3 (Three)

3 (Three) Outage in Pontypool, Torfaen County Borough, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

3 (Three) problems in the last 24 hours in Pontypool, Wales

The following chart shows the number of reports that we have received about 3 (Three) over the past 24 hours from users in Pontypool and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

3 (Three) Outage Chart in Pontypool, Torfaen County Borough, Wales 01/27/2022 13:35

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Most Reported Problems:

  • Internet 55.38% Internet
  • Phone 21.10% Phone
  • Wi-fi 9.38% Wi-fi
  • Total Blackout 9.10% Total Blackout
  • E-mail 4.42% E-mail
  • TV .62% TV

3 (Three) Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent outage reports and issues originated from Cardiff, Treharris, Newport, Abergavenny, Pontypool and Blackwood.

United KingdomCardiff Internet
United KingdomTreharris Phone
United KingdomNewport Phone
United KingdomNewport Internet
United KingdomAbergavenny Phone
United KingdomPontypool Internet

3 (Three) in Pontypool, Wales Comments

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3 (Three) Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:
  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @ThreeUKSupport @ThreeUK is there any reason why I can’t call anybody on my phone?! Are the issues yet again in the NP12 area!?

  • paullittle1977 Paul Little (@paullittle1977) reported from Newport, Wales

    @ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

  • SueRegan73 Suzanne Regan (@SueRegan73) reported from Cardiff, Wales

    @ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

  • GavParf Gavros2000 (@GavParf) reported from Pontypool, Wales

    @ThreeUKSupport Hi. Could you tell me if the Samsung Galaxy 4g Watch will work on the three network?

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUK what a load of rubbish customer service is!!

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • mattrymon Matt Rymon (@mattrymon) reported from Marshfield, Wales

    SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

  • Champers_88 Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • ffion_sb 𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • JAMIEGRANNELL Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales

    @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • KimberleyIvory Kimberley Ivory (@KimberleyIvory) reported

    @ThreeUKSupport when will Three support the Apple Watch? I’ve bought a cellular watch and can’t connect it. Really disappointed long time customer of Three…..

  • Jackafrosty Jackafrosty (@Jackafrosty) reported

    @Dami1190 @ThreeUK @TheO2 Did before the madness, US too. Only went with three for their roaming, their signal sucks where I live.

  • THESCRIPTLUVER Jessica Brookes :) (@THESCRIPTLUVER) reported

    @ThreeUK is there a problem with signal and WiFi in the Halesowen area again as I didn't have either for over 4 hours yesterday and gone off again today 😡😡

  • EmmaBreese Emma Breese (@EmmaBreese) reported

    @ThreeUKSupport I’ve just done it again now. Still not working.

  • EmmaBreese Emma Breese (@EmmaBreese) reported

    @ThreeUKSupport I have done, and it still doesn’t work. Have tried laptops/phone and Sky but not working on any of them.

  • PaineHelen Gelphling (@PaineHelen) reported

    @ThreeUKSupport That’s not very satisfactory mark. That’s another four days potentially with very iffy/no internet connection. What are you going to offer for loss of service?

  • Kinnusai1 Kinnusai (@Kinnusai1) reported

    @ThreeUK @SamsungUK Only thing I'm interested in is the phone I bought a week ago working. SIM card still not activated. 4 self-imposed deadlines have now been missed. Just got told to wait 48 hours again. If it's not working by then I will cancel it. Utter BULLSHIT service.

  • PaineHelen Gelphling (@PaineHelen) reported

    @ThreeUKSupport Your status page just says there’s work being carried out. Any idea when it’s likely to be resolved? It’s been three days now already. And any recompense for lost service?

  • The_LizMarshall Liz Marshall 🌈♐🦄🙋🏻‍♀️ (@The_LizMarshall) reported

    @ThreeUKSupport Had the same message with trying different card. Called & spoke to another gentleman who was again beyond polite and helpful but couldn't do anything his end so we decided I tried vouchers which I've just bought and I've manged to top up. Thank you for all your help. ☺🙏✨

  • SpyGuy2460 Steve Jones (@SpyGuy2460) reported

    @emmadotcom @ThreeUK When I tested the speed at yours I got between 4 and 8mbps down and a big fat zero upload. Not great. May not be sufficient for streaming video