3 (Three) Outage Report in Ponteland, Northumberland, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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            Internet (46%) 
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            Total Blackout (33%) 
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            Phone (12%) 
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            Wi-fi (7%) 
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            E-mail (1%) 
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            TV (%) 
Live Outage Map Near Ponteland, Northumberland, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne and Washington.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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 CannyDeku 
    (@CannyDeku) reported 
    
        from
            Whitley Bay, England CannyDeku 
    (@CannyDeku) reported 
    
        from
            Whitley Bay, England2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away. 
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 Barry B. 
    (@basherdrummer) reported 
    
        from
            Newcastle upon Tyne, England Barry B. 
    (@basherdrummer) reported 
    
        from
            Newcastle upon Tyne, England@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol 
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 Gala➊➒∞➎ 🦁🏴 
    (@GalaLeon1905) reported 
    
        from
            Newcastle upon Tyne, England Gala➊➒∞➎ 🦁🏴 
    (@GalaLeon1905) reported 
    
        from
            Newcastle upon Tyne, England@ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me 
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 Richard Tubb 
    (@tubblog) reported 
    
        from
            Longbenton, England Richard Tubb 
    (@tubblog) reported 
    
        from
            Longbenton, England@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓 
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 Border Riever 🇬🇧🇪🇺 
    (@geordie_driver) reported 
    
        from
            Seaton Delaval, England Border Riever 🇬🇧🇪🇺 
    (@geordie_driver) reported 
    
        from
            Seaton Delaval, England@ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s. 
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 Andy Kane 
    (@andrewkane80) reported 
    
        from
            Newcastle upon Tyne, England Andy Kane 
    (@andrewkane80) reported 
    
        from
            Newcastle upon Tyne, England@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless 
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 Andy Kane 
    (@andrewkane80) reported 
    
        from
            Newcastle upon Tyne, England Andy Kane 
    (@andrewkane80) reported 
    
        from
            Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done..... 
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 David Mellstrom 
    (@davidmellstrom) reported 
    
        from
            Morpeth, England David Mellstrom 
    (@davidmellstrom) reported 
    
        from
            Morpeth, England@ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal. 
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 Lee Noble 🇪🇺 
    (@LeeNoble) reported 
    
        from
            Ashington, England Lee Noble 🇪🇺 
    (@LeeNoble) reported 
    
        from
            Ashington, England@ThreeUKSupport Can you tell me if there is internet signal in NE23 1WD today? There wasn't yesterday. Appears to be a regular thing. 
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 JAN STEWART 
    (@fabiliciousx) reported 
    
        from
            Whitley Bay, England JAN STEWART 
    (@fabiliciousx) reported 
    
        from
            Whitley Bay, England@ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!! 
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 Andy Kane 
    (@andrewkane80) reported 
    
        from
            Newcastle upon Tyne, England Andy Kane 
    (@andrewkane80) reported 
    
        from
            Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account 
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 Lee 
    (@MXOFO) reported 
    
        from
            Newburn, England Lee 
    (@MXOFO) reported 
    
        from
            Newburn, EnglandMy @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word. 
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 Barry B. 
    (@basherdrummer) reported 
    
        from
            Newcastle upon Tyne, England Barry B. 
    (@basherdrummer) reported 
    
        from
            Newcastle upon Tyne, England@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be? 
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 stoddy_running 🏳️🌈🌱 
    (@Stoddy_running) reported 
    
        from
            Seaton Delaval, England stoddy_running 🏳️🌈🌱 
    (@Stoddy_running) reported 
    
        from
            Seaton Delaval, England@ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service? 
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 'Camerado' Cal Desmond-Pearson (The Social Hermit) 
    (@SocialHermitCal) reported 
    
        from
            Newcastle upon Tyne, England 'Camerado' Cal Desmond-Pearson (The Social Hermit) 
    (@SocialHermitCal) reported 
    
