3 (Three)

3 (Three) Outage Report in Pontypool, Torfaen County Borough, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontypool, Torfaen County Borough, Wales 05/30/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Caerphilly, Bargoed, Hengoed and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCaerphilly Total Blackout
United KingdomCaerphilly Total Blackout
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Phone

Community Discussion

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3 (Three) Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’vr ever encountered

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • pringoli lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

  • alunT Alun Thomas (@alunT) reported from Caerphilly, Wales

    @ThreeUK network down after I ios update overnight #threedown

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

  • richieh Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • AnnaB_Cdf Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

  • Mrs_Thomas82 Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • Tyronephill1 Tyrone (@Tyronephill1) reported from New Tredegar, Wales

    @ThreeUK absolute joke of a customer service team, doing work in the area that ended a week ago to make my services better apparently, now I have no reception at all and £150 a month goes from our household to you cretins

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • mindspits Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LFCSovereign61 Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported

    @ThreeUK Is it too late to change my mind about the price plan I signed up to recently? This ‘service’, 4G or 5G is beyond useless, both on here and in general use. None of the videos posted on here will play without that endless buffering, and You Tube isn’t much better.

  • PJE555 Pat (@PJE555) reported

    @ThreeUKSupport Is there an issue logging into My3

  • Alizzey Alizée (@Alizzey) reported

    @ThreeUKSupport No it’s the first time! It’s been ongoing for about 24hours… any idea what could be the issue here?

  • charlieIzzyTed laura godfrey (@charlieIzzyTed) reported

    @ThreeUK absolutely disgusting service ! Broken phone under warranty advised to go to apple and claim money back. paid £480 and every day your team are moving the goalposts of what your require to refund us. Have had to go back into store for more docs and you still not accepting

  • SpiceVideos Spice Girls Video Collection (@SpiceVideos) reported

    @ThreeUKSupport After speaking with your support team today, I've left Three. The story was horribly condescending and not willing to help.

  • tryst_me Luxury Toast (@tryst_me) reported

    Hey @ThreeUK, your 4G service in Manchester Airport T3 departure lounge leaves a lot to be desired. It's so bad that @Speedtest won't run, so I can't even give you a figure for how bad it is. Pinging a London-based Linode is circa 2000 ms.

  • TheJammieTV Jambo (@TheJammieTV) reported

    This is gonna be a bit of a rant. For an entire month I’ve not been able to make any calls from my phone with @ThreeUK Every time I contact support it’s something I’ve done. Your support is a joke and I think it’s time you just cancel my contract

  • jgokane1000 John.G O'Kane (@jgokane1000) reported

    @ThreeUKSupport 3rd week of no 5G signal in HD8. Using ZTE router best 4G+ is barely delivering 8Mbps. Not the blistering speed of 5G. Repetitive generic message on status checker ... Gone from great to very annoying and poor.

  • sam_wong88 sam (@sam_wong88) reported

    @ThreeUKSupport Without knowing I have been paying for this higher monthly charge and get poorer service. All this only unravel just now flown abroad and found that my phone is not working.

  • LStankevic5 AndLukas (@LStankevic5) reported

    @ThreeUKSupport " We’re fixing an issue with our network in this area " Been fixing whatever issue for months now... Mobile internet has been horrid for a while.