3 (Three) Outage Report in Cathays, Cardiff, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (34%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Caerphilly, Risca and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
||
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Risca |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUK what a load of rubbish customer service is!!
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
Delayed tweets thanks to pants service from @ThreeUK
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Excuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUK do you have existing customer offers on the 5G cube?
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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T-Dubz
(@12wlt12) reported
@ThreeUKSupport everytime I call because my service is slow I am given a different excuse. Today I was told to "force stop on apps then your Internet will definitely work" so I've had to take the time to do that and nothing has been resolved. Its ridiculous. @ThreeUK is the worst
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Gary Steers
(@garysteers) reported
@ThreeUKSupport @ThreeUK, Having issues setting the 'All Conditionals' setting on the network, (*#004#) I had this as Hullomail but now cant set it back to default, live chat unable to help....
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mattdanwilson
(@mattdanwilson) reported
@ThreeUK Hi Guys still receiving messages from CRS. I have spoken to your team and CRS at length on many occasions. Please can CRS stop contacting me. Such poor customer service from 3
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Christian
(@FlappyBerk) reported
@ThreeUKSupport @RhbeenA Kirsty you're repeatedly ignoring me. Can you please respond to my tweet regarding the fraudulent contract raised by your tech support team?
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David Walker 💙
(@1DaveyWalker) reported
@Craigo71 @ThreeUK @O2 I’ve been with O2 longer than 7 years and still got nothing 😭 it took them nearly 2 weeks ( I was without a phone ) to fix my phone and get it back to me
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Chris the Blue
(@ChrisBurgess72) reported
@ThreeUKSupport Hi, can you tell me how I go out cancelling my Damage protection insurance please ?
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Mike Fitzgerald
(@fitzy020658) reported
@brilliant_tours @ThreeUK Does this mean that I might just get a signal wherever I go in the UK? 5G you can’t even get 3G right, take the money every month and not provide the service 😡needs someone with clout to take you to task.2021, I heard Neil Armstrong in 1969 and he was on the moon.
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Kevin Purcell 🕹️
(@grayhaze) reported
@ThreeUKSupport I did, and they said they were closing it without a resolution. I'm now persuing a chargeback claim with my bank and a complaint to Ofcom. Refusing to refund even the overcharge is unacceptable.
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Peter Fleming 🎗️
(@EastHullPete) reported
@Craigo71 @ThreeUK @O2 Been with them 10 years, got new phone in October and have never had anything like that
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Kevin Purcell 🕹️
(@grayhaze) reported
@ThreeUKSupport At one point during my chat today I was offered a £51 refund, but then a subsequent customer service representative said I couldn't have it when I questioned the deduction of the termination fee.