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3 (Three)

3 (Three) Outage Report in Wallsend, Borough of North Tyneside, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Wallsend, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, and Chester-le-Street.

CityProblem TypeReport Time
Newcastle upon Tyne Total Blackout 11 days ago
Newcastle upon Tyne Internet 13 days ago
Newcastle upon Tyne Internet 20 days ago
Chester-le-Street Phone 22 days ago
Newcastle upon Tyne E-mail 23 days ago
Newcastle upon Tyne Internet 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • Stoddy75
    Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

  • SocialHermitCal
    'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, England

    Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews

  • ShxdowHerondale
    Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England

    @ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....

  • Stoddy75
    Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.

  • Stoddy75
    Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

  • CannyDeku
    CannyDeku (@CannyDeku) reported from Whitley Bay, England

    2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.

  • Stoddy75
    Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport is the app and my3 service down? I am unable to access either.

  • Stoddy_running
    stoddy_running 🏳️‍🌈🌱 (@Stoddy_running) reported from Seaton Delaval, England

    @ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?

  • danieljohnallis
    Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England

    @_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds

  • OfficialDicka
    Darren Dixon (@OfficialDicka) reported from Leadgate, England

    @s_whitham @ThreeUK @educationgovuk I get the best signal on Three Mobile when other people I know get a crap signal. You might want to do some simple research on signal strength were you use it most before committing to another provider.

  • andrewkane80
    Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless

  • andyb7274
    Andy Brown (@andyb7274) reported from Bedlington, England

    @ThreeUKSupport Ok, but how will that fix the website reporting the same ?

  • purplelime
    Sam (@purplelime) reported from South Shields, England

    @rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.

  • Colins_kitten
    Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England

    @ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap

  • gloriasibz
    GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!

  • Stoddy75
    Andrew 🏳️‍🌈 (@Stoddy75) reported from Seaton Delaval, England

    @ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Washington, England

    @ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time

  • japredchiu
    japred chiu (@japredchiu) reported from South Shields, England

    @ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ginny_McGovern
    Virginia McGovern (@Ginny_McGovern) reported

    @ThreeUK Disappointed to learn that even though I left giving 30 days notice that I have been charged an early termination fee. Support are useless stating I should’ve waited to use the PAC code until the last two days of its validity.

  • AliciaDrummond8
    Alicia Drummond (@AliciaDrummond8) reported

    @ThreeUKSupport I've been a customer for over 10 years. And you take my money every month but can't even get my new phone to me or give me reason as to why you cancel the order EVERY TIME. It's not good enough.

  • crossan_richard
    Richard Crossan (@crossan_richard) reported from Camberwell, England

    @ThreeUKSupport Doesn't work on the Northern Line between Borough and Archway - no idea beyond that. Been working fine for years and stopped mid last week.

  • SWWtrainspotter
    Dan Sandow (@SWWtrainspotter) reported

    @ThreeUK had an email saying i owe money to you but i dont recognise the last 3 numbers of the mobile number, any support please, not finding it on your site

  • Ginny_McGovern
    Virginia McGovern (@Ginny_McGovern) reported

    @ThreeUKSupport The problem is that I was not informed of this during the call. Had I been informed I would’ve waited.

  • HarrisonKent1
    Harrison (@HarrisonKent1) reported

    @ThreeUKSupport Hi, I believe my iPad contract is ending either this month or next month. How can I check this & stop it auto renewing. I can’t access My3 on the device as my sim doesn’t work and your call centre wasn’t able to fix it

  • Jayan100
    Jayan Taank (@Jayan100) reported

    @ThreeUKSupport trying to speak to someone about international roaming and whether I need to pay the roaming charges or not. Website suggests not but not clear. Your IVR is very poor. Can someone DM me please so I can get a clear answer. Thanks.

  • SophieJ74842594
    Sophie Jones (@SophieJ74842594) reported

    @ThreeUKSupport I've tried on multiple devices already. Can someone in DMs please just help check for me? Feel like I'm going in circles. This happens every time I try to use your website

  • Thedoviak
    Doviak (@Thedoviak) reported

    @ThreeUKSupport Yes, a block on my data, but it’s ok, was finally resolved after many days and hours of live chat disconnections. The shame was I knew something like that was the issue, but seems that no one else did so hours of going round in circles. Sorted now though

  • thisisjmx
    James Vincent 🏳️‍🌈 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported

    @peterkin1010 @ThreeUK Hey! That's good. Yeah inside the building is poor signal even though the site is right outside. Apparently there's 5G cells up but driving around Pen-y-turnpike & llandough I don't think it's on. Still only LTE on band 3 in dinas powys. Need band 20 for inside signal.