3 (Three) Outage in Weston-super-Mare, North Somerset, England

@ThreeUKSupport Well that’s the problem, I didn’t requested my wife had the same message and she didn’t request it either.

Hi @VodafoneUK ever since @ThreeUK put a new 5g mast up less than 100m from my house I have barely had any signal in my house and surrounding area. Please can you investigate postcode cf11 6dr Thank you.

Delayed tweets thanks to pants service from @ThreeUK

@ThreeUKSupport Your customer service is shockingly bad. I’m at my wits end dealing with your telephone team in India. It’s my Mothers account - she is 91 with dementia. You have a Court Deputyship Order, my passport & driving licence yet I can’t pay the bill & close the account!

@JimObasa1955 @ThreeUK People like this is the reason we need to put stupid instructions on packaging!

@ThreeUKSupport Well I don't check it very often but around this time when I want to see my bills & usage it only works properly some times. No I've not talked to any other team. I've cleared cache thought that might help. [Apparently you've got a new system that is due to launch at some point!]

Excuse me for being blunt here @ThreeUKSupport but what is with your trash My3 app? Can't load recent usage, [pdf bill ain't ready yet but that's fine, today is reset day] Website won't give me usage. Why is this a regular basis oops we have an issue thing?

@ThreeUKSupport hi my daughter had her new phone today with a new SIM card after and upgrade she activated the sim. But there was nothing when trying to into my 3 for new number would let us log in or update password. Kept saying technical error. Is there a problem.

@PeterClaydon @PedroClarke1 @ThreeUK I wouldn't say clutter. It's the technologies needed. There really isn't anything wrong with that. I would like to see more of the cabinets green, especially to help blend more with hedges that might be behind.

@PedroClarke1 @ThreeUK While theres different types of mast designs. don't see problem with monopoles especially new designs. people demand better connectivity but reuse the infrastructure in their area. As long as an Operator is sensible on planning Meeting there's no reason to decline a request

Does the @Huawei B535 support VoLTE? Your site says no. But with the AI Cube B900 supporting it, it wouldn't make sense for this new model not to. @ThreeUKSupport

@ThreeUK do you have existing customer offers on the 5G cube?

@ThreeUKSupport I took a look on the Hi-Link app. Seems like @Huawei removed it. That's really bad of them to do that

Just had the @Huawei E5783B-230 today. I'm setting it up, but I don't see 4G only mode under any network mode settings. Has this been taken away? @ThreeUKSupport @Huawei_Europe

@tower_cell @ThreeUKSupport Yes they have. One corner of my village didn't have any signal. There's now low inside signal but at least it's something.

@ThreeUK I had served l sent a tweet to you earlier asking if there was issues. Ok. There's Android Instant Messenger & Signal. Thanks for letting us know.

@XiaomiUK @Android @ThreeUK Hey! What usually happens is, when I start a message with another 'Chat' user it can still be on SMS. I'm settings Chat will dispy as Connecting & sometimes fail. Or when another messages me they see it as txt not Chat. There's been a software update recently, it seems better now

That @ThreeUK broadband customer survey was interesting. Answered all the questions.

@Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.

@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....

@lerato_molekane @ThreeUK I remember how dope the jersey we wore when we won UCL was because of the detailing on it. But because of that stupid Logo in front I couldn't buy it lol

@ThreeUKSupport I've been trying to reset my password for 3 days now, but all I get is a screen saying theres technical issues. When will that be fixed?

@Cj_Kirin2 @ThreeUK Honestly I want to buy the new era kit but **** man this 3 I won’t kop again

@ThreeUK 1/2 hello last Wednesday I had a major heart attack on the Thursday your customer service team phoned me demanding £57 I tried to explain I was in hospital and had major heart attack I had to ask to speak to his supervisor again I supplied the information after demanding

Can't wait for us to strip that useless @ThreeUK from our Jersey. Absolutely trash network. #cfc #boehlyera

@ThreeUKSupport Unfortunately yes and it's been like that for about a week. Before I had problem with internet connection, now it's both.

@virginmedia why am I paying a small fortune to have next to no connection? Oompfh my arse. @ThreeUK don't even get me started with you, you'd think when Virgin goes down you could run my phone for the very limited time I request it from you, but no. You are crap too.

@ThreeUKSupport wow that’s taken along time. still having issues with my internet it’s not working as well as it should. i know weather isn’t great but come on it should be better than it is

@threeuk what is wrong with your network? I keep losing signal everytime I'm outside and it annoys the hell out of me. I work and daily routine rely on the connection - both reception and internet.

@ThreeUK 3 hours ago provided my phone number for a live chat call back no one bothered. 3 hours! Cannot believe no one been available in 3 hours to discuss my upgrade optoons. Guess after 15 years with three is time to leave. Customer service really gone downhill past few years