3 (Three) Outage Report in Cathays, Cardiff, Wales

Problems in the last 24 hours in Cathays, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Cathays, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Blackwood, Tonypandy, and Pontypridd.

City	Problem Type	Report Time
Newport	E-mail	21 hours ago
Cardiff	Wi-fi	3 days ago
Cardiff	Internet	7 days ago
Cardiff	Internet	11 days ago
Newport	Phone	13 days ago
Blackwood	Phone	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cathays, Wales

Latest outage, problems and issue reports in Cathays and nearby locations:

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 4 minutes ago from Dinas Powys, Wales

  Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 8 minutes ago from Dinas Powys, Wales

  @ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 9 minutes ago from Victoria, Wales

  @ThreeUK what a load of rubbish customer service is!!

• 
  Shane Andrews MBE (@gingio) reported 9 minutes ago from Cardiff, Wales

  Delayed tweets thanks to pants service from @ThreeUK

• 
  𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported 10 minutes ago from Victoria, Wales

  @ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 11 minutes ago from Dinas Powys, Wales

  @PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 15 minutes ago from St. Julians, Wales

  @ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 19 minutes ago from Dinas Powys, Wales

  @ThreeUK do you have existing customer offers on the 5G cube?

• 
  J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 24 minutes ago from Dinas Powys, Wales

  @ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 26 minutes ago from Newport, Wales

  @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 29 minutes ago from Dinas Powys, Wales

  @PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 31 minutes ago from Victoria, Wales

  @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

• 
  J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 35 minutes ago from Dinas Powys, Wales

  Excuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?

• 
  Paul Little (@paullittle1977) reported 35 minutes ago from Newport, Wales

  @ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 37 minutes ago from Dinas Powys, Wales

  @tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 39 minutes ago from Dinas Powys, Wales

  @ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.

• 
  J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 47 minutes ago from Dinas Powys, Wales

  @JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!

• 
  J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported 49 minutes ago from Dinas Powys, Wales

  Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe

• 
  Lee Smith 🌻 (@djleekee) reported 54 minutes ago from Cardiff, Wales

  Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

• 
  Suzanne Regan (@SueRegan73) reported 56 minutes ago from Cardiff, Wales

  @ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa (@chippylisa) reported 6 minutes ago

  @ThreeUKSupport can’t make calls and iMessage is down - BS30

• 
  Jordon Griffiths (@jordieg03) reported 9 minutes ago

  @ThreeUKSupport @SMARTYMobileUK Morning - any idea when the issue with being unable to make calls will be resolved?

• 
  isabelle (@_isabellerx) reported 10 minutes ago

  @JayCauser @ThreeUKSupport I’ve gone on my phone settings and reset the network settings, and it seems to be working again now !!

• 
  kandy_dweet_missatti (@candy_dweet_luv) reported 15 minutes ago

  @ThreeUK I need compensation for my stress of not being able to phone my kids to see if they reach school because of the service being down for an hour

• 
  Shelly #JoinAUnion (@JustMoogie) reported 15 minutes ago

  @ThreeUK took my upgrade to unlimited sim only had my confirmation letter. This morning I've woke up to zero service, i cant even call 3... can you help please?

• 
  isabelle (@_isabellerx) reported 17 minutes ago

  @charloubrookes @ThreeUKSupport I’ve gone on my phone settings and reset the network settings, and it seems to be working again now !!

• 
  Roy Long (@Roy_Long) reported 18 minutes ago from Clapham, England

  Anybody else using @ThreeUKSupport network for their phone? Mine won't make calls and downdetector says there is an issue. No acknowledgement of this on the 3 website.

• 
  Timmy Draper (@TimmyDraper2) reported 20 minutes ago

  @ThreeUKSupport any idea but I think my network is down will not let me fall out ???

• 
  Khalifah (@Khalifa36707048) reported 21 minutes ago

  @gemmay1 @ThreeUK @ThreeUKSupport I have the same issue. DM'd with no response.

• 
  Dan Gare (@DanGare) reported 28 minutes ago

  @ThreeUKSupport Can’t make or receive calls. Signal strength the same but can’t make calls or use data. What’s wrong??