3 (Three) Outage Report in Ashington, Northumberland, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (23%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ashington, England
Latest outage, problems and issue reports in Ashington and nearby locations:
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David Mellstrom
(@davidmellstrom) reported
from
Morpeth, England
@ThreeUKSupport Pretty much anywhere indoors! I live in a ground floor flat at NE26 2RG and I have to have my phone on a windowsill to get even 1 bar of signal.
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Vicky Teinaki
(@vickytnz) reported
from
North Shields, England
@edwardhorsford @ThreeUK Yep same for me (smarty which uses three network)
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Andrew Miller
(@ReubenPeccable) reported
from
Seaton Delaval, England
@ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?
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Rachel Eleanore Wright
(@ShxdowHerondale) reported
from
Seaton Delaval, England
@ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬
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Richard Tubb
(@tubblog) reported
from
Longbenton, England
@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Vicky Teinaki
(@vickytnz) reported
from
North Shields, England
@edwardhorsford @ThreeUK Just checked my work phone (which is on a different network, can’t remember which) and it got it
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HeartStopperFan
(@H34rtstopper_) reported
from
Longbenton, England
@ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..
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Rachel Eleanore Wright
(@ShxdowHerondale) reported
from
Seaton Delaval, England
@ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning
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stoddy_running 🏳️🌈🌱
(@Stoddy_running) reported
from
Seaton Delaval, England
@ThreeUKSupport hi. Any idea when you will finish the works on the masts affecting NE25 0JF as my broadband is unusable due to the reduced service?
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Jonathan Lansana
(@tvgenius05) reported
from
Morpeth, England
@ThreeUKSupport the Emergency Alert did not go off on my phone. Checked and alert is active in my settings getting all other notifications through as well so signals fine.
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Lee Noble 🇪🇺
(@LeeNoble) reported
from
Ashington, England
@ThreeUKSupport Can you tell me if there is internet signal in NE23 1WD today? There wasn't yesterday. Appears to be a regular thing.
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Laura.I.do
(@LauraChrisp) reported
from
Cramlington, England
@ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own
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Border Riever 🇬🇧🇪🇺
(@geordie_driver) reported
from
Seaton Delaval, England
@ThreeUK can you sort out a signal in teesport. I know Mother Nature gave up around there, but a decent signal wouldn’t go a miss. Reminds me of watching porn on dial up in the 90’s.
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@ThreeUKSupport Ok, but how will that fix the website reporting the same ?
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Sam Nicholles
(@SamNicholles) reported
from
Whitley Bay, England
The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..
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Laura.I.do
(@LauraChrisp) reported
from
Cramlington, England
@ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!
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JAN STEWART
(@fabiliciousx) reported
from
Whitley Bay, England
@ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!
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CannyDeku
(@CannyDeku) reported
from
Whitley Bay, England
2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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Andrew 🏳️🌈
(@Stoddy75) reported
from
Seaton Delaval, England
@ThreeUKSupport is the app and my3 service down? I am unable to access either.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@Nick77100479) reported
@ThreeUK Yet more disruptions , I’ve never known so many disruptions , TF107FY, 6th day running - how long will this take ?
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Joanna Kathleen
(@joannakloane) reported
After over 25 years as a @ThreeUK customer I’ve decided to move to @EE. Immediate difference is improved coverage and helpfulness of EE guides. Three, your company sucks, your service is appalling and your staff are a disgrace. #CustomerExperience
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The Simplicity
(@thesimplicity01) reported
My bank and everything I own is connected to my other number. Even my work contacts me on there. Now I can’t even access my voicemail. I am Unable to speak to anybody from your customer service and I have been calling all day. @ThreeUKSupport
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Charlie Dee
(@Charlie87808259) reported
@ThreeUK can you please give me the proper complaints email address I can use. Trying to help my mother in law who you kept an unused account open for , charging her for years, she finally cancelled it with your help, and now has debt collectors contacting her about it
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Jamie Nichole Watkinson
(@Ohmygodjammie) reported
@ThreeUKSupport not a customer of Three but keep getting emails from Three saying my order has been cancelled, even though I haven’t made any orders on Three
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MTCD
(@methecooldude) reported
@ThreeUKSupport So, now we are meant to be able to use Vodafone's signal... why does it still show as a forbidden network on my Network Operators list, and why does my phone not find it when my @Honest_Mobile_ Smart SIM can get a Vodafone connection fine??
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Alf Tupper
(@Bash_Street_Kid) reported
@ThreeUK I need help.
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Matt
(@mattjljones) reported
Been with @ThreeUK for years and years, when it comes to upgrading there offers are poor! Just 2 options that are more expensive than what i am on now! Theres no rewards for being a loyal customer anymore it's disgraceful!
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Sustainable Energy Forum
(@Eddystone506) reported
@ThreeUKSupport been waiting a week tomorrow for a reply to the DM. Do you consider this good service??
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🎀
(@MissSarLouise) reported
@ThreeUK @ThreeUKSupport there’s been no network at my postcode since 3rd October 2025. Iv had to buy a temporary sim from another provider. How do I claim this back?!?!