3 (Three) Outage in Blyth, Northumberland, England

@ThreeUK 3G not working in Newcastle!

Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲

@SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....

@ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.

@ThreeUKSupport Unusable signal in NE2 😭😭

@ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡

Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.

@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼

@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this

@ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions

Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree

@ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.

@ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return

waiting in for my phone today,was advised would get SMS confirming time, nothing so far. So I call @ThreeUK ,they say date is now 28th even though email/SMS both state today,&to call DPD if i have any issues.Well it's not DPD's fault when they don't have the phone yet, day wasted

@ThreeUKSupport I phoned customer support and cancelled it over the phone

@ThreeUKSupport I don’t have a bill. I haven’t been a 3 customer for ages

Hi @ThreeUK can you tell me why I was charged £15.82 on 12 November when I haven’t been a 3 customer since September @ThreeUKSupport

Currently on the line to a very rude person @ThreeUK

@ThreeUKSupport No they said confirmed receipt of the device but that the pac code would just be sent to me “when available” to be honest they were quite dismissive on the phone. I appreciate I’m no longer a current customer but I’m not impressed.

@ThreeUK Another call with Three. Another poor experience. I gave notice 22 days ago. Called for my PAC code today, only to be told I need to give another 30 days notice to get one 👊👊👊👊. WTF

@ThreeUKSupport Your service in Newcastle on match days remains appalling. This has been going on for years now, totally unacceptable. Sort it out. I’d like a response to this.

@ThreeUKSupport pretty much no signal in the keswick (CA12) area for four days, apparently it’s been some time. Not really good enough to blame another company. Not the first time in this area either.

@ThreeUKSupport Hi, I messaged back in February asking why my roaming was appearing as disabled in the 3 app because I bought an advanced plan specifically because I wanted to use my phone abroad. Was told not to worry. I travelled to Spain last Friday only to find out that my roaming had never

@ThreeUKSupport I’ve had nothing but problems with 3 over the last 7 months. Can you give me a complaints address please.

@Chaice1Chaice @ThreeUK "I did! very stupid of me!" Oh dear. Change your My3 and email passwords as well.

@3Luser @ThreeUK I did! very stupid of me! I was busy when I received the text so was not able to double check. Luckily, after realising my mistake, i immediately called my bank and secure my account.

Great. My identity has been stolen along with 5K and I can’t bc even call @WMPolice because I’ve run out of call time with @ThreeUK. Worst day of my life. I can’t even get accomodation for my next year at uni and I’m honestly broken

@ThreeUKSupport Yes I did and this is the information that I’ve received. Each advisor I speak to or message via webchat seem to be speaking to me from the same script of ‘ I will resolve your problem’ which is not true as the issue is ongoing.

@ThreeUK I’m trying to call home in emergency. Full signal but I can’t call and they can’t call me. Devastated. @Three_Is_Broken

@ThreeUK are the WORST network in the world. Absolute dogshit. Don’t even know why I’m writing this cos it won’t post anyway. #threeareshite

@ThreeUK hello im on your network and still having network issues at PR15TG. Im told to use wifi but why should i have to use my wifi when i pay for a network. Please advise

I'm cancelling my contract with @ThreeUK as soon as I can. I just never have service 😡 cba anymore man

@ThreeUKSupport What I’m more concerned about is why I was approved a 24 month phone contract in 2017 for £72 per month which ended in December last year and never missed a single payment. But get declined a £17/month broadband package. I will check out the DM you have sent

@MrVbv @ThreeUK Slow. Painfully slow