3 (Three)

3 (Three) Outage Report in Cathays, Cardiff, Wales

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cathays, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cathays, Cardiff, Wales 01/25/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (21%)

    Phone (21%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cathays, Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Blackwood, Newport, Tonypandy and Cwmbran.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomBlackwood Phone
United KingdomCardiff Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Cathays, Wales

Latest outage, problems and issue reports in Cathays and nearby locations:

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

  • TrystanOwens drunkmuppet (@TrystanOwens) reported from Cardiff, Wales

    @ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple I’m having a similar issue and @ThreeUK won’t do anything about it. They told me to download some app which won’t help anyway as it’s unknown caller. I think next step is I’ll be forced to change my number 😐

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    Imagine being a @ThreeUK customer with 2 contracts for years on end and being told to find another service provider because they can’t fix the masts in my area and then refuse to refund what I’ve paid off this mobile or even pay my upfront cost for my next phone 😡 #scabs

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Penarth, Wales

    @PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.

  • MatthewJB1978 Matthew J B (@MatthewJB1978) reported from Cardiff, Wales

    @SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport I'm a Three user and have had experience of both good and bad network in and around the Cardiff area. What Three are stating is true but it's taking longer than they planned originally. Three have the largest 5G bandwidth allocation of all the UK networks plus they also have..

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport @VodafoneUK @ThreeUK I am also on Vodafone. And I would agree they now have overall a formidable network But they have less bandwith 5G than Three..50mHz as opposed to 140mHz so when Three eventually launch 5G 5G it'll be interesting how it all pans out.

  • reece_evans Reece (@reece_evans) reported from Weston-super-Mare, England

    @ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.

  • christianfclark Christian Clark (@christianfclark) reported from Cardiff, Wales

    @ThreeUKSupport Yes I usually switch between when my 4G struggles. My calls have been dropping and not working properly too though in a variety of locations.

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving

  • abbie_hunt abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to ‘3G’ as advised from your in store staff, because the network is so slow atm.

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUK I need to cancel because signal is ****.

  • SimoneJonesx Simone Jasmine Jones (@SimoneJonesx) reported from Alway, Wales

    @ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @ThreeUKSupport Incredible customer service NOT!!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenM200286 Steven Marshall (@StevenM200286) reported

    Why ******** do I keep receiving calls from foreigners, claiming to be from @ThreeUK and when you Google the numbers, 2 are Kebab shops, and 1 was from a green grocer?? Sick of it.

  • AlexJive Alexander Kenneth Martin Douglas (@AlexJive) reported

    I thought @ThreeUK ‘s reception was supposed to improve now they have merged with @vodaphone. It’s still awful.

  • RoyalNelly Nelly (@RoyalNelly) reported

    @ThreeUKSupport Day three of outage for Mobile Broadband & Phone in CV5, vague apologies for any disruption this may be causing on the website and no timescale for resolution. When will this be fixed and how are you compensating for complete loss of service?

  • _Mark_Bailey_ Mark Bailey (@_Mark_Bailey_) reported

    @VodafoneThreeUK Happy with @ThreeUK for more than 6 years. Sadly had to cancel my broadband contract today due to some shady upgrading my contract without permission. Disappointed but I hope this isn't a sign to come with @VodafoneUK on the scenes... 😞

  • JesusAVFC Sam Morris (@JesusAVFC) reported

    @ThreeUKSupport I have not been able to make a call in 3 days now I have checked my area and it says there is a problem that your trying to fix. How long does this normally take?

  • AnitaSCollins Anita Collins (@AnitaSCollins) reported

    @ThreeUKSupport No device delivered and no response from the raised complaint. Ive been a three customer since their inception

  • MattyHerod Matty Herod (@MattyHerod) reported

    @ThreeUKSupport can I get some help please

  • ethanms10 Ethan (@ethanms10) reported

    @ThreeUKSupport I asked an agent earlier in the week to do it on chat and they didn’t bother to do it, had him chat though again now and they say they’ve done it. Will be logging a complaint

  • hrbuttpk Hamza Butt (@hrbuttpk) reported

    - @ThreeUK why is your internet not working today? Terrible service in CB4.

  • mcginty46 Mcginty (@mcginty46) reported

    @jimmysunny85 @ThreeUK Last few days my signal has been shite..now i know why..thank god i'm sim only..will be off soon..