3 (Three) outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent 3 (Three) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, North Shields, and Hebburn.

City	Problem Type	Report Time
Gateshead	Internet	8 days ago
Newcastle upon Tyne	Internet	18 days ago
Newcastle upon Tyne	Internet	1 month ago
Newcastle upon Tyne	Phone	2 months ago
Newcastle upon Tyne	Internet	2 months ago
Newcastle upon Tyne	Internet	2 months ago

Community Discussion

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3 (Three) Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Andrew 🏳️‍🌈 (@Stoddy75) reported 2 minutes ago from Seaton Delaval, England

  @ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.

• 
  Bootsy (@19bootsy68) reported 12 minutes ago from Dunston, England

  @Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.

• 
  Andrew Miller (@ReubenPeccable) reported 12 minutes ago from Seaton Delaval, England

  @ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?

• 
  JAN STEWART (@fabiliciousx) reported 16 minutes ago from Whitley Bay, England

  @ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!

• 
  Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported 18 minutes ago from Newcastle upon Tyne, England

  @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

• 
  Border Riever 🇬🇧🇪🇺 (@geordie_driver) reported 21 minutes ago from Seaton Delaval, England

  @ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.

• 
  Barry B. (@basherdrummer) reported 21 minutes ago from Newcastle upon Tyne, England

  Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

• 
  Bootsy (@19bootsy68) reported 22 minutes ago from Dunston, England

  @ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork

• 
  Barry B. (@basherdrummer) reported 24 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

• 
  Bootsy (@19bootsy68) reported 28 minutes ago from Dunston, England

  @Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.

• 
  JL (@JackLegind) reported 32 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

• 
  minkewales (@minkewales) reported 32 minutes ago from Dunston, England

  @TheAleTrail @ThreeUKSupport Had the same issues in London too 😩

• 
  Bootsy (@19bootsy68) reported 37 minutes ago from Dunston, England

  @Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.

• 
  Jonathan Peat (@Funstie) reported 43 minutes ago from Ponteland, England

  @ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.

• 
  Bootsy (@19bootsy68) reported 46 minutes ago from Dunston, England

  @ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.

• 
  Andy Kane (@andrewkane80) reported 47 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

• 
  Sam Nicholles (@SamNicholles) reported 47 minutes ago from Longbenton, England

  Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..

• 
  GLORY. (@gloriasibz) reported 49 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first

• 
  Bootsy (@19bootsy68) reported 54 minutes ago from Dunston, England

  @ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.

• 
  Andrew 🏳️‍🌈 (@Stoddy75) reported 59 minutes ago from Seaton Delaval, England

  @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex (@Abcmsaj) reported 6 minutes ago

  @ThreeUKSupport what’s going on? My dad can’t login to his three account or request a PAC code at the moment??

• 
  David Clarke (@DavidCl88428325) reported 8 minutes ago

  This has been a continual issue of network loss and instabillity in the bt54 area, why?, are other areas more important than rural coastal areas? Why are we being cut off continually? @ThreeUKSupport

• 
  Mushtaq Khan (@mushtaqkhan7637) reported 11 minutes ago

  @ThreeUKSupport is the internet down in b138bj Birmingham

• 
  Debbie Todd (@debtodd) reported 12 minutes ago

  @LadyOfLondonx @ThreeUK After 20+ years of being with Three, since joining Vodafone, they have gone downhill MASSIVELY I would Not recommend anyone to join three network.Unfortunately 2 years ago i convinced my husband to leave EE to join Three,worst mistake

• 
  Jonathan 🇺🇦 (@GayToryJon) reported 14 minutes ago

  How odd, whenever I get one of these calls claiming to be from @ThreeUKSupport and I tell them I’m 3 staff (I’m not) so if they tell me their name and staff code so I can locate them in the company directory they always hang up. Almost as if they weren’t really from 3….

• 
  Jim Jones (@smikealfred) reported 19 minutes ago

  @ThreeUK @ThreeUKSupport that’s now over 24hrs our WiFi has been down. Can you provide an update when you expect normal service to resume please ? Old Colwyn, North Wales area

• 
  Marc (@Marc_imms) reported 20 minutes ago

  @ThreeUK can anyone help me I’ve. Called customer service they told me to ask in store, the young girl in store couldn’t help my app doesn’t work I ope. The app sign in It says welcome Marc account closed the store checked my account is still active, I can’t view bills .

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 21 minutes ago

  @ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)

• 
  Andy Co© (@andy_cowburn) reported 22 minutes ago

  What’s happened to @ThreeUK service has been terrible for two days now, HD4 area. @ThreeUKSupport

• 
  Ateeb (@NawazAteeb) reported 26 minutes ago

  @ThreeUKSupport just when I think your network can’t get any worse, you find new ways to lower the bar. The UK’s worse network. Your marketing team sends emails showing how clueless you are