3 (Three) Outage Report in North Shields, Borough of North Tyneside, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in North Shields, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (20%)
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Total Blackout (8%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near North Shields, Borough of North Tyneside, England
The most recent 3 (Three) outage reports came from the following cities: Sunderland, North Shields, Newcastle upon Tyne and Morpeth.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| North Shields |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near North Shields, England
Latest outage, problems and issue reports in North Shields and nearby locations:
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2
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Bootsy
(@19bootsy68) reported
from
Dunston, England
What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport So tell me. Why are you lying to customers that 4G outages are local problems, convincing people to turn off 4G and switch to 3G is a terrible solution - which you seem to be proud to have ‘fixed’ @ThreeUK Trule are a set of shambolic charlatans
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crybabyrainface
(@crybabyrainface) reported
from
Gatwick, England
@ThreeUKSupport new customer (2 weeks) at Gatwick airport south terminal. No mobile signal. I'm starting to regret switching from Vodafone. Please sort this out. I'm on the free wifi sending this tweet.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.
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ᴋᴇʀʀɪ-ᴀɴɴ ᴅᴏᴄʜᴇʀᴛʏ
(@KerriDocherty) reported
from
Glasgow, Scotland
See that @ThreeUK 👇🏼 that's how you do customer service!
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
from
Chester, England
@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.
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Blessing
(@KekeBless) reported
from
Hackney, England
If @ThreeUK @ThreeUKSupport don’t sort this issue out today, wallahi I’ll pay what’s left on contract and leave. Kmt.
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Anna Melton
(@In_the_Works_PR) reported
from
Chesterfield, England
@ThreeUK you’re lying to me and blaming another provider for your error. I am without a warming phone and you won’t help me.
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Roisin Ratican
(@ro_roroyourboat) reported
from
Belfast, Northern Ireland
@ThreeUKSupport hi I was wondering if your having issues in the Belfast area with signal atm as my carrier can’t update and send calls/texts
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Deany Hawley
(@DeanyDeany) reported
from
Leeds, England
@ThreeUKSupport @ciaranphillips Don’t listen to them. By suggesting that the fault is a local one and that 3G is a ‘fix’ they are abusing your trust as a customer. You need to avoid any further dealings with these shambolic charlatans.