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3 (Three)

3 (Three) outages and service status in Ponteland, England

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Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Ponteland, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received May 29, 6:16 PM GMT+1.
  • 40% Internet (40%)
  • 30% Phone (30%)
  • 10% E-mail (10%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ponteland, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ponteland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ponteland, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, North Shields, Hebburn, Gateshead, and Prudhoe.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 1 hour ago
Newcastle upon Tyne Phone 15 days ago
Newcastle upon Tyne Internet 18 days ago
Newcastle upon Tyne Internet 21 days ago
North Shields Total Blackout 22 days ago
North Shields E-mail 22 days ago

Nearby cities with recent reports

Newcastle upon Tyne

1 recent signals

1 hour ago

Community Discussion

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3 (Three) Issues Reports Near Ponteland, England

Latest outage, problems and issue reports in Ponteland and nearby locations:

  • Stoddy75
    Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

  • LauraChrisp
    Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!

  • LauraChrisp
    Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own

  • minkewales
    minkewales (@minkewales) reported from Dunston, England

    @TheAleTrail @ThreeUKSupport Had the same issues in London too 😩

  • LeeNoble
    Lee Noble 🇪🇺 (@LeeNoble) reported from Ashington, England

    @ThreeUKSupport Can you tell me if there is internet signal in NE23 1WD today? There wasn't yesterday. Appears to be a regular thing.

  • fionaw24
    Fiona Wilson (@fionaw24) reported from Blyth, England

    @ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • tubblog
    Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.

  • CannyDeku
    CannyDeku (@CannyDeku) reported from Whitley Bay, England

    2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.

  • 19bootsy68
    Bootsy (@19bootsy68) reported from Dunston, England

    @Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless

  • vickytnz
    Vicky Teinaki (@vickytnz) reported from North Shields, England

    @edwardhorsford @ThreeUK Yep same for me (smarty which uses three network)

  • gloriasibz
    GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.

  • gloriasibz
    GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!

  • vickytnz
    Vicky Teinaki (@vickytnz) reported from North Shields, England

    @edwardhorsford @ThreeUK Just checked my work phone (which is on a different network, can’t remember which) and it got it

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • 49_timelessness
    Baz (@49_timelessness) reported

    @ThreeUK @ThreeUKSupport I would like to add why since capping pay go data to 25mb/s that where as you started supporting rcs messaging on iPhone over the three network, currently when I send messages to people who have android phones and I have sent texts and rcs messaging was supported, it longer appears to be? Overall the pay go service isn’t too bad but three uk/ mobile did cause me no end of problems and you still didn’t investigate the so called issue of fraud that had been committed by someone attempting to take out an E sim contract in my name and account for which you inadvertently just cancelled my contract and phone line with no warning followed by weeks and months of deliberate hassle and no investigation… Bizarre!

  • Elizabethjagb
    elizabeth Brown (@Elizabethjagb) reported

    @LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working

  • Tushker_Gall
    •Tushker Gall 🐾 (@Tushker_Gall) reported

    why don't old people understand that us young folks don't have access to everything on the internet. dad needs a new SIM card but @ThreeUK won't issue one because dad doesn't know his account details.. dad thinks I can just access his emails because "you do the internet"

  • Tushker_Gall
    •Tushker Gall 🐾 (@Tushker_Gall) reported

    why don't old people understand that us young folks don't have access to everything on the internet. dad needs a new SIM card but @ThreeUK won't issue one because dad doesn't know his account details.. dad thinks I can just access his emails because "you do the internet"

  • AcgbPetrus
    Álvaro Pétrus (@AcgbPetrus) reported

    @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

  • macalvert2
    macalvert (@macalvert2) reported

    @ThreeUK need help to register a number for a MBb sim? Any help please

  • weecalvin1509
    Colin Maxwell (@weecalvin1509) reported

    Hi @ThreeUK I am a long term generally satisfied customer. I need a number to ring so that I can speak to a real human being about the +40% increase in my monthly bill. I have done the AI merry go round, got texted a4 figure code and back unto the going nowhere roundabout. 🙁

  • mjb8028
    Mark Bush (@mjb8028) reported

    @ThreeUK issue with new phone order and not getting anywhere with the live chat. Was ordered earlier in the week with the “Saturday All Day” extra charge however it turns out it was apparently attempted delivery on Thursday and Friday this week. You aren’t taking any

  • CharlieIOD
    CharlieIoD (@CharlieIOD) reported

    @ThreeUK I have taken out a broadband contract with Three. I am not a Three mobile customer, so the digital assistant doesn't understand my question. How can I get to talk to a person?

  • backprints
    backprints️‍⚧️ (@backprints) reported

    sorry I'll take it back because the issue is with the @ThreeUK I'm using the ZTE 5G Router is absolutely trash please EVERYONE AVOID using it, the amount of stress and issues ive been having with it is unbelievable, now with the Vodafone merge my bandwidth has dropped too. Awful