3 (Three) Outage Report in Cathays, Cardiff, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Tonypandy, Pontypridd, Newport and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Tonypandy |
Phone | |
| Pontypridd |
Phone | |
| Cardiff |
Internet | |
| Tonypandy |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
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Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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MK
(@MK__C) reported
from
Barry, Wales
Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
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Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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éli
(@elisemarylin) reported
from
Barry, Wales
@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jules M
(@julesm2211) reported
@Ianmartin_gc8 @5WayzMom @ThreeUKSupport With the amount of people working from home you would think they would be a little more focused on customer service
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Constable Chaos
(@ConstableChaos) reported
@ihwalker @VodafoneGroup If only there was a decent enough @ThreeUK signal here I'd be using them in a heartbeat .. we put one of their mobile broadband hubs at daughter's house and it's stonkingly fast 👍👍
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BBR
(@Bettysbakes) reported
@bchypnotherapy @ThreeUK #three have gone down hill! Promise to call you back and never do. Dreadful, on a level with Vodafone customer service absolutely crap. Trust pilot shows you had bad three have become, raise a compliant with them and they do f all!
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Jason M. Wynne 🇮🇪 🇪🇺
(@JasonMWynne) reported
@bchypnotherapy @ThreeUK Was with Three many years ago. Their customer service is dreadful. Any other telecom company is better.
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Dr Pete Jones C.Psychol. C.Sci.
(@fatwhitebloke) reported
@ConstableChaos @VodafoneGroup @ThreeUK Yeah we have the same issue. I looked at running cable from a modem on from our comms pole, but there is a loss in the cable, too much by the time it reaches the house.
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ignorant.sol 🔤🧙
(@ignorantnft) reported
@ThreeUKSupport Worked on my phone browser, thank you!! Managed to resolve it, seems it was because my spend cap was set at 0. Changed it, ow works like a charm. Thanks for your help!
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Ian Martin🏃♂️
(@Ianmartin_gc8) reported
@ThreeUKSupport Hahahaha. Last week I had no internet for 7 days and you didn't report any issues
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5WayzMom
(@5WayzMom) reported
@McGuinnessKevin @ThreeUKSupport In a fight with Three clowns here. Regularly no service and having to email CEO office to get out of their zero service 5G contract. You did the right thing
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Nathan Symington
(@NathanSymington) reported
@ThreeUK I've just been speaking to your upgrade team about an early upgrade on a sim only contract that I have. They wanted to charge me £125 to upgrade early which I think is pretty poor considering a have 5 contracts with you and it's just a sim only contract!
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Ryan Holden
(@raz373) reported
@ThreeUKSupport I’m still unable to set up smartwatch pairing for my Apple Watch. Is there an expected time for a fix?