3 (Three)

3 (Three) Outage Report in Ponteland, Northumberland, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ponteland, Northumberland, England 12/06/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (34%)

    Total Blackout (34%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ponteland, Northumberland, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet

Community Discussion

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3 (Three) Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • ReubenPeccable Andrew Miller (@ReubenPeccable) reported from Seaton Delaval, England

    @ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • LeeNoble Lee Noble 🇪🇺 (@LeeNoble) reported from Ashington, England

    @ThreeUKSupport Can you tell me if there is internet signal in NE23 1WD today? There wasn't yesterday. Appears to be a regular thing.

  • vickytnz Vicky Teinaki (@vickytnz) reported from North Shields, England

    @edwardhorsford @ThreeUK Yep same for me (smarty which uses three network)

  • fabiliciousx JAN STEWART (@fabiliciousx) reported from Whitley Bay, England

    @ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!

  • Icypixel Tom (@Icypixel) reported from Newcastle upon Tyne, England

    @ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)

  • LauraChrisp Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England

    @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Whitley Bay, England

    The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..

  • GalaLeon1905 Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • bruceywells ✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England

    @ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..

  • ShxdowHerondale Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England

    @ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning

  • tvgenius05 Jonathan Lansana (@tvgenius05) reported from Morpeth, England

    @ThreeUKSupport the Emergency Alert did not go off on my phone. Checked and alert is active in my settings getting all other notifications through as well so signals fine.

  • H34rtstopper_ HeartStopperFan (@H34rtstopper_) reported from Longbenton, England

    @ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • geordie_driver Border Riever 🇬🇧🇪🇺 (@geordie_driver) reported from Seaton Delaval, England

    @ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.

  • LauraChrisp Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • tubblog Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • LillyputBakery Elisabeth Pugh (@LillyputBakery) reported

    @ThreeUK no signal for 48hrs what’s going on please??

  • LovejitBhatia Lovejit Bhatia (@LovejitBhatia) reported

    @ThreeUKSupport Thank you for nothing. Have now cancelled everything as you guys have been as useful as a chocolate teapot. Worst customer service experience. Teams have no idea blame each other and “please speak to them” “they did it” no one takes ownership.

  • Iisa_lee Lisa Lee (@Iisa_lee) reported

    @ThreeUKSupport No nothing works. While I'm at this post code during the week I have zero signal. I very occasionally get one bar but it's very intermittent. I've been told a range of dates by 3 for when it should be fixed. We're heading into week 3 of no siganl 😔

  • Lucysbooks26 Lucylovesbooks (@Lucysbooks26) reported

    @ThreeUKSupport my poor old Dad changed his tariff in March text confirmation then April 2nd you made changes again and he has been put on wrong tariff and over charged for 2 months. Please help

  • vintage_Mommaa Mrs_Really_Tired (@vintage_Mommaa) reported

    @ThreeUK ive never been a three customer in my life before but i cant wait to finish my 12 month sim deal ! These new price increases again are shocking ! And i dont know how your allowed to get away with it tbh.

  • ReeceDraper3 Reece Draper (@ReeceDraper3) reported

    @ThreeUKSupport It's been disabled but it's bloatware and I will not be able to fully remove it without rooting my phone 😑 There are some apps that I have never seen in my life that were downloaded so you should probably notify your cyber security division as this is a big vulnerability

  • pauladr09 Paula dos Reis (@pauladr09) reported

    @ThreeUKSupport Also went into your store last month. Store manager did same request on the system as they can't help with anything except sales.

  • SciFiGuru Louis Turfrey (@SciFiGuru) reported

    @ThreeUKSupport B76 1EG. One minute it’s connected and working at plus 40 megabits then all of a sudden it slows to less than 1. And stays there until I reboot the router. Sometimes it does not connect at all. These problems are ongoing, started around March and got worse from then on.

  • katietagg97 Katie Tagg (@katietagg97) reported

    @ThreeUKSupport Oh if you could help me do it on that app that would be great please! Although I have to applaud you call support agents who have helped with all my contract problems

  • pauladr09 Paula dos Reis (@pauladr09) reported

    @ThreeUK Pathetic service from Three UK yet again.4 complaints & tons of calls later & still no assistance.Shocking how customer service is non existent. Promises Of calls I will receive & 2 months later,I'm still yet to get this call for assistance.Does anyone care at Three UK?