3 (Three)

3 (Three) Outage Report in Cathays, Cardiff, Wales

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cathays, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cathays, Cardiff, Wales 01/29/2026 12:10

January 29: Problems at 3 (Three)

3 (Three) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cathays, Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Blackwood, Tonypandy and Cwmbran.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomBlackwood Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cathays, Wales

Latest outage, problems and issue reports in Cathays and nearby locations:

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

  • reece_evans Reece (@reece_evans) reported from Weston-super-Mare, England

    @ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • emmxrtal em⚡ (@emmxrtal) reported

    I got 5g in the Highlands but can't get a signal at all where I live, @ThreeUK please help me.

  • MattBriley1 MBDB (@MattBriley1) reported

    @ThreeUKSupport You'd never charge for a phone I haven't got? That's strange. I was told by a three operator there was no way to change the direct debit date? The phone was an s22 ultra 512gb burgundy. It was in stock when I entered into the contract.

  • geordievillan1 Michael Lockey (@geordievillan1) reported

    Wish I never moved from @ee to @ThreeUK ... It might be cheaper but the signal is absolutely shite in so many places.

  • Armstrong Chris Armstrong (@Armstrong) reported

    @ThreeUKSupport If you’re saying there’s no issues with Data Passport, and I’ve reported one in the last 2 days, you shouldn’t need my account to know whether an issue has been logged about Data Passport or not.

  • Fragmentsoflife Vic (@Fragmentsoflife) reported

    Is @ThreeUK the worst network? 40mins on a support chat because I still can’t use any data. Their solution, make sure data is turned on, turn phone off and on again. Then after 40mins, I need to transfer you to 2nd line support. It’s not acceptable to take 40mins to do that!

  • gelouise7 Georgia Smith ✨ (@gelouise7) reported

    @ThreeUKSupport I upgraded over the phone, spoke to an actual three employee when I upgraded. He stated i’d still be under old terms, otherwise I would have moved to a different network who offer these benefits. Quite disappointing really.

  • Armstrong Chris Armstrong (@Armstrong) reported

    @ThreeUKSupport Nope 3 separate trips. Yeah my sense is that this service has been scraped together years ago and given zero development resource since… so when it breaks there’s nothing support can do except say “try again tomorrow”

  • spsxc dwayne.fella 🇬🇧🤝🇺🇦 (@spsxc) reported

    @ThreeUK No service in Esher

  • Gooners4life_14 Sunil (@Gooners4life_14) reported

    @rabbi_pawl @ThreeUKSupport Three is the worst company but very cheap.

  • gelouise7 Georgia Smith ✨ (@gelouise7) reported

    @ThreeUKSupport i upgraded with your phone company a couple months ago.. i was promised that as i’ve been a long serving customer for a number of years that i would get to keep my free world roaming benefits (for anywhere). however, this seems to not be true!