3 (Three) Outage Report in Cathays, Cardiff, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Blackwood, Newport, Tonypandy and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Blackwood |
Phone | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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MK
(@MK__C) reported
from
Barry, Wales
Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
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C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
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🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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spontaneous
(@orangeskyline) reported
@Nooraa_N @ThreeUKSupport @ThreeUK unfortunately there customer service and live chat is so bad they cut you off more then once in a day, because you complain about there network and cover in the U.K. they always past the book, I’ve been with them for years but NOW it’s time to think about moving network
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Harry Dhatt
(@DhattHarry) reported
@ThreeUK , if I wanted to move to 3 network but there is not a good signal at my@house for 4G and 5G , is there anything you can do?
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ConcreteL10n
(@concretel10n) reported
@ThreeUKSupport I like to get my addons when I want them - I call 333, so I can top up while doing other things, and the last handful of times I get a recorded message and put through to someone who will only try and sell me a contract, not help with the call.
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Broken Three UK
(@Three_Is_Broken) reported
@leader_music @ThreeUKSupport Good luck. Normally you experience issues after the cooling off period. My advice would be run, run as fast as you can!
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Farid Aliev
(@FaridAliev8) reported
@ThreeUKSupport anywhere within M25 and it supposed to be 5G...I have never seen 5G on my phone!
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D I
(@HereTooComplain) reported
@ThreeUK When three reckon they have 93% of coverage in the uk. Chat ****. More like of the 93%, only 5% is enough speed to play a video and the other 88% are dead zones with low or no speeds. Cant believe I got stuck in a 1y contract with you. Nearly finished now. Need new sim. Shocking.
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fr0d0
(@_fr0d0_) reported
@ThreeUK terrible service from Three again. Advised wait to cancel contact. Now charging me until end of next month. Was cheaper to end before. Conned.
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Richard Leader Music - Leader's American Pie
(@leader_music) reported
@ThreeUKSupport I get no signal in my house at all (you presumably could have worked this out when I put in my address details). If we can work out how to switch-on wifi calling, that might help but I can't see how to do it on the phone you supplied
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Hugo Gideon S
(@Shlotso) reported
@ThreeUKSupport I've trying to deal with a contract taken out by my mentally ill uncle - whos had an manic episode your support staff has been useless im within the 14days to cancel and noone can tell me what evidence I need to cancel he cant leave the house
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Jacqui
(@Lupusprisoner) reported
@ThreeUK cannot even make calls my cardiac nurse tried calling me all day could not get through now I cannot call them 6 months of promises to fix yet I still have to pay my bill