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3 (Three)

3 (Three) outages and service status in Ponteland, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Ponteland, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ponteland, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Wi-fi 20 days ago
Newcastle upon Tyne Total Blackout 1 month ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Internet 2 months ago
Newcastle upon Tyne Internet 2 months ago
Newcastle upon Tyne Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • basherdrummer
    Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.

  • LauraChrisp
    Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own

  • SocialHermitCal
    'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, England

    Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews

  • Stoddy75
    Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.

  • leesmith_94
    Lee Smith 🏳️‍🌈 (@leesmith_94) reported from Longbenton, England

    @ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.

  • JackLegind
    JL (@JackLegind) reported from Newcastle upon Tyne, England

    @ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

  • vickytnz
    Vicky Teinaki (@vickytnz) reported from North Shields, England

    @edwardhorsford @ThreeUK Yep same for me (smarty which uses three network)

  • GalaLeon1905
    Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.

  • CannyDeku
    CannyDeku (@CannyDeku) reported from Whitley Bay, England

    2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

  • ReubenPeccable
    Andrew Miller (@ReubenPeccable) reported from Seaton Delaval, England

    @ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?

  • LauraChrisp
    Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!

  • basherdrummer
    Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.

  • djmckee
    Dylan McKee (@djmckee) reported from Walker Gate, England

    @ThreeUKSupport Unusable signal in NE2 😭😭

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • 80iishh
    huey freeman (@80iishh) reported

    @ThreeUK & again, I got no service in my area. You’ll never know peace

  • TheYellingKitty
    TheYellingKitty. (@TheYellingKitty) reported

    @ThreeUK @ThreeUKSupport it’s Friday night and my data is slow af for no reason The network checker on your site says your currently working on a fix in the area but it’s said that for hours and not updated once

  • bardne53756
    Mark Baroney (@bardne53756) reported

    @ThreeUK have refused to cancel my broadband and told me I need to go 17 miles to nearest store to sort. Had to file complaint as unable to do so. Terrible customer service.

  • grego76525
    DAVID GREGORY KERR (@grego76525) reported

    @ThreeUKSupport it is like a nightmare when cards have to be updated and details have to be passed to service providers but I hope this solves any problems

  • BE11LAL
    BE11LAL (@BE11LAL) reported

    I am in Dubai and have no 4g or 5g I can’t even reach your support team via chat please help @ThreeUKSupport #urgent

  • PhysicsAndy
    Andrew (@PhysicsAndy) reported

    @ThreeUKSupport Is there any way I can get in touch with you via email or social media? Your live chat agents have been terrible so far for what should be a simple problem to fix

  • Teachertweet87
    H (@Teachertweet87) reported

    @ThreeUKSupport hi I’m having repeated issues with my data roaming. Talked to live support but no solutions - how do I get help? Abroad for 4 more weeks and need a solution

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    So when will it happen? And your misleading tv add that your investing 11 billion in to the network yet you fail to say 4.3 billion of that is to buy @ThreeUK #ukmobilenetworks #vodaphoneUK

  • andrejpwalker
    André Walker (@andrejpwalker) reported

    I’m so angry about this @paramountplus thing with @ThreeUK. I was basically forced into it by the salesperson. It’s impossible to access and impossible to cancel. £10 a month for nothing.

  • BrettOfTheSouth
    Brett (@BrettOfTheSouth) reported

    45 minuets on live chat to sort a simple issue. Doesn't help they take 4 minuets to reply each time. On @ThreeUKSupport