3 (Three)

3 (Three) Outage Report in Pontypool, Torfaen County Borough, Wales

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The latest reports from users having issues in Pontypool come from postal codes NP4.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Pontypool, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Pontypool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Pontypool, Torfaen County Borough, Wales 12/13/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pontypool, Torfaen County Borough, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Cwmbran, Newport, Pontypool, Caerphilly and Risca.

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City Problem Type Report Time
United KingdomCardiff Phone
United KingdomCwmbran Total Blackout
United KingdomCardiff Phone
United KingdomNewport Phone
United KingdomNewport E-mail
United KingdomCardiff Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Pontypool, Wales

Latest outage, problems and issue reports in Pontypool and nearby locations:

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’vr ever encountered

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • AnnaB_Cdf Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

  • alunT Alun Thomas (@alunT) reported from Caerphilly, Wales

    @ThreeUK network down after I ios update overnight #threedown

  • Mrs_Thomas82 Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • Moe3k9 C-Note (@Moe3k9) reported from Cardiff, Wales

    @ThreeUK fix up

  • mindspits Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

  • WildthingJ74 Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales

    @samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

  • TicketTattle Andrew Thomas (@TicketTattle) reported from Cardiff, Wales

    @omnitix @ThreeUK first 3G only network innit

  • oxWelshElisexox 🏴󠁧󠁢󠁷󠁬󠁳󠁿Welsh Elise🏴󠁧󠁢󠁷󠁬󠁳󠁿2k (@oxWelshElisexox) reported from Cardiff, Wales

    @EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network

  • richieh Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • stumpy_juk Matthew Jones (@stumpy_juk) reported from Cardiff, Wales

    @ThreeUKSupport network issues in Cardiff..

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

  • jamcole88 🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Panteg, Wales

    Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

  • pringoli lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • gordonrlove Gordon:Covid grapher, data hunter-gatherer (@gordonrlove) reported

    @carmic3 @ThreeUK @virginmedia You think that The Daily Mail, Daily Express,, The Telegraph, The Times & The Sun are "anti UK garbage"? Garbage, I grant you But "anti UK garbage"?

  • gammack_andy Andy Gammack (@gammack_andy) reported

    Over 10 years with @ThreeUK, as a loyal customer - to be treated like this is shocking!! Time to move I think.

  • davidpacitti David Pacitti (@davidpacitti) reported

    @ThreeUKSupport You confirmed that there was a major issue in the area and it wouldn’t be fixed for a long time - months possibly longer

  • bethpalf3 Beth (@bethpalf3) reported

    @ThreeUK signal loss?

  • jdstafford11 John Stafford (@jdstafford11) reported

    @julieannbarton @Kev76042219 @ThreeUK How pathetic and infantile...I really hope they pass a law to prosecute people that attempt to publicly cancel companies or people . By all means vote with your feet but your methods are morally bankrupt.

  • Piotr73829739 PiotrM 🔴⚪️🔴 (@Piotr73829739) reported

    Hi @ThreeUK Do you know when I will get my new phone. I've been waiting for two months. Support is not helping me.

  • crawshaw69 Tony C (@crawshaw69) reported

    @ThreeUKSupport It was a customer relations person, the post code is Bb54jh but it’s the entire bb5 area

  • FragileStarship Fragile Starship (@FragileStarship) reported

    @ThreeUKSupport That has been the message from @threeUK all along: "You're just the customer. Just keep paying us money and we'll ignore all your complaints: there's nothing more we are capable of doing".

  • jackie53297993 jackie (@jackie53297993) reported

    @analytic_footy @StopFundingHate @ThreeUK For that reason many, will now support them

  • clairesellyg Claire 💙 (@clairesellyg) reported

    @ThreeUKSupport ...it turned out to be the same guy on the webchat from the day before. He asked if I still needed help and I said no I managed to order the sim fine. He said there was no proof of my order on the system. I said I had a confirmation email but he said there was...