3 (Three) Outage Report in Cramlington, Northumberland, England
Why is my 3 (Three) service not working?
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Cramlington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cramlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (54%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Cramlington, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Total Blackout | 13 days ago |
|
Newcastle upon Tyne
|
Internet | 16 days ago |
|
Newcastle upon Tyne
|
Internet | 23 days ago |
|
Newcastle upon Tyne
|
26 days ago | |
|
Newcastle upon Tyne
|
Internet | 27 days ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cramlington, England
Latest outage, problems and issue reports in Cramlington and nearby locations:
-
CannyDeku (@CannyDeku) reported from Whitley Bay, England2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
-
Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.
-
Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
-
David Mellstrom (@davidmellstrom) reported from Morpeth, England@ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal.
-
Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
-
Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
-
GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
-
Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport is the app and my3 service down? I am unable to access either.
-
Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
-
japred chiu (@japredchiu) reported from South Shields, England@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
-
Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
-
stoddy_running 🏳️🌈🌱 (@Stoddy_running) reported from Seaton Delaval, England@ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?
-
Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
-
'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, EnglandHello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
-
Sam (@purplelime) reported from South Shields, England@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
-
Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
-
Lee (@MXOFO) reported from Newburn, EnglandMy @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
-
Andy Brown (@andyb7274) reported from Bedlington, England@ThreeUKSupport Ok, but how will that fix the website reporting the same ?
-
Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
-
Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England@ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Divine (@Dii_Unique) reportedI know it isn't the phone that is the problem this time! @ThreeUK it is you . Your customer service team said it hasn't been activated !!!! BUT WHY ???? THIS MAKES ME PHONELESS FOR 2 WEEKS GOING.
-
ste03 (@ste031) reported@ThreeUKSupport Was on the phone with an advisor to cancel my contract but kept cutting out so ended the call
-
Dean Marsh™ (@deanrmarsh) reported@ThreeUKSupport Of course I have... All I get is the same copy and paste messages "what's your postcode, try turning it off an in again" simple fact is the mast clearly is the issue in my area... And the fact since 5G was introduced 4G has become awful UK wide! Check @Three_Is_Broken for proof
-
David Peek (@P2EKY) reported@ThreeUKSupport It might have been around 9th November. No you never sent anything so I have absolutely no idea what’s going on. Shocking really. Just send my final bill to my registered email. I have 2 accounts so bare that in mind when looking at my details
-
Pedro Abreu (@pmigabreu) reported@ThreeUKSupport I’ve disabled adult filtering and I still get the filter active when trying to hotspot from my mobile phone. Can you advise how to fix this?
-
Ed (@edmaughan) reported@ThreeUKSupport I didn't get in touch before they were switched off because I wasn't aware they were being switched off. I need service back asap. Can you help?
-
George Fraser (@GeorgeJFraser) reported@CapitaCareers So not only are you making everyone redundant at the @ThreeUK call centre in Glasgow , you have now emailed them to say that if the broadband goes down at home (where you requested them to work) then you won’t be paying them? Classy company.
-
Travel Ninja (@amlc10) reported@ThreeUKSupport How can data be used in the background when it is set to use a different SIM? And also this has never been an issue in the previous 7 months?! I am happy to go through security to find out what the usage was for, but how?! DM? Calling will cost a fortune!
-
Random tube (@Randomtube365) reported@ThreeUK shocking........you sort my 5g home broadband out and then cancel my phone contact, then tell me I've got to wait 2-3 day for a new SIM for my phone. I can't contact any of my family now, lockdown and you've taken away the only way for me to speak to my family. Thanks
-
Bethany Pearson (nee Clarke) 🇬🇭 (@ennaytee) reportedEarly last month, a customer service rep at @ThreeUK tried to use my personal details to apply for credit for an iPhone 11 with @BarclaysUK When I complained to a @ThreeUKSupport rep, named Shashank, he was very rude and condescending.