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3 (Three)

3 (Three) Outage Report in Ponteland, Northumberland, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 54% Internet (54%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Ponteland, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Total Blackout 15 days ago
Newcastle upon Tyne Internet 17 days ago
Newcastle upon Tyne Internet 25 days ago
Newcastle upon Tyne E-mail 27 days ago
Newcastle upon Tyne Internet 29 days ago
Newcastle upon Tyne Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • SamNicholles
    Sam Nicholles (@SamNicholles) reported from Whitley Bay, England

    The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..

  • fabiliciousx
    JAN STEWART (@fabiliciousx) reported from Whitley Bay, England

    @ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!

  • LauraChrisp
    Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own

  • basherdrummer
    Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • geordie_driver
    Border Riever 🇬🇧🇪🇺 (@geordie_driver) reported from Seaton Delaval, England

    @ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.

  • chewytheleftie
    Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England

    @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

  • LeeNoble
    Lee Noble 🇪🇺 (@LeeNoble) reported from Ashington, England

    @ThreeUKSupport Can you tell me if there is internet signal in NE23 1WD today? There wasn't yesterday. Appears to be a regular thing.

  • danieljohnallis
    Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England

    @_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds

  • bruceywells
    ✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England

    @ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help

  • LauraChrisp
    Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!

  • davidmellstrom
    David Mellstrom (@davidmellstrom) reported from Morpeth, England

    @ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal.

  • Stoddy_running
    stoddy_running 🏳️‍🌈🌱 (@Stoddy_running) reported from Seaton Delaval, England

    @ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?

  • ShxdowHerondale
    Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England

    @ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning

  • basherdrummer
    Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • SamNicholles
    Sam Nicholles (@SamNicholles) reported from Longbenton, England

    Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..

  • ReubenPeccable
    Andrew Miller (@ReubenPeccable) reported from Seaton Delaval, England

    @ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?

  • tubblog
    Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

  • GalaLeon1905
    Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • H34rtstopper_
    HeartStopperFan (@H34rtstopper_) reported from Longbenton, England

    @ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection

  • MXOFO
    Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • christopherw
    Chris Woods (@christopherw) reported

    @ThreeUK hello, I'm considering buying the Xperia 1 Mk. 3 when it's released in the UK later this month. Will you support WiFi calling, VoLTE, HD Voice, mmWave and full 5G bands and so on at release? Also, any plans to retail the handset?

  • timporteruk
    Tim Porter (@timporteruk) reported

    @ThreeUKSupport I've already had this chat which confirmed the issue was your side with the share rate and not our side with a technical issue! You were pushing this to your second tech team to look into this further and this is not being done!!

  • I_Salute_Cheryl
    ♡Emily♡ (@I_Salute_Cheryl) reported

    @ThreeUKSupport No but I’ve never done anything to reach my “spend limit” my messages, calls and data are all unlimited and I have no extra charges this month either

  • Appliance_Test
    London Appliance Testing (@Appliance_Test) reported

    @Kourdoullou @ThreeUKSupport Their customer service can't give a date 10 days now and they still don't know So how do the Twitter team know a date or are they just throwing out a random date to try and shut us up

  • timporteruk
    Tim Porter (@timporteruk) reported

    @ThreeUKSupport And as such I then never get confirmation that I can cancel without being charged the exit fee.

  • brndnxiii
    brndn (@brndnxiii) reported

    @ThreeUKSupport I live in NW London and I’ve been experiencing a disastrous 4G connection for a couple hours. I can’t even open any page on Safari and most apps won’t load due to bad connection. What’s happening?

  • pickled_tinker
    Grody (@pickled_tinker) reported

    @ThreeUK you should honestly be embarrassed about your network's performance!! 3/0.2 at 2000ms pings is not only atrocious, but makes O2's ****** 3rd world network stomp all over you. SO23 9LJ Has been **** since the very first day. @Ofcom should forbid your 5G rollouts.

  • timporteruk
    Tim Porter (@timporteruk) reported

    Thinking outside the box, I discovered that @ThreeUK were offering a 4G home broadband service. I checked on their site, and it confirmed that the 4G coverage was VERY GOOD in the area.

  • timporteruk
    Tim Porter (@timporteruk) reported

    @ThreeUKSupport Read the above. The issue was not a technical issue our side but a problem your side which you don't seem to be prioritising. What more can I do to get you to take action and look deeper into this matter?? If you cannot do this then let her cancel without charging the exit fee!

  • pickled_tinker
    Grody (@pickled_tinker) reported

    Also, what option do I use on your pathetic customer services number. I hit 4 for other and the 4 options are friggen useless. Seriously, @ThreeUK have you taken onboard the scum baggery of O2, because if you have, god help you.