3 (Three) Outage Report in Cramlington, Northumberland, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Cramlington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Cramlington, Northumberland, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Sunderland and Cramlington.
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Total Blackout | ||
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Community Discussion
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3 (Three) Issues Reports Near Cramlington, England
Latest outage, problems and issue reports in Cramlington and nearby locations:
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
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japred chiu (@japredchiu) reported from South Shields, England
@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
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Bootsy (@19bootsy68) reported from Dunston, England
@Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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Bootsy (@19bootsy68) reported from Dunston, England
What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England
@ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.
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Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England
@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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CannyDeku (@CannyDeku) reported from Whitley Bay, England
2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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Bootsy (@19bootsy68) reported from Dunston, England
@Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.
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GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England
@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.
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Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England
@ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬
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Andrew 🏳️🌈 (@Stoddy75) reported from Seaton Delaval, England
@ThreeUKSupport is the app and my3 service down? I am unable to access either.
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Sam (@purplelime) reported from South Shields, England
@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
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Bootsy (@19bootsy68) reported from Dunston, England
@ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Hayley Davies (@hjd1984) reported
@ThreeUKSupport Still doesn't help me - am I now paying for 2 different accounts? Why send me a sim card but only show my old tariff in my account? what's going on?
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Vitor (@HSkilgannon) reported
@ThreeUKSupport No one knows what they are doing at Three, and I was asked by Three UK to commit fraud by supplying my neighbors address for a credit check (which I refused!). I'm sorry but this is terrible service
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Tyresce Green (@green_tyresce) reported
@ThreeUK I’ve had no signal on my phone over 2 days, I can’t call emergency service and I can’t receive any calls!!!
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zak¬ (@zakshits) reported
@ThreeUKSupport "system is down at the moment but try again in a few hours". If I don't get this refund and get tied to this contract, I'm not paying it. I need this cancelled!
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Emma (@Emma55172087) reported
@ThreeUK hi how can I get my network sorted sorry I just called 333 and was told it will be fixed by the end of the month, this has gone on for months I went into store months ago and was told to switch between 3G and 4G while you upgrade to 5G, how long does this go on for?
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Steven (@Steven1Mc) reported
@ThreeUKSupport Your chat is still not available and I have been trying for days. Please advise what we customers need to do to resolve issues. I have had multiple calls (almost 2 hours worth) some online chats and now I'm reaching out on twitter and still not getting my issue resolved
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Kayla Gilbert (@Kaylakoo8) reported
@ThreeUKSupport I was looking to downgrade my contract to help with finances at this difficult time, not expecting your live chat to say no and pit me onto sales
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andy musgrave (@mvsgrave) reported
@ThreeUKSupport 4G/5G broadband has been patchy for a couple of weeks in SE15 - constant drop outs - any eta on a fix?
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Gareth J (@Gareth_J_Travel) reported
@ThreeUKSupport Just done all this with your online chat. Solved nothing and wasted 20 minutes of my life. Great intro for a new customer...
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Chloe Arnold (@ChloeLouHull) reported
@ThreeUKSupport I've been on the phone with tech support yesterday and conveniently, the masts are getting sorted today. This doesn't make up for the 13 months of awful service and 3s mistakes.