3 (Three) outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent 3 (Three) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, and Prudhoe.

City	Problem Type	Report Time
Gateshead	Phone	2 days ago
Newcastle upon Tyne	Wi-fi	5 days ago
Newcastle upon Tyne	Internet	6 days ago
Newcastle upon Tyne	Internet	7 days ago
Prudhoe	Total Blackout	10 days ago
Newcastle upon Tyne	Wi-fi	25 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  David Mellstrom (@davidmellstrom) reported 5 minutes ago from Morpeth, England

  @ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal.

• 
  Bootsy (@19bootsy68) reported 5 minutes ago from Dunston, England

  @ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.

• 
  Jonathan Peat (@Funstie) reported 9 minutes ago from Ponteland, England

  @ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.

• 
  Andy Kane (@andrewkane80) reported 10 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

• 
  GLORY. (@gloriasibz) reported 17 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.

• 
  Bootsy (@19bootsy68) reported 17 minutes ago from Dunston, England

  @Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.

• 
  Chris Tindall (@chewytheleftie) reported 18 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

• 
  Barry B. (@basherdrummer) reported 20 minutes ago from Newcastle upon Tyne, England

  Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

• 
  Tom (@Icypixel) reported 26 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)

• 
  Andrew 🏳️‍🌈🇪🇺Ⓥ (@Stoddy75) reported 33 minutes ago from Seaton Delaval, England

  Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.

• 
  Vicky Teinaki (@vickytnz) reported 39 minutes ago from North Shields, England

  @edwardhorsford @ThreeUK Yep same for me (smarty which uses three network)

• 
  Bootsy (@19bootsy68) reported 46 minutes ago from Chopwell, England

  @ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.

• 
  Laura.I.do (@LauraChrisp) reported 49 minutes ago from Cramlington, England

  @ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own

• 
  Bootsy (@19bootsy68) reported 51 minutes ago from Dunston, England

  @ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.

• 
  Andy Brown (@andyb7274) reported 52 minutes ago from Bedlington, England

  @ThreeUKSupport Ok, but how will that fix the website reporting the same ?

• 
  Bootsy (@19bootsy68) reported 52 minutes ago from Dunston, England

  What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran

• 
  GLORY. (@gloriasibz) reported 55 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first

• 
  Barry B. (@basherdrummer) reported 55 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

• 
  Andy Kane (@andrewkane80) reported 56 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....

• 
  Border Riever 🇬🇧🇪🇺 (@geordie_driver) reported 56 minutes ago from Seaton Delaval, England

  @ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ES (@ewa_swital16945) reported 4 minutes ago

  @ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it. Three knowingly supporting Fraud!

• 
  Big Nath (@E236_Nathan) reported 6 minutes ago

  Hey @EE wanna pay the last few months of my @ThreeUK contract up so I can leave them early, they are terrible 😞

• 
  Giggsy (@DjGiggsy) reported 7 minutes ago

  Hey @threeuk, since you’ve teamed up with @Vodafone I thought my service would improve. If anything I get worse signal in places than I did before! What’s going on? Been a customer of yours since 2006, seriously looking at other options right now.

• 
  Philip Carr (@PHILIPCARRUK) reported 11 minutes ago

  @ThreeUK why have you billed me for 5–6 months of line rental after I cancelled my SIM and moved my number to Vodafone? Now I “owe” £190+ due to your error. Take responsibility and fix this.

• 
  Alexander Bragin (@SkaterMadnes) reported 12 minutes ago

  @ThreeUK @JonnyMontrealQC It's still broken a year later.

• 
  Stupid Dog (@stoopidiztdog) reported 15 minutes ago

  @ThreeUK Phone stolen and had a new SIM that I can't activate, because I need an OTP sent to the number to login to MyThree account! Poor user experience. How can you guys not have figured this out?

• 
  elle🤍 franchaela (@franchaela_x) reported 15 minutes ago

  @jamesma34307397 @ThreeUK @ThreeUKSupport I spoke to customer service and they kept trying to say it’s an issue with my phone and wouldn’t listen when I said other family members on three in the house are having the same problem.

• 
  Kitty Coco (@BambieBambini) reported 15 minutes ago

  @ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

• 
  Keith (@Keith5978673925) reported 18 minutes ago

  @ThreeUK When will the tower in Ab11 be fixed? It’s been down for maintenance for 9 weeks now. 2MBPS download speeds just don’t cut it. Ask EE to borrow a competent engineer.

• 
  Natalie ❤️ (@boydie123) reported 18 minutes ago

  @ThreeUK I’m having issue with logging in to the App the MFA isn’t working and it’s actually not sending me the code. Your website isn’t helping neither is the chat