3 (Three) Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Mountain Ash, Wales

The most recent 3 (Three) outage reports came from the following cities: Aberdare, Blackwood, Pentre, Tonypandy, and Pontypridd.

City	Problem Type	Report Time
Aberdare	Internet	12 days ago
Blackwood	Phone	15 days ago
Pentre	Phone	23 days ago
Tonypandy	Phone	1 month ago
Pontypridd	Phone	1 month ago
Tonypandy	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

• 
  Tyrone (@Tyronephill1) reported 1 minute ago from New Tredegar, Wales

  @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

• 
  Ross Maisey (@TweetterRoss) reported 6 minutes ago from Church Village, Wales

  @ThreeUKSupport Incredible customer service NOT!!!

• 
  Ben Williams (@BenThatFlies) reported 9 minutes ago from Penmaen, Wales

  @ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

• 
  Anastassia Cassar (@Kickassempress) reported 10 minutes ago from Treorchy, Wales

  @ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(

• 
  Alun Thomas (@alunT) reported 11 minutes ago from Caerphilly, Wales

  @ThreeUK network down after I ios update overnight #threedown

• 
  Giggsy (@DjGiggsy) reported 17 minutes ago from Pontypridd, Wales

  @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

• 
  Ross Maisey (@TweetterRoss) reported 17 minutes ago from Church Village, Wales

  Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

• 
  Anastassia Cassar (@Kickassempress) reported 17 minutes ago from Treorchy, Wales

  @ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(

• 
  jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported 19 minutes ago from Tondu, Wales

  @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 21 minutes ago from Caerphilly, Wales

  @ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.

• 
  Richie H  (@richieh) reported 29 minutes ago from Caerphilly, Wales

  @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

• 
  Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported 31 minutes ago from Maesycwmmer, Wales

  @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

• 
  alan edwards (@efwolf359) reported 35 minutes ago from Merthyr Tydfil, Wales

  Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 46 minutes ago from Caerphilly, Wales

  @JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.

• 
  Ross Maisey (@TweetterRoss) reported 47 minutes ago from Church Village, Wales

  @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

• 
  Anastassia Cassar (@Kickassempress) reported 48 minutes ago from Treorchy, Wales

  @ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 48 minutes ago from Caerphilly, Wales

  @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

• 
  Anastassia Cassar (@Kickassempress) reported 54 minutes ago from Treorchy, Wales

  @ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb

• 
  Ross Maisey (@TweetterRoss) reported 59 minutes ago from Church Village, Wales

  @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

• 
  James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 60 minutes ago from Coity, Wales

  @NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sunrise Lovatt (@Sunrise_Lovatt) reported 3 minutes ago

  @ThreeUKSupport Good prices! You beat O2 by a lot, just did a check and on 3 I can only get 3G. 😕 I would have gone with your plans though, maybe in the future. Thanks for your help 🙏

• 
  Concorde Studios (@ConcordeStudios) reported 3 minutes ago

  @ThreeUKSupport You're my best attempt at reaching a real human. I've been a customer of yours for many years, but now you've unilaterally changed your Go Roam fair use policy & want to cut off my roaming, and I am stuck in a contract I cannot use. Please can you help?

• 
  English Gulabo (@EnglishGulabo) reported 8 minutes ago

  @ThreeUKSupport Did leave it a while. Cleared the cache and tried on two different browsers. Same problem. Also can't login on app. I tried calling 3 but they won't deal with me cos I don't remember my password which needs to be changed in the app, which I can't get into. So now I'm stuck.

• 
  huntraxen (@hunt_raxen) reported 11 minutes ago

  Infuriating customer service from @threeuksupport - tried to cancel a service was passed to 3 different reps each of who tried to sell me something. Finally after 30 mins was able to cancel. It shouldn’t be this hard.

• 
  Lu (@LuSchmoo) reported 18 minutes ago

  @PlumSherbet @ThreeUKSupport I’ve checked their website and it’s saying that there aren’t any local problems in the area. Have you tried resetting your network settings? What phone are you using at the moment? Have you tried your Sim in another phone to see if that does the trick?

• 
  Hannah (@Hannah45092498) reported 24 minutes ago

  @ThreeUKSupport why do you not have enough signal wherever I go? I'm in central London and can't get a map up, can't get a signal in a hotel room next to the window on the 11th floor, and am writing this connected to a pay as you go o2 broadband SIM.

• 
  less is more (@lessismore94) reported 27 minutes ago

  @ThreeUKSupport It is fake, bought 2 months in a row and had never worked and refuse to refund my money / I will spread around the news it’s fake

• 
  Concorde Studios (@ConcordeStudios) reported 28 minutes ago

  @ThreeUKSupport But I was previously within your limits. Now because you changed them I cannot be. How is that not you breaching the contract? What does "your roaming service will be suspended" mean? in reality? No service at all? No data? No calls? No texts?

• 
  Dee-vna (@DivnaJ) reported 29 minutes ago

  @ThreeUKSupport Yes, I've tried the sim card in two other phones and still the same problem, so the issue lies with Three. I would like a solution as I'm fed up of paying £35 a month for a service that does not work.

• 
  Custardtartsarebae (@eattofu_benice) reported 29 minutes ago

  @ThreeUK Another network outage in the BA1 3NG postcode? Starting to think if moving to 3 was a wise choice…