3 (Three) Outage Report in Ponteland, Northumberland, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Cramlington and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Jonathan Peat
(@Funstie) reported
from
Ponteland, England
@ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.
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Lee Smith 🏳️🌈
(@leesmith_94) reported
from
Longbenton, England
@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
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Bootsy
(@19bootsy68) reported
from
Chopwell, England
@ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Dylan McKee
(@djmckee) reported
from
Walker Gate, England
@ThreeUKSupport Unusable signal in NE2 😭😭
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Fiona Wilson
(@fionaw24) reported
from
Blyth, England
@ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
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JL
(@JackLegind) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....
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Andrew 🏳️🌈🇪🇺Ⓥ
(@Stoddy75) reported
from
Seaton Delaval, England
Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.
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Martin Dean
(@_MartinDean) reported
from
Blyth, England
@ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions
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Jonathan Peat
(@Funstie) reported
from
Walker Gate, England
@ThreeUK 3G not working in Newcastle!
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
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Martin Dean
(@_MartinDean) reported
from
Blyth, England
@ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.
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Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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FTTP Pro
(@fttppro) reported
@Shaunjenks @ThreeUK @ThreeUKSupport That’s good to hear the latter is not far from me! Yes I suspected it may be a backhaul capacity issue which would explain the 5G speeds not getting any higher than 250ish and the high latency at peak times.
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MopénínúoláOlúwa
(@MoAjegbile) reported
Please what’s the best network provider in the UK? @ThreeUK has shown me shege! Customer service is horrible horrible horrible.
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Rob
(@Vess_R) reported
@Gayna1968 @ThreeUK @ThreeUKSupport Went to a logical store and they said there had been network issues since Friday 13th evening and still on going for me. But if you check on three they say there no issue apparently. Poor
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Simone Donnelly
(@SimoneDonnelly) reported
@ThreeUK it's been 8 days now without signal... I am paying for a service that I am not receiving! Not acceptable.
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SENCo Bab
(@SencoBab) reported
@ThreeUK furious that your customer service rep has told me I will not get a refund for the poor broadband connection owing to works in my area if I make a complaint. Please contact me
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Reg Tabb (@thetabbster@mastodonapp.uk)
(@thetabbster) reported
@ThreeUKSupport Hi. How do I get a copy of a contract for my business 4G mobile WiFi? I can't find my copy & the store says ring business help line. They promised me a copy week ago on email (hasn't arrived). Rang back last night & they said go to store! I just want a copy!
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Andy Speed
(@AndySpe21665830) reported
Not sure what's happening with @ThreeUK but there signal is absolutely terrible these days.
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Sin Bin Clothing🇺🇦
(@SinBinClothing) reported
@ThreeUKSupport Ebay purchase is an example of ANY online purchase. It could from H&M, Three, anywhere. As the sender, the responsibility lies with you to rectify the issue. I will send you a DM to save the conversation filling up everyone's Twitter feeds.
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Rob
(@Vess_R) reported
@Gayna1968 @ThreeUK @ThreeUKSupport Went to a local three store today and they said there had been network issues since Friday 13th evening and still on going for me. But if you check on three they say there no issue apparently. Poor
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Shaun Jenks
(@Shaunjenks) reported
from
Shrewsbury, England
@fttppro @ThreeUK @ThreeUKSupport Yeah I live near the proposed Stanley lane site so will be goof for me too. Issue Three is having is it’d upgrading all its 3G only masts (ready for 3G switch off next year) to 4G and 5G, but on many sites the backhaul isn’t ready for full 1gbps band 78 5G