3 (Three) Outage Report in Longbenton, Borough of North Tyneside, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Longbenton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Longbenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Longbenton, Borough of North Tyneside, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Consett, Sunderland and Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Consett |
Phone | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Longbenton, England
Latest outage, problems and issue reports in Longbenton and nearby locations:
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....
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Jonathan Peat
(@Funstie) reported
from
Walker Gate, England
@ThreeUK 3G not working in Newcastle!
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
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Bootsy
(@19bootsy68) reported
from
Chopwell, England
@ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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scott ⴵ
(@b14ckwid0w) reported
has 3 decided to be the worst ******* network out of respect for the queen or what? what ******** is wrong with it this weekend???? @threeuk speak up
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sulz
(@sulz24s) reported
@ThreeUK what are you guys playing at , it’s almost been 1 week no service?
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Nik Horne
(@NiksGarments) reported
@ThreeUK It turns out the person on live chat sold me an upgrade that was worse than what I ordered a couple of days ago, because the email for the order incorrectly said the price would double after 6 months. So now I have to cancel my old (but upgraded this morning) sim…
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Alison M
(@Allie_lufc) reported
@NiksGarments @ThreeUK It’s rubbish. I know they are a phone company but “give us a ring” is just the most frustrating answer to any enquiry. Businesses should respond to customer queries the same way they are asked
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Stephen Anderson
(@spa3010) reported
@ThreeUKSupport October last year but if I'd know not only was the price going up from £40 - £43, which the recorded conservation told me would not happen!, its for 18 months - never again, I've been shafted, royally shafted on both fronts, cost per month and the loss of international roaming
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Simon Marshall
(@SimonMarshall27) reported
@EE , regretting leaving @ThreeUK, in turkey and cant get data working , texting 150 with “travel” does nothing, even after phone restarts and checking your website help section, can’t even call you without incurring massive bill ! I’ve seen I’m not the only one with this issue
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Mit Rolyat
(@su27spotter) reported
@ThreeUK hi all, are you having problems in the Weymouth area. My phone keeps disconnecting and reconnecting to Internet?
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Nik Horne
(@NiksGarments) reported
Frustrating customer service from @ThreeUK Ordered a sim on their site. Want to cancel it (as they’ve given me a better offer on an existing sim). Online chat told me to call (sigh). Called. Person keeps telling me they can’t find my order, despite me giving the ref number.
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George Hoddinott
(@Geo88HH) reported
@ThreeUKSupport can you help please? Just received new contract from you, can’t sign up to my3 to look at my account or I can’t make or receive calls? It says sorry you’ve not been given access to this service and when trying to sign up to my three account online it says number
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jackie green
(@jacklesg) reported
@ThreeUKSupport For the last 2 nights my broadband has simply failed to work, it stutters into life for maybe a few seconds, half loads a webpage then dies. We both work nights from home there are no issues noted on the service checker and your live help isn't working.