3 (Three)

3 (Three) Outage Report in Sunderland, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Sunderland, England 11/24/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sunderland, England

The most recent 3 (Three) outage reports came from the following cities: Sunderland, Gateshead and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomGateshead Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

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3 (Three) Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • H34rtstopper_ HeartStopperFan (@H34rtstopper_) reported from Longbenton, England

    @ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection

  • DavidBeattie86 David (@DavidBeattie86) reported from South Shields, England

    Anytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..

  • Icypixel Tom (@Icypixel) reported from Newcastle upon Tyne, England

    @ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • tubblog Richard Tubb (@tubblog) reported from Longbenton, England

    @M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓

  • feenjo Jo 💙💙 (@feenjo) reported from Murton, England

    @ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • fabiliciousx JAN STEWART (@fabiliciousx) reported from Whitley Bay, England

    @ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!

  • GalaLeon1905 Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

  • yorkie_pudding T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • bruceywells ✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England

    @ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help

  • brothheed Jason H (@brothheed) reported from Sherburn, England

    @ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Whitley Bay, England

    The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..

  • flyingasadragon Pup Halvor (@flyingasadragon) reported from Seaham, England

    @Orthrus75 @ThreeUK If it’s in a specific area sounds like a certain mast is broken. Otherwise your phone settings might need updating

  • aspi80 Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

  • paulbanks60 Paul Banks 🎶🇪🇺 (@paulbanks60) reported from South Shields, England

    @ThreeUK I wish to cancel my home broadband with immediate effect. #threeuk

  • basherdrummer Barry B. (@basherdrummer) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England

    @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • _dreamcatcharry rhi (@_dreamcatcharry) reported

    @dan198410 @ThreeUKSupport They said to me they are aware of issues relating to not being able to make calls and are trying to fix it

  • vixcampbell77 Vicki Campbell (@vixcampbell77) reported

    @ThreeUKSupport I cannot make or recieve any calls help ....

  • AntoanetaRoussi Antoaneta (@AntoanetaRoussi) reported

    @ThreeUK what’s going on with your service?? I can’t get any app or website to load and apparently I have 4G, nvm 40 GB of data!!

  • eggfriedsoph Sophie (@eggfriedsoph) reported

    @ThreeUK hey I think my bill went up from 16.66 to £23 as I'm not a student anymore 🥲 I didn't get all Karen tho, you're a great network. Long shot rly is but is there any chance we can add South Korea to the roaming list? I'm moving soon for work, would help out sooooo much 🙏x

  • Chelsea77709261 Chelseacfc (@Chelsea77709261) reported

    @KennyKwjj @ThreeUKSupport Im having same problem phone calls not working properly same with 2 other phones in my house that are also on three network

  • Jose_Goncalves Jose Goncalves (@Jose_Goncalves) reported

    @ThreeUK what happening with the network in Watford I can't call any one, not dial tone at all

  • oneMico Mico (@oneMico) reported

    £383 to get out my @ThreeUK contract early. It’s so close to being worth it with their shambles of a signal and actual working internet.

  • dan198410 Dan H (@dan198410) reported

    @ThreeUKSupport I can not make calls. Can someone help. Thanks

  • p1nksx Poonam (@p1nksx) reported

    @ThreeUKSupport is three down again? Can't call out and no one can call me either?

  • DreadBobert Dear Leader (@DreadBobert) reported

    @ThreeUK why do I get amazingly fast download speeds of like 700/800mbit but pathetically bad upload speeds of 9mbit on three 5G? I've seen people getting over 100mbit upload, why does my 5G mast not do it ?