3 (Three) Outage in Cramlington, Northumberland, England

@ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G

waiting in for my phone today,was advised would get SMS confirming time, nothing so far. So I call @ThreeUK ,they say date is now 28th even though email/SMS both state today,&to call DPD if i have any issues.Well it's not DPD's fault when they don't have the phone yet, day wasted

@ThreeUKSupport I phoned customer support and cancelled it over the phone

@ThreeUKSupport I don’t have a bill. I haven’t been a 3 customer for ages

Hi @ThreeUK can you tell me why I was charged £15.82 on 12 November when I haven’t been a 3 customer since September @ThreeUKSupport

Currently on the line to a very rude person @ThreeUK

@ThreeUKSupport No they said confirmed receipt of the device but that the pac code would just be sent to me “when available” to be honest they were quite dismissive on the phone. I appreciate I’m no longer a current customer but I’m not impressed.

@ThreeUK Please send me my pac code within the required 2 hours. Your customer service team on the phone have not helped me with this over the past week.

@ThreeUK Another call with Three. Another poor experience. I gave notice 22 days ago. Called for my PAC code today, only to be told I need to give another 30 days notice to get one 👊👊👊👊. WTF

@ThreeUKSupport Your service in Newcastle on match days remains appalling. This has been going on for years now, totally unacceptable. Sort it out. I’d like a response to this.

@ThreeUKSupport pretty much no signal in the keswick (CA12) area for four days, apparently it’s been some time. Not really good enough to blame another company. Not the first time in this area either.

@ThreeUKSupport Hi, I messaged back in February asking why my roaming was appearing as disabled in the 3 app because I bought an advanced plan specifically because I wanted to use my phone abroad. Was told not to worry. I travelled to Spain last Friday only to find out that my roaming had never

@ThreeUKSupport I’ve had nothing but problems with 3 over the last 7 months. Can you give me a complaints address please.

@ThreeUKSupport hello, I'm not a very happy customer at the moment. I requested my PAC code 5 hours ago and was informed I would receive it by text within two hours of the call... and it is still not here! I would appreciate if you could send me this please.

@ThreeUK hello, I'm not a very happy customer at the moment. I requested my PAC code 5 hours ago and was informed I would receive it by text within two hours of the call... and it is still not here! I would appreciate if you could send me this now please.

Why is the @ThreeUK signal so poor in Prestatyn these days, we were doing so well and now it’s just awful!!! #threeuk #signalproblems

@ThreeUKSupport hi could you tell me if there is an issue In Sk138qn area as I have no service for most of the day thanks

@ThreeUKSupport B73 6UN no service to either my or my husband's phone. Both Motorola

@ThreeUKSupport Yes. I ordered the product but it went out of stock so you cancelled my order as it wouldn’t arrive on time. I was told the account was closed. I then reordered the product once in stock and it was delivered to a different address. I had no idea of the 1st acc. Awful services

@ThreeUKSupport I only have one product with you so should only have one bill - which I pay. But you called me today requesting payment for a product I never received. It’s ridiculous. Beyond frustrating.

@ThreeUKSupport you’re billing me twice for the same account. This is by far the stupidest service I’ve ever used...DO NOT GO WITH THREE...

@ThreeUK signal is awful constantly lately!

@ThreeUKSupport If I made a note of the customer support person I would bigged him right up. As a disabled person he helped me so much, he was patient, courteous and clearly explained everything. #trackhimdown

@ThreeUKSupport Nope because it doesn’t look like there’s any congestion now. It’s only indoors where I’m experiencing slow speeds even on 3 bars of 4G. What mast fault is in my area as apparently there’s an issue according to the status checker. There’s np with outdoor speeds.

@ThreeUKSupport Awful service, I’ve lost my iPhone. Only options you’ve given me are to buy a new one (£600-£700), pay my contract off (£50 x 24 months) or to have an additional contract. Nice to see you care about your customers, piss off.