3 (Three) outages and service status in Cathays, Wales
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Cathays, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received Apr 13, 1:18 AM GMT+1.
- Phone (44%)
- Internet (33%)
- E-mail (11%)
- Wi-fi (11%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cathays, Wales
The most recent 3 (Three) outage reports came from the following cities: Pontypridd, Caerphilly, Newport, Cardiff, Blackwood, and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Phone | 2 days ago |
|
Caerphilly
|
Internet | 2 days ago |
|
Pontypridd
|
Phone | 3 days ago |
|
Newport
|
12 days ago | |
|
Cardiff
|
Wi-fi | 14 days ago |
|
Cardiff
|
Internet | 18 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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Adam Lee (@AdamLee2011) reported from Newport, Wales@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUK do you have existing customer offers on the 5G cube?
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🏴 Stuart 🏴 (@welsh_stu) reported from Barry, Wales@ThreeUK i keep losing signal on Barry Island, postcode CF62 5TQ. It’s stopping me tweeting 😭
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Ross Maisey (@TweetterRoss) reported from Church Village, WalesWow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Matthew J B (@MatthewJB1978) reported from Cardiff, Wales@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England@Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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Suzanne Regan (@SueRegan73) reported from Cardiff, Wales@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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J∆MES 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!
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J∆MES 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]
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Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, WalesAnother day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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Cat Peters (@CatTPeters) reported from Penarth, Wales@fonehouse hi there, I’ve just upgraded my phone, I’m still on @ThreeUK and it says “Sim not supported”. Please can you help?
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Simone Jasmine Jones (@SimoneJonesx) reported from Alway, WalesImagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@ThreeUK what a load of rubbish customer service is!!
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Clare Owen (@ClareO74) reported from Cardiff, Wales@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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J∆MES VINCEΠT 🏳️🌈 🏴 (@thisisjmx) reported from Dinas Powys, Wales@XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Burley (@mavishier) reported@ThreeUK - as a valued customer of three since day I - I am totally brassed off with the internet signal in Grimsby and Cleethorpes. Outside of home I have no internet - so effectively I am paying money for nothing
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Flash 'Arry.. (@17thAttempt) reported@ThreeUK your system is dog ****. How do you expect anyone to use your service.
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Mike Flint from the UK (@michaelfromuk) reported@ThreeUKSupport Not been able to receive any text/sms messages since Monday. As a result, can't login to bank and missed GP appointment. When will issue be fixed? Status shows "there's a problem' but no useful info.
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UK Beauty Online (@UKBeautyOnline) reported@ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossuble to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service
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Joe Tweeting. (@joeisstanding) reportedI had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.
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lee calds (@lobs30) reported@ThreeUKSupport why am I being contacted by a company called credit solutions saying I owe them £800 from a past three account when I never had a contract with three,tried getting help from your website which is quite frankly a load of **** and no use at all
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graham paterson (@grahampaterson9) reported@ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next
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Aln8tdfthr2 (@aln8tdfthr2) reported@ThreeUKSupport are we just ignoring customers now? You've cancelled my internet incorrectly on the wrong date, I've complained to you and you've just ignored me? What sort of customer service is this?
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Danielle (@elektramonster) reported@ThreeUK As your signal is getting consistently worse, we were pleased to find that we could use Vodafone when 3uk isn't working (most of the time where we are currently) however it says Vodafone is a forbidden network! Can you explain this please?
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joy thomS (@thomSJoy) reported@ThreeUK is anyone else having problems with @ThreeUK connection