3 (Three)

3 (Three) Outage Report in Sunderland, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunderland, England 05/09/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunderland, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Durham and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomDurham TV
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Phone

Community Discussion

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3 (Three) Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • danieljohnallis Daniel Allis 🇬🇧 (@danieljohnallis) reported from Gateshead, England

    @_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds

  • tubblog Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

  • fabiliciousx JAN STEWART (@fabiliciousx) reported from Whitley Bay, England

    @ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account

  • yorkie_pudding T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • SocialHermitCal 'Camerado' Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported from Newcastle upon Tyne, England

    Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England

    @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • GalaLeon1905 Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • andrewkane80 Andy Kane (@andrewkane80) reported from Newcastle upon Tyne, England

    @ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless

  • RobLow_7 W. W. L. D. ? He'd stay at home. (@RobLow_7) reported from Sacriston, England

    @nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • H34rtstopper_ HeartStopperFan (@H34rtstopper_) reported from Longbenton, England

    @ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection

  • aspi80 Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

  • Colins_kitten Julie 'Jules' Walker (@Colins_kitten) reported from Newcastle upon Tyne, England

    @ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @ThreeUK finally had a response to my complaint from early February, you tried to contact me 🤔 & to call you on 333 if I'd like to pursue the complaint. Yes I would but when I call 333 you don't recognise 4 for anything else & to try again later! Please advise

  • RedPul_ PS (@RedPul_) reported

    @ThreeUKSupport Please help me buy a data passport

  • QueenWBee Queen B (@QueenWBee) reported

    Do not get broadband with @ThreeUK! They think it’s acceptable to not deliver what they promised but for me to pay and be out of pocket. Won’t even reimburse me for it. Worst service I have EVER encounter. I will take them to court, breach of contract! @ThreeUKSupport

  • youlovefashion Roisin Wilson (@youlovefashion) reported

    @ThreeUK worst customer service and lack of due diligence ever! Fraudulent accounts and can’t log in to cancel . Next stop trading standards and consumer watchdog news desks @MoneySavingExp @BBCRadio4

  • MrsLaraBoyd Lara Boyd (@MrsLaraBoyd) reported

    @ThreeUKSupport Following on from the above, there is still no 4G in our area. My daughters phone (also in my name) doesnt have a 3G option so has no mobile data once out of out Wi-Fi range. I’ve registered a complaint, can you look into why this is still a problem after 10 days?

  • Fil9905 Fil (@Fil9905) reported

    @ThreeUK upgraded my daughters contract today to the same deal I wanted last Thursday but was told NO, the deal not available to me. How crap is that. We are all with 3 as a family. No LOYALTY. Absolutely shocking and INCOMPETENT customer service. Not willing to help at all!!!

  • paulblackhawk Paul27hockey (@paulblackhawk) reported

    @ThreeUKSupport Still heard nothing!! Shocking service

  • kellycarlilex Kelly 🍒 (@kellycarlilex) reported

    @ThreeUKSupport I left my contract because I had no service in my area due to a long-term issue and moved to another network so can’t ring 333. I was told I could leave free of charge because of this which I have screenshots of and I’ve now received a bill in the post?!

  • kellycarlilex Kelly 🍒 (@kellycarlilex) reported

    @ThreeUK please provide a phone number to contact you that actually works!!! So fed up of the terrible customer service

  • sc_est93 S A U L (@sc_est93) reported

    @ThreeUK is the worst network in the entire country.