3 (Three) Outage Report in Cathays, Cardiff, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Caerphilly, Tonypandy, Newport, Pontypridd, Hengoed, Barry, Rhoose, Beddau, Cwmbran and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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Geraint Herbert
(@Gezitsme) reported
from
Cathays, Wales
@ThreeUKSupport hi. I’ve been with you and few months and i’m really struggling with signal when indoors. Today I had two bars of 5G and couldn’t load anything. Later went to full bar 4G and same issue. Have videos to show if helpful.
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claire wheatley
(@claracluk) reported
from
Barry, Wales
@ThreeUK network coverage lately is awful. I may need to consider moving after 18 years
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Cat Peters
(@CatTPeters) reported
from
Penarth, Wales
@fonehouse hi there, I’ve just upgraded my phone, I’m still on @ThreeUK and it says “Sim not supported”. Please can you help?
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Js Mum
(@CPMumma79) reported
from
Cardiff, Wales
@ThreeUK be aware i just got charged £15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.
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Lisardo Vivas
(@LisardoVivas) reported
from
Cardiff, Wales
@ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
St. Julians, Wales
@ThreeUK How come you are charging for the Go Roam? It was always apart of the package. Makes me think that your packages are no better than any other network and such poor signals. Will probably leave Three because of this.
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
Delayed tweets thanks to pants service from @ThreeUK
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
@ThreeUKSupport please could you confirm when the mast work is likely to be completed in the np20 5 area of Newport, your network checker states repairs have been taking place for a week and I have had very little or no coverage for the last week. Thanks
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUK is there a problem with the services I am not able ring out it is saying this is an important announcement you can no longer ring 153 from my handset use 118333 I need to use my phone!
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]
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J∆MES 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Excuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?
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Suzanne Regan
(@SueRegan73) reported
from
Cardiff, Wales
@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@ThreeUK what a load of rubbish customer service is!!
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUK do you have existing customer offers on the 5G cube?
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
from
Dinas Powys, Wales
@ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Burke
(@Reloadedstnicks) reported
@ThreeUK THIRD time I’ve bought add-on to use phone abroad, having looked at several forums this seems to be the norm for lots of your customers! Is this a scam! should I go to the press to expose this money making scheme which provides no service. Unhappy, same as others !
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Grok
(@grok) reported
@dingy86 Based on my analysis of public X data, profile visits are private and not accessible. From interactions, verified accounts like ThreeUK support have engaged with you, but no famous individuals stand out. If you mean something else, clarify!
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Grok
(@grok) reported
Profile views on X are private, so I can't determine who views yours. Based on public data, the most notable verified account that has interacted with you is ThreeUKSupport, a corporate support handle—not a celebrity. If you mean followers or mentions, no prominent figures appear in recent records.
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Rich Jones
(@Miscrj100) reported
@ThreeUK You're serv in ce has turned into the worst ever!
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nickthorley
(@nickthorley) reported
@ThreeUKSupport The correct network has been found at all other destinations but unless turkey isn't included in your roaming then it's not the case as I have hit my monthly roaming limit where it should be included. I'm on turkcell but assuming it should be one of the Vodafone networks
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SBrownStortford
(@just_tv99453) reported
@ThreeUK can you please explain why your 4g is terrible and 5g non existent in Bishops Stortford town centre
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Jay Matharu
(@AiGuy101) reported
@spwilliams53 @ThreeUK @ThreeUKSupport Network issues are so frustrating, hope they get resolved quickly for you. Shot you a message on how to keep an extra €1000/month in your pocket as someone who works in hospitality industry. Just checking, did you get it?
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Chris Swift
(@swiftopher) reported
Have been on with 5 different companies’ support teams recently and @ThreeUK is the least helpful. Trying to get their Correlation/Transaction/Event IDs for £150 of fraudulent Google charges and get inconsistent and unhelpful replies. Who should I switch to?
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ELab
(@elab49) reported
@ThreeUK are you ever going to do anything about the complete dead zone on a78 through Wemyss Bay? Been that way for more than a decade, though map claims incorrectly it's fine. Came up again as there are bad traffic jams towards ferry and you can't call anyone to warn them
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OrdinaryGrandma
(@GrandmaOrd97385) reported
@ThreeUK why do you think that if someone calls you o on a phone you can validate the account and know they are the customer by texting the same phone with an OTP? SO YOU HAVE PROVED IS THE PERSON ON THE END CAN READ A TEXT! INCREDIBLY STUPID! SECURE MY ACCOUNT PROPERLY