3 (Three) Outage Report in Cathays, Cardiff, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Rhys
(@mindspits) reported
from
Cardiff, Wales
@mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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Anna Brzezinska
(@AnnaB_Cdf) reported
from
Cardiff, Wales
Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Moore
(@Gemmz28) reported
@ThreeUKSupport Yes you texted me, that was all fine the issue I have now is I can't receive any SMS to reset security on my apps as I'm abroad for the next 5 weeks
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Steve Mew
(@BrainzUK) reported
@ThreeUK I’m thinking of trying out 5g for home broadband. Your offer looks interesting, but your site won’t let me proceed as says not available at my address. Not sure that’s correct though as we have a new strong 5g signal just switched on.
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Bishop
(@BlindWanda) reported
@ThreeUKSupport This issue was happening on the website, I've never been able to log into my account via the app because that is broken and I've seen the reviews for that app as well which also complain about the same thing.
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subscribe to my newsletter, link in bio!
(@helloalegria) reported
how can i upgrade my phone, get a contract then when i call to ask where it is they're saying i wont get it bc security? how do you think i requested the upgrade in the first place?! @ThreeUK im outta here. as if the **** signal isn' bad enough. at least 02 give the girls tickets
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Gemma Moore
(@Gemmz28) reported
@ThreeUKSupport Hi Nathan yes because I was abroad for over 6 months. Not an issue usually as I have a local phone here but to access security change on my apps on my UK phone I need at least to receive texts. I am back in the UK in 5 weeks but need to change my security on my apps
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Andre 🐦
(@andrejonker) reported
@ThreeUKSupport I did call, the support person put me on hold to go speak with his manager. Came back and told me “we did not call you, please send an email”. I said that I want to speak with the Fraud department, and I got told, “sorry, you have to send an email”. I don’t have to send an email.
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Jåmĕ$ Keņņĕđý
(@DefNotJKen) reported
@HerGameToo @ThreeUK Jesus suffering ****
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Andre 🐦
(@andrejonker) reported
I just got a phishing phone call from a @ThreeUK number: 0333 338 1060 It must’ve been spoofed, because when I called their support, they disavowed the phone call, refused to discuss the matter (because maybe it wasn’t them) and very uncooperatively just told me to send an email.
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yhluv
(@yhluv2) reported
The way I’d never ever recommend @ThreeUK to a friend 😭, cannot wait until I’m out of this contract because it’s USELESS
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Becca Baines (She/Her)
(@R_a_baines) reported
Screaming, crying, throwing up that the @ThreeUK app doesn’t have £1 cafe Nero drinks anymore 😢 I refuse to pay full price for my weekly hot chocolate treat