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3 (Three)

3 (Three) Outage Report in Victoria, Newport, Wales

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Victoria, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Victoria, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 54% Internet (54%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Victoria, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Blackwood, and Nailsea.

CityProblem TypeReport Time
Newport E-mail 3 days ago
Cardiff Wi-fi 5 days ago
Cardiff Internet 8 days ago
Cardiff Internet 12 days ago
Newport Phone 15 days ago
Blackwood Phone 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Victoria, Wales

Latest outage, problems and issue reports in Victoria and nearby locations:

  • mattrymon
    Matt Rymon (@mattrymon) reported from Marshfield, Wales

    SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

  • MatthewJB1978
    Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • mathew_wales_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport right a month now of no signal in work! What is an address to complain and not live chat there useless! Np4 6yw is the postcode i’ll just cancel my contract otherwise shambles of a seevice

  • mathew_wales_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧Mathew Hall🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mathew_wales_) reported from Pontypool, Wales

    @ThreeUKSupport Still nothing been nearly a week now, stuck in work woth mo access to signal if family need me

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • ffion_sb
    𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

  • gordonpr1c3
    Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • kellsandbulls
    𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • Champers_88
    Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

  • JAMIEGRANNELL
    Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales

    @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    That @ThreeUK broadband customer survey was interesting. Answered all the questions.

  • TrystanOwens
    drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • GetMeAManager
    Don the Trumpet (@GetMeAManager) reported

    @adamgreen295 @ThreeUKSupport So you didn't do it. Someone done it from your phone. Don't blame Three. Blame yourself or whoever done it on your phone. I worked in mobile industry in the past for over 20 years and never came across a single case like this where the customer was correct. None.

  • GetMeAManager
    Don the Trumpet (@GetMeAManager) reported

    @soo_matthews @ThreeUK Cancelling your direct debits knowingly and willingly is your fault. If you end up looking for a mortgage and have a default on your credit score, don't go blaming anyone but yourself. Set your DD back up again. And if you want to cancel, wait in the queue like everyone else.

  • soo_matthews
    Soo Matthews (@soo_matthews) reported

    @ThreeUKSupport Thankyou for your reply. Online contact said they couldn’t cancel and I had to phone in to cancel. I understand it’s busy. It seems the only way to cancel is to talk to a human and that’s tricky if you’re on hold with no idea how long it might be before you get through to someone

  • zakshits
    zak¬ (@zakshits) reported

    @ThreeUKSupport I called earlier and got told that the system is down at the moment but try again in a few hours. I need this order cancelled!

  • ShannonJJones1
    Shannon Jade Jones (@ShannonJJones1) reported

    @ThreeUKSupport I would be more understanding but I had this same issue at the start of the month and told for 3 days in a row to not worry it would arrive to then be told 2 weeks later that the contract was never done properly... so I feel like its just going to be the same thing all over again

  • GetMeAManager
    Don the Trumpet (@GetMeAManager) reported

    @CaveyGeo @ThreeUKSupport Why would you start by opening a complaint? Wouldn't it be best to find out the issue first? And if you feel you are correct, THEN complain? And looking at your response, YOU are to blame. You requested a PAC. The instructions are straight forward.

  • RoganMcGarry
    Rogan McGarry (@RoganMcGarry) reported

    @ThreeUKSupport I have a dongle and a pro 3 home hub. It won't load Netflix my gmail, twitch and my Alexa is down too. Twitter and YouTube are working fine, as is most internet searching. This is the same across 3devices, using 3 different browsers and 3 different operating systems.

  • EveYasmine
    EVE-YASMINE (@EveYasmine) reported

    @ThreeUKSupport Hey! I want to find out when my phone contract ends / upgrade options but I forgot my 3 password and it says site under maintenance. Can you please help?

  • ChloeLouHull
    Chloe Arnold (@ChloeLouHull) reported

    @ThreeUKSupport Still on one bar and still barely any service. Why does that not surprise me? I've been paying for a service for 13 months that I've not recieved.

  • TmacMusic432Hz
    TmacMusic (@TmacMusic432Hz) reported

    @ThreeUKSupport this is an absolute Joke! Service is **** again and no agents available for the last hour... I have a 3 day virtual event on from Friday till Sunday sessions on each day starting 5pm till 1am, worst part is, this is when my service goes to crap :/