3 (Three) Outage Report in Cathays, Cardiff, Wales
Why is my 3 (Three) service not working?
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Cathays, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Blackwood, Tonypandy, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
2 days ago | |
|
Cardiff
|
Wi-fi | 4 days ago |
|
Cardiff
|
Internet | 7 days ago |
|
Cardiff
|
Internet | 11 days ago |
|
Newport
|
Phone | 13 days ago |
|
Blackwood
|
Phone | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
-
🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
-
MK (@MK__C) reported from Barry, WalesImagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
-
🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
-
Clare Owen (@ClareO74) reported from Cardiff, Wales@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
-
🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
-
Ade (@Bubwal) reported from Cardiff, Wales@RobBruceK @ThreeUK @O2 @EE @VodafoneUK No awful. Just spent 5 days with no data/calls due ti Insufficient bandwidth. My family and friends who were with O2/BT/Vodaphone had no problems. Worst ever. So regret leaving previous provider last month. Their coverage checker is inaccurate too
-
Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
-
Ade (@Bubwal) reported from Cardiff, Wales@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
-
Ade (@Bubwal) reported from Cardiff, Wales@ThreeUKSupport @StroopWafel13 Your service at Glastonbury was virtually non existence! No other providers had the issues 3 customers did at Glastonbury!!
-
Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
-
Andrew Thomas (@TicketTattle) reported from Cardiff, Wales@omnitix @ThreeUK first 3G only network innit
-
Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
-
Krishele Guzman (@KrisheleG) reported from Cardiff, WalesHorrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
-
🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
-
Shane (@gingio) reported from Cardiff, Wales@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
-
Ade (@Bubwal) reported from Cardiff, WalesExactly the same problem I had with @ThreeUKSupport at #Glastonbury. No service unable to keep in contact with my family both onsite and off. Their coverage checker is false for the vale of avalon area! #ripoff #falseadvertising #threeuk #3
-
🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
-
Krishele Guzman (@KrisheleG) reported from Cardiff, Wales@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
-
Martyn Preece (@MartynPreece79) reported from Cardiff, Wales@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
-
🏴Welsh Elise🏴2k (@oxWelshElisexox) reported from Cardiff, Wales@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Pete (@gonnella) reported@ThreeUKSupport I have an esim at the moment, I am going to buy a new iPhone. I need a replacement esim for my new iPhone, your customer service to send me one !
-
🇬🇧David Bullivant🇬🇧 (@SmurfStilts) reported@ThreeUKSupport Yes same postcode and it was fine for a couple of weeks and then it's started again. Problem is I can't login to anything because it needs to send a recieve data for playstaion and xbox etc. What I've noticed is if my download exceeds 500mb my upload is 0
-
Mico (@oneMico) reported@ThreeUKSupport No, if you look at the whole thread, this is just a list of how awful your mobile data service is. Apologies. This was from last Sunday.
-
peter chamberlain (@Pdc1956Peter) reportedWell that's a first for me. Just had to send copies of my GP & Hospital docs to @ThreeUK because I needed help with a small debt, & they demand proof I have depression, anxiety & cancer. Caveat emptor if thinking of getting a phone or broadband.
-
BHARATKUMAR (@bkpatel81) reported@ThreeUK I have renewed my contract yesterday via 3Mobile Hounslow store. Within an hour of renewal I went to store again to cancel contract as found better deal online. went into store on same day to cancel the contract but they said cannot cancel it. what kind of service is ?
-
ParisP (@ParisP_xo) reported@ThreeUK is the WORST network provider ever
-
Andrew Charman (@AndrewAndysail) reported@ThreeUKSupport No problem, won’t waste money with you again
-
Mico (@oneMico) reported@ThreeUK Forgot to add, another place mobile data doesnt work: Hampden. What a service!!
-
Silky Glenn. (@silky_glenn) reported@ThreeUK Just went to Amsterdam, signal has never been so good. I was told the issue was my handset? Clearly I have been lied to. I should be able to cancel my contract and return my handset as you are not providing me with the service I pay for.
-
cjcjcjcj (@cjfloorhit) reported@ThreeUKSupport I paid a balance That was owed around 7 hours ago and it says I have still have to pay £0.00, how do I fix it?