3 (Three)

3 (Three) Outage Report in Cramlington, Northumberland, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Cramlington, Northumberland, England 11/25/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cramlington, Northumberland, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomGateshead Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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3 (Three) Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

  • djmckee Dylan McKee (@djmckee) reported from Walker Gate, England

    @ThreeUKSupport Unusable signal in NE2 😭😭

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.

  • _MartinDean Martin Dean (@_MartinDean) reported from Blyth, England

    @ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Chopwell, England

    @ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.

  • IanBirch1978 Ian Birch (@IanBirch1978) reported from Cramlington, England

    @ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return

  • debbieskywalker Debbie (@debbieskywalker) reported from Walker Gate, England

    Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

  • Stoddy75 Andrew 🏳️‍🌈🇪🇺Ⓥ (@Stoddy75) reported from Seaton Delaval, England

    Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.

  • fionaw24 Fiona Wilson (@fionaw24) reported from Blyth, England

    @ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡

  • Funstie Jonathan Peat (@Funstie) reported from Ponteland, England

    @ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.

  • leesmith_94 Lee Smith 🏳️‍🌈 (@leesmith_94) reported from Longbenton, England

    @ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.

  • JackLegind JL (@JackLegind) reported from Newcastle upon Tyne, England

    @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.

  • Funstie Jonathan Peat (@Funstie) reported from Walker Gate, England

    @ThreeUK 3G not working in Newcastle!

  • _MartinDean Martin Dean (@_MartinDean) reported from Blyth, England

    @ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Wullster Wullster (@Wullster) reported

    @ThreeUK 5 hours on calls to Three, worst customer service l have ever encountered. I would be embarrassed to work for 3.

  • crazykids48 Danielle Downey (@crazykids48) reported

    @ThreeUKSupport you owe me £843 for a line which you have charged me for at £65.69 per month for 13 months. You admit you can see its not been used at all and I have been told by 2 of your colleagues I can get this refunded yet still noone can help. This is daylight robbery

  • P2EKY David Peek (@P2EKY) reported

    @ThreeUKSupport It might have been around 9th November. No you never sent anything so I have absolutely no idea what’s going on. Shocking really. Just send my final bill to my registered email. I have 2 accounts so bare that in mind when looking at my details

  • Honeycrownjoy Honeycrown (@Honeycrownjoy) reported

    @ThreeUK hi, please what's the procedure of cancelling a SIM contract that's is just 2 months. I want to be on the pay as you go service henceforth. What's the repercussion of cancelling the contract. Would I be made to pay for the remaining months of the contract? Thank you

  • crazykids48 Danielle Downey (@crazykids48) reported

    @kel97981446 @ThreeUK I've been on the phone for over 2 hours and passed to 6 different people! Dreadful service

  • tomtom565 Tom Burroughs (@tomtom565) reported

    @ThreeUKSupport Thanks for the reply Kirsty. All sorted now - was for a family member who’s held an account for 8 years. Needed to phone/live chat to verify email address despite using the app/online login previously and receiving no prompts to do so!

  • ennaytee Bethany Pearson (nee Clarke) 🇬🇭 (@ennaytee) reported

    Early last month, a customer service rep at @ThreeUK tried to use my personal details to apply for credit for an iPhone 11 with @BarclaysUK When I complained to a @ThreeUKSupport rep, named Shashank, he was very rude and condescending.

  • fatimaSayss 🌹 (@fatimaSayss) reported

    @ThreeUKSupport I’ve been trying to reset my password but keep getting an error when submitting the new password. I also don’t have my memorable info & desperately need to discuss my account. I’ve called several times and no one is able to help.

  • RyanW16 Rai Dragneel (@RyanW16) reported

    @ThreeUK I need some help setting up my new router I just got from you guys

  • Victoria_Alice1 Victoria Clark (@Victoria_Alice1) reported

    @ThreeUKSupport I understand this but this isn’t the main issue I’m having it’s the fact that your company is making it impossible for me to even pay off my contract IN FULL & then just got to pay as you go. depending on how quickly this gets resolved it’s quiet possible you’ve lost a customer.