𝙎𝙀𝙍𝙑𝙀 ✞
(@ed_called) reported
@ThreeUK So straight away your wonderful merger with Vodafone where “the future is going to be so much better” means I can no longer get support here like before, going to your website is a minefield trying to find away of contacting you for signal / reception support, thanks guys 🙄
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Jacqueline Canham
(@Loulaa1977) reported
@iD_Mobile_UK @ThreeUK I've had no calls or texts come through all day today - all have suddenly come through at 6pm - have been left for me from my work, banks, doctors......... this is happening EVERY week. Calls never connect, it is shocking!
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Jing
(@OneTrueJing) reported
@ThreeUK I don't know why you attempt to preach you're the best in the UK when your service actually sucks. Customer support is too busy scamming all you do to steal money and don't provide the service you promised. Best in UK? More like worse ever made.
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DamianSlaski
(@DSlaskiWalsall) reported
@ThreeUK Why are you hiding the additional roaming limit - which I can't change in the app myself, and customer service won't lower it! For some reason, it's set to £150 and you won't let me lower it! I demand an explanation. It's my account and I'll decide how I spend my money.
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Catherine ❤️
(@c_a_t_1592) reported
@ThreeUK have falsely reported a “missed payment” to my credit file - I’ve never missed a payment in the 10+ years I’ve been with them. Warning to anyone with them to check for May for their fraudulent credit reports! Cheers @ThreeUK what a joke!!!
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John M Hunt
(@Johnmhunt) reported
Why is the bottom of Lothian road in Edinburgh a @ThreeUK and @O2 not-spot? I can get a full signal on Three and a good backup on my @Honest_Mobile on O2 but neither will show bus times on the bus app but this works a few hundred metres away.
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Blue Bhoy
(@BlueBhoy95) reported
@ThreeUKSupport when does the three and vodafone signal merge for better signal and will this include piggy back networks like ID MOBILE
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Penelope Waller 🎗️
(@PenelopeWalle20) reported
@ThreeUK my daughter bought a dongle from you 2 years ago, she returned it within 14 days and has been through numerous complaint avenues with you. You agreed it was sorted and now you have sent her a bill for £500! What is going on!!! This harassment has to stop!