3 (Three)

3 (Three) Outage Report in North Shields, Borough of North Tyneside, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in North Shields, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in North Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in North Shields, Borough of North Tyneside, England 01/18/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near North Shields, Borough of North Tyneside, England

The most recent 3 (Three) outage reports came from the following cities: Gateshead, Newcastle upon Tyne and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomJarrow Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

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3 (Three) Issues Reports Near North Shields, England

Latest outage, problems and issue reports in North Shields and nearby locations:

  • ShxdowHerondale Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England

    @ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless

  • danieljohnallis Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England

    @_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....

  • CannyDeku CannyDeku (@CannyDeku) reported from Whitley Bay, England

    2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.

  • Stoddy75 Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport is the app and my3 service down? I am unable to access either.

  • andyb7274 Andy Brown (@andyb7274) reported from Bedlington, England

    @ThreeUKSupport Ok, but how will that fix the website reporting the same ?

  • Colins_kitten Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England

    @ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

  • Stoddy75 Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • geordie_driver Border Riever 🇬🇧🇪🇺 (@geordie_driver) reported from Seaton Delaval, England

    @ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.

  • SocialHermitCal 'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, England

    Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews

  • GalaLeon1905 Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • tubblog Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • davidmellstrom David Mellstrom (@davidmellstrom) reported from Morpeth, England

    @ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal.

  • purplelime Sam (@purplelime) reported from South Shields, England

    @rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.

  • Stoddy_running stoddy_running 🏳️‍🌈🌱 (@Stoddy_running) reported from Seaton Delaval, England

    @ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Garyrei71368471 Gary (@Garyrei71368471) reported

    @ThreeUK on holiday changed my spending cap and still can't get roaming help

  • jurrjurrtbull GRT (@jurrjurrtbull) reported

    @ThreeUK hi there! I’ve tried multiple times to cancel my account to no avail, followed an adviser’s guidance and applied for a replacement SIM just to cancel my SIM, tried twice and absolutely no delivery. Please help!

  • anglercarpo mike madeley (@anglercarpo) reported

    @deafmilkybarkid @ThreeUKSupport Cancel the Direct Debit, until they resolve the issue. Why should you pay for a service your not getting.

  • Scuzzie2k Paul Martin (@Scuzzie2k) reported

    @_KoLAN_80 @stargazer_synyx @ThreeUKSupport Same here tech support are hopeless

  • KadronG Kadron Gregory (@KadronG) reported

    I am still unable to use this feature of my Apple Watch nor can @ThreeUK customer care can tell me why the issue can’t be fixed or some doesn’t even know what I am talking about. The @three community forum replied to say that @ThreeUK is a aware of this priority fault and..

  • shankerri TK (@shankerri) reported

    @ThreeUKSupport we have highlighted the network issues in the ML5 area, and nothing has been done about it for months. This has resulted in many calls dropping and not connecting. We were unable to call ambulances for our elderly neighbour recently. get sort

  • SomewhereOnAMwy SomewhereOnaMotorway 🚨🚔❌ (@SomewhereOnAMwy) reported

    @deafmilkybarkid @ThreeUK Consumer rights act might help you.

  • DJKey On This Day 80s with DJ Key (@DJKey) reported

    @AppleSupport Yeah I have done. Sadly @ThreeUKSupport are as useless as a chocolate fireguard. Maybe you should cancel your arrangement with a supplier that is utterly inept.

  • massively_mode Amadeus ( HustlaBall oct Berlin 19th to 24th ) (@massively_mode) reported

    @ThreeUKSupport Me calling customer service again doesn't help me but thanks

  • _KoLAN_80 KoLAN80 (@_KoLAN_80) reported

    @Scuzzie2k @stargazer_synyx @ThreeUKSupport I've had the call open 11 days now with their tech team and still not working. Everytime the same BS, reset your network settings on your phone, completely reset you watch, try again. Rinse and repeat.