3 (Three)

3 (Three) Outage Report in Cathays, Cardiff, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cathays, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cathays, Cardiff, Wales 03/25/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cathays, Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Blackwood, Tonypandy and Pontypridd.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomNewport Phone
United KingdomBlackwood Phone
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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3 (Three) Issues Reports Near Cathays, Wales

Latest outage, problems and issue reports in Cathays and nearby locations:

  • Mrs_Thomas82 Sarah Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mrs_Thomas82) reported from Maesycwmmer, Wales

    @ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE

  • mindspits Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .

  • AnnaB_Cdf Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

  • pringoli lynda pring (@pringoli) reported from St. Julians, Wales

    @ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • MisCatD Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    @ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Have been with @ThreeUK for years and always been very happy with service. However since renewing to a 24 month contract and 5G getting turned on, my service has been absolutely terrible. Terrible or no 3G/4G, calls cutting out or failing. 1/2

  • richieh Richie H  (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here

  • Dariogutier Darío Gutier (@Dariogutier) reported from Cardiff, Wales

    @ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it

  • thisisjmx James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2

  • alunT Alun Thomas (@alunT) reported from Caerphilly, Wales

    @ThreeUK network down after I ios update overnight #threedown

  • elisemarylin éli (@elisemarylin) reported from Barry, Wales

    @ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’vr ever encountered

  • x_Gabrielle_x Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • leoncrabtree_16 leon clare (@leoncrabtree_16) reported

    @ThreeUKSupport @ThreeUK Terrible customer service. Still haven’t fixed an issue with my contract that you are at fault for. Been advised to use ‘web chat’ and it’s not worked for days due to there being nobody there.... awful service

  • telftelf1 telftelf (@telftelf1) reported

    @ThreeUKSupport I’ve had the same contract for over 7 years and suddenly it stops working. I’m not a new customer. This is very disappointing, especially due to the limited travel permitted due to the pandemic. However 3 are happy to keep taking the monthly fee.

  • Robotadept Steve Rossé (@Robotadept) reported

    @ThreeUKSupport Thank you On the app it's says ' we are having technical issues' on the phone it says this is not a three number & online it won't let me continue after I enter the number I ported across

  • RBryan275 Bryan|TelosDAC|Telos#FBPPR#REJION#LindaKatiba (@RBryan275) reported

    @kot_hacker @Xbox Yep @ThreeUK cap my "unlimited data" to 100GB. With most providers the penalty for exceeding is higher costs per MB, looks like safcom are only introducing a slow lane, no?

  • lucymuchenje1 Lucy (@lucymuchenje1) reported

    @ThreeUKSupport I first asked you guys for a payment break you granted it, and promised you wouldn’t cut me off- then you did cut me off- and tried to charge me for the time I was cut off. I was told to cancel my direct debit with you guys so the payment does not come out

  • bokchick bokchick (@bokchick) reported

    @ThreeUK 6 weeks of calls to you and nothing has been done despite this being looked into. Beyond livid just refund the money you have unlawfully taken from my bank account. This is an error on your side and the hours of calls and explaining the situation and still no resolution

  • AdriianFtw AdriianFTW (@AdriianFtw) reported

    @ThreeUKSupport I’m currently on the phone putting a complaint through. I’m sorry Jacq but after the way I was spoken today I assure you Three does not care about it’s customers nor does it appreciate their long term business with them. Appalled cannot begin to describe how you’ve made me feel.

  • lucymuchenje1 Lucy (@lucymuchenje1) reported

    You can forgive the odd mistake here and there but to make mistakes every month @ThreeUK it’s not acceptable! Every month I have an issue with my bill!! Sort it out!! Pandemic, no pandemic it shouldn’t be happening so often! #unhappycustomer 😡😡

  • leoncrabtree_16 leon clare (@leoncrabtree_16) reported

    @ThreeUKSupport That doesn’t solve the problem of you overcharging me for a contract I haven’t agreed to.. I’ve been trying repeatedly since Friday and nothing. You guys are happy enough to take my money but not solve problems you’ve caused. Disgusting.

  • noah27714122 noah (@noah27714122) reported

    @ThreeUKSupport 2 to 3 bars only 4G+ signal is poor whenever I move around in my apartment and outside of my area EH88AP