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3 (Three)

3 (Three) outages and service status in Cathays, Wales

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Cathays, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received May 7, 1:04 PM GMT+1.
  • 60% Internet (60%)
  • 20% E-mail (20%)
  • 20% Phone (20%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cathays, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cathays, Wales

The most recent 3 (Three) outage reports came from the following cities: Newport, Cardiff, Pontypridd, Caerphilly, and Blackwood.

CityProblem TypeReport Time
Newport Phone 7 days ago
Cardiff Internet 14 days ago
Cardiff Internet 14 days ago
Cardiff Internet 18 days ago
Cardiff E-mail 25 days ago
Pontypridd Phone 1 month ago

Nearby cities with recent reports

Newport

1 recent signals

7 days ago

Community Discussion

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3 (Three) Issues Reports Near Cathays, Wales

Latest outage, problems and issue reports in Cathays and nearby locations:

  • CPMumma79
    Js Mum (@CPMumma79) reported from Cardiff, Wales

    @ThreeUK be aware i just got charged ยฃ15 for a 21 minute conversation with another mobile user! That is appalling. Please explain why your charges have gone up 250% I will be changing network ASAP.

  • Moe3k9
    C-Note (@Moe3k9) reported from Cardiff, Wales

    @ThreeUK fix up

  • welsh_stu
    ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ Stuart ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@welsh_stu) reported from Caerphilly, Wales

    @ThreeUKSupport Been through this, you wonโ€™t check as itโ€™s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now itโ€™s about 4mb down and no one there seems bothered.

  • richieh
    Richie H ๏ฃฟ (@richieh) reported from Caerphilly, Wales

    @ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....

  • SueRegan73
    Suzanne Regan (@SueRegan73) reported from Cardiff, Wales

    @ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

  • peterkin1010
    Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @DJAshBash @ThreeUKSupport ..a new chunk of 4G 1500mHz aka Ban.d 32. When they're actually commissioned the Three network has huge potential to deal with all these issues virtually overnight. Sadly they don't communicate the cause and ther solutions very well hence disappointed customers.

  • RosskoKeniston
    Rossko ๐Ÿ‘‰๐Ÿ‘‰ (@RosskoKeniston) reported from Porth, Wales

    This may be something that only affects me but it's hugely unfortunate @ThreeUK are discontinuing their Three In Touch app. I don't have that great a signal in my house and being able to make calls and text over WiFi was a massive benefit. Arg.

  • matthewthowells
    hi iโ€™m matthew (@matthewthowells) reported from Cardiff, Wales

    @ThreeUK @ThreeUKSupport I don't usually have good experiences with customer support calls, but tonight's call was one of the best I've had. Finally, staff that I can clearly hear and understand. Unfortunately I am moving on from Three but your staff tonight were excellent. ๐Ÿ‘

  • abbie_hunt
    abbie (@abbie_hunt) reported from Cardiff, Wales

    @ThreeUK I had to change my data to โ€˜3Gโ€™ as advised from your in store staff, because the network is so slow atm.

  • thisisjmx
    Jโˆ†MES ๐Ÿณ๏ธโ€๐ŸŒˆ ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]

  • x_Gabrielle_x
    Gabrielle Jenkins (@x_Gabrielle_x) reported from Newport, Wales

    @ThreeUKSupport Worst company iโ€™vr ever encountered

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport Iโ€™ve been on phone for an hour, and On live chat. Itโ€™s useless. Rubbish company and customer services is a joke

  • RosskoKeniston
    Rossko ๐Ÿ‘‰๐Ÿ‘‰ (@RosskoKeniston) reported from Porth, Wales

    @ThreeUKSupport I'm nearing the end of a two year contract! I don't live in a great signal area unfortunately, calls tend not to reach my phone at home unless I have the WiFi on. I'm definitely not complaining, there are huge benefits to Three, InTouch was literally a lifesaver a while back!

  • gingio
    Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    Delayed tweets thanks to pants service from @ThreeUK

  • AnnaB_Cdf
    Anna Brzezinska (@AnnaB_Cdf) reported from Cardiff, Wales

    Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff ๐Ÿ‘Ž๐Ÿ˜‘๐Ÿ™„ #threedown

  • reece_evans
    Reece (@reece_evans) reported from Weston-super-Mare, England

    @ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @NathanWyburnArt @Apple Iโ€™m having a similar issue and @ThreeUK wonโ€™t do anything about it. They told me to download some app which wonโ€™t help anyway as itโ€™s unknown caller. I think next step is Iโ€™ll be forced to change my number ๐Ÿ˜

  • bethjx_
    ะฒeั‚ะฝฮฑn (@bethjx_) reported from Pontypridd, Wales

    @ThreeUKSupport ๐Ÿ˜‚๐Ÿ˜‚ am already with you.. just waiting to upgrade in September hopefully the iPhone 8 will go down a bit

  • gordonpr1c3
    Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • MisCatD
    Cat ๐Ÿ–ค (@MisCatD) reported from Cardiff, Wales

    @ThreeUK customer service is horrendous

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kuromiyalucien
    Kuromiya Lucien (@kuromiyalucien) reported

    @Kurobiites new contract i didnt ask for??? no clue @ThreeUK wtf is this

  • MarkChappe93649
    Mark Chappell (@MarkChappe93649) reported

    @ThreeUK why do you have illogical proceedures that don't allow the account holder, but non phone user, to cancel the contract when have passed security validation but not have access to a passcode? Seems like deliberate contract frustration to enforce additional charges @Ofcom

  • kegger1664
    brendan (@kegger1664) reported

    @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

  • eleonorasfalcon
    Sue๐Ÿฆ–๐Ÿ‡ฎ๐Ÿ‡ฑ๐Ÿ’š๐Ÿค๐Ÿ’œ๐Ÿณ๏ธโ€๐ŸŒˆWomen, Life, Freedom (@eleonorasfalcon) reported

    .@ThreeUK is this a genuine company dealing with customer contracts 0161 696 5597?

  • jcopps80
    jcopps (@jcopps80) reported

    @ThreeUKSupport why is your signal in Manchester so so bad you have merged with Vodafone and itโ€™s even worse than it was before โ€ฆ defo leaving you after this contract utter shite

  • petermidgley
    Peter Midgley โ˜€๏ธ (@petermidgley) reported

    Internet seems to be down in the SL99DH area. Thanks @ThreeUKSupport

  • BambieBambini
    Kitty Coco (@BambieBambini) reported

    @ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. Iโ€™m switching to another provider.

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money from my account knowing about the fraud. I keep reporting the fraud to customer services and nothing has been done to address it. Three consciously enable Fraud!

  • diversionsgifts
    Diversions (@diversionsgifts) reported

    @ThreeUKSupport hi got a new iPad from you on Saturday but no eSIM please help

  • reformdbohemian
    Reformdbohemian (@reformdbohemian) reported

    If you are thinking about moving to @ThreeUK DON'T I've had no service pjone or internet since yesterday morning and no sign of it retutning. Their support just reads a script saying your service will be fixed shortly. Thank goodness for @EE pay as you go WiFi hotpot.