3 (Three)

3 (Three) Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 02/12/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Blackwood and Aberdare.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomCardiff Phone

Community Discussion

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3 (Three) Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    @ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.

  • PJGil PJG (@PJGil) reported from Pencoed, Wales

    @ThreeUK something isn't right with the mast in cf35 6tg. I normally have 4 bars and 4g but only 1 bar and no data. Its not just me either. Phone gets 5 bars and 5g 4 mile down the road so phone is ok

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • djleekee Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • Champers_88 Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • efwolf359 alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • ffion_sb 𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • LisardoVivas Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales

    @ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    Delayed tweets thanks to pants service from @ThreeUK

  • SueRegan73 Suzanne Regan (@SueRegan73) reported from Cardiff, Wales

    @ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Unicorn_XCIV Unicorn (@Unicorn_XCIV) reported

    @ThreeUKSupport I have tried switching using PAC from 3 to SMARTY they are not able to see it. Now my 3 number is receiving texts and calls to my SMARTY SIM but I am unable to text or call myself. But their systems do not show my 3 number so it is causing issues.

  • mreeder220 Mark Reeder (@mreeder220) reported

    @ThreeUK what great service, waited all day for my number to transfer over, now i'm told don't worry we will sort it.... within 48 hours, what great service....NOT

  • jakewilliamson4 Jake Williamson (@jakewilliamson4) reported

    @ThreeUK is by far the worst service 🫠 Can’t wait to change

  • Jakejoneschef Jake Jones (@Jakejoneschef) reported

    @ThreeUK the service currently and for the last couple of months has been appalling, why am I paying you a monthly contract when you’re not keeping up with your end of the deal? Completely unacceptable

  • saifbakshi12 Saif Imam Bakshi (@saifbakshi12) reported

    @ThreeUKSupport there is no network service in mu phone from last 3 days, i tried to contact but i am not getting proper response

  • londonvino Natasha Hughes MW (@londonvino) reported

    Totally rubbish service from @ThreeUKSupport I have roaming on my plan, my phone is enabled. Can I get a 4G (or even a 3G) connection in Spain? Can I hell. Their office hours are when I’m out on visits, so can’t contact them as I have no Wi-Fi access during those times #epicfail

  • gunnytron mark williams (@gunnytron) reported

    @ThreeUKSupport Signal is still very poor. I am lucky if I get 1-2 bars of signal and it's on H+.

  • shmalloway Andrew Ian Halloway (@shmalloway) reported

    @ThreeUK when we first got our 5G broadband (couple of months ago) the speeds were great, but now we are struggling to hit 20mbps (router never moved). What happened? We are in SE23 in LDN. Did you change something about the network? If so then we will cancel as this is poor.

  • contiawn Cal (@contiawn) reported

    @ThreeUKSupport Is your online live chat feature temporarily down or will I be able to access it later on? I need to change an upcoming delivery date

  • OliversSherbs Oliver's Coffee House 💙 (@OliversSherbs) reported

    Still have no phone signal due to a @ThreeUK fault so if you need to contact me use WhatsApp calls!