3 (Three) Outage Report in Penarth, Vale of Glamorgan, Wales
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (44%)
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Total Blackout (35%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent 3 (Three) outage reports came from the following cities: Newport, Weston-super-Mare and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Weston-super-Mare |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport TA8 2SE, I bought MiFi with 30 day contract and the coverage in this area is awful. I will be cancelling and going with another provider.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUK I have just had the worst customer service experience I have ever had. My knowledge of your products and services was much better than your staff. Also, TV noise un background made it hard to understand the Glaswegian accent and adviser 2 spoke fast and did not listen 😡
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Simone Jasmine Jones
(@SimoneJonesx) reported
from
Alway, Wales
@ThreeUKSupport You have lost me a customer as of today and my complaint is currently with the ombudsman. Your staff and managers are awful!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUK Extremely annoyed with your service. Been a customer for many years and have two lines. Tried to upgrade and was told a price. I asked was there any upfront costs to be told no At the end of the call I was asked for £90. Livid and will be leaving
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport how long are you customer service systems going to be down? 3 days now I have been trying to speak to somebody to cancel my contract and 3 days I’ve been told system is down. #three #network #shitcompany
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Gordon Price
(@gordonpr1c3) reported
from
Cardiff, Wales
@ThreeUKSupport Shouldn't the message read, Hi, valued customer, we are super busy right now, please try again later? Or something other than we are closed?
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Jamie LFC Grannell
(@JAMIEGRANNELL) reported
from
Newport, Wales
@ThreeUKSupport despite weeks of promises of soemone calling me and myself daily contacting you via live chat I’m still no closer to resolving issue. I have numerous contracts with you are you going to keep ignoring me as I’ll take my business elsewhere all five plans
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@ThreeUKSupport I’ve just had the worst #customerservice experience I have ever. My knowledge of your products and services was much better than your staff. Also, TV background noise made it hard to understand the Glasgow accent and adviser 2 spoke fast and did not listen 😡
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drunkmuppet
(@TrystanOwens) reported
from
Cardiff, Wales
@ThreeUKSupport can I make a complaint as recently you always seem to have problems in my area which is impeding my services.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@ThreeUKSupport Incredible customer service NOT!!!
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
Wow @ThreeUK @ThreeUKSupport is such a poor company!! Awful service and the customer service is the worst I’ve ever dealt with. I will never deal with these ever again!!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK @ThreeUKSupport worse company I’ve ever had to deal with. Trying to cancel is a nightmare. Just cancel my contract useless ***** 😡
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Victoria, Wales
@ThreeUKSupport how long is the website going to be down for please? I have been trying all morning to get on there.
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Peter MacCabe
(@peterkin1010) reported
from
Penarth, Wales
@PedroClarke1 @ThreeUK Sadly my Three is still crap where I've in Penarth. And it hasn't changed much in the centre of Cardiff either.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I’ve been on phone for an hour, and On live chat. It’s useless. Rubbish company and customer services is a joke
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUKSupport I have been trying to cancel my mobile broadband contact for the last few days whilst still in cooking off period, however every time I’ve got through I have been told their system is down. How can I cancel within this period if I can’t get through? #threeuk
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Reece
(@reece_evans) reported
from
Weston-super-Mare, England
@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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Matthew J B
(@MatthewJB1978) reported
from
Cardiff, Wales
@SteffRidderwall @666hazard @chrisaarongrima @ChelseaFC @nikefootball @ThreeUK I don’t it just came up on my timeline and it looked awful just my opinion I’m sure some will like it
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@ThreeUK I need to cancel because signal is ****.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@pauldorset) reported
@ThreeUKSupport I can’t even log on to your website to check “Sorry, we’re having problems. It’s not you it’s us” Can’t log onto your app to check. Get to the point where it wants to send me a security code then says “Oops, something’s gone wrong, try later” 😡😡😡😡
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DroidBox
(@DroidBox1) reported
@ThreeUKSupport the problem is alot of my stuff now cannot connect eg Alexa devices and Blink devices and my access point can't assign an ip to WiFi connections. Also streaming shows on TV is now blocky and starts buffering. Another issue is my connection speed has dropped to 10mb from 50mb :-(
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KB
(@katebahnsen) reported
@ThreeUK Still shocking customer service though, so suggest you look elsewhere. We are currently locked in on 4 contracts and just been overpaying by £60pcm for 6 months - refund refused. £50 then £100 then £150 credit balance offered instead of a refund but only if we upgrade #extortion
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🇺🇦 Matt Capon 🇺🇦
(@MattLCapon) reported
So i've been mugged *twice* for my phone in the space of a week. ******* BRILLIANT... And @ThreeUK your security process to cancel and black list handsets is a joke. You've made a stressful situation 100 times worse.
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Cally
(@Callyfornia) reported
@ThreeUK your customer service team are shockingly bad… I don’t need them to walk me through the process abs say thank you all the time… I just want them to answer simple questions!!!
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Javiera Atenas 🌳
(@jatenas) reported
Trying to leave @ThreeUK is beyond painful, they refuse to give me my PAC code and advise me to use public Wifi when travelling abroad now that they are in extortion mode to their old customer, so waiting for 72hrs to get someone to give me the code to leave them #poorservice
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Kimberderlo
(@kimbojs1986) reported
@ThreeUKSupport hi, there appears to be a problem with my bill, it should have ended on 9th May but it has ended on the 19th May. I'm also confused with the fee which was waived and paying my usual amount on Monday
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Jessica Buck
(@jessica16_x) reported
@ThreeUKSupport hi my sister had her phone stolen last night - we are currently away from home & she doesn’t have another device but we’ve tried find my iPhone and cannot find it. Can we pop into a local 3 store today to try & block the phone / are you able to help pls? Thanks!
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TGP
(@terrygparrott) reported
@ThreeUKSupport I've tried Opera, Firefox, and Edge and all are the same. Downdetector is also reporting issues???
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AJ
(@bronsonspurs79) reported
@ThreeUKSupport Stupid Chelsea **** slags