3 (Three) outages and service status in Ponteland, England
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Full Outage Map
- 3 (Three) generated 1 outage signal in the last 24 hours around Ponteland, including 1 direct report.
- The most common problems reported in this area mention Total Blackout and Wi-fi.
- The most recent signal from this area was received Apr 24, 7:05 AM GMT+1.
- Total Blackout (50%)
- Wi-fi (50%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent 3 (Three) outage reports came from the following cities: Prudhoe, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Prudhoe
|
Total Blackout | 6 hours ago |
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Newcastle upon Tyne
|
Wi-fi | 15 days ago |
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Newcastle upon Tyne
|
Total Blackout | 1 month ago |
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Newcastle upon Tyne
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Internet | 1 month ago |
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Newcastle upon Tyne
|
Internet | 1 month ago |
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Newcastle upon Tyne
|
2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
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Ian Birch (@IanBirch1978) reported from Cramlington, England@ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk
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Laura.I.do (@LauraChrisp) reported from Cramlington, England@ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own
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Bootsy (@19bootsy68) reported from Dunston, EnglandWhat a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork
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Sam Nicholles (@SamNicholles) reported from Longbenton, EnglandStill so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..
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Vicky Teinaki (@vickytnz) reported from North Shields, England@edwardhorsford @ThreeUK Yep same for me (smarty which uses three network)
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England@ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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Martin Dean (@_MartinDean) reported from Blyth, England@ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.
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Lee Noble 🇪🇺 (@LeeNoble) reported from Ashington, England@ThreeUKSupport Can you tell me if there is internet signal in NE23 1WD today? There wasn't yesterday. Appears to be a regular thing.
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Lee Smith 🏳️🌈 (@leesmith_94) reported from Longbenton, England@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
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Jonathan Peat (@Funstie) reported from Ponteland, England@ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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The Asylum Doctor (@TheAsylumDr) reported@ThreeUK I was verbally abused today at the Angel store by the manager "Wandy" and her henchman, told to **** off and get out the store after i placed an online order and went in to collect after receiving confirmation, only to be told to get ******** out!
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mark (@deligatedgeek) reportedSome scammers called pretending to be @ThreeUK. I played along. First red flag is @ThreeUK calling me about bad service. Second red flag was the urgency and rush. Last red flag was asking to click yes on a notification on my phone to get a new sim card 1/
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‘Cliff As If’ (@Cliff_As_If) reported@ThreeUK it’s time to say farewell after 15+ years. I just cannot deal with the poor service any longer. I’ve been patient but finally had enough. Loyalty doesn’t seem to matter these days sadly. Any suggestions for different provider would be welcome. Thank you in advance🙏
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Sara-endipidy🇪🇺 #FBPE (@sara_endipidy) reportedHi @ThreeUK How do I provide feedback on a particularly unhelpful member of your help desk? They took an hour refusing to provide an update on a number that I had added to my account, refused to transfer me to their manager, then magically was able to solve the problem after all.
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reportedMany thanks to the hopeless @ThreeUKSupport for waking me up despite clear instructions not to call me before 1pm clearly they didn’t listen to a word I said. No idea of customer service.
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Legmo2 (@Legmo_2) reported@ThreeUKSupport - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!
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joy thomS (@thomSJoy) reported@ThreeUK is anyone else having problems with @ThreeUK connection
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David (@David0728499891) reported@ThreeUK Your network is getting worse dropping all the time and you want to charge more 7.3% you having a laugh. I will be leaving after 14 years of being with your company 😡
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David Richards (@gadgetbluetab) reported from Anstey, England@ThreeUK I'm having a problem with my new upgrade. The delivery has gone missing at Dpd. Day 3 now waiting.!!
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DianaInTheUK (@dianaintheuk) reported@ThreeUK is there an issue with your network? I’ve been offline since 7 pm last night