3 (Three) Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Pentre, Aberdare, Caerphilly, Cardiff and Risca.
| City | Problem Type | Report Time |
|---|---|---|
 Pentre |
Internet | |
| Aberdare |
Wi-fi | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Risca |
Internet | |
| Cardiff |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Ben Williams
(@BenThatFlies) reported
from
Penmaen, Wales
@ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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alan edwards
(@efwolf359) reported
from
Merthyr Tydfil, Wales
Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
Delayed tweets thanks to pants service from @ThreeUK
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Don Juan
(@Mr_Bluue007) reported
@CatherineL2288 @ThreeUK @ThreeUKSupport They to me Whitford so text when the local Mask if fixed 4 months down the line still waiting for that elusive text from #ThreeUK last week of my useless contract expires.
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Josh Potts
(@joshuajpotts) reported
@ThreeUK my 4g is down. I've tried restarting my phone but no luck.
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Jason 🇦🇺
(@utd_Jasonn) reported
@HajirFT @ChelseaFC @ThreeUK Look so bad
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CoolingChimera1 #Stayalert
(@Ben_Govan) reported
@ThreeUKSupport hi am having issues when am texting my friends because been sending but it’s been saying failed to send when it has and then my friend has been receiving the same text about 13 times in a row
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david charlie oakes
(@DavOakMus) reported
@ThreeUK @ThreeUKSupport Hello i'm interested in the 4G Hub for £15 a month. If I ordered it and couldn't get good signal in my flat - can I change my mind ? :)
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MSM is the virus
(@ugihughes3) reported
@ThreeUK @ThreeUKSupport Your app is broken again
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John cash
(@Johncas57750142) reported
@ThreeUK what's going on with your network my phone has not been working for over 24 hours I go on live chat to get told it's being sorted. None of my apps are opening I tap on them and they just don't open flicker and turn off.
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John cash
(@Johncas57750142) reported
@psothynathan @ThreeUK @ThreeUKSupport How is is fixed I wake up this morning to check my online banking the app still isn't working along with every other app on my phone this is stupid I get ripped off by you for my contract anyway so why isn't is sorted? Don't tell me to ring a call centre
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Marc Jepson/DJ Jepo
(@marcjepson) reported
@ThreeUKSupport A £40 credit was applied to my account but the charges were over £150, this is @ThreeUK’s “resolution”, I’m not happy about this , hence me leaving. My friends and family I have referred to Three over the years will be also leaving when then plans expire unless resolved
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Marc Jepson/DJ Jepo
(@marcjepson) reported
@ThreeUKSupport Hardly fair when the charges were £150+ and I had a text to say it should have a been free! In answer to your question I didn’t want the complaint closing, @ThreeUK closed it. I guess this is one for the financial ombudsman if there’s “nothing you can do”, it really is laughable