3 (Three) outages and service status in Ponteland, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jun 20, 6:14 PM GMT+1.
- Internet (100%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at 3 (Three)
3 (Three) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent 3 (Three) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, North Shields, and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Internet | 3 days ago |
|
Newcastle upon Tyne
|
Internet | 13 days ago |
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Newcastle upon Tyne
|
Internet | 25 days ago |
|
Newcastle upon Tyne
|
Phone | 1 month ago |
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Newcastle upon Tyne
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport is the app and my3 service down? I am unable to access either.
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Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Martin Dean (@_MartinDean) reported from Blyth, England@ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.
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Dezy Ward (@DezyByers33) reported from Washington, England@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
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HeartStopperFan (@H34rtstopper_) reported from Longbenton, England@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
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stoddy_running 🏳️🌈🌱 (@Stoddy_running) reported from Seaton Delaval, England@ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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Bootsy (@19bootsy68) reported from Dunston, EnglandWhat a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran
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Andrew Miller (@ReubenPeccable) reported from Seaton Delaval, England@ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?
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Jonathan Peat (@Funstie) reported from Ponteland, England@ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.
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Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England@ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning
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Bootsy (@19bootsy68) reported from Dunston, England@Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.
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Border Riever 🇬🇧🇪🇺 (@geordie_driver) reported from Seaton Delaval, England@ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.
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Tom (@Icypixel) reported from Newcastle upon Tyne, England@ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)
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Richard Tubb (@tubblog) reported from Longbenton, England@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
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Gala➊➒∞➎ 🦁🏴 (@GalaLeon1905) reported from Newcastle upon Tyne, England@ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Aston (@4ston420) reported@skunkcityseeds @ThreeUK Exactly that! 💯 I done the same thing i tried a few different networks so far O2 has been pretty good for me but lately maybe the last month every so often still have signal troubles..
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Matt Stannard (@mattstannard) reported@ThreeUK - are there any outages in the Ipswich area? Zero 5G service on my phone, and as seems to be the norm across Suffolk the 4G service is flakier than snow. Does the hot weather prevent 4G/5G signals working as well?
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Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported@ThreeUKSupport when I'm on my way to/from work on the Underground, I notice everyone else’s phone seems to have internet connection, even in the tunnels, but my own keeps losing the signal. Why is that, and how can I fix it?
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Hugh Campbell (@HughCampbell7) reported@ThreeUK impossible to get help on there website.
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Trudi Price (@thedude310777) reportedI'm going to do as I've got no laptop or anything. I tried with Sky as I'm with them for broadband and tv for over 10 years yet they won't either. I'm currently going through Cancer treatment so not working at the moment so I'm stuck! @ThreeUK @SkyUK no loyalty
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Ross Knight (@RossKnight97) reportedYou lot @ThreeUK are con artists. I phone up to pay a bill, only gives me option to pay airtime, no option to pay device, no human beings work for you at all, just autobots Worst service ever, worst communication ever, laziest service, honestly fold your company, load of shite
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Mushtaq Khan (@mushtaqkhan7637) reported@ThreeUKSupport why is the service so crap I’ve been having problems for about two weeks now it’s ridiculous Birmingham area it just hit and miss
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naomi (@ROSS_G3LL3R) reported@ThreeUK As a young woman travelling abroad not only is this very dangerous but also absolutely disgusting that you think it’s acceptable to treat customers this way just to make more money! Sort it out @ThreeUK
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Champersq 🇬🇧🏴🇬🇧🏴🇬🇧 (@Champersq1) reported@Benleo If you think that they’re bad, you haven’t tried @ThreeUK. I sometimes wake at 4am and cannot use the internet, I think I’ve cracked it and then it starts to buffer again 🤬
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⚡The Electric Heretic ⚡️Resurged ⚡️ (@MaliceVER) reported@ThreeUK I’ve been cut off by two customer service agents today and apparently your ability to upgrade contracts isn’t working today. Is this true?