3 (Three) outages and service status in Ponteland, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 7 days ago |
|
Newcastle upon Tyne
|
Internet | 12 days ago |
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Newcastle upon Tyne
|
Phone | 28 days ago |
|
Gateshead
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 2 months ago |
|
Newcastle upon Tyne
|
Internet | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.
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Tom (@Icypixel) reported from Newcastle upon Tyne, England@ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Laura.I.do (@LauraChrisp) reported from Cramlington, England@ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport is the app and my3 service down? I am unable to access either.
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Richard Tubb (@tubblog) reported from Longbenton, England@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Border Riever 🇬🇧🇪🇺 (@geordie_driver) reported from Seaton Delaval, England@ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.
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Martin Dean (@_MartinDean) reported from Blyth, England@ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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Debbie (@debbieskywalker) reported from Walker Gate, EnglandTime to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Bootsy (@19bootsy68) reported from Dunston, England@MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2
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CannyDeku (@CannyDeku) reported from Whitley Bay, England2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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HeartStopperFan (@H34rtstopper_) reported from Longbenton, England@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork
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Lee Smith 🏳️🌈 (@leesmith_94) reported from Longbenton, England@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Sael (@RyanSael) reported@robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.
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🕹️ EᑎGᗩGEᔕᗷᖇᗩIᑎ 🎮 (@EngagesBrain) reported@robj3d3 @ThreeUK Does your phone support eSIM? If so, no need to wait for one to arrive in the post.
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Rob Hallam (@robj3d3) reported@helloitsolly @ThreeUK @GoRoamless Thanks Olly Yeah, I don't get it either. It's a policy of theirs. They need me to fly back to the UK, use it in the UK, and then I'm good to go again and they'll unblock me. Not happening, so getting my family to help out very thankfully.
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K (@KRUNAL1) reported@ThreeUK why are you scamming customers by letting third party companies add subscriptions to the broadband service ? What is Weezchat that I have never signed up for ? £18 pounds ? How ? When asked to cancel you can’t, so you can add without my permission taken from me account but can’t cancel? How to cancel ? They send a sms ? How when it’s hub ? @Ofcom @IanMurrayMP please can this be looked into - I’m not the only one that been scammed, there’s hundreds of people
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David McKean (@keanie14) reported@threeuk your service does not actually function; I’m abroad, have used my fair usage, increased my spend cap, bought a roaming pass but it’s not working. I’ve called but can’t speak to anyone and you don’t have the option to deal with my request on the ‘call’.
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White Apathy (@fundcruncher) reported@ThreeUK I can no longer listen to voice mail unless I record a stupid message? Are you on crack? Fk off. Give me access to my voice message or I'm changing provider. Not negotiable. Fkn tyrants.
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'Name can't be blank' says x, so that's my name (@KMB193) reported@scampaboy @ThreeUK They are awful, and their agents can't help with anything. Told me to go in store, I asked what they can do, agent can't and just said that's my option!!!
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Adam Bateman (@AdamBat92308251) reported@UniversalExile @three Have seen @ThreeUK poor level of customer service when the sold a deal to my mother-in-law that was totally unfit for her purpose. Selling to an easily confused elderly person who is obviously not tech savvy is a awful thing to do. Hope they change and sort your problem fast.
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Thiccschach (@BlindWanda) reportedAnybody else got problems with their Three home broadband right now?? @ThreeUKSupport @ThreeUK how about some action on your end telling customers the network has problems.
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Fazel (@EZRipir) reported@robj3d3 @ThreeUK When was it cancelled? You get 30 days period after the termination to get a pac code to transfer to different network.