3 (Three) Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (51%)
-
Phone (20%)
-
Total Blackout (19%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Blackwood, Aberdare, Tonypandy and Pentre.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Phone | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
-
Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
-
Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
-
Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
-
Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
-
abbie
(@abbie_hunt) reported
from
Cardiff, Wales
@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
-
Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb
-
Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
-
jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
-
Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
-
Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
-
Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
-
drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
-
Tyrone
(@Tyronephill1) reported
from
New Tredegar, Wales
@ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins
-
Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
-
Shane
(@gingio) reported
from
Cardiff, Wales
@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
-
James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
-
Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
aston1802
(@aston1802) reported
@ThreeUKSupport Ive just done a complaint online hoping it gets picked up sooner than the 7 days quoted!
-
qwamie 🇬🇭⚫
(@qwamiean) reported
@ThreeUK @ThreeUKSupport I want to port my family plan to another network, your customer service personnel lied to me I will be able to get a phone on contact for my wife and sign me up for an unlimited plan I don't exactly need. Fast forward 4 months and I still don't qualify
-
andy
(@Andyforrest90) reported
@ImOliverWright @ThreeUK I live in kingston and my signal at work at the moment is a shambles also with 3
-
James
(@thisisjmx) reported
2/2. Near that site you've planted cabinets for a new 5G mast back in Dec 2021 & abandoned them. What's going on? 1bar of 5G signal from another site is incredibly slow also. @ThreeUKSupport
-
David Adams
(@davidadams84) reported
@ThreeUK your connectivity on 4G at G67 has been appalling the last few days. What’s the problem?
-
Chelsea is the name
(@thelondonreal) reported
@PhilipGlanville How is it that @ThreeUK (Hutchinson) was refused the chance to improve the appalling network conditions in Fairholt area, on the grounds that a pole would negatively impact the area. Yet @hackneycouncil installed 4 10-15m CCTV poles on the same street?
-
questionnaire
(@thecosmos7777) reported
@ThreeUKSupport Tried everything but it was the in-app browser that wasn’t working well with your site. Sorted it but the apps also super buggy, seeing as someone coming from another network.
-
Grody🔞
(@pickled_tinker) reported
@NathanBSuk @VodafoneUK @CityFibre Hah. They can't even get their core network (radios and backhaul) right. ThreeUK are close. Use 3internet APN and you'll get a routable IPv4 and an IPv6 (used for VoLTE).
-
James
(@thisisjmx) reported
1/2. @threeuksupport You've upgraded the mast opposite CF24 2UD with new LTE cells. But it's obvious that the capacity issues hasn't been addressed. Speeds are slow & opening documents takes far too long.
-
Christian McCann
(@cristy91lfc) reported
@ThreeUK seeing as I haven’t had the use of my mobile data for since Sunday morning due to ‘fixing an issue in my area’ will this be reflected in my bill that I haven’t been able to use the service that you are supposed to provide in the terms of my contract