3 (Three) Outage in Sunderland, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Sunderland, England

3 (Three) Outage Chart in Sunderland, England

June 24: Problems at 3 (Three)

3 (Three) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(56.58%)
Phone
(22.78%)
Total Blackout
(11.39%)
E-mail
(4.27%)
Wi-fi
(3.91%)
TV
(1.07%)

3 (Three) Outage Map Near Sunderland, England

The most recent outage reports and issues originated from Durham, North Shields, Newcastle upon Tyne and Houghton-Le-Spring.

Durham Wi-fi
North Shields Internet
Durham Internet
North Shields Internet
Newcastle upon Tyne Phone
Houghton-Le-Spring Internet

3 (Three) in Sunderland, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:
  • HesslewoodPaul Paul Hesslewood (@HesslewoodPaul) reported from Dunston, England

    @ThreeUKSupport I’ve had no data since getting back to the North East today is there an issue with 3/4G

  • tedstercal Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Yes had Samsung support.Its funny that my work phones wifi connects but not my 3 phone which suggests it's the 3 phone wifi! I've been with 3 for years. I specifically went with 3 for this deal so I could access apps through Go Binge. Im stuck with a 2yr deal not fit for purpose!

  • tedstercal Tedstercal (@tedstercal) reported from Sunderland, England

    @ThreeUKSupport Don't think it's a Samsung issue, as I said my work phone conects ok which to me points toward the phone wifi accessibility through 3! Very disappