3 (Three) Outage Report in Cathays, Cardiff, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Blackwood, Newport, Tonypandy and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Blackwood |
Phone | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Barry, Wales
@ThreeUK i keep losing signal on Barry Island, postcode CF62 5TQ. It’s stopping me tweeting 😭
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
This is the worst rip-off ever. £19.09 for calling @parcelforce on their 09 number at over £3 a minute. + The expensive access charge from @ThreeUK didn't help. There was no 08 or 03 number as an option. @Ofcom needs to address this issue & Parcelforce needs to kill the 09 num:
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
@ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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hi i’m matthew
(@matthewthowells) reported
from
Cardiff, Wales
@ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍
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jrdn 🏴
(@jrdnphp) reported
from
Cardiff, Wales
@ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks
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Ade
(@Bubwal) reported
from
Cardiff, Wales
Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3
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Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!
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MK
(@MK__C) reported
from
Barry, Wales
Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
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Rossko 👉👉
(@RosskoKeniston) reported
from
Porth, Wales
This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Redpath
(@lukeredpath) reported
@ThreeUKSupport So I guess for now the only practical thing I can do is put my spending cap up to £20 so I do actually have the headroom over and above my normal bill that I expected. You need to fix your system or fix the wording on your website.
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HappilyUnwoke 🇺🇦🇬🇧🏴🇺🇸✡️🦖💚🤍💜
(@HappilyUnwoke) reported
@ThreeUK I left your service nearly a year ago but I've got a debit on my bank account under "H3G" as a giro payment for £17.39 is this yourselves or a scam please? #H3G
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Gary James Actor 🎭
(@peasmoldia) reported
@_FearFighter_ @ThreeUK I don’t know where to turn next to be honest. I keep Three because I can use my allowance when in Australia and the US. But the signal here in the UK is bloody awful.
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Kathryn 📚
(@MrsJay14) reported
@ThreeUKSupport Hi, in the USA atm and phone constantly auto selects AT&T network which doesn't include making/ receiving calls. Keep having to manually switch to T mobile to make call/listen to VM. Any tips to stay on T mobile? I've followed all the data roaming tips on app.
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CHA5ER
(@Laurent617) reported
@ThreeUK I have had 3 mobile broadband for 2 weeks and for almost a week i have had no service at all. i have made 7 calls/contacts to cancel within my 14 day and the agents keep deflecting me to technical team and refuse to cancel until i am over the 14 day restriction. Help!!!
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Dr Christopher Dillon
(@CJD2K) reported
@ThreeUKSupport Started last night around 6:30, still ongoing. I’ve changed the DNS servers on each of my devices which has fixed the problem, but I have some devices which I cant change the settings on (smart bulbs, Alexa etc), which are having issues staying connected.
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Marcos
(@GlensChels) reported
@SiandDanTalkCFC @ChelseaFC Shame they couldn't have removed the awful '3' from it @ThreeUK
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Dan Harvard
(@itsdanharvard) reported
@ThreeUKSupport been on a train today and I must say compared to O2 and EE the signal across the country was appalling. Impossible to do anything. 1 bar or no service at all the entire time.
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David Physick
(@Fizzinnf) reported
Very disappointing @vodafone. My daughter been a customer for 20 yrs, yet somehow an a/c has been set up fraudulently in her name. Rather than consider merging with @ThreeUK you'd be far better getting basics right to prevent such fraud. Now, should I renew my a/c of 25+ years?
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Tom Brandwood
(@Toms_Metal) reported
@ThreeUKSupport It connects, but no internet. There is signal and data on the phones, but it’s like Hotspot has been broken/disabled network side since all 4 went at the same time