3 (Three) outages and service status in Ponteland, England
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Full Outage Map
- 3 (Three) generated 2 outage signals in the last 24 hours around Ponteland, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 28, 3:01 PM GMT+1.
- Internet (50%)
- Total Blackout (25%)
- Wi-fi (25%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, and Prudhoe.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 2 hours ago |
|
Newcastle upon Tyne
|
Internet | 23 hours ago |
|
Prudhoe
|
Total Blackout | 4 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 19 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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3 (Three) Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork
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Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England@ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning
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Jonathan Lansana (@tvgenius05) reported from Morpeth, England@ThreeUKSupport the Emergency Alert did not go off on my phone. Checked and alert is active in my settings getting all other notifications through as well so signals fine.
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Martin Dean (@_MartinDean) reported from Blyth, England@ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions
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Lee Noble 🇪🇺 (@LeeNoble) reported from Ashington, England@ThreeUKSupport Can you tell me if there is internet signal in NE23 1WD today? There wasn't yesterday. Appears to be a regular thing.
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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Debbie (@debbieskywalker) reported from Walker Gate, EnglandTime to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, EnglandHello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
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Martin Dean (@_MartinDean) reported from Blyth, England@ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.
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Jonathan Peat (@Funstie) reported from Ponteland, England@ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.
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Laura.I.do (@LauraChrisp) reported from Cramlington, England@ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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JL (@JackLegind) reported from Newcastle upon Tyne, England@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England@ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬
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Ian Birch (@IanBirch1978) reported from Cramlington, England@ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return
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Tom (@Icypixel) reported from Newcastle upon Tyne, England@ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)
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Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England@ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G
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CannyDeku (@CannyDeku) reported from Whitley Bay, England2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Crossley (@FatBob5) reported@ThreeUKSupport is there a problem with your site. Tried a couple of different browsers. Trying to order a free sim but it just logs me out when I try and checkout.
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Charles (@Chaarch) reported@ThreeUKSupport none of the £1 three+ codes are working, can you fix it?
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Soarriver (@mikedavied001) reportedIs it only me or does @ThreeUK phone company just keep suggesting **** apps to download. 15 minutes out of my life binning **** I don't fuuc#ing need. If I want I'll ask for it. 😡🤬🤬
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🇺🇲💚🇬🇧 (@PAFCrocket) reported@ThreeUKSupport my internet is down yet again !!
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clive york (@yorkie1980) reported@ThreeUKSupport can you please explain why your signal is rubbish in TN33 0XX it was so good but now it’s awful. I pay for a service. If you can’t deliver I will cancel my contract and go elsewhere
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Ruth Seager (@ruthseag) reported@ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…
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JaxRalph1992 (@JaxRalph1992) reported@ThreeUKSupport ever since you partner up with Vodafone my 5G & signal has been horrendous roll on September and I am gone. I’ve been with you guys for 14 years.
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Kitty Coco (@BambieBambini) reported@ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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Kitty Coco (@BambieBambini) reported@ThreeUK @ThreeUKSupport Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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Rizwan Ali (@rizwanalihaidr) reported@ThreeUKSupport and I’ve now been told £176 will be taken this month. I have spent the last 2–3 weeks repeatedly contacting customer service, but no one has provided a clear explanation or resolved the issue. My time has been wasted, and the lack of accountability is extremely