3 (Three) Outage Report in Ponteland, Northumberland, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Ponteland, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Total Blackout | 13 days ago |
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Newcastle upon Tyne
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Internet | 15 days ago |
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Newcastle upon Tyne
|
Internet | 23 days ago |
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Newcastle upon Tyne
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25 days ago | |
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Newcastle upon Tyne
|
Internet | 27 days ago |
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Newcastle upon Tyne
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Bootsy (@19bootsy68) reported from Dunston, England@MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2
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Bootsy (@19bootsy68) reported from Dunston, England@Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork
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CannyDeku (@CannyDeku) reported from Whitley Bay, England2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.
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Dezy Ward (@DezyByers33) reported from Washington, England@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport is the app and my3 service down? I am unable to access either.
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Bootsy (@19bootsy68) reported from Dunston, England@Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Bootsy (@19bootsy68) reported from Dunston, EnglandWhat a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kaan Hughes (@KaanHughes) reported@ScottMurray85 @ThreeUKSupport I had this with a few customer services operators a few weeks ago, hours on the phone, please hold...end of call. Absolutely fuming. For what it’s worth, Sky Boost guarantees it and if you lose service you get the money back on the month.
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Danielle Downey (@crazykids48) reported@ThreeUKSupport Hi Mark. Thanks for your reply. I have tied twice to contact and it's just saying try later. We were told customer services would get in contact within 72 hours and it's over this. Can someone help please.
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David Arrowsmith (@mrwriterman79) reported@ThreeUKSupport - so it seems I’m one of many many people who can’t make outgoing calls? Can you advise on what the problem is and how you can fix it? Started yesterday for me....
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Far From Alba (@farfromalba) reported@ThreeUKSupport Thank you! Problem solved now. I missed any notification advising I would need to re-register. Back online again
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Vera Woodhead (@verawoodhead) reported@ThreeUKSupport Having problems registering my account and getting calls to my phone. Cannot find anything/ anyone online to help. As a new customer am terribly underwhelmed, disappointed
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MsBlobby (@MsBlobby) reported@ThreeUK My dealings w 3, trying to help a disabled neighbour get a sim only contract hv bn awful. Complaints dealt w via India. Pedantic, rule-laden. They say 'I understand' ...a lot - they don't. Hours n hours spent giving details, birthdates, spelling names over and over.
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Joey Doidge (@Joebo2006) reportedFeel robbed upgrade my phone contract with @ThreeUK to the get free airpods. Then told after I don’t get them because I’m a existing customer😡 then get told by customer services that existing customers do get them
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David Bourne (@DavidBourne1978) reported@ThreeUK ts17 the 4g is poor.
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Jamie Lee-Hill (@JamieLeeHill2) reportedAbsolutely had enough of @ThreeUK now, three calls in the past two weeks about my signal, and still no action, they just hung up on me, despite me just patiently waiting to be dealt with. This is my livelihood, I need broadband to audition!
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Liam Gray (@LiamGra72533355) reported@ThreeUKSupport It’s a phone account. I’ve always had rubbish service but it’s got worse since getting the iPhone 12 pro Max last week