3 (Three) outages and service status in Ponteland, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (33%)
- Total Blackout (33%)
- Wi-fi (33%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Wi-fi | 10 days ago |
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Newcastle upon Tyne
|
Total Blackout | 21 days ago |
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Newcastle upon Tyne
|
Internet | 26 days ago |
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Newcastle upon Tyne
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Internet | 1 month ago |
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Newcastle upon Tyne
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Internet | 2 months ago |
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Newcastle upon Tyne
|
Phone | 2 months ago |
Community Discussion
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3 (Three) Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk
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✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England@ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help
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Lee Smith 🏳️🌈 (@leesmith_94) reported from Longbenton, England@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
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Debbie (@debbieskywalker) reported from Walker Gate, EnglandTime to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
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Martin Dean (@_MartinDean) reported from Blyth, England@ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions
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David Mellstrom (@davidmellstrom) reported from Morpeth, England@ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal.
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Gala➊➒∞➎ 🦁🏴 (@GalaLeon1905) reported from Newcastle upon Tyne, England@ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me
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Vicky Teinaki (@vickytnz) reported from North Shields, England@edwardhorsford @ThreeUK Yep same for me (smarty which uses three network)
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JL (@JackLegind) reported from Newcastle upon Tyne, England@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
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Richard Tubb (@tubblog) reported from Longbenton, England@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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Sam Nicholles (@SamNicholles) reported from Whitley Bay, EnglandThe @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..
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Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Jonathan Lansana (@tvgenius05) reported from Morpeth, England@ThreeUKSupport the Emergency Alert did not go off on my phone. Checked and alert is active in my settings getting all other notifications through as well so signals fine.
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Fiona Wilson (@fionaw24) reported from Blyth, England@ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma harris (@EmmaHarris772) reportedI have 60gb and have used 40gb and mobile data has stopped working can you please help @ThreeUK
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The Real Lee Burridge (@leeburridge) reported@YTJustGetATesla @ThreeUK Im gradually moving off Three. EE gives a better signal and my company does a deal where I can choose any network and get a monthly contract SIM (not locked in) for a better price than I get elsewhere.
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אדֶגְבּוֹיֶגָה (@IamSamuelOO) reportedHello @Vodacom I am porting to you from @ThreeUK. 5years of loyalty to @ThreeUK yet I cannot use their network to maintain a telephone conversation that will last for 3minutes, so disgusting!
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Mr Gray (@Monetization26) reported@robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.
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Mike (@LajomC) reportedHello. I'm currently a Three customer. I bought a physical SIM card the US. The SIM card is activated and registered with T-Mobile. after doing research myself it appears that the VoLTE provision is switched off on your end. Please advise and help me @ThreeUKSupport
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William Stavely (@william_stavely) reported@ThreeUKSupport you are obstructing us leaving your failing Internet service. Your Indian "help" centre has hung up calls & kept me on endless hold. Obstructing cancellation is contrary to OFCOM regulatory requirements. Reading this? Then avoid 3!
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Mark Finch (@markpfinch) reported@ThreeUKSupport shocking charge me £12 for 7 day European pass. Block it after 1 day for fair usage policy. Rude on support and tell me I have to wait to buy another pass as this one is active for 7 days. Leave me unable to use my phone for navigation in Europe! Scam!
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xXx (@ImmaStar26) reported@ThreeUK I've been without service for 4 days. Every day since my service stopped, I've contacted support, and each time I've been told to "wait 7 days." If I'm being told that every single day, when exactly are those 7 days supposed to be up?
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Stephen Lycitt (@stephenlycitt) reported@ThreeUK . Your customer service is extremely poor and processes very difficult to navigate!
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PokéMalarkey (@PokeMalarkeyUK) reportedI am trying to cancel a phone contract. Your live chat keeps kicking me out as soon as I tell them that I don't want a "better deal". Why won't you let me cancel this? Surely this isn't legal? @ThreeUKSupport