3 (Three) Outage Report in Cathays, Cardiff, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Blackwood, Newport, Tonypandy and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Phone | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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Clare Owen
(@ClareO74) reported
from
Cardiff, Wales
@ThreeUK Not great service! Look after your loyal customers #loyalcustomersmeannothing 😡
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport This was in CF83 1XP and it’s been terribly slow for months now.
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@jaybee_ms Moved to them last month. Advise against it. Data service has been awful. Wish I'd never moved provider. Tried all the main providers and 3 is by far the worst #threeuk #crap
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Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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MK
(@MK__C) reported
from
Barry, Wales
Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart H-R
(@thecubicone) reported
@ThreeUKSupport Yes tried all that. It’s gone from a fairly consistent 40+ meg download down to maybe 4 if lucky. Disappointing after such a good start.
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Renis
(@DaveTheKunt) reported
@ThreeUK What’s with the spam callers operating from your network on +44 7868 790504?
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Athens - The Truth
(@AthensTheTruth) reported
@ThreeUKSupport Hello. I cannot receive OTP (verification) texts from my bank, from PayPal, and from Amazon today, but I instantly receive texts from "Three UK" itself and from friends. I'm using wifi-calling on a perfect internet connection. PLEASE FIX THIS URGENTLY!
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Connor.
(@CONRH) reported
@phlakey5 @ThreeUK @SamsungHelpUK Loool they scammed me, sold me 2 S21 ultras for £750 then cancelled the order and asked me to pay an extra £200. Asked how to make a formal complaint and now I just get ignored 😳 good luck to you getting a repair
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Suupz That Keeper
(@Suupaman17) reported
@ThreeUK lost my phone. Trying to get it blocked but lines aren't open yet. Online says from 8am please help!
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#TheSith♈
(@Ants_Asylum) reported
Every month I've got to cuss out @ThreeUK network problems. Only for them to say "Sorry we are sorting it" You've been sorting out you lots Xmas parties
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Athens - The Truth
(@AthensTheTruth) reported
@ThreeUK Hello. I cannot receive OTP (verification) texts from my bank, from PayPal, and from Amazon, but I instantly receive texts from "Three UK" and from friends. I'm using wifi-calling on a perfect internet connection. PLEASE FIX THIS URGENTLY!
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Rob Howard
(@radiorobhoward) reported
@ThreeUK hey guys my wife recently bought a 3 phone and it is almost unusable in the London area. There is never any signal, and you cant even get WhatsApp messages through let alone the Internet. However your website says good service. Whats going on?
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Gordon Kennedy
(@gordon1873) reported
@ThreeUKSupport hi is there a problem in G21 4BW? Can't connect on phone or on WiFi?
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Karl Berry
(@Berry2807) reported
@ThreeUKSupport I'm not sure what's happening but it's nearly 2 weeks later and signal is still awful.. it's lucky I've manage to get on my neighbour in works WiFi, can you please take a look what's going on.