3 (Three) outages and service status in Ponteland, England

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ponteland, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, North Shields, and Hebburn.

City	Problem Type	Report Time
Newcastle upon Tyne	Phone	3 days ago
Gateshead	Internet	11 days ago
Newcastle upon Tyne	Internet	21 days ago
Newcastle upon Tyne	Internet	1 month ago
Newcastle upon Tyne	Phone	2 months ago
Newcastle upon Tyne	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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3 (Three) Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

• 
  Andrew 🏳️‍🌈🇪🇺Ⓥ (@Stoddy75) reported 17 seconds ago from Seaton Delaval, England

  Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.

• 
  Andrew Miller (@ReubenPeccable) reported 2 minutes ago from Seaton Delaval, England

  @ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?

• 
  Laura.I.do (@LauraChrisp) reported 6 minutes ago from Cramlington, England

  @ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own

• 
  Chris Tindall (@chewytheleftie) reported 10 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

• 
  Barry B. (@basherdrummer) reported 15 minutes ago from Newcastle upon Tyne, England

  Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

• 
  Bootsy (@19bootsy68) reported 19 minutes ago from Dunston, England

  @ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.

• 
  Bootsy (@19bootsy68) reported 24 minutes ago from Dunston, England

  @ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.

• 
  Sam Nicholles (@SamNicholles) reported 27 minutes ago from Longbenton, England

  Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..

• 
  Martin Dean (@_MartinDean) reported 33 minutes ago from Blyth, England

  @ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.

• 
  Bootsy (@19bootsy68) reported 34 minutes ago from Dunston, England

  @ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork

• 
  Bootsy (@19bootsy68) reported 36 minutes ago from Dunston, England

  @Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.

• 
  Debbie (@debbieskywalker) reported 37 minutes ago from Walker Gate, England

  Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

• 
  Bootsy (@19bootsy68) reported 48 minutes ago from Dunston, England

  @ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork

• 
  Sam Nicholles (@SamNicholles) reported 48 minutes ago from Whitley Bay, England

  The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..

• 
  minkewales (@minkewales) reported 52 minutes ago from Dunston, England

  @TheAleTrail @ThreeUKSupport Had the same issues in London too 😩

• 
  'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported 52 minutes ago from Newcastle upon Tyne, England

  Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews

• 
  Andy Kane (@andrewkane80) reported 53 minutes ago from Newcastle upon Tyne, England

  @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

• 
  Bootsy (@19bootsy68) reported 57 minutes ago from Dunston, England

  @Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.

• 
  Laura.I.do (@LauraChrisp) reported 58 minutes ago from Cramlington, England

  @ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!

• 
  Bootsy (@19bootsy68) reported 59 minutes ago from Dunston, England

  @ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  woodland246 (@woodland246) reported 2 minutes ago

  @CBTwizard @MartinSLewis @ThreeUK If it’s less than 14 days since you took out the contract, call them back and explain that the law says they must allow you to cancel. It’s not disputable, it’s your legal right. Alternatively try Citizens Advice Bureau? Wishing you good luck 🤞

• 
  Zion Lights (@ziontree) reported 3 minutes ago

  Calling out @ThreeUK @ThreeUKSupport for the worst customer service I’ve ever experienced. Company keeps charging me for a cancelled service, but their staff can’t understand or resolve it. Filed a complaint via the website, which they marked as resolved - without resolving it.

• 
  John craig Sinclair (@JohncraigSincl2) reported 5 minutes ago

  IF ANYONE HAS GOT SIMCARD ONLY CONTRACTS WITH @ThreeUK, CANCEL THEM AS QUICKLY AS POSSIBLE AS IT'S ADDING A MINIMUM OF £12.16 ONTO YOUR DIRECT DEBIT BILLS WITHOUT NOTIFYING YOU AS I ONLY FOUND OUT 10 MINUTES AGO

• 
  SG (@Saurav) reported 6 minutes ago

  @ThreeUKSupport Absolutely awful service. Signed a new contract and your bill has come for triple the amount. I've been told by your agent he will fix the bill, over a month later nothing! Now he is ignoring all emails. And one of my lines is facing connectivity issues! AWFUL!

• 
  RitaM (@StensonRita) reported 6 minutes ago

  @ThreeUK when will the problem with your signal be sorted. I havn't had any reception since about 1pm...post code HA8

• 
  BritainAnon (@BritainAnon) reported 8 minutes ago

  @ThreeUK and @VodafoneUK are you aware at how bad the 4G and 5G is in Luton, specifically the whole of the town centre? It’s not about “coverage” but the lack of speed and the completely congested network you both have. You’re making millions from this town, please upgrade it!

• 
  Dan (@Hardlydan) reported 9 minutes ago

  @ThreeUKSupport There has been no signal in my area since before Christmas. Are you ever going to fix it?

• 
  Álvaro Pétrus (@AcgbPetrus) reported 20 minutes ago

  @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

• 
  C Lloyd (@clloyd3003) reported 20 minutes ago

  @ThreeUKSupport When will the signal issues be sorted? There's areas with no signal, emergency calls only, no internet. Different locations as well. Been like this since early yesterday morning. @ThreeUK

• 
  John 🇬🇧🇪🇺 (@Iwantmytrain) reported 24 minutes ago

  When @ThreeUK split their bills so you now get a separate bill for airtime and the device, it became the biggest inconvenience for the customer. Convenient for Three, not their customers. TERRIBLE idea.