3 (Three) Outage Report in Cathays, Cardiff, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent 3 (Three) outage reports came from the following cities: Cardiff, Blackwood, Newport, Tonypandy and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Blackwood |
Phone | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
On hold to @ThreeUK possibly the worst phone company i’ve ever encountered in my whole life
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah and the problem was still there, my phone was changed because apparently was the phone and the problem is still here! It’s been 2 years contract in hell!! I can’t wait to finish it
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Anna Brzezinska
(@AnnaB_Cdf) reported
from
Cardiff, Wales
Just came back from North Wales and thanks god I have a sat nav & sos button in my @MercedesBenz as otherwise my journey in the morning would involve searching for an actual road map since @ThreeUK was down, so no service nor data during 4h journey from Cardiff 👎😑🙄 #threedown
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éli
(@elisemarylin) reported
from
Barry, Wales
@ThreeUK i literally need my phone to study yet i can't because your phone lines are down, absolutely ridiculous. i will 100% be switching after this, thank God my contract is up.
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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Peter MacCabe
(@peterkin1010) reported
from
Barry, Wales
@DanielIqbal1999 @ThreeUK That should not happen. If the Three signal fails a 999 call should automatically be routed through any alternative network .
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Rhys
(@mindspits) reported
from
Cardiff, Wales
@mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Another day where @ThreeUK fails to provide decent phone service. I’ve got full signal but yet my services is so slow. #whatamipayingfor
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Richie H
(@richieh) reported
from
Caerphilly, Wales
@ThreeUK @ThreeUKSupport Haven't had any service at all since yesterday and still nothing, with a business to run.....
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’vr ever encountered
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lynda pring
(@pringoli) reported
from
St. Julians, Wales
@ThreeUK hope network is working correctly now! Hit and miss since yesterday 🤔
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
@ThreeUKSupport Yeah there weren't any issues. Just no inside signal. There was definitely no 3G & no VoLTE either. Just thought I'd mention it. Mayb a consideration for future network upgrades.
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C-Note
(@Moe3k9) reported
from
Cardiff, Wales
@ThreeUK fix up
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Matthew Jones
(@stumpy_juk) reported
from
Cardiff, Wales
@ThreeUKSupport network issues in Cardiff..
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Alun Thomas
(@alunT) reported
from
Caerphilly, Wales
@ThreeUK network down after I ios update overnight #threedown
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
So 2 weeks ago there was a 4G issue in my village with speeds in kbps range. It's been better but last few days now fine 50-70 Down, around 18 Up. @ThreeUKSupport It's not easy when living a completely mobile network operator life. No home fixed ISP. 1/2
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Cat 🖤
(@MisCatD) reported
from
Cardiff, Wales
@ThreeUK customer service is horrendous
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Gabrielle Jenkins
(@x_Gabrielle_x) reported
from
Newport, Wales
@ThreeUKSupport Worst company i’ve ever encountered. No wonder why your basically failing as a company
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Darío Gutier
(@Dariogutier) reported
from
Cardiff, Wales
@ThreeUKSupport Is the same whit whatever I do. Every area I’m going specially when is crowded around me. I have changed SIM cards, phone and the problem is still here
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Stone
(@enots27) reported
@ThreeUKSupport Its every where I go I will have 4g or 5g signal but data only works from time to time. The next step for me will be trading standards as thee are not supplying the service that I am paying for
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Renaud Guérin
(@RenaudGuerin) reported
@ThreeUKSupport Unusable speeds on 5G for a few hours now, in central London (can share postcode in DM). I rely on it for work. Your network status page shows no issues. Can you help please ?
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🇨🇩🇦🇴
(@abelwest_) reported
@ThreeUKSupport Yeah my other apps working as normal but Snapchat is the only app that's not working. I reset my phone, deleted the app, etc and still not working but yh I'll reach to snap directly
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Chantel
(@CDavieSTEM) reported
@ThreeUKSupport Just went onto a £14 contract with a new 4G router before the weekend. Three support never mentioned anything about charging £87.
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Ru
(@Ruairidh31) reported
@ThreeUKSupport I had it confirmed to me more than once that yes, I was fully cancelled. So please stop this harassment. how can you charge me and threaten me with cancellation fees when i dont have a contract with you anymore?! I will never ever use three again.
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Ru
(@Ruairidh31) reported
@ThreeUKSupport thats the only email i have r any form of document. As you can see it says my contract ended on the 5/11/21. AS you can also see I wasn't even using the service. It took so many phone calls to actually say yes im cancelling. plus why am i now being told its 13 pounds not 17?
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AngstyJew🎶
(@That_Musician) reported
@ThreeUKSupport Is there a support number to call to talk about issues and resolving them? I’m in between two meetings and I don’t necessarily have the time to get into a shop.
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ben Jobson
(@ben_Jobson) reported
@ThreeUKSupport thanks ill stick with my current 3g setup and current network then
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Chantel
(@CDavieSTEM) reported
Hello @ThreeUK Recently upgraded home broadband and my first month payment is £87.13 on a £14 contract, which was never mentioned when I called to discuss an upgrade. Your online help isn't working either. Why am I being charged >£87 for 1 month broadband?
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Stephen Radford
(@steve228uk) reported
@mcelhearn @ThreeUKSupport It looks like Apple might have actually banned a block of addresses from Three 😬 Got a new IP after cycling my router and still the same problem.