3 (Three) Outage Report in Cathays, Cardiff, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Blackwood, Cardiff, Newport, Tonypandy and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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MK
(@MK__C) reported
from
Barry, Wales
Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
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🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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VictoriaCC
(@a1vicster) reported
Hi @ThreeUKSupport @ThreeUK so despite you ASSURING me that the issue with my bill was resolved (and paying me £20 to compensate for all the stress you caused) you have STILL gone ahead and restricted my phone. WTF is going on? Why can't you sort this out? 🤬
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Joe Public
(@breadhead1234) reported
@ThreeUKSupport @ajayk9999 Ajay, they’ll just take you through endless troubleshooting crap like turn on data roaming or switch on and off as a delay tactic…
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OriginalBhav
(@OriginalBhav) reported
@ThreeUK so, after much 1-2-1 message exchanges and assurance that the issue will be fixed by 6th January 2022 guess what, still "NO FIX" am i going to get compensation or do i move by business elsewhere #behonest #CustomerExperience #ThreeUK
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Sam M.
(@SamMankotia) reported
Just joined @EE and separated from @ThreeUK after 10 years. I have to say, my initial experience with @EE is frustrating and woeful. Simply no way of getting hold of customer service. Waited for 26 minutes only for the call to drop. Absolutely appalling! 😡😠 Not a good start!
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MyXboxLive
(@MyXboxLive) reported
@ThreeUKSupport I've been informed that my service was cut off on the 20th December due to high usage abroad (total usage was ~4GB... not that much). I have been contacting customer services since November to try and sort this and nobody thought to tell me that I was being cut off and isolated
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Jade
(@jadecrawleyX) reported
@ThreeUKSupport if anyone can do anything today cancel your sim only possibly the worst customer service around and just want more money from you. Customer for over ten years to be treated like dirt I’ll be moving over to another provider today
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Florin Dumitru
(@flololo) reported
@ThreeUKSupport I had taken a sim only in Nov-Dec 2015. Sim not working with different phones. Asked to cancel in the 14 days cooling, but was pushed to hold to it for 3 months. Asked to cancel, but nobody listened. after 3 months where the DD was not paid, @ThreeUK decided is best to default me
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Saj Shiuly Cowdhury
(@sa_jx) reported
@ThreeUKSupport Signal extremely bad really really bad in Bolton BL3 5NU area voice and data both problem #three #disappointed
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Saj Shiuly Cowdhury
(@sa_jx) reported
@ThreeUK signal extremely bad in Bolton Bl3 5NU area voice and data both problem #threemobile #CustomerService
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Matt Gallon Appreciation Society
(@MGWATFORDFC) reported
@ThreeUK Your reception in Hertfordshire is awful lately..trying to watch Porn with videos buffering every 5 seconds aint the one...