3 (Three) Outage Report in Cathays, Cardiff, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Cathays, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Blackwood, Tonypandy, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 2 days ago |
|
Cardiff
|
Internet | 6 days ago |
|
Cardiff
|
Internet | 10 days ago |
|
Newport
|
Phone | 12 days ago |
|
Blackwood
|
Phone | 15 days ago |
|
Cardiff
|
Internet | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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abbie (@abbie_hunt) reported from Cardiff, Wales@ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUK I need to cancel because signal is ****.
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Matthew J B (@MatthewJB1978) reported from Cardiff, Wales@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Shane (@gingio) reported from Cardiff, Wales@NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Reece (@reece_evans) reported from Weston-super-Mare, England@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, WalesImagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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drunkmuppet (@TrystanOwens) reported from Cardiff, Wales@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Peter MacCabe (@peterkin1010) reported from Penarth, Wales@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Alun Thomas (@alunT) reported from Cardiff, Wales@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Ross Maisey (@TweetterRoss) reported from Church Village, WalesWow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@ThreeUKSupport Incredible customer service NOT!!!
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Alun Thomas (@alunT) reported from Cardiff, Wales@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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RB (@RishiB91) reported@ThreeUKSupport Yes I am, I’ve tried everything but nothing seems to work. I’ve read on your twitter feed that some other three customers are encountering the same issue. Can you assist?
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Voodoo Jay (@GearboxCloud) reported@ThreeUK @ThreeUKSupport I've always wondered why "Carphone Warehouse" call me offering any phone I want for £35 a month? They always seem to know you're my service provider. Please advise.
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Noel Padgaonkar (@noelpadgaonkar) reported@ThreeUKSupport I don't know if you knew or not but your network went down for around 10 minutes which has hampered my critical work going on. Your mobile WiFi died as well as cellphone signal died too. Well done on your service.
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MightyK: Doolally Mood Boy (@MrJoestarsBro) reported@ThreeUKSupport So once again your internet is completely down. Yes I have paid bills and yes I've tried everything. The problem is on YOUR end. please FIX this? I pay £23 a month for this but if this is what i get for it, there better be a damn good reason for me to stay.
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Noël (@itsnoel) reported@cineworld hi.. I've bought some tickets with the @ThreeUK+ app discount but need to change the time of them now. It seems I can only cancel tho. If I cancel can I then use the code again?
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Adalberto (@adalberto_) reportedI've made some wrong choices in my life, but one of the ones I regret the most is switching Lebara to @ThreeUK, worst connection ever (I'm tweeting using Wi-Fi because Three's 4G doesn't work)
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tony12toes (@tonytwelvetoes) reported4g service has been bad for hours any issues? @ThreeUKSupport
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Maysie jingle “bug” rock🌙✨🐞🎄❄️🌨🎉 (@Maysiebug) reported@ThreeUKSupport DM sent thank you Penzance is bad for single
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Stuart Shelton (@srcshelton) reportedAfter walking across the whole of Cambridge City Centre with between 2 & 4 bars of 4G signal but zero data-coverage at any point (including after a reboot), I’m finally rage-quitting @ThreeUK - what’s the point of a mobile provider who can’t made data work? 🤬 (@ThreeUKSupport)
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Otto Osirian (@OttoOsirian) reported@ThreeUKSupport So I cannot get good Internet at my home in Nottingham till 15th because U are doing works, today I'm at a meeting in Cheltenham, I cannot even do a speed test on full signal 4G & no Internet at all? had to switch onto 3G, really not happy with this poor service?