3 (Three) Outage Report in North Shields, Borough of North Tyneside, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland, Newcastle upon Tyne, South Shields, Gateshead and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport is the app and my3 service down? I am unable to access either.
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@ThreeUKSupport Ok, but how will that fix the website reporting the same ?
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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Sam
(@purplelime) reported
from
South Shields, England
@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Rachel Eleanore Wright
(@ShxdowHerondale) reported
from
Seaton Delaval, England
@ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬
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CannyDeku
(@CannyDeku) reported
from
Whitley Bay, England
2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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Julie 'Jules' Walker
(@Colins_kitten) reported
from
Newcastle upon Tyne, England
@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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japred chiu
(@japredchiu) reported
from
South Shields, England
@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
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'Camerado' Cal Desmond-Pearson (The Social Hermit)
(@SocialHermitCal) reported
from
Newcastle upon Tyne, England
Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sexy_Jordan__top5%
(@Peachy241) reported
@ThreeUK @ThreeUKSupport 2 phones both **** reception £160 a month for years ! also being told ive used 1500 minutes when ive never used this amount ! only to find out today also beong connected to wifi calls they have the cheek to include this in my paid unlimited minutes !!!! useless customer service
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ellis.
(@EllisProbert) reported
@ThreeUKSupport That just proves my point on how **** your customer service is
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Edward O'Donnell
(@EdODonnell1) reported
@ThreeUKSupport Yes I contacted one of your operators, but was only pointed to reset my phone, as there was nothing you could do about the poor signal in the area. Basically unless you improve your range, it's a waste of time having your service
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Olayinka
(@Olayink2610) reported
@ThreeUKSupport Why on earth would you flag my credit report with bad debt? Despite paying for a sim contract I did not use because of poor connection in my area, I contacted your customer service with no solution provided. Yet , you rolled over my contract after one year.
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🏳️🌈🏳️⚧️ ❀ Lord God Raddy Fox ❀ 🏳️⚧️🏳️🌈
(@Raddyfox) reported
@lakendrive @ThreeUK @SamsungUK Wait until you try to cancel your contract and all you want is for it to end but it wont.
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Olayinka
(@Olayink2610) reported
@ThreeUKSupport I continued to pay for same sim I did not use after my contract ended because my contract was automatically rolled over without notice from you.When I realised this, I contacted customer service to end contract. Call handler asked if I wanted to retain the sim?
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🏳️🌈🏳️⚧️ ❀ Lord God Raddy Fox ❀ 🏳️⚧️🏳️🌈
(@Raddyfox) reported
@ThreeUK Why wont you stop taking money from me after I asked to cancel? You're using some PAC work around and now wont stop charging me for a sim card I don't even have any more. Stop treating me like a cash cow, I'm hardly have any money!
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Frankie Gibson
(@Fr4nkie_90) reported
@ThreeUK I'm having issues with scam artists using my number to contact others - who do I contact to sort this out please?
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Olayinka
(@Olayink2610) reported
@ThreeUKSupport Same contract was automatically rolled over without receiving notice from you. I called in after some months when I realised money was still being deducted from me , to cancel the contract. Call handler asked if I wanted to retain the number, I answered yes.
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georgina reeves 💙
(@georginareeves) reported
@ThreeUKSupport Hi Laura. I appreciate that you want to help but I am past wasting hours online/on phone talking. Last year I had multiple weeks of issues, the connection continues to be patchy. Sometimes fine, then not. I shall be signing up to @CommunityFibre at my earliest opportunity.