3 (Three) Outage Report in Ponteland, Northumberland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (16%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Ponteland, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Total Blackout	12 days ago
Newcastle upon Tyne	Internet	15 days ago
Newcastle upon Tyne	Internet	22 days ago
Newcastle upon Tyne	E-mail	25 days ago
Newcastle upon Tyne	Internet	26 days ago
Newcastle upon Tyne	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Bootsy (@19bootsy68) reported 19 seconds ago from Dunston, England

  @Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.

• 
  Andy Kane (@andrewkane80) reported 20 seconds ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

• 
  Andrew 🏳️‍🌈 (@Stoddy75) reported 6 minutes ago from Seaton Delaval, England

  @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

• 
  Julie 'Jules' Walker (@Colins_kitten) reported 13 minutes ago from Newcastle upon Tyne, England

  @ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap

• 
  stoddy_running 🏳️‍🌈🌱 (@Stoddy_running) reported 13 minutes ago from Seaton Delaval, England

  @ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?

• 
  Andrew 🏳️‍🌈 (@Stoddy75) reported 18 minutes ago from Seaton Delaval, England

  @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

• 
  GLORY. (@gloriasibz) reported 22 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.

• 
  Andrew 🏳️‍🌈 (@Stoddy75) reported 23 minutes ago from Seaton Delaval, England

  @ThreeUKSupport is the app and my3 service down? I am unable to access either.

• 
  Rachel Eleanore Wright (@ShxdowHerondale) reported 24 minutes ago from Seaton Delaval, England

  @ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬

• 
  Andy Brown (@andyb7274) reported 26 minutes ago from Bedlington, England

  @ThreeUKSupport Ok, but how will that fix the website reporting the same ?

• 
  GLORY. (@gloriasibz) reported 26 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!

• 
  'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported 29 minutes ago from Newcastle upon Tyne, England

  Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews

• 
  Andrew 🏳️‍🌈 (@Stoddy75) reported 36 minutes ago from Seaton Delaval, England

  @ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.

• 
  Andy Kane (@andrewkane80) reported 41 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....

• 
  GLORY. (@gloriasibz) reported 42 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first

• 
  David Mellstrom (@davidmellstrom) reported 44 minutes ago from Morpeth, England

  @ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal.

• 
  Andy Kane (@andrewkane80) reported 45 minutes ago from Newcastle upon Tyne, England

  @ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless

• 
  Andrew 🏳️‍🌈 (@Stoddy75) reported 49 minutes ago from Seaton Delaval, England

  @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

• 
  CannyDeku (@CannyDeku) reported 52 minutes ago from Whitley Bay, England

  2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.

• 
  Dezy Ward (@DezyByers33) reported 57 minutes ago from Washington, England

  @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AutisticBiker (@AColmundo) reported 7 minutes ago

  @ThreeUKSupport any reason why my mobile is on a total blackout. No calls texts signal or internet. Whats going on

• 
  Julie Wong E (@Landygirl87) reported 8 minutes ago

  @ThreeUKSupport is there an issue with signal? Tried the signal checker on ur website and always says something’s gone wrong, tried different postcodes I know from all over and still nothing, I’m in work building, got signal, walk outside, completely dead.

• 
  billeigh (@billeighhh) reported 9 minutes ago

  @ThreeUKSupport wanna hear back from you asap because it’s just becoming a joke at this point. Can’t even sit in my own garden and listen to some tunes cos it’s not working

• 
  Jane Petrie (@janepetrie19) reported 11 minutes ago

  @ThreeUKSupport Hi Jo, thanks for your reply. I walked into an area where I had a signal and haven’t had an issue since, though I’m now hunkered down at home on Wi-Fi to avoid the heat!

• 
  billeigh (@billeighhh) reported 14 minutes ago

  @robotowls @ThreeUK My service has been horrific for about 4 days now, seems like there’s quite a few places with minimal internet

• 
  matthew 🏳️‍🌈 (@matthewr123) reported 14 minutes ago

  @ThreeUK I have a complete loss of signal no calls or data, what’s going on?

• 
  WrestlingWithMyThoughts (@WrestlingWlthM3) reported 16 minutes ago

  @BigBeazy92 @ThreeUKSupport Mobile service down in Cumbria too

• 
  Ben wright (@BigBeazy92) reported 16 minutes ago

  @ThreeUKSupport is the network down in manchester I can't connect to the network or even get a status report from the checker

• 
  Shaun Henden (@shaunhenden) reported 18 minutes ago

  @ThreeUKSupport well, my worst mistake was carry on with this woeful service. If anyone gives these lot their business then you have been warned. Customer service advisors that are in fear of their jobs so will make anything up and an antiquated system that is fit for the 80’s

• 
  Jennifer Riggins💙💛 (@jkriggins) reported 21 minutes ago

  Hey @ThreeUKSupport are you down? We are stuck at home and now no internet less than two months into your service. And yes we’ve restarted all twice. And since it hasn’t rained in four months you can blame the weather. #ThreeDown