3 (Three) Outage Report in Ponteland, Northumberland, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ponteland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (18%)
-
Total Blackout (17%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Ponteland, Northumberland, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
-
Ian Birch
(@IanBirch1978) reported
from
Cramlington, England
@ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return
-
Fiona Wilson
(@fionaw24) reported
from
Blyth, England
@ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡
-
Bootsy
(@19bootsy68) reported
from
Chopwell, England
@ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.
-
JL
(@JackLegind) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
-
Jonathan Peat
(@Funstie) reported
from
Ponteland, England
@ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.
-
Dylan McKee
(@djmckee) reported
from
Walker Gate, England
@ThreeUKSupport Unusable signal in NE2 😭😭
-
Jonathan Peat
(@Funstie) reported
from
Walker Gate, England
@ThreeUK 3G not working in Newcastle!
-
Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.
-
minkewales
(@minkewales) reported
from
Dunston, England
@TheAleTrail @ThreeUKSupport Had the same issues in London too 😩
-
Martin Dean
(@_MartinDean) reported
from
Blyth, England
@ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions
-
Lee Smith 🏳️🌈
(@leesmith_94) reported
from
Longbenton, England
@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
-
Andrew 🏳️🌈🇪🇺Ⓥ
(@Stoddy75) reported
from
Seaton Delaval, England
Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.
-
Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
-
Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....
-
Martin Dean
(@_MartinDean) reported
from
Blyth, England
@ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
-
Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Insanely Jason
(@InsanelyJason) reported
@rage707_707 @ThreeUK No, it is the absolute worst.
-
Boudica .. The Original Essex Gel? .... or Anni !
(@MagnaCartwheel) reported
@jeanniejuno @ThreeUK U cant imagine how ! I posted my complaint to the CEO of R Mail this morning about the letter to Palma which thankfully is now there sent by DHLm& tomorrow I have to go to 3 to moan about that .. and still having to battle the legals over the building ...I feel like a prisoner
-
Ant Appleby | Video Editor
(@applebymedia) reported
Dear @ThreeUK I am very disappointed with the service I have had with my home broadband. Since I received my router there has been daily dropouts in service, roughly 3-5 times a day. This is always resolved by restarting the router…
-
DARREN
(@dld2408) reported
@ThreeUKSupport can you explain why for 26 days my 4g is unusable, have contacted Cs but no one responds ,all I get is you are working on masts in area , FOR 26 DAYS ,come on , at least give us some form of truth , to use your network I have to use 3g , its 2023 and using 3g
-
Lewis Trower
(@spartalewis115) reported
Hi @ThreeUK @ThreeUKSupport I've still not got my mobile no. back since 4th of Feb, after several phone calls to your unhelpful c.service department, who give me a different story every time,. Assuring me its being sorted, does anyone know what's happening?!?!
-
Boudica .. The Original Essex Gel? .... or Anni !
(@MagnaCartwheel) reported
@CSG1973 @ThreeUK I have used them for about 10 years and no problems until now as there were no roaming charges in Spain or Oz ...thats changed now ...I think the assistant in the shop was a bit green round the gills to be honest ....
-
Mushtaq Khan
(@mushtaqkhan7637) reported
@ThreeUKSupport Thanks for not responding and the problem is still there with the network 😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩
-
Adam Ostrowski 🇺🇦
(@AdamOstr) reported
@WvSchaik @ThreeUK Smarty. It's a daughter company of 3 and has EU roaming included, but it's a semi-prepayment network, so sometimes it'll tell you you need to bank up some cash. I like tethering abroad though
-
angela young
(@newulaserclinic) reported
@ThreeUK I’ve been with 3 for many years, but last year was awful! No reception anywhere! Absolute nightmare, can’t call, can’t message, no internet - at home, at work, outside… what is going on? 5G more like NoG. Will be looking into moving somewhere else
-
Planty
(@MrPlantToYou) reported
@ThreeUKSupport Hi! How do I login to my account if I can’t use two factor because my phone isn’t working? Thanks!