3 (Three) Outage Report in Cathays, Cardiff, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Blackwood, Tonypandy and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Phone | |
| Blackwood |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Rhys
(@mindspits) reported
from
Cardiff, Wales
@mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .
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Anna Brzezinska
(@AnnaB_Cdf) reported
from
Cardiff, Wales
Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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Christian Clark
(@christianfclark) reported
from
Cardiff, Wales
@ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
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éli
(@elisemarylin) reported
from
Barry, Wales
@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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leon clare
(@leoncrabtree_16) reported
@ThreeUKSupport @ThreeUK Terrible customer service. Still haven’t fixed an issue with my contract that you are at fault for. Been advised to use ‘web chat’ and it’s not worked for days due to there being nobody there.... awful service
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telftelf
(@telftelf1) reported
@ThreeUKSupport I’ve had the same contract for over 7 years and suddenly it stops working. I’m not a new customer. This is very disappointing, especially due to the limited travel permitted due to the pandemic. However 3 are happy to keep taking the monthly fee.
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Steve Rossé
(@Robotadept) reported
@ThreeUKSupport Thank you On the app it's says ' we are having technical issues' on the phone it says this is not a three number & online it won't let me continue after I enter the number I ported across
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Bryan|TelosDAC|Telos#FBPPR#REJION#LindaKatiba
(@RBryan275) reported
@kot_hacker @Xbox Yep @ThreeUK cap my "unlimited data" to 100GB. With most providers the penalty for exceeding is higher costs per MB, looks like safcom are only introducing a slow lane, no?
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Lucy
(@lucymuchenje1) reported
@ThreeUKSupport I first asked you guys for a payment break you granted it, and promised you wouldn’t cut me off- then you did cut me off- and tried to charge me for the time I was cut off. I was told to cancel my direct debit with you guys so the payment does not come out
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bokchick
(@bokchick) reported
@ThreeUK 6 weeks of calls to you and nothing has been done despite this being looked into. Beyond livid just refund the money you have unlawfully taken from my bank account. This is an error on your side and the hours of calls and explaining the situation and still no resolution
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AdriianFTW
(@AdriianFtw) reported
@ThreeUKSupport I’m currently on the phone putting a complaint through. I’m sorry Jacq but after the way I was spoken today I assure you Three does not care about it’s customers nor does it appreciate their long term business with them. Appalled cannot begin to describe how you’ve made me feel.
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Lucy
(@lucymuchenje1) reported
You can forgive the odd mistake here and there but to make mistakes every month @ThreeUK it’s not acceptable! Every month I have an issue with my bill!! Sort it out!! Pandemic, no pandemic it shouldn’t be happening so often! #unhappycustomer 😡😡
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leon clare
(@leoncrabtree_16) reported
@ThreeUKSupport That doesn’t solve the problem of you overcharging me for a contract I haven’t agreed to.. I’ve been trying repeatedly since Friday and nothing. You guys are happy enough to take my money but not solve problems you’ve caused. Disgusting.
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noah
(@noah27714122) reported
@ThreeUKSupport 2 to 3 bars only 4G+ signal is poor whenever I move around in my apartment and outside of my area EH88AP