3 (Three) outages and service status in Ponteland, England
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Full Outage Map
- 3 (Three) generated 1 outage signal in the last 24 hours around Ponteland, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 2, 8:57 AM GMT+1.
- Internet (33%)
- Wi-fi (33%)
- Total Blackout (17%)
- Phone (17%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent 3 (Three) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, and Prudhoe.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Phone | 5 hours ago |
|
Newcastle upon Tyne
|
Wi-fi | 3 days ago |
|
Newcastle upon Tyne
|
Internet | 4 days ago |
|
Newcastle upon Tyne
|
Internet | 5 days ago |
|
Prudhoe
|
Total Blackout | 8 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 23 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England@ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
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Ian Birch (@IanBirch1978) reported from Cramlington, England@ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return
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Jonathan Lansana (@tvgenius05) reported from Morpeth, England@ThreeUKSupport the Emergency Alert did not go off on my phone. Checked and alert is active in my settings getting all other notifications through as well so signals fine.
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
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Lee Smith 🏳️🌈 (@leesmith_94) reported from Longbenton, England@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk
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Martin Dean (@_MartinDean) reported from Blyth, England@ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.
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Vicky Teinaki (@vickytnz) reported from North Shields, England@edwardhorsford @ThreeUK Just checked my work phone (which is on a different network, can’t remember which) and it got it
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Tom (@Icypixel) reported from Newcastle upon Tyne, England@ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)
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Dezy Ward (@DezyByers33) reported from Washington, England@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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HeartStopperFan (@H34rtstopper_) reported from Longbenton, England@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.
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Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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stoddy_running 🏳️🌈🌱 (@Stoddy_running) reported from Seaton Delaval, England@ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Placebob (@Placebob2) reported@mavishier @ThreeUK Yeah ive been with them a lot of years hoping joining with Vodafone would help but not so far
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The K-League Kilt (@kleague_kilt) reported@ThreeUKSupport ur home broadband service in South Lanarkshire has been woefully unacceptable for almost a month as has your attempts at "customer service". Definitely pulling the plug on my contract as soon as possible.
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elle🤍 franchaela (@franchaela_x) reported@jamesma34307397 @ThreeUK @ThreeUKSupport I spoke to customer service and they kept trying to say it’s an issue with my phone and wouldn’t listen when I said other family members on three in the house are having the same problem.
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rachel james (@rachel_l_james) reported@ThreeUKSupport I’m getting a ‘working on the network in your area’ msg for SL2. We’ve not been able to use the internet since Saturday… meaning no tv or wfh. I want to know how long this is expected to go on for? Days? weeks? And why would you not reach out to us to warn us?
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedIf you live in north Shropshire don’t have a Moblie contract with @SMARTYMobileUK or @ThreeUK their network is overloaded they have no more capacity and there is no work planned to solve the problem @HelenMorganMP why do we have to put up with such a bad Moblie service
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Diversions (@diversionsgifts) reported@ThreeUKSupport hi got a new iPad from you on Saturday but no eSIM please help
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Jeremy Baker (@JeremyBaker2439) reported@ThreeUK any chance you can fix the connection issues in the Manchester city centre...struggles just about everywhere now...
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Lee Williams (@LeeWilliams154) reported@ThreeUKSupport is the network down at the moment? I can’t make or receive calls…
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Kitty Coco (@BambieBambini) reported@ThreeUK @ThreeUKSupport Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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orland_sundri (@Orland_Sundri) reported@ThreeUK according to @CommunityFibre the problem of my iPhone 15 having problems with wifi calling being unreliable is a problem on your side. can you confirm what you are doing to resolve the issue?