        from
            Newcastle upon Tyne, EnglandHello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews 
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 Andy Brown 
    (@andyb7274) reported 
    
        from
            Bedlington, England Andy Brown 
    (@andyb7274) reported 
    
        from
            Bedlington, England@ThreeUKSupport Ok, but how will that fix the website reporting the same ? 
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 Daniel Allis 🇬🇧 
    (@danieljohnallis) reported 
    
        from
            Gateshead, England Daniel Allis 🇬🇧 
    (@danieljohnallis) reported 
    
        from
            Gateshead, England@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds 
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 Rachel Eleanore Wright 
    (@ShxdowHerondale) reported 
    
        from
            Seaton Delaval, England Rachel Eleanore Wright 
    (@ShxdowHerondale) reported 
    
        from
            Seaton Delaval, England@ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬 
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 Rachel Eleanore Wright 
    (@ShxdowHerondale) reported 
    
        from
            Seaton Delaval, England Rachel Eleanore Wright 
    (@ShxdowHerondale) reported 
    
        from
            Seaton Delaval, England@ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning 
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 Julie 'Jules' Walker 
    (@Colins_kitten) reported 
    
        from
            Newcastle upon Tyne, England Julie 'Jules' Walker 
    (@Colins_kitten) reported 
    
        from
            Newcastle upon Tyne, England@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap 
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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 Matt Lynch 
    (@mjlynch) reported Matt Lynch 
    (@mjlynch) reported@ThreeUKSupport Hi, any idea when these connection issues will be resolved? We’ve essentially had no service for the last 24hours. 
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 Al Gore's rhythmic bias 
    (@jumpeduptelex) reported Al Gore's rhythmic bias 
    (@jumpeduptelex) reported@ThreeUKSupport It is not resolved. Still down. 
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 Jack 
    (@J4CK_97) reported Jack 
    (@J4CK_97) reported@UberCheIseaFC @ThreeUK I’ve been a three customer for 5 years, I should get one for free lol 
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 Kere Dim 
    (@KereDim) reported Kere Dim 
    (@KereDim) reported@ThreeUKSupport Thanks Ali, but i will be giving the web chat link a wide berth. Last night in the midst of all this mess, your representative was trying to sell me stuff. Not good at all. Perhaps focus on the issue at hand and improve on your services. 
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 Ian Robert Dawson 
    (@irdawson) reported Ian Robert Dawson 
    (@irdawson) reported@ThreeUKSupport Hi there. 5G home broadband still down in SW2. Been a couple of hours now. No luck with wireless or wired connection. Is there an update on when it might be back? Cheers. 
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 ᕲᖇᘿᘺ 
    (@drew_wwwwd) reported ᕲᖇᘿᘺ 
    (@drew_wwwwd) reported@SkyHelpTeam Is this the issue with the broadband that you said was resolved in a previous tweet, you need to all work together. It’s no coincidence that you and @ThreeUKSupport have similar issues at the moment and these issues stem from the lack of infrastructure support from @OpenreachHelp 
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 Macaulay 
    (@_macca_pacca) reported Macaulay 
    (@_macca_pacca) reported@danieljohnallis @SpeedtestAwards @ThreeUK 4G is around 110mpbs down on average, must be your area 
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 vampnothappy 
    (@74vamp) reported vampnothappy 
    (@74vamp) reported@Milliam @ThreeIreland im having problems with @ThreeUK 
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 william benstock 
    (@will6310) reported william benstock 
    (@will6310) reported@ThreeUKSupport Hi there I am a sim only contract customer have been for 3 months can I add a device plan? 
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 Irish Bootneck 
    (@RMcommando42) reported Irish Bootneck 
    (@RMcommando42) reported@ThreeUK @Speedtest Congratulations, now explain to me why my 3 4g broadband constantly drops, causes me lost hours at work because I can't log on and causes me to lose sleep because I have to work later? You lot have the worst service I've ever experienced, across multiple industries, not just wifi