3 (Three) Outage Report in Sunderland, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunderland, England
The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Durham and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport do you support the cellular Apple Watch yet? If not will you be?
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Sam
(@purplelime) reported
from
South Shields, England
@rutty_uk @ThreeUK Cheers, some decent plans/prices there. Was always a bit concerned about them not having a help number but I think most networks do it all on social media anyway.
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUKSupport I’m actually so annoyed and the service I’ve received in the past month or has been absolutely atrocious. If anyone is thinking of joining 3 network please don’t they’re a joke who rip off their customers and the service is a joke!
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport Damn. Come on Scotty, we’ve waited long enough now, tell them to hurry up lol
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Dibbs
(@dibbs1967) reported
from
Sunderland Bridge, England
@ThreeUK @Ofcom Waited over 4 hours yesterday. Disconnected 4 times. 1 hour 15 mins waiting inline today and as i got to position 1.....yup disconnected. Shocking service and held hostage.
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Joanne Emerson
(@remenos) reported
from
Sherburn Hill, England
So frustrated with @ThreeUK now. Parents’ mobile broadband won’t work and @ThreeUKSupport won’t talk to me despite power of attorney. So essentially elderly parents being charged for service they’re not receiving and no way of fixing it #customerservicefail
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'Camerado' Cal Desmond-Pearson (The Social Hermit)
(@SocialHermitCal) reported
from
Newcastle upon Tyne, England
Hello @ThreeUK, as a long time customer, I sincerely hope that you guys are not planning to advertise on GB News at any point. #DontFundGBNews
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CannyDeku
(@CannyDeku) reported
from
Whitley Bay, England
2nd day of limited internet service in NE262JF area @ThreeUKSupport any updates on this? Soons I move into ne25 area it’s back to its usual self but that’s 10 min drive away.
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK just to let you guys know. Been told I still can't cancel my contract as you have to raise an issue again about first order (for 3rd time) which will take another 48hrs. Appalling service. Can't wait to cancel my second account
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK Terrible service when trying to upgrade phone. Placed order on 16th January for delivery 26th January. Still no phone, waited for issue to be resolved before trying again, but still can't be done.....
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GLORY.
(@gloriasibz) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.
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Jo 💙💙
(@feenjo) reported
from
Murton, England
@ThreeUKSupport it there a network issue is SR7 area as both my mobile and broadband seem to be effected
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Tim Harding
(@timhardinguk) reported
from
Sunderland Bridge, England
@ThreeUKSupport #makeitright contract ends in 14 days, can’t upgrade your system #sucks loops in circles !
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Richard Tubb
(@tubblog) reported
from
Longbenton, England
@M4tty_J @ThreeUK Hugely disappointing, isn't it? The whole reason I chose Three as a network is because I can use it anywhere. Now, we're headed to the bad old days of being disconnected abroad or paying through the nose. 😓
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Andy Kane
(@andrewkane80) reported
from
Newcastle upon Tyne, England
@ThreeUK @ThreeUKSupport Jesus wept, I can't even cancel the contract as you are currently trying to figure out, again, why the first order didn't work. Hopeless
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W. W. L. D. ? He'd stay at home.
(@RobLow_7) reported
from
Sacriston, England
@nelliecarty @ThreeUK same with @skytv as long as you pay and don't complain they treat you with disdain. All they're interested in is new custom
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Julie 'Jules' Walker
(@Colins_kitten) reported
from
Newcastle upon Tyne, England
@ThreeUK your app is busted and has been for weeks now! Forgotten password and it says it has sent an email or text and I never get one. Have tried 6 or 7 times now. Your live chat doesn't work on the app either. Not impressed!! May leave for a company that can make a working ap
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Daniel Allis 🇬🇧
(@danieljohnallis) reported
from
Gateshead, England
@_macca_pacca @SpeedtestAwards @ThreeUK It’s everywhere in town, I’ve been all over the north east when I was on 3 and the signal was crap and so were the speeds
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Dezy Ward
(@DezyByers33) reported
from
Washington, England
@ThreeUK service is appalling like.... i ring you up told to i have to go 20 mile to the nearest shop. Get there and your systems are down. Waste of journey and time
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japred chiu
(@japredchiu) reported
from
South Shields, England
@ThreeUK please hear me. I called your customer service coz I have been receiving 2-3 mbps. This is far what u promise 25-35. I never had this speed. They told me to use the chat options rather than call. Still no answer. I queue on your store for almost 2 hours to solve this but
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Evans
(@gemma_witchy30) reported
@ThreeUK It great that you think it's fixed, but I do believe another test should be carried out just to check and to put people's minds at rest that it will actually work in a real emergency.
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Martin Paige
(@martinpaige1) reported
@ThreeUK Shame you cant deploy them to Rustington and fix your service transmitters that have had a fault for 3 month now isnt it
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KnittyKnatter 🐀
(@McferrKit3) reported
@ThreeUK I didn't get an alert. I just assumed I was one of the people not meant to survive an emergency...
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Same | Top Tier Consultant |
(@iam_samedoho) reported
@ThreeUK I'm not confident at all. For over 2yrs, you guys are still fixing network problems in my area. I am porting very soon
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Ben Quinn
(@BenQuinn110577) reported
@ThreeUK I'm also one of the people who didn't receive the UK emergency alert test on Sunday. Everyone around me received it. Why did it only happen to Three customers mostly?
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NICK KNIGHT
(@NICKKNIGHT712) reported
@ThreeUK @ThreeUKSupport Anyone who's ever rung Three customer services will know they've just turned it all off then on again
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@thatgeekychap
(@thatgeekychap) reported
@ThreeUK I’d happily accept another test just for the @ThreeUK network. Seems a bit blazé to assume you’ve solved the issue. Presumably you thought it was fine before, either way?
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andrew jones
(@andyjones6565) reported
@ThreeUK Just left three, had 3 contract phones for 15 years, customer service has become diabolical. Well never go back to them..
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Emma YH
(@PuffleHuff53) reported
@ThreeUK @ThreeUK is this why my phones network coverage and mobile data has been gubbed all day today? Not much use getting an alert if my phone won't work with your 'fix'
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Donaldson🏴☠️
(@siannnyyy26) reported
@newplanet @willjb88 @ThreeUK So enlighten me why do we need emergency alerts?