3 (Three) Outage in Morpeth, Northumberland, England

@ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.

@ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡

Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.

@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this

@ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions

@ThreeUKSupport Hello SI that’s not what I’m asking. I’m asking if you are going to sell any variants of a phone you are already selling. I know it’s easy to hit the auto reply option but it’s not great customer service.

@ThreeUKSupport Hi just recieved this , i changed my sim only deal from the one i took out in store to a better deal via customer services , there is no device to return

waiting in for my phone today,was advised would get SMS confirming time, nothing so far. So I call @ThreeUK ,they say date is now 28th even though email/SMS both state today,&to call DPD if i have any issues.Well it's not DPD's fault when they don't have the phone yet, day wasted

@ThreeUKSupport I phoned customer support and cancelled it over the phone

@ThreeUKSupport I don’t have a bill. I haven’t been a 3 customer for ages

Hi @ThreeUK can you tell me why I was charged £15.82 on 12 November when I haven’t been a 3 customer since September @ThreeUKSupport

Currently on the line to a very rude person @ThreeUK

@ThreeUKSupport No they said confirmed receipt of the device but that the pac code would just be sent to me “when available” to be honest they were quite dismissive on the phone. I appreciate I’m no longer a current customer but I’m not impressed.

@ThreeUKSupport pretty much no signal in the keswick (CA12) area for four days, apparently it’s been some time. Not really good enough to blame another company. Not the first time in this area either.

@ThreeUKSupport Because the network is so poor

@ThreeUKSupport No disrespect but the support has been dire and I’m not sure I can be bothered to be told to take SIM card out and turn handset off etc. Today’s speed is 0.49mbps and this after you’ve supposedly had engineers work and finish yesterday

@ThreeUKSupport seem to have no signal in G33 4EY AREA. Being happing a lot lately

@ThreeUK I'm on three, have been for 11 years, it's crap, terrible signal and rarely even 3g

@ThreeUKSupport Oh no I'm on a proper network! Very quick reply though must be that really good 5G you got over there 🤣🤭🤔👍

@ThreeUKSupport I’m trying to find out why the data speeds are so slow where I work. CT9 in Margate. Good signal but almost unusabke data speeds

@ImpactGroupDT @ThreeUK They will ask for your postcode then tell you one or more of these: Congestion To switch to 3G There's work in the area SIM problem To restart your phone Fixed in 7 days They've been saying a combination of these things for months.

@PeterColvin12 @ThreeUK Like the 3G network, they’re living in the 90’s.

@ThreeUKSupport Just been on the phone to customer support regards my mums contract , spoke with the most disgusting arrogant person ever to be told more lies my mum is 73 and been sent all over the place to sort out the issue Defo will not be renewing again ! 😡😡😡😡😡😡

@ThreeUK perhaps we will get some three service in West Oxfordshire then we can !