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3 (Three)

3 (Three) outages and service status in Cathays, Wales

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Cathays, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 50% Internet (50%)
  • 25% Wi-fi (25%)
  • 25% Phone (25%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cathays, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cathays, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Hengoed, Newport, Pontypridd, and Caerphilly.

CityProblem TypeReport Time
Cardiff Internet 8 days ago
Hengoed Phone 11 days ago
Newport Internet 12 days ago
Cardiff Wi-fi 20 days ago
Newport Phone 1 month ago
Cardiff Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cathays, Wales

Latest outage, problems and issue reports in Cathays and nearby locations:

  • pringoli
    lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

  • gingio
    Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    Delayed tweets thanks to pants service from @ThreeUK

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • TicketTattle
    Andrew Thomas (@TicketTattle) reported from Cardiff, Wales

    @omnitix @ThreeUK first 3G only network innit

  • TonyMaloneUK
    Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England

    @Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.

  • Gezitsme
    Geraint Herbert (@Gezitsme) reported from Cathays, Wales

    @ThreeUKSupport hi. I’ve been with you and few months and i’m really struggling with signal when indoors. Today I had two bars of 5G and couldn’t load anything. Later went to full bar 4G and same issue. Have videos to show if helpful.

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • christianfclark
    Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • djleekee
    Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

  • LisardoVivas
    Lisardo Vivas (@LisardoVivas) reported from Cardiff, Wales

    @ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    That @ThreeUK broadband customer survey was interesting. Answered all the questions.

  • gordonpr1c3
    Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

  • MartynPreece79
    Martyn Preece (@MartynPreece79) reported from Cardiff, Wales

    @ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎

  • welsh_stu
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.

  • SueLidds
    Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England

    @ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !

  • oxWelshElisexox
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Welsh Elise🏴󠁧󠁢󠁷󠁬󠁳󠁿2k (@oxWelshElisexox) reported from Cardiff, Wales

    @EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Damienc1985
    Damien Charlesworth (@Damienc1985) reported

    @ThreeUK So after 8 minutes of dialing over and over again, going through all the automated options, including having the line disconnected twice, I am finally through to someone. Let's see if they can resolve the issue, as there should be no bill to pay, but Three want £350!

  • SteMcP
    Ste McPartland (@SteMcP) reported

    @ThreeUK I have not been able to login to your rewards app for over a week. Trying reinstalling, registering, new password. Nothing works

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.

  • jnafr
    FINGERSJOHN✌ (@jnafr) reported

    @ThreeUKSupport @VodafoneUK Service in Birmingham B43 is awful,been so for momths.

  • Benny__H
    Benny (@Benny__H) reported

    @ThreeUK Hi can you help with a three plus question? I downloaded a voucher code for a £1 cafe Nero...the app says I've already downloaded it but when I go to my codes to find the qr code it says I've got no codes. Thanks

  • carsonsmummy
    Jo Smith 🌹 (@carsonsmummy) reported

    Just had a call from someone supposedly representing @ThreeUK @ThreeUKSupport advising me that my sim will be blocked in 3 days due to network issues. Is this a load of old tosh / spam / phishing, or is it true? I hung up.

  • broony1987
    Broony (@broony1987) reported

    @ThreeUKSupport your mobile signal is terrible

  • jimmysunny85
    jimmy (@jimmysunny85) reported

    @ThreeUK there is your ******* proof right there you absolutely horrible cnts!!

  • SkaterMadnes
    Alexander Bragin (@SkaterMadnes) reported

    @ThreeUK @JonnyMontrealQC It's still broken a year later.

  • DF97678
    DF (@DF97678) reported

    @ThreeUKSupport why are there never any cafe Nero codes?