3 (Three)

3 (Three) Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Mountain Ash, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Mountain Ash, Rhondda Cynon Taf, Wales 12/13/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales

The most recent 3 (Three) outage reports came from the following cities: Tonypandy, Cardiff, Pentre, Aberdare, Caerphilly and Risca.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonypandy Wi-fi
United KingdomCardiff Phone
United KingdomCardiff Phone
United KingdomCardiff Wi-fi
United KingdomPentre Internet
United KingdomAberdare Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Mountain Ash, Wales

Latest outage, problems and issue reports in Mountain Ash and nearby locations:

  • Champers_88 Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • SueRegan73 Suzanne Regan (@SueRegan73) reported from Cardiff, Wales

    @ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • efwolf359 alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    Try to reply to a @ThreeUK text survey about poor service and get a “not delivered” every time. You couldn’t make it up

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    Delayed tweets thanks to pants service from @ThreeUK

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • ffion_sb 𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul76697590 Paul (@Paul76697590) reported

    @ThreeUKSupport So if I have a network issue, I go to them? Which I did. Their answer was I have to wait for you to fix it. But it's not being fixed

  • NavaronePage69 LunarSlayer | Lily 🇺🇦 (@NavaronePage69) reported

    Went from 186 to 94 in my bank almost over night. Got ******** nuts at @ThreeUK to steal my money coming, along with sewage (which is just three again tbh) and real wifi

  • ykcireelretsof 😌 (@ykcireelretsof) reported

    @ThreeUKSupport No luck I’ve put my sim in another device same issue

  • NavaronePage69 LunarSlayer | Lily 🇺🇦 (@NavaronePage69) reported

    @ThreeUKSupport From the start but being homeless I really didn't care, it was enough to do important ****. I finally managed to move out into my own place and got, as you'd expect, WiFi that worked. Then I tried to cancel my contract with the three parasites, which was obviously where

  • ykcireelretsof 😌 (@ykcireelretsof) reported

    @ThreeUKSupport I’ve had a new SIM card same issue

  • noblindeyes2 No Blind Eyes (@noblindeyes2) reported

    @ThreeUKSupport thanks three, really appreciate free calls to check up on family in ukraine. Can you refund from the bill more often than monthly credit limit increases are being refused by customer service. We are arranging escape not chatting.

  • TyneRoberts Tyne Roberts (@TyneRoberts) reported

    @ThreeUKSupport No, it was a waste of my time but I still shouldn’t of been rude

  • ykcireelretsof 😌 (@ykcireelretsof) reported

    @ThreeUKSupport I haven’t tried a different sim I’ve had a replacement and same issue persists but not tried another persons sim

  • Hiro1984UK Michael (@Hiro1984UK) reported

    @ThreeUKSupport Hi Chris, I was just told that the persons account details would be updated so I don't receive any letters/bills. To be honest it wasn't the best. Is there a dedicated fraud department I can phone? I have been having lots of issues with regards this person using my address.

  • zombie_apoc1 GJM (@zombie_apoc1) reported

    @ThreeUKSupport Hi Three, Firstly you are an awesome network and to-date I never had any network issues. I recently upgraded because of this but noticed I was being charged more than what was on ur website despite being a loyal customer. So I asked to return the device.