3 (Three) outages and service status in Ponteland, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Wi-fi.
- Total Blackout (50%)
- Wi-fi (50%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 8: Problems at 3 (Three)
3 (Three) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Wi-fi | 18 days ago |
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Newcastle upon Tyne
|
Total Blackout | 30 days ago |
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Newcastle upon Tyne
|
Internet | 1 month ago |
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Newcastle upon Tyne
|
Internet | 2 months ago |
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Newcastle upon Tyne
|
Internet | 2 months ago |
|
Newcastle upon Tyne
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Bootsy (@19bootsy68) reported from Dunston, England@Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.
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Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England@ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
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Sam Nicholles (@SamNicholles) reported from Longbenton, EnglandStill so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.
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Debbie (@debbieskywalker) reported from Walker Gate, EnglandTime to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk
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Lee Smith 🏳️🌈 (@leesmith_94) reported from Longbenton, England@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport is the app and my3 service down? I am unable to access either.
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Lee Noble 🇪🇺 (@LeeNoble) reported from Ashington, England@ThreeUKSupport Can you tell me if there is internet signal in NE23 1WD today? There wasn't yesterday. Appears to be a regular thing.
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CannyDeku (@CannyDeku) reported from Whitley Bay, England2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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Lee (@MXOFO) reported from Newburn, EnglandMy @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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Bootsy (@19bootsy68) reported from Dunston, England@MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2
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Jonathan Lansana (@tvgenius05) reported from Morpeth, England@ThreeUKSupport the Emergency Alert did not go off on my phone. Checked and alert is active in my settings getting all other notifications through as well so signals fine.
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3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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cleopatra Iv (@Brenda32074319) reported@ThreeUK morning is there a problem with the network in the M35 area of Manchester I’ve done all I can this end to try and reset it
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Playwriter Guy (@playwriter_guy) reported@ThreeUK @RoyalMail I have been a customer of Three for as long as I can remember and I have never been treated with this much disrespect over £55. I value honesty and transparency and so far Three have been very dishonest. I will pay off my contract early so I can leave this terrible company.
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Danielle (@elektramonster) reported@status_is_down Since arriving in North Norfolk on holiday, there is no 3uk service whatsoever, for miles around where we are staying which is weybourne area. Have to dive over 30 mins on any direction to get even a tiny signal. #threeuk @ThreeUKSupport
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Andrew (@PhysicsAndy) reported@ThreeUKSupport Is there any way I can get in touch with you via email or social media? Your live chat agents have been terrible so far for what should be a simple problem to fix
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Alex Havoc (@HavocAgain) reportedIt's only fair that I say thanks to @ThreeUKSupport for getting service in Worcester back to something like normal(ish) after nearly a week of disruption. Although it would have been nice to have some form of communication about what was happening and why. @tomcollinsworcs
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Jonathan 🇺🇦 (@GayToryJon) reportedI think next time I’m arranging an upgrade of my mobile phone contract before I commit to a new one with @ThreeUK I will check which courier company they’re using for the delivery. If it’s @dpduk_ I will probably look elsewhere after the issues the last 2 times.
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fèyí 𖤓 ° ⋆.ೃ࿔*:･𓂃⋆｡˚ ◌𓈒𖡼 (@MissFeyi) reportedI’ve had no signal all day @ThreeUK @ThreeUKSupport
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Steve Harris🐺🦞 🇺🇦 (@SteveJHarris) reported@VodafoneThreeUK @VodafoneUK @ThreeUK In the last month the Three signal in Stonehaven town centre, Aberdeenshire has deteriorated beyond belief. You can sometimes make a call but nothing else. What has happened?
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André Walker (@andrejpwalker) reportedI’m so angry about this @paramountplus thing with @ThreeUK. I was basically forced into it by the salesperson. It’s impossible to access and impossible to cancel. £10 a month for nothing.
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Kenny Jaymes. Never Forget Rememberance Sunday (@DJKennyJaymes) reported@ThreeUK @ThreeUKSupport has to be one of the worst in the UK. Tech support in India reading a script, say issue known with Cell Tower cant say when it will be fixed. Already been THREE months. ATROCIOUS customer service & Tech support nonexitant. @ofgem no help what so ever.