3 (Three) Outage Report in Morpeth, Northumberland, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Morpeth, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Morpeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at 3 (Three)
3 (Three) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Morpeth, England
Latest outage, problems and issue reports in Morpeth and nearby locations:
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Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England
@ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬
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Martin Dean (@_MartinDean) reported from Blyth, England
@ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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stoddy_running 🏳️🌈🌱 (@Stoddy_running) reported from Seaton Delaval, England
@ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?
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Sam (@purplelime) reported from South Shields, England
@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
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Martin Dean (@_MartinDean) reported from Blyth, England
@ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Jonathan Peat (@Funstie) reported from Ponteland, England
@ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England
@ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.
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CannyDeku (@CannyDeku) reported from Whitley Bay, England
2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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Lee Smith 🏳️🌈 (@leesmith_94) reported from Longbenton, England
@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
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Andrew 🏳️🌈🇪🇺Ⓥ (@Stoddy75) reported from Seaton Delaval, England
Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England
@ThreeUKSupport is the app and my3 service down? I am unable to access either.
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David Mellstrom (@davidmellstrom) reported from Morpeth, England
@ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal.
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Fiona Wilson (@fionaw24) reported from Blyth, England
@ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡
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japred chiu (@japredchiu) reported from South Shields, England
@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Ian Birch (@IanBirch1978) reported from Cramlington, England
@ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return
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Andy Brown (@andyb7274) reported from Bedlington, England
@ThreeUKSupport Ok, but how will that fix the website reporting the same ?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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craig young (@craigyoung79) reported
@Magiciandomino @ThreeUK Mine is the same. If I turn off 4G it works on 3G. But back to being blanked out when on 4G. So must be a network issue with 3
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Simon Garnett (@SiGarnett) reported
@ThreeUKSupport getting some REALLY poor 4G data speeds in And around Leamington Spa CV31 3RW - data is unusable. Are you aware ?
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tracey pickford (@traceystfc21) reported
@AJaytrain1 @ThreeUKSupport We should at least get a reduction on our monthly tariff, we've been loyal even with continual problems
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Jordan (@JordanTheLurker) reported
@ThreeUK SORT YOUR NETWORK OUT, I'M PAYING £35 A MONTH AND I BARELY GET 2MB DOWNLOAD. before you do your usual "turn it on & off, try 3g etc" Just no. £35 a month for this?
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Martin Bundy (@SmartYin) reported
@ThreeUK get your act together and give me a signal. In the centre of Aberdeen, it can't be that difficult. Shower of excrement.
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𝙱𝚛𝚊𝚍𝚕𝚎𝚢 𝙷𝚊𝚍𝚠𝚒𝚌𝚔 (@RudyBurns) reported
@ThreeUK @ThreeUKSupport having major issues with my phone. Help!
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𝙱𝚛𝚊𝚍𝚕𝚎𝚢 𝙷𝚊𝚍𝚠𝚒𝚌𝚔 (@RudyBurns) reported
@ThreeUKSupport You're the last network in the UK to support this. Your customers want this. All your iPhone customers want this. All your customers with supported phones want this. The other networks have had it for years!
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tracey pickford (@traceystfc21) reported
@ThreeUKSupport I've got rid of my previous phone, but as I've said we have these problems with every contract, if there was an emergency with my mum and my sister couldn't hear me or vice versa, how is that fair?
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RichT (@stan_butler84) reported
@ThreeUKSupport mobile internet is very slow in Mansfield NG18, I travel around the country & everywhere I've been is the same, is their a major problem with your network?
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Tom Paxton (@tompax10) reported
@KelseyAllsop @ThreeUK Customer service are ******* ****.... fobbing off to different departments.... useless *****