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3 (Three)

3 (Three) outages and service status in Cathays, Wales

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Full Outage Map
  • 3 (Three) generated 2 outage signals in the last 24 hours around Cathays, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Apr 13, 1:18 AM GMT+1.
  • 40% Internet (40%)
  • 40% Phone (40%)
  • 10% E-mail (10%)
  • 10% Wi-fi (10%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cathays, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cathays, Wales

The most recent 3 (Three) outage reports came from the following cities: Pontypridd, Caerphilly, Newport, Cardiff, Blackwood, and Tonypandy.

CityProblem TypeReport Time
Pontypridd Phone 4 hours ago
Caerphilly Internet 10 hours ago
Pontypridd Phone 2 days ago
Newport E-mail 11 days ago
Cardiff Wi-fi 13 days ago
Cardiff Internet 16 days ago

Nearby cities with recent reports

Pontypridd

2 recent signals

4 hours ago
Caerphilly

1 recent signals

10 hours ago

Community Discussion

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3 (Three) Issues Reports Near Cathays, Wales

Latest outage, problems and issue reports in Cathays and nearby locations:

  • MisCatD
    Cat 🖤 (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

  • gingio
    Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    Delayed tweets thanks to pants service from @ThreeUK

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke

  • kellsandbulls
    𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • Champers_88
    Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • TicketTattle
    Andrew Thomas (@TicketTattle) reported from Cardiff, Wales

    @omnitix @ThreeUK first 3G only network innit

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUK what a load of rubbish customer service is!!

  • jrdnphp
    jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Cardiff, Wales

    @ThreeUKSupport This was yesterday mind! I have not tried that, but if I experience it again I’ll switch. I was with a couple of people on 3 who had full 4G signal but no connectivity so am pretty sure it’s not my device, if that helps any!! Thanks

  • TonyMaloneUK
    Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England

    @Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.

  • oxWelshElisexox
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Welsh Elise🏴󠁧󠁢󠁷󠁬󠁳󠁿2k (@oxWelshElisexox) reported from Cardiff, Wales

    @EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • mindspits
    Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

  • TheMMEvent
    Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor

  • KrisheleG
    Krishele Guzman (@KrisheleG) reported from Cardiff, Wales

    Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!

  • thisisjmx
    J∆MES 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

  • thisisjmx
    J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUK do you have existing customer offers on the 5G cube?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Crocidolite11
    Crocidolite (@Crocidolite11) reported

    £15.96 before April now £18.26 from April and @ThreeUK can’t get their emails out quick enough to tell you of the price increase for a further year of the same ******* service. £27.60 more from one customer. That’s roughly £289 MILLION additional revenue just from the UK alone.

  • adrian83caveill
    AC Photography (@adrian83caveill) reported

    @ThreeUK absolutely disgraceful service, cancelled order due to fraud, despite everything the same as my last order! Now I have to wait 3 months! Complaint department can't actually answer questions or doesnt resolve anything! Disgusting service

  • lunaangel10
    LunaAngelReiki (@lunaangel10) reported

    @ThreeUK can I cancel paramount plus of all my four accounts never wanted it or used it ?

  • send2gl
    Geoff Lane 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@send2gl) reported

    @ThreeUKSupport 12 March 14:30 made a mobile (WiFi calling enabled) to landline call. My signal strength -112 Recipient on numerous occasions unable to hear me yet I could hear him perfectly. Call became unusable.

  • matthayesthfc
    Matt Hayes 🇮🇪 (@matthayesthfc) reported

    @panks_79 @ThreeUKSupport My current phone is broken, but you've saved me. There was a separate section of the Three website for pay-as-you-go 🙈 Which is weird, because I've had to go through an entire different page to buy the same phone I was trying to buy anyway haha Thanks Craig!

  • Soundog_Babylon
    Karl Smith (@Soundog_Babylon) reported

    @ThreeUKSupport why is it I am constantly finding that my phone only has emergency service from the 3 network?! I am missing calls and people tell me when they call I am unavailable! Currently I am paying for a service that isn't fit for purpose!

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    For **** sake @smartymoblie get your system fixed we now have no phone or internet @threeuk pull your socks up this is downright disgusting we had 10meg 18 months ago now nothing

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

  • joeisstanding
    Joe Tweeting. (@joeisstanding) reported

    I had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.

  • Cliff_As_If
    ‘Cliff As If’ (@Cliff_As_If) reported

    @ThreeUK it’s time to say farewell after 15+ years. I just cannot deal with the poor service any longer. I’ve been patient but finally had enough. Loyalty doesn’t seem to matter these days sadly. Any suggestions for different provider would be welcome. Thank you in advance🙏