3 (Three)

3 (Three) Outage Report in Cathays, Cardiff, Wales

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cathays, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cathays, Cardiff, Wales 01/14/2026 15:00

January 14: Problems at 3 (Three)

3 (Three) is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cathays, Cardiff, Wales

The most recent 3 (Three) outage reports came from the following cities: Cardiff, Blackwood, Newport, Tonypandy and Cwmbran.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomBlackwood Phone
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Cathays, Wales

Latest outage, problems and issue reports in Cathays and nearby locations:

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk

  • gordonpr1c3 Gordon Price (@gordonpr1c3) reported from Cardiff, Wales

    @ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @ThreeUK Customer service is rubbish!! Don’t let them say they’ll close the case and then don’t sort the problem. I always thought they were pretty good, but, after a call of over an hour, I get nowhere! Extended my contract without my permission. 😡

  • JAMIEGRANNELL Jamie LFC Grannell (@JAMIEGRANNELL) reported from Newport, Wales

    @ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans

  • Champers_88 Charmaine (@Champers_88) reported from Cardiff, Wales

    @ThreeUKSupport I’m having issues when people are calling me sometimes it says number invalid. Any suggestions?

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.

  • TonyMaloneUK Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England

    @Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.

  • TonyMaloneUK Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England

    @ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.

  • TonyMaloneUK Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England

    @ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales

    @ThreeUKSupport I raised a complaint, they asked to close it as it was dealt with, passed me on to another agent to finalise it and bang, back to square one as the issue wasn’t solved. Called again, the agent couldn’t see that the complaint and disconnected the call. I’m a long standing customer

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    That @ThreeUK broadband customer survey was interesting. Answered all the questions.

  • mattrymon Matt Rymon (@mattrymon) reported from Marshfield, Wales

    SO Disappointed with the level of service from @ThreeUK Recommended a family member to them and never received the referral money even though I have chased 5 times! 6 months on! Shocking service.

  • ffion_sb 𝕱𝖋𝖎𝖔𝖓 𝕾𝕭 (@ffion_sb) reported from Cardiff, Wales

    @ThreeUK are lowkey the best network, just changed my contract and I’m paying £11 a month for all you can eat data, unlimited texts and calls 👀

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany

  • thisisjmx J∆MES VINCEΠT 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Dinas Powys, Wales

    @XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now

  • TonyMaloneUK Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England

    Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @djphilg101 @ThreeUK You should have 5G down with you now, 4G is good up here tbf

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Victoria, Wales

    @ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ElektroworksUK Elektroworks (@ElektroworksUK) reported

    @MrJosephValente @ThreeUK @Apple The phone comes with a Lightning cable right? You can use any USB plug to get it going. Not supplying a plug cuts down on both waste and packaging.

  • DrFullick Dr Sarah Fullick (@DrFullick) reported

    @ThreeUKSupport yet another call talking 30+ minutes trying to get an upgrade, pay my bill, sort my account! This has been the worst experience, very disappointed. Misinformation, actions not followed through and leaving me to chase you multiple times, poor customer service.

  • GlassJarOfMoles Glass Jar Of Moles (@GlassJarOfMoles) reported

    @ThreeUKSupport The two days have passed now. No SIM card in the post. It's nearly 2 weeks since the request was put in for a replacement SIM. Lots of empty promises from your customer services. Despite having on your records that my mum is vulnerable...

  • alballentyne Higher Transmissions (@alballentyne) reported

    @ThreeUKSupport It would be great for someone to call me who can actually do something about it rather than reading off a script and computer screen. As at the moment my solution is to freeze the account and go to giffgaff. Which after 12 years with Three seems more logical.

  • Se4nC Sean Cannon (@Se4nC) reported

    .@ThreeUK massive issues contacting and getting with @ThreeUK. I have been charged twice and not getting any support to rectify the situation. Terrible service. Would not use them again.

  • GeorgeHopkins15 George Hopkins (@GeorgeHopkins15) reported

    @ThreeUK why have you charged me for a paper itemised bill I've never had or asked for?

  • Jdoreilly85 JDOR (@Jdoreilly85) reported

    Never ever trust the absolute liars @ThreeUK They lie through there teeth just to get you to drop legitimate reasons for complaint. Not fit for purpose!

  • SMGuitars Stu Moir (@SMGuitars) reported

    @SMARTYMobileUK I really need to speak to a person about an issue. The web chat is getting me nowhere. @ThreeUK

  • pad_rc Pad (@pad_rc) reported

    @Elliott_RFC @vtrenkic @ThreeUK Over 2 years and 3 months later and this problem still persists.

  • diablotbo olly (@diablotbo) reported

    @ThreeUK I have just moved from three to o2 but getting a pac code said I had to pay £20 how come when I've been out of contract over 10years? And worse of all now my number has moved how can I use my three phone for the next month?please help