3 (Three) outages and service status in Ponteland, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 11 days ago |
|
Newcastle upon Tyne
|
Internet | 16 days ago |
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Newcastle upon Tyne
|
Phone | 1 month ago |
|
Gateshead
|
Internet | 1 month ago |
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Newcastle upon Tyne
|
Internet | 2 months ago |
|
Newcastle upon Tyne
|
Internet | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Martin Dean (@_MartinDean) reported from Blyth, England@ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.
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Lee Smith 🏳️🌈 (@leesmith_94) reported from Longbenton, England@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.
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Bootsy (@19bootsy68) reported from Chopwell, England@ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.
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Vicky Teinaki (@vickytnz) reported from North Shields, England@edwardhorsford @ThreeUK Just checked my work phone (which is on a different network, can’t remember which) and it got it
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Debbie (@debbieskywalker) reported from Walker Gate, EnglandTime to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England@ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬
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Laura.I.do (@LauraChrisp) reported from Cramlington, England@ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own
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Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
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Vicky Teinaki (@vickytnz) reported from North Shields, England@edwardhorsford @ThreeUK Yep same for me (smarty which uses three network)
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.
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Martin Dean (@_MartinDean) reported from Blyth, England@ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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David Mellstrom (@davidmellstrom) reported from Morpeth, England@ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal.
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Fiona Wilson (@fionaw24) reported from Blyth, England@ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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Andrew Miller (@ReubenPeccable) reported from Seaton Delaval, England@ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?
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Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England@SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Lycitt (@stephenlycitt) reported@ThreeUK . Your customer service is extremely poor and processes very difficult to navigate!
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🏴🍉 Jade 🇵🇸 (@JadeThinksALot) reported@Threeuk can barely load up my bus ticket in the city centre never mind doubling the price of the Caffè Nero reward and expecting that to load up in time to purchase. If only companies focused on improving their services before taking away the perks.
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Mike Baldwin (@Ralph_Hapschatt) reportedIf someone phones you pretending to be from @ThreeUK, asking you to read them a one time pass code, two them to **** off.
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David McKean (@keanie14) reported@threeuk your service does not actually function; I’m abroad, have used my fair usage, increased my spend cap, bought a roaming pass but it’s not working. I’ve called but can’t speak to anyone and you don’t have the option to deal with my request on the ‘call’.
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David McKean (@keanie14) reportedYour solution is to send me a link to a chat which won’t open. Any chance someone can just call me to sort this?! @threeuk
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FINGERSJOHN✌ (@jnafr) reportedBack in B43 Birmingham/Walsall @ThreeUKSupport @vodafone @VodafoneUK Slow to no internet connection.
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nipplebuffet (@mimiheart29) reported@ThreeUK you have the worst customer service, I’m the phone with yall right now and the agent just left the call without any explanation??
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Grant | Dev (@grantdotdev) reportedI've been infuriated with @ThreeUK for over a month. My iPhone shows 4G or 5G and 4 bars of signal, yet I can't load webpages, check email, view social media or even load my @MCardtravel app to open my bus ticket. I thought the @VodafoneThreeUK acquisition was to improve signal?!
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Rob Hallam (@robj3d3) reported@siyabuilt @ThreeUK dogass service
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আসমা (@bandhan1983) reported@ThreeUK WTH is this new system on 3+? If you save a Caffè Nero code, you now have to claim it within an hour? What?! We save these codes so we can use them when it’s convenient for us NOT within a 1hr window. Fix it! #threeplus #threenetwork #three