3 (Three)

3 (Three) Outage Report in Ponteland, Northumberland, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ponteland, Northumberland, England 06/16/2024 15:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ponteland, Northumberland, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Gateshead and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone

Community Discussion

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3 (Three) Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Whitley Bay, England

    The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • H34rtstopper_ HeartStopperFan (@H34rtstopper_) reported from Longbenton, England

    @ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection

  • tubblog Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • tvgenius05 Jonathan Lansana (@tvgenius05) reported from Morpeth, England

    @ThreeUKSupport the Emergency Alert did not go off on my phone. Checked and alert is active in my settings getting all other notifications through as well so signals fine.

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..

  • ReubenPeccable Andrew Miller (@ReubenPeccable) reported from Seaton Delaval, England

    @ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?

  • geordie_driver Border Riever 🇬🇧🇪🇺 (@geordie_driver) reported from Seaton Delaval, England

    @ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.

  • Icypixel Tom (@Icypixel) reported from Newcastle upon Tyne, England

    @ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)

  • fabiliciousx JAN STEWART (@fabiliciousx) reported from Whitley Bay, England

    @ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England

    @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

  • ShxdowHerondale Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England

    @ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning

  • LeeNoble Lee Noble 🇪🇺 (@LeeNoble) reported from Ashington, England

    @ThreeUKSupport Can you tell me if there is internet signal in NE23 1WD today? There wasn't yesterday. Appears to be a regular thing.

  • LauraChrisp Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!

  • bruceywells ✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England

    @ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help

  • GalaLeon1905 Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • danieljohnallis Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England

    @_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • LauraChrisp Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mordstreich Graham Pickstock (@Mordstreich) reported

    @ThreeUKSupport help plz, am stuck, cannot access my3, been trying to change account for 2 yrs, chat useless...

  • KyleKylemuz11 Kyle Murray (@KyleKylemuz11) reported

    @ThreeUK ignored completely. This is horrific customer service

  • hidinginthevoid a sentient riley (@hidinginthevoid) reported

    @ThreeUK why the hell in the app when I go to sign in, is the password field set to show the password by default instead of hiding it?! I see the little eye icon, but by default hide the password! Seems like this should have failed basic testing / security requirements

  • hey_itsyuni Y U N I (@hey_itsyuni) reported from Warwickshire, England

    @ThreeUKSupport Can I just say, your signal has been really ******* **** lately. Tried to make a call for a medical purpose just now, the other person can’t hear me because I keep breaking up and it was an important call. So thank you.👍🏼

  • Issy_beex Issy (@Issy_beex) reported

    @ThreeUK can you please help, my data isn’t working even though I have the unlimited data plan.

  • amii_elliott Amii Elliott (@amii_elliott) reported

    @ThreeUKSupport Hi, I’m using a iPhone 13 pro and he has a iPhone 12 Pro Max. Both updated etc. seems to be sooo in and out for example in one street I get barely any signal then in the next road I’m getting 5g 😬

  • ChudMoss Chud Moss (@ChudMoss) reported

    @ThreeUKSupport Sorry she isn’t on social media and certainly not on Twitter; she’s old skool like that with a smart phone lol. So how can you guys help?

  • batty79 craig beattie (@batty79) reported

    @gyratory @ThreeUKSupport it’s infuriating as I can’t do anything at all and neither can my kids. Having to hotspot from my works phone (different network) to do any work but going to run out of data!

  • aoiticica Ariane Oiticica (@aoiticica) reported

    @ThreeUKSupport Worst service ever continues. Ordered a new SIM card for dad - 5 days ago now. Called this morning to check why it hasn't arrived... no record of request. @ThreeUK how do I cancel my account early?

  • phil1970 Phil gough (@phil1970) reported

    @ThreeUK shocking. A 75yr old can't cancel her data sim because she don't know her username and password. She has memory problems, and shop, call and webchat will not cancel. On chat now and shocking