3 (Three) Outage Report in Cathays, Cardiff, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Tonypandy, Pontypridd, Newport and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Tonypandy |
Phone | |
| Pontypridd |
Phone | |
| Cardiff |
Internet | |
| Tonypandy |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.
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𝕱𝖋𝖎𝖔𝖓 𝕾𝕭
(@ffion_sb) reported
from
Cardiff, Wales
@ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
That @ThreeUK broadband customer survey was interesting. Answered all the questions.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Matt Rymon
(@mattrymon) reported
from
Marshfield, Wales
SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.
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Giggsy
(@DjGiggsy) reported
from
Pontypridd, Wales
@djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf
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Charmaine
(@Champers_88) reported
from
Cardiff, Wales
@ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Newport, Wales
@ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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james wilcock
(@JamesWilco82) reported
@Nick_Wells22 @ThreeUK The moral of this story is if there is an emergency and you're on 3 networks, you're screwed
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Chris Stokel-Walker ~ @stokel@infosec.exchange
(@stokel) reported
PS. Please share with rough location and your network (eg a lot of @ThreeUK customers in London have got nada). Wonder if it's a capacity thing
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DJ Honkity Honk Bruce 🏴
(@DeejBruce) reported
@_vixx @ThreeUK I'm with Three and I didn't get it, I don't think the Three Network is set up to handle CB alerts over 5G which is kinda alarming considering this was meant to be a test.
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TheMeerkatExpress
(@MeerkatExpress) reported
@MarkMiddleton37 @NathLei_F1 Appears if you’re on the shoddy @ThreeUK network, then you’d not have had the alert…
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Great Snowman
(@Great_Snowman) reported
Still waiting for my #EmergencyAlerts although I do wonder if someone at @ThreeUK might have messed up the date/time in the system and it's going to go off at 3am instead, just wondering as my parents on a different network received the alert on time
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John Davies ★
(@imjohndavies) reported
@ThreeUKSupport no emergency alert received!
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😀 Justin 😀 FunJustJustin 🏳️🌈 🥂🍸🍺
(@FunJustJustin) reported
@chlobocop27 @ThreeUK Same i never got it i am on 3 and my friend got it on O2 sat next to me.
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Jolyon Ralph 🪨
(@jolyonralph) reported
@ThreeUKSupport My wife and I didn't get the emergency alert, both of us on Three. Is there a problem? Neither of us have disabled anything, phones on.
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Rachel
(@this_israch) reported
Sounds like it was just everyone on @ThreeUKSupport @ThreeUK who didn’t get the emergency alert today…
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Jack Dunn
(@jackdunncodes) reported
@ThreeUK @ThreeUKSupport @SMARTYMobileUK I feel bad for the support staff and network engineers who are now tearing their hair out lol