3 (Three) Outage Report in Cathays, Cardiff, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Newport, Tonypandy, Cwmbran and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Phone | |
| Tonypandy |
Wi-fi | |
| Cardiff |
Phone | |
| Cwmbran |
Total Blackout | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
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MK
(@MK__C) reported
from
Barry, Wales
Imagine waiting 30 odd minutes for the upgrades department to then be put to customer service who then says yeah upgrades is down at the moment @ThreeUK 🙃 Legit wasted my time
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🏴Welsh Elise🏴2k
(@oxWelshElisexox) reported
from
Cardiff, Wales
@EnglishPhoebeX1 @ThreeUK @ThreeUKSupport **** mines been cutting out on calls but not no network
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport They said wait a week and try again, and it’s still horrendously slow.
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Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport No improvement after a restart and I tried 3 different phones so I know it’s not my phone. The phone is on 3G most of the time anyway and it is around the same speed as 4G. The signal is absolutely terrible.
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C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
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Shane
(@gingio) reported
from
Cardiff, Wales
@jgfoxy @O2 @ThreeUK Good choice! I love being with 3 and find my signal is much better than that on my work phone which is o2.
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@ThreeUKSupport Been through this, you won’t check as it’s a business account and the business team never follow up. 2 years ago Caerphilly had around 40mb down now it’s about 4mb down and no one there seems bothered.
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
Horrible T&Cs usage by @ThreeUK and #Wuntu on their Google Play offer. Tricked me into charging my bill instead of using the offer!!
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@samboc86 @hockey_laura @Apple @ThreeUK I hate change and I'm sure they bank on being being apprehensive about it. I'm never going back to them
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Martyn Preece
(@MartynPreece79) reported
from
Cardiff, Wales
@ThreeUK great if you have no issues, as soon as there’s a problem they give all the bull!! 👎👎👎
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lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@JohnDubyaUK @ThreeUK Yeah they’re all in such a rush to get 5G out, they just seem to have given up on trying to get 4G sorted out. At least show me I’ve got a crap signal, don’t pretend it’s all full speed and awesome.
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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Krishele Guzman
(@KrisheleG) reported
from
Cardiff, Wales
@dlever21 @ThreeUK My problem was they added a new condition this time that said if you haven't used it since January. but @ThreeUK ran the offer in May and I used it then. Guaranteed they caught LOADS of people out 😡
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éli
(@elisemarylin) reported
from
Barry, Wales
@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
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Andrew Thomas
(@TicketTattle) reported
from
Cardiff, Wales
@omnitix @ThreeUK first 3G only network innit
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .
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Rhys
(@mindspits) reported
from
Cardiff, Wales
@mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian McKinnon
(@giframac) reported
@ThreeUK I have been with you for 13 years but lack of coverage on 4G, poor signal in general (nationally) and an exceptionally high monthly charge is making me reevaluate. Can I return my phone and cancel my contract? I'm thinking of moving to another provider.
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cycleoptic💙💚
(@cycleoptic) reported
@ThreeUKSupport Why don’t you have details of problems on your network? internet is intermittent, was completely dead but currently, some sites ok others not reachable.
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tony
(@TonyCarty7) reported
@ThreeUKSupport just upgraded via chat service, advisor said I would get an email to confirm this however nothing has came through and on 3 app nothinf showing
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Andy
(@chalkychap) reported
@ThreeUKSupport @O1O11O11O11O1O Yeah, very annoying when WiFi Calling service breaks-down no mobile signal here either. After restoring the service yesterday afternoon, I've just lost WiFi Calling again this morning... frustrating times.
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Zaylie
(@ZaylieLincoln38) reported
@ThreeUK I don't understand why I've been waiting over a month for my refund 🤔 every time I call staff are so helpful! But your system clearly let's you down.
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cycleoptic💙💚
(@cycleoptic) reported
@ThreeUKSupport How do you know that the issue is sorted ( it isn’t) if you don’t know what the problems was ? @ThreeUK
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Aladdin
(@aladdin129) reported
@ThreeUKSupport If i could call them dont you think i havnt thought of that, duh. They cannot hear me. They do not call back. So you want me to travel to another area to see if i can get a signal. I am at work till late. And your offices are closed. Sort it out. When will the mast get fixed.
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Luis Tsukayama-Cisneros, Ph.D.
(@luis_tsukayama) reported
@ThreeUKSupport It worked again for a few hours last night but it’s down again this morning. The Three Network Check website says there are no problems in this area.
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cycleoptic💙💚
(@cycleoptic) reported
@ThreeUKSupport Intermittent internetagain just now… N29 10.12 What IS the problem , and when will it be fixed ? @ThreeUK
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Andy
(@chalkychap) reported
@ThreeUKSupport the web-site doesn't list the Apple iPhone 12 in the "Devices that can run Wi-Fi Calling" - why is this? You can use an Apple iPhone 12 and Wi-Fi Calling on the EE mobile network - surely Wi-Fi Calling works same way because EE and three share infrastructure?