3 (Three)

3 (Three) Outage Report in Pontypool, Torfaen County Borough, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontypool, Torfaen County Borough, Wales 03/04/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport and Blackwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomNewport Phone

Community Discussion

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3 (Three) Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap

  • KrisheleG Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Cardiff, Wales

    @ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.

  • MartynPreece79 Martyn Preece (@MartynPreece79) reported from Cardiff, Wales

    @ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • TicketTattle Andrew Thomas (@TicketTattle) reported from Cardiff, Wales

    @omnitix @ThreeUK first 3G only network innit

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!

  • bethjx_ вeтнαn (@bethjx_) reported from Pontypridd, Wales

    @ThreeUKSupport 😂😂 am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit

  • WildthingJ74 Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales

    @samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3

  • ClareO74 Clare Owen (@ClareO74) reported from Cardiff, Wales

    @ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡

  • KrisheleG Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    @dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡

  • matthewthowells hi i’m matthew (@matthewthowells) reported from Cardiff, Wales

    @ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mali_Kinson Mali Kinson (@Mali_Kinson) reported

    @ThreeUKSupport in the US, roaming enabled but data isn’t working. Yes I’ve tried manually selecting different carriers. Help!

  • Mali_Kinson Mali Kinson (@Mali_Kinson) reported

    @ThreeUK in the US, roaming enabled, but data isn’t working!!! Even when I manually select. Help!

  • thedoctor2007  Shaun Leigh  (@thedoctor2007) reported

    @ThreeUKSupport Hey excited to join your network tomorrow with the new iPhone, however ordered through Fonehouse, do you still deal with the stock and shipment with them as haven’t had any despatch email today?

  • ianstuartbull Ian Stuart Bull 🇬🇧 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇪 (@ianstuartbull) reported

    @ThreeUKSupport Have been experiencing a very poor phone signal in Cwmbran over the past few days. Is there a reason for this?

  • Jo_Higson Jo Higson MA (@Jo_Higson) reported from Plymouth, England

    @ThreeUK however retain my absolute loyalty. Properly investigated the complaint. Rang me and spoke to me about it. Said what they would do and were honest about the impact - and set up a system to help me in the future. That’s what good customer care looks like.

  • N13lCl Neil C (@N13lCl) reported

    When is delivery of your phone not an actual delivery of a new iPhone 14 PM 512gb? The answer is when @Three_Is_Broken @ThreeUK promise to deliver it. WTF! Ordered Tuesday, now there’s a month delay.

  • erm1104 Emma Rrrrr (@erm1104) reported

    @ThreeUKSupport Hiya! Any idea when we can expect a signal back in the SO32 area? No signal, at all, for the last 4 days. 🙁

  • jonathanyates33 Lord Jonathan Yates (@jonathanyates33) reported

    @ThreeUKSupport It’s almost no signal on 4g and this is on a iPhone 13 Pro, iPhone 12 and a Samsung

  • TechyBlabble Stuart McLean (@TechyBlabble) reported

    So much for @ThreeUK never had such an awful time trying to do the simplest thing - activating a SIM on their network. Many days of trying, replacement SIMs and now another 48 hour wait, to find out if they need to send another bloody SIM. Looking at @VodafoneUK and @O2 now 😤

  • whittakk K Whittaker (@whittakk) reported

    @ThreeUK how is it acceptable to have a broken handset for 17months, be told to fix then refused the refund. 4 weeks and now I can’t eat. HELP PLS