3 (Three) Outage Report in Cathays, Cardiff, Wales
Why is my 3 (Three) service not working?
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Cathays, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Blackwood, Tonypandy, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
4 days ago | |
|
Cardiff
|
Wi-fi | 6 days ago |
|
Cardiff
|
Internet | 10 days ago |
|
Cardiff
|
Internet | 14 days ago |
|
Newport
|
Phone | 16 days ago |
|
Blackwood
|
Phone | 19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
-
🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
-
Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, WalesAnother day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
-
🏴Welsh Elise🏴2k (@oxWelshElisexox) reported from Cardiff, Wales@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
-
Alun Thomas (@alunT) reported from Caerphilly, Wales@ThreeUK network down after I ios update overnight #threedown
-
MK (@MK__C) reported from Barry, WalesImagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
-
Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
-
Rhys (@mindspits) reported from Cardiff, Wales@mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.
-
James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Cardiff, Wales@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
-
Richie H (@richieh) reported from Caerphilly, Wales@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
-
Peter MacCabe (@peterkin1010) reported from Barry, Wales@DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .
-
-
🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
-
🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
-
éli (@elisemarylin) reported from Barry, Wales@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
-
Ade (@Bubwal) reported from Cardiff, Wales@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
-
Andrew Thomas (@TicketTattle) reported from Cardiff, Wales@omnitix @ThreeUK first 3G only network innit
-
Matthew Jones (@stumpy_juk) reported from Cardiff, Wales@ThreeUKSupport network issues in Cardiff..
-
Sarah Thomas 🏴 (@Mrs_Thomas82) reported from Maesycwmmer, Wales@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
-
lynda pring (@pringoli) reported from St. Julians, Wales@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
-
Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, WalesJust came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Lisa w (@Lisaw25650181) reported@ThreeUK can you please tell me why your network is so bad all of a sudden in the G34 area of Glasgow, it’s absolutely horrendous and I use it for work. Complete joke of a company should have stayed with @VodafoneUK wiol be going back soon!!!
-
Derek Turpin (@thedelboy) reported@ThreeUK stop trying to make your customers sign up for crap they don't want! Reported to ofcom
-
Phil (@p26bow) reported@ThreeUKSupport @ThreeUK ffs guys 5 says on the trot now. How much longer does it take to fix this issue you have. Are you gong to be refunding for this?
-
Chad (@chadissacclark) reported@ThreeUKSupport Please can somebody help me!
-
LT (he/him) (@lmtmojo) reportedIs there a more frustrating company to deal with than @ThreeUK ? Have tried 3 times today to ask how long in totality I have been a customer of theirs and every time this simple question has baffled the life out of their advisers
-
Sandra Pascoal - Lima (@SPascoalLima) reported@ThreeUK @Parklifefest You are a disgrace! I have spent THREE months trying to deal with your Indian customer services. Despite written assurances, you keep accessing my bank account without lawful right. Not only have you provided me with written evidence of breach of contract, DD mandate & theft...
-
kizldn (@KizLdn) reportedStay away from @ThreeUK they customer service is terrible. You been warned
-
wendoverkevb (@kevb47078727) reported@ThreeUK so I'm guessing with the almost complete service outage in the aylesbury area over the last few days, all 3 users will be getting a little 'we're really sorry' gift?
-
C (@shayaribyc) reported@ThreeUK Why is it that despite being the "UK's biggest network", after all these years you cannot offer something like a shared connection or esim connection for a 4G smartwatch i.e. Galaxy Watch and Apple Watch etc?
-
SideshowMatt 🇪🇺🔶️💙🇺🇦 #GTTO (@Sideshow_Matt) reported@ThreeUK Shame you couldn't provide decent phone reception for your customers who attended @DownloadFest this weekend just gone. No data at all for 3 whole days. SMS messages coming through hours late. People on EE & O2 were getting reasonable service, so why can't you sort out similar?