3 (Three) Outage Report in Cathays, Cardiff, Wales

Problems in the last 24 hours in Cathays, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (54%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Cathays, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Blackwood, Tonypandy, and Pontypridd.

City	Problem Type	Report Time
Newport	E-mail	3 days ago
Cardiff	Wi-fi	5 days ago
Cardiff	Internet	9 days ago
Cardiff	Internet	13 days ago
Newport	Phone	15 days ago
Blackwood	Phone	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cathays, Wales

Latest outage, problems and issue reports in Cathays and nearby locations:

• 
  Peter MacCabe (@peterkin1010) reported 2 minutes ago from Penarth, Wales

  @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

• 
  Peter MacCabe (@peterkin1010) reported 2 minutes ago from Barry, Wales

  @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

• 
  Ross Maisey (@TweetterRoss) reported 5 minutes ago from Church Village, Wales

  Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

• 
  Christian Clark (@christianfclark) reported 6 minutes ago from Cardiff, Wales

  @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

• 
  Matthew J B (@MatthewJB1978) reported 9 minutes ago from Cardiff, Wales

  @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

• 
  Peter MacCabe (@peterkin1010) reported 11 minutes ago from Barry, Wales

  @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

• 
  Christian Clark (@christianfclark) reported 14 minutes ago from Cardiff, Wales

  @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

• 
  Shane (@gingio) reported 17 minutes ago from Cardiff, Wales

  @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

• 
  Ross Maisey (@TweetterRoss) reported 17 minutes ago from Church Village, Wales

  @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

• 
  Alun Thomas (@alunT) reported 22 minutes ago from Cardiff, Wales

  @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

• 
  Ross Maisey (@TweetterRoss) reported 22 minutes ago from Church Village, Wales

  @ThreeUKSupport Incredible customer service NOT!!!

• 
  Darío Gutier (@Dariogutier) reported 24 minutes ago from Cardiff, Wales

  @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

• 
  abbie (@abbie_hunt) reported 24 minutes ago from Cardiff, Wales

  @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 28 minutes ago from Alway, Wales

  Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

• 
  Simone Jasmine Jones (@SimoneJonesx) reported 28 minutes ago from Alway, Wales

  @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

• 
  drunkmuppet (@TrystanOwens) reported 30 minutes ago from Cardiff, Wales

  @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

• 
  Peter MacCabe (@peterkin1010) reported 48 minutes ago from Barry, Wales

  @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

• 
  Alun Thomas (@alunT) reported 49 minutes ago from Cardiff, Wales

  @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

• 
  Ross Maisey (@TweetterRoss) reported 52 minutes ago from Church Village, Wales

  @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

• 
  Reece (@reece_evans) reported 57 minutes ago from Weston-super-Mare, England

  @ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ***.rai (@evolution0rr) reported 3 minutes ago

  @ThreeUK @cineworld Considering ur previous experience of leaving sth in a moment of need. only those parents will be willing to use u guys if they consider leaving their child and need some entertainment to distract the poor kid.

• 
  Keith Alan Dunne (@KeithAlanDunne) reported 4 minutes ago

  Can I just vent my frustration @ThreeUK. Your quick enough to advise me, your increasing my #Taffif, but fall to advise me, of no signal Saturday & Sunday night. Thanks a bunch #ThreeUK. Thinking of leaving when my contact is up. Going for a cheaper tariff.

• 
  andy lockley (@andylockley) reported 6 minutes ago

  @ThreeUK can someone please help me? I have had no signal for over a month.

• 
  Laura Sullivan (@LauraSu31721911) reported 7 minutes ago

  @ThreeUKSupport I am trying to add a password onto my account and have been for weeks. No one seems to be able to help or do this. I’ve sent Identification to the email address and they need more. Not sure why this wouldn’t have been put in place when I took the contract out years ago!

• 
  Laura Sullivan (@LauraSu31721911) reported 7 minutes ago

  @ThreeUKSupport And how can I do that? I need to cancel the contract and no one can help me

• 
  Jackie (@jackieleitch) reported 13 minutes ago

  Currently with @ThreeUK just because I’m close to end of contact, don’t start ‘cold calling’ me, such a rude and arrogant man just rang me it’s enough to change to another network on just that 1 call.

• 
  dtedds (@dtedds220476) reported 17 minutes ago

  @ThreeUKSupport I have hearing difficulties meaning it’s difficult to understand those with strong accents It’s all sorted now, I had to get someone else to deal with it for me. Please do better with your customer service next time

• 
  Hope-Marie Bonnen (@HopeMarieBonnen) reported 17 minutes ago

  @ThreeUKSupport my Internet data is really slow today can you get someone to fix it please. Thanks.

• 
  Lei (@anomaleilei) reported 22 minutes ago

  @ThreeUK officially the worst network - everything is a scam

• 
  DandroidUK 🤖 (@Dandroid__) reported 22 minutes ago

  How is @ThreeUK so lacking and behind with the times?!? No smart watch capabilities or visual voicemail about a 100 years after it was introduced on iPhones. Literally just grabbing money and running, no investment back in the service your paying for!!!