3 (Three) Outage Report in Ponteland, Northumberland, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (55%)
- Phone (19%)
- Total Blackout (15%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Ponteland, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 11 days ago |
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Internet | 13 days ago |
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Internet | 21 days ago |
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23 days ago | |
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Internet | 25 days ago |
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Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, EnglandHello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.
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Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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stoddy_running 🏳️🌈🌱 (@Stoddy_running) reported from Seaton Delaval, England@ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?
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Andy Brown (@andyb7274) reported from Bedlington, England@ThreeUKSupport Ok, but how will that fix the website reporting the same ?
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David Mellstrom (@davidmellstrom) reported from Morpeth, England@ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal.
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Richard Tubb (@tubblog) reported from Longbenton, England@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England@ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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CannyDeku (@CannyDeku) reported from Whitley Bay, England2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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Lee (@MXOFO) reported from Newburn, EnglandMy @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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Border Riever 🇬🇧🇪🇺 (@geordie_driver) reported from Seaton Delaval, England@ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport is the app and my3 service down? I am unable to access either.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Lawley (Photographer) (@BenjaminLawley) reported@ThreeUK has to be the worse network I’ve ever been with !! Not only did I have my phone stolen the person used my contract to gamble and spend my money. Now Three refuses to do anything about it. That’s fine I’ve just cancelled my contract, no such thing as customer service.
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John Ogden (@John_Ogden) reported@alistairclare @askdavidjones @ThreeUK Definitely dont try to understand three e-sims as far as I can tell you have to get them from an actual 3 shop, you have to pick up a new one to move it to a new device, and you have 48 hours of outage each time you do so
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Dead sniper (@gursingh6554134) reported@ThreeUK @ThreeUKSupport Hello three i need some help . I decided to come to three network. But when I register my account the app says “we are having some technical issues right now” from long time . Please let me know what is the solution🙄 ( facing in Birmingham , West Bromwich)
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Dermot (@dermotodreary) reported@ThreeUKSupport Won’t send someone out to actually help me and I can’t keep going back and forth on the phone to no avail and I can’t keep just going to the store over and over.
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Sg1967cup (@Sg1967cup11) reported@ThreeUK When are you starting to charge for EU roaming, so I can cancel my contract?
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Mandy (@MandyH1965) reported@ThreeUKSupport They are finally investigating but they can't understand that it is a fraudulent contract, when I ring they ask to speak to the contract owner....there isn't one!!! My Dad's name has been used, fraudulently!!!! They asked all my dad's details,why? Customer service is appalling
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শামীমা 🦋 (@shamdotk) reportedSick and tired of having signal issues @ThreeUK.
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StephenBillingtonfan (@SBillingtonfan) reported@ThreeUKSupport Sorry to ask but if I do this online. How will you know which contract I am on? I've only just taken ownership of account so never done this before
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Dean Elliott (@jjboon1975) reportedHave never been treated the way @ThreeUK have been treating me over contract they are a disgrace.
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Dermot (@dermotodreary) reported@ThreeUKSupport Also, what’s your policy on supporting disabled people? I’m struggling going through your troubleshooting on the phone to the point I was told to go to a store in person and had to travel 45 minutes to do so and now I’m on the phone again and they still can’t help me but also