3 (Three) Outage Report in Ponteland, Northumberland, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (54%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Ponteland, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
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Total Blackout | 14 days ago |
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Newcastle upon Tyne
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Internet | 16 days ago |
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Newcastle upon Tyne
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Internet | 24 days ago |
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Newcastle upon Tyne
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26 days ago | |
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Newcastle upon Tyne
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Internet | 28 days ago |
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Newcastle upon Tyne
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Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Bootsy (@19bootsy68) reported from Chopwell, England@ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
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JL (@JackLegind) reported from Newcastle upon Tyne, England@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
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Jonathan Peat (@Funstie) reported from Ponteland, England@ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
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Andrew 🏳️🌈🇪🇺Ⓥ (@Stoddy75) reported from Seaton Delaval, EnglandHello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.
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Martin Dean (@_MartinDean) reported from Blyth, England@ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
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Lee Smith 🏳️🌈 (@leesmith_94) reported from Longbenton, England@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
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Barry B. (@basherdrummer) reported from Newcastle upon Tyne, EnglandSomeone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲
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Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England@SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....
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Ian Birch (@IanBirch1978) reported from Cramlington, England@ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return
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Fiona Wilson (@fionaw24) reported from Blyth, England@ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡
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Debbie (@debbieskywalker) reported from Walker Gate, EnglandTime to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Martin Dean (@_MartinDean) reported from Blyth, England@ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Hayden 🕊 (@haydenparsonsx) reported@ThreeUKSupport I’ve reset my network settings while being in that postcode and I still have no network, I have to use another sim due to this.
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Andy M (@tapshead) reported@ThreeUKSupport If it remains poor would a booster box be an option ?
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Chris Parrish (@chris_parrish25) reportedWhy does my phone say 5G, then refuse to load **** @ThreeUK
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Calm Calamari (@TranquilKraken) reportedHow on earth is it that I took out a 5G plan with @ThreeUK a month ago and in that time I’ve barely seen anything more than a couple bars of 4G signal on my phone? I get that signal strength varies depending on location but it’s not like Greater London is a rural area is it?
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Dan Smallbone (@DanSmallbone) reported@ThreeUKSupport What the hell is going on with the connection in South London? Internet has been terrible for days?
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✨Just Sparkle✨ (@Pop_Dazzle) reported@LondonGalah @SkyHelpTeam @ThreeUK Not great when you pay for a service
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Jon Goda (@jongoda) reported@ThreeUKSupport Any news on the still broken 4G from my local mast? Now so useless that I've switched to 3G. 4G only keeps me connected for an hour or two at a time which isn't great...
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Barry Salkin (@BarrySalkin) reported@ThreeUKSupport 52 mins on chat. Got told @ThreeUKSupport are wrong, it can’t be done. Then told do a “SIM shuffle” (my term) - Port to another network then port back Also got told “can only go to old PAYG, not new” (including moving from contract, only to old PAYG) That can’t be right (1/2)….
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Initiative Training (@InitiativeTrain) reported@ThreeUKSupport Noor why have your team activated call barring and deactivated the chat services for my number? I am unable to rectify service issues?
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stephen dallas (@steviedallas9) reported@ThreeUKSupport could you help asap have had no broadband for 2 days, saying intermittent fault still nothing. It’s my daughters who relies on it thanks