3 (Three) outages and service status in Pontypool, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Pontypool, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Pontypool, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontypool, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontypool, Wales
The most recent 3 (Three) outage reports came from the following cities: Blackwood, Newport, Caerphilly, and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood
|
Internet | 11 days ago |
|
Newport
|
Phone | 22 days ago |
|
Caerphilly
|
Total Blackout | 1 month ago |
|
Hengoed
|
Phone | 2 months ago |
|
Newport
|
Internet | 2 months ago |
|
Newport
|
Phone | 3 months ago |
Community Discussion
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3 (Three) Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
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🇬🇧Jamie🏴 (@jamcole88) reported from Panteg, WalesCurrently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, WalesImagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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🏴🇬🇧Mathew Hall🇬🇧🏴 (@mathew_wales_) reported from Pontypool, Wales@ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice
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𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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lynda pring (@pringoli) reported from St. Julians, Wales@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUKSupport Incredible customer service NOT!!!
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Alun Thomas (@alunT) reported from Caerphilly, Wales@ThreeUK network down after I ios update overnight #threedown
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Richie H (@richieh) reported from Caerphilly, Wales@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, WalesOn hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Matt Rymon (@mattrymon) reported from Marshfield, WalesSO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK Sort the dreadful service out in B43 Birmingham.Reception is slow or unavailable.
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Mason Lyons (@MasonIyons) reportedso @ThreeUK will let you signup on their site but for "security" you need to cancel via support. It's a deliberate tactic to make it as hard as possible for you to leave their **** service.
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William Stavely (@william_stavely) reported@ThreeUKSupport You are obstructing my partner leaving your network. Doing so is illegal under OFCOM legislation. Contact me immediately for her details.
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Stuart (@Stuart61838784) reported@ThreeUKSupport Contract finishes this year and we won’t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not,
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Burak Eregar (@burakeregar) reported@robj3d3 @ThreeUK been using o2 and spent more than a year out of the UK and never had an issue though, i am paying monthly not pre-paid
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JurateW #FBPE 🇪🇺🇪🇺🔶️💙 (@JurateJW) reported.Is @ThreeUK @ThreeUKSupport the WORST network in the UK? There's no reception in half of London. A complete joke. #MOBILE #complaint
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B (@scriptwren) reported@UniversalExile @ThreeUK @ThreeUKSupport I have found them awful - left as soon as I could
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xXx (@ImmaStar26) reported@ThreeUK I've been without service for 4 days. Every day since my service stopped, I've contacted support, and each time I've been told to "wait 7 days." If I'm being told that every single day, when exactly are those 7 days supposed to be up?
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كامِل (@heyitskamil_) reported@FoxRunTime @skylermzx @ThreeUK Does it not depend on where you are? That’s usually how it is with mobile broadband/mobile service providers
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Steve Lacey 🔥 (@stevelacey) reported@robj3d3 @ThreeUK Also you consider getting a Google Voice US number for actual serious things that support it, aka everything non-UK