3 (Three) Outage Report in Cathays, Cardiff, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Tonypandy, Cwmbran and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Phone | |
| Tonypandy |
Wi-fi | |
| Cardiff |
Phone | |
| Cwmbran |
Total Blackout | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Marcel Stampfer
(@hernehillbilly) reported
@ThreeUKSupport I haven’t been able to get signal from a central London location since joining Three. I checked the network status and see there is a fault in my area. How can I find out when the fault will be fixed?
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Natasha
(@_LadyT_87) reported
@iD_Mobile_UK @threeuk I've been without wifi and signal since 9am. Since I don't imagine you compensating a days pay that I have lost, at the very least refund a days worth of mobile and wifi. It's actually farcical that it's been down this long.
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GG YNWA
(@ynwa_gg) reported
@ThreeUKSupport Thanks makes sense - problem was last time i tried this abroad - i turned on my mobile data and before i could click on the link to activate the data passport my phone had spent £50 quid on data to download a few whatsapp/emails sent to me while i was on the flight 🫣
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Ian Smart
(@therealiansmart) reported
@ThreeUKSupport A problem they can’t get to the bottom of and no date as to when to expect a resolution.
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Matthew Hayhurst
(@matt_hayhurst) reported
@ThreeUKSupport Hi my old number was supposed to port to my new three sim yesterday but nothing has happened. I have tried re-entering the PAC using your online form but it just says ‘This service is currently unavailable’. What do I do now?
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mike phillips
(@mikephill1) reported
@ThreeUKSupport hi, I called before I left UK to sort roaming in Turkey, it will not allow me to use my phone while here please help
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DJ
(@djkevy83) reported
@ThreeUKSupport Yes, but apparently DPD tried to deliver my parcel this afternoon but missed us. I do t know how when I had my parents there waiting for it. DPD is bloody awful. I expect he’ll go to the same wrong address tmw as well. I’d rather pick it up at the depot.
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J3
(@j3adj) reported
@ThreeUKSupport Listen, I was even on the phone to your support team and your systems went down. I have no support and I need help. This is not helpful.
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Sumair052
(@Sumair052) reported
@ThreeUK I hate you. Why did you charge me £250.74 for a number I only had for 1 week. When I asked your support team about this they told me to ignore the bill. Because it was clearly a mistake. But nope. You still took it. It’s insane. Give me back my money.
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Jamie Scott
(@JScott3D) reported
@ThreeUKSupport I canceled my contract which was due to end on 11/23, three failed to cancel the contract and continued to bill me. I found out when they sent me an email. I contacted them and they are refusing to refund the money they have continued to take from my account.