3 (Three) Outage Report in Ponteland, Northumberland, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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Lee
(@MXOFO) reported
from
Newburn, England
My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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Tom
(@Icypixel) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)
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stoddy_running 🏳️🌈🌱
(@Stoddy_running) reported
from
Seaton Delaval, England
@ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?
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Laura.I.do
(@LauraChrisp) reported
from
Cramlington, England
@ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!
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Richard Tubb
(@tubblog) reported
from
Longbenton, England
@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Laura.I.do
(@LauraChrisp) reported
from
Cramlington, England
@ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own
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Sam Nicholles
(@SamNicholles) reported
from
Whitley Bay, England
The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..
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✌Bruce Wells⚽
(@bruceywells) reported
from
Walker Gate, England
@ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help
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Andrew Miller
(@ReubenPeccable) reported
from
Seaton Delaval, England
@ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?
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Gala➊➒∞➎ 🦁🏴
(@GalaLeon1905) reported
from
Newcastle upon Tyne, England
@ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me
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Lee Noble 🇪🇺
(@LeeNoble) reported
from
Ashington, England
@ThreeUKSupport Can you tell me if there is internet signal in NE23 1WD today? There wasn't yesterday. Appears to be a regular thing.
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JAN STEWART
(@fabiliciousx) reported
from
Whitley Bay, England
@ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!
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Rachel Eleanore Wright
(@ShxdowHerondale) reported
from
Seaton Delaval, England
@ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning
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Chris Tindall
(@chewytheleftie) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Border Riever 🇬🇧🇪🇺
(@geordie_driver) reported
from
Seaton Delaval, England
@ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.
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HeartStopperFan
(@H34rtstopper_) reported
from
Longbenton, England
@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Greaves
(@lgreaves222) reported
@ThreeUKSupport We need to cancel a 5G router. We have been sold a router but we don’t have 5G in our area. We have spoken to at least 11 people this afternoon. We are now on to the business care team and I believe we are now being transferred AGAIN.
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Robert
(@r0b5wale) reported
@ThreeUKSupport Hi, nothing seems to be working with my 4G signal. Only phone calls and texts. Any apps are not responding to the network. Everything works fine on Wi-Fi. Can you help?
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Sir Lord RealKayserSoze. 💙 🇺🇦 **** Putin
(@GhostOfSoze) reported
@ThreeUKSupport @sixteenthCgirl If you only trying to fix things after being called out on social media by a very well known and respected historian and TV personality one can wonder what customer service you provide to Joe Public.
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Linda Greaves
(@lgreaves222) reported
@ThreeUKSupport We have been doing that now for the last 90 minutes. We are now on the 11th transfer. It is the worst customer service team ever
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Kirsty 💜🫰
(@kirstyleeBTS) reported
@ThreeUKSupport I contacted your online support but they are just telling me I will see disruptions on the day of transfer….this is not a disruption it’s a major error
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Linda Greaves
(@lgreaves222) reported
@ThreeUK worst customer services in the world. We’ve now been trying to sort a problem out for 3 months. Been on the phone for 50 minutes and been cut off twice.
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Bren 🚇🌈🦖
(@Woof1972) reported
@ThreeUK So when will we get Apple Watch support ? It’s been promised for years and still nothing ?
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DS
(@hubba_hubby) reported
@ThreeUKSupport It’s also when you are outside on the platforms. I know others on 3 with the same issue. You should have engineers go there with their 3 phones and see what I mean
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Bradley Smith
(@Brad1eyMSmith) reported
@aysha_happy1 @DgtmooreNft @ThreeUK So are every network brother and you're not talking to a layperson; I work for a smartphone retailer in the UK. I started at Vodafone in 2015, then to Three, then to O2 and they all have shocking customer services. EE may perhaps stand out with UK call centres, but marginally so
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Mentazm
(@mentazm) reported
Awful internet in EH6 again @ThreeUKSupport @ThreeUK. Close to unusable all morning. Need it fixed before my work starts in the evening.