3 (Three) Outage in Cramlington, Northumberland, England

Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews

@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless

@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....

@ThreeUK can you fix this internet connection please in Whitley Bay area, the connection is so bad I cant even use my 4G data 🤯🤬

@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap

2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.

@ThreeUKSupport is the app and my3 service down? I am unable to access either.

@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.

@ThreeUKSupport @ThreeUKSupport That’s not working, says please try later. These issues having been going on all week, how much longer are they going on for? My internet access is barely useable.

@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

@ThreeUKSupport Hello, any idea how long the works are going on for in NE25 0JF as I’ve had rubbish signal for days? I only have 3 mobile and broadband at home, so I’ve been severely affected by this. Websites don’t load properly and streaming is like being back on dialup.

@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but

@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!

@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.

@ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first

@Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.

@Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.

@ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk

Supposed to be in a #Warzone tournament in 30 mins but my net has gone down so not sure if I'll be back on, sorry guys, thanks once again @ThreeUK 🙃

@ThreeUKSupport Yay.. I can no longer sign in to view my account online! I don't get reception at home and you've now put in a requirement for a text message within 10 minutes! Thanks. GRRR.

@ThreeUKSupport why is your mobile and 4G signal really poor in the B47 postcode? Any plans on improving it at all?

Is anyone elses Three network down or running slow ? @ThreeUK @ThreeUKSupport

@ThreeUKSupport It’s been like this months and I tried all the solutions to fix it and nothing works G46 8JG

@aamer_aliii @ThreeUK These donkeys have some **** network, my dumbass signed upto a 2 year prison sentence with these man.

@thekinaton @ThreeUK Hey Jason, I know understand what you meant, Three are an utter pile of **** who can't resolve in 24 hours what other networks do in less than 30 seconds

@ThreeUKSupport ....5). when I try to access your support pages you immediately log me out. ive now spent several hours over the past day dealing with this with things only going from bad to worse. Ive had the service less than 48 hours. I will be returning it the package....

@ThreeUKSupport ....Dropped to less than 100kbps , yeah your reading that right. 3). the adult content filter is still in place after the 24 hours have passed 4). the support channel is no longer accessible due to the bad cert you've dumped on my machine....

@ThreeUKSupport @ThreeUKSupport Hey guys, im sorry but this is going from bad to worse, this is going to be a long one, here goes. 1). You've now dumped a bad certificate onto my machine that is causing access problems to lots of websites. 2). the great speed I complemented you on has now...