3 (Three) Outage Report in Cathays, Cardiff, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Tonypandy, Cwmbran and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Phone | |
| Tonypandy |
Wi-fi | |
| Cardiff |
Phone | |
| Cwmbran |
Total Blackout | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Anoop
(@flutterdaddy) reported
@ThreeUK 5G is really bad. Completely unreliable
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kitten cabooooooooooooodle👻🎃
(@kittencaboodle) reported
4 hours on the phone to @ThreeUK trying to set up my new SIM. Catalogue of errors and misinformation with unhelpful “support”, decided to give up - had to ask 15 times on chat for cancellation & still haven’t had it confirmed. Thank goodness @EE welcomed me back with open arms.
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BigFatNHeavy
(@BigFatNHeavy3) reported
@ThreeUK is there currently any problems with 4G/5G I have had no or very poor connection since around 7am yesterday. It could of course be my new iPhone 12 is poor as I have setup a hotspot for my old iPhone a d that works well. Please help
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Martin Cook
(@MartinCookW4) reported
@ThreeUK can you please fix your 5G broadband in W4? It was down most of Monday, most of Tuesday - and is now in and out like a yo-yo. I know you have had a mast problem - but you could try letting those users in the area know what is going on and when it will be fixed.
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Jamescox321
(@BruceAliG) reported
@virginmedia your useless broadband goes down way too often. Good job I have a back up, thanks @ThreeUK
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Ginge
(@GingerOfDoge) reported
@ThreeUKSupport Very supportive ThreeUK 0 help, closest was sending me a link to what I origally asked... Not a good light for your 'support'
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Emma G
(@81Emma) reported
@ThreeUKSupport I haven’t tried anything on the three sim yet as I need the number before I can use it, thanks for your help. Is it ok to chase it tomorrow if it hasn’t ported?
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kitten cabooooooooooooodle👻🎃
(@kittencaboodle) reported
@ThreeUKSupport No, one person told me you didn’t have it and the other told me tonight they need 48 hours to cancel the PAC request even though I didn’t contact you to arrange it until today.
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Andrew Smith
(@andrewsmith91) reported
@ThreeUKSupport Unimpressed that you don’t have flat rate bundles for international data anymore as well in countries not included as standard. I assumed (as a new 3 customer) you’d have that - EE do.
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YiJiaaa
(@jia_yj) reported
@ThreeUK Got my PAC code and looking at EE/O2 contracts or PAYG now. Rather pay more for reliable, actually fast mobile network, instead of unlimited unusable data. xD kthxbye #threeuk #three