3 (Three)

3 (Three) Outage Report in Cathays, Cardiff, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cathays, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cathays, Cardiff, Wales 02/02/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cathays, Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Blackwood, Tonypandy and Cwmbran.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCardiff E-mail

Community Discussion

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3 (Three) Issues Reports Near Cathays, Wales

Latest outage, problems and issue reports in Cathays and nearby locations:

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too

  • KrisheleG Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!

  • RosskoKeniston Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.

  • RosskoKeniston Rossko 👉👉 (@RosskoKeniston) reported from Porth, Wales

    @ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

  • KrisheleG Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    @dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    Exactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3

  • ClareO74 Clare Owen (@ClareO74) reported from Cardiff, Wales

    @ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡

  • SueLidds Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England

    @ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Cardiff, Wales

    @ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks

  • MK__C MK (@MK__C) reported from Barry, Wales

    Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time

  • matthewthowells hi i’m matthew (@matthewthowells) reported from Cardiff, Wales

    @ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. 👍

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Barry, Wales

    @ThreeUK i keep losing signal on Barry Island, postcode CF62 5TQ. It’s stopping me tweeting 😭

  • welsh_stu 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.

  • MartynPreece79 Martyn Preece (@MartynPreece79) reported from Cardiff, Wales

    @ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎

  • SueLidds Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England

    @ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    This is the worst rip-off ever. £19.09 for calling @parcelforce on their 09 number at over £3 a minute. + The expensive access charge from @ThreeUK didn't help. There was no 08 or 03 number as an option. @Ofcom needs to address this issue & Parcelforce needs to kill the 09 num:

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tillyjacksonnn Tilly jackson (@Tillyjacksonnn) reported

    Kill Bill except I’m killing @ThreeUKSupport for their **** pre sales.

  • KevBain Kevin Bain (@KevBain) reported

    @ThreeUKSupport Are there any issues with connectivity in KY15? My broadband has been up and down all morning. When it is up, only getting about 2mb download.

  • truebluehatesnp Mad Max 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@truebluehatesnp) reported

    @ThreeUKSupport I have been buying rolling monthly sim cards for wifi at my caravan every term holiday, 3 times a year for over 5yrs now. This holiday, when I phoned to cancel the contract,I was told they don't do it and that I had to go to the store where I purchased the sim card.

  • andrewjsutton Andrew (@andrewjsutton) reported

    @ThreeUKSupport HELP! I need a new PAC code... having a woeful time on your customer support chat. My pac code expires in 3 days, but my new provider needs longer than that...

  • duaspunani d ❤️‍🔥 HAS A PROBLEM (@duaspunani) reported

    **** you seriously @ThreeUKSupport @ThreeUK I’m moving to O2.

  • andrewjsutton Andrew (@andrewjsutton) reported

    Making a point of leaving companies that provide customer services from other countries. The stress of getting assistance from someone who speaks English as a second language is horrendous. @ThreeUK is the latest. Awful chat service.

  • andrewjsutton Andrew (@andrewjsutton) reported

    @ThreeUKSupport Not really. It wasn’t that it had expired. It was that it was expiring too soon - new provider needed more than three days (all that was left). Took an age to get a new one. Really awful service from your non-UK contact centre. Such a language barrier, it seemed.

  • grottymorbidme1 lorraine mcgrath (@grottymorbidme1) reported

    @ThreeUKSupport I was on the phone to the hospital and it cut out mid call and hasn’t let me ring anyone since

  • croninftjones Shelby (@croninftjones) reported from City of Kingston upon Hull, England

    @ThreeUKSupport your reward app is going down at the wrong time 😫 thought you might of learnt from the Peter Kay pre sale when that went. Need @5SOS

  • SimonDunmore Simon Dunmore (@SimonDunmore) reported

    .@ThreeUK your in store customer service & call centre need to be able to talk to when dealing with a complaint. Putting a red flag on my account because I had not updated my address & blocking my account for 3 days means you have just lost a family account (5 sims) to @EE. 👍