3 (Three) outages and service status in Ponteland, England
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Full Outage Map
- 3 (Three) generated 1 outage signal in the last 24 hours around Ponteland, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jul 19, 2:20 PM GMT+1.
- Internet (75%)
- Phone (25%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ponteland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ponteland, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 8 hours ago |
|
Newcastle upon Tyne
|
Internet | 5 days ago |
|
Newcastle upon Tyne
|
Phone | 21 days ago |
|
Gateshead
|
Internet | 29 days ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 2 months ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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3 (Three) Issues Reports Near Ponteland, England
Latest outage, problems and issue reports in Ponteland and nearby locations:
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JL (@JackLegind) reported from Newcastle upon Tyne, England@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
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Martin Dean (@_MartinDean) reported from Blyth, England@ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions
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Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England@ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off
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Laura.I.do (@LauraChrisp) reported from Cramlington, England@ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.
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Bootsy (@19bootsy68) reported from Dunston, England@Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk
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Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England@ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork
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Laura.I.do (@LauraChrisp) reported from Cramlington, England@ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own
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✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England@ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help
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Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England@ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.
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Border Riever 🇬🇧🇪🇺 (@geordie_driver) reported from Seaton Delaval, England@ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.
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Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.
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Martin Dean (@_MartinDean) reported from Blyth, England@ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.
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Bootsy (@19bootsy68) reported from Dunston, England@ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Adams | Building Flowtelic (@Martin_Adams) reported@robj3d3 @ThreeUK Oh no, I found a service you can port your UK number to which maps it to a voip, specifically for this issue. Haven’t done it yet, but plan to.
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Zoe Martinez (@zoemartipulse) reported@DavidCl88428325 @ThreeUKSupport the network choosing unemployment again
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Back in Time West London (@OldLondonW14) reportedAnyone know which mobile provider has better coverage in W14 area of London. I’ve been advised by @ThreeUK it’s best to cancel account as they’re struggling to provide adequate 4g let alone 5g.
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nipplebuffet (@mimiheart29) reported@ThreeUK you have the worst customer service, I’m the phone with yall right now and the agent just left the call without any explanation??
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LovinTruth (@LuvSeekinTruth) reported@ThreeUKSupport What kind of provider has online chat and the chat agent ends the conversation because they can't deal with the problem and then makes sure the transcript is blank? Three guesses?
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UDI for The North 🐧 (@SunyaSutti) reportedWhy do @ThreeUK make it impossible to contact them? First they insist on a phone numb - I'm a broadband customer ffs! When I did get past that their chat **** bot could only handle returns. After repeating myself a number of times & saying "human" loads too, it hung up!
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C Lloyd (@clloyd3003) reported@ThreeUKSupport When will the signal issues be sorted? There's areas with no signal, emergency calls only, no internet. Different locations as well. Been like this since early yesterday morning.
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Anis Ahmed Chohan (@AnichoBuilds) reported@robj3d3 @ThreeUK Bruh ee never cancelled me I've been out the UK for 4 years. If you mobile supports it fastest option is get an esim install and app and register and you have number with data, SMS and calls in minutes you'll find global guys and local guys worth doing some window shopping
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naomi (@ROSS_G3LL3R) reported@ThreeUK As a young woman travelling abroad not only is this very dangerous but also absolutely disgusting that you think it’s acceptable to treat customers this way just to make more money! Sort it out @ThreeUK
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Rob Hallam (@robj3d3) reported@IMAC2 @ThreeUK That sucks man. There's no way to go back to your own country just for the sake of a SIM. Funny thing is my provider has plenty of coverage in Vietnam, they just choose to be a pain @ThreeUK