3 (Three)

3 (Three) Outage Report in Hebburn, South Tyneside, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Hebburn, South Tyneside, England 03/29/2024 03:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, South Shields, Sunderland, Washington, Gateshead, Wallsend, Blaydon-on-Tyne, Cramlington, Hebburn, Stanley, Chester-le-Street and Blyth.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran

  • Funstie Jonathan Peat (@Funstie) reported from Walker Gate, England

    @ThreeUK 3G not working in Newcastle!

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • lisarex Lisa Rex (she/her) (@lisarex) reported

    @ThreeUKSupport Interesting. It was off (and I don’t recall turning it off, as there’s no need, as I have Unlimited data). If this sends, then the issue is resolved.

  • lisarex Lisa Rex (she/her) (@lisarex) reported

    @ThreeUKSupport If I turn off the wi-fi, I see “no internet connection” in my apps, but I still am able to send / receive SMS and calls, so it’s not a SIM issue

  • nicklowe63 Nick Lowe (@nicklowe63) reported

    @ThreeUK @ChelseaFC Forget this 3. When are you going to upgrade the signal where I live so I can get the 5G broadband, or even 4G.

  • martinwitney Martin Witney (@martinwitney) reported

    @ThreeUKSupport @ShiversEventing I'm interested in your 4g broadband deal but 24 month contract and reviews are very mixed. What if the connection is poor when I sign up?

  • jo_gayther Joanna H (@jo_gayther) reported

    Hey, @ThreeUK, my husband cannot connect to the internet at all, despite having a full 4g signal. He needs his data for work and you want to charge him £240 to leave your god-awful service. Shame on you.

  • craig_lew893 Craig Llewellyn (@craig_lew893) reported

    @ThreeUK your service has been absolutely terrible and virtually useless for well over a month now in the Acklam area of Middlesbrough, any reason for this it’s getting very annoying, especially as @SkyBroadband also has useless internet coverage and used to turn my WiFi off.

  • lisarex Lisa Rex (she/her) (@lisarex) reported

    @ThreeUKSupport Yes, I have no signal all over Guildford. I can see they are fixing network issues on the Network status checker, but this is day 3 now, and not acceptable. I’ve restarted my phone twice. Still offline.

  • deanobtn29 Dean Rogers (@deanobtn29) reported

    @ThreeUK @EE - fancy a loyal customer who spends an average of £120 a month? My current company don't really have the right idea how to treat their customers.

  • nicklowe63 Nick Lowe (@nicklowe63) reported

    @ThreeUK @SamsungUK Big deal ! Now get the 5G signal to where I live and I’ll sign up for the 5G broadband. Spend some money on your network for a change instead of your advertising and sponsorships

  • jamesverige James🥭 (@jamesverige) reported

    @ThreeUKSupport My 4G/5G won’t work but only on some apps? On here it doesn’t work and also Trainline which I use because I need to go to work etc. Any ideas maybe why it’s not working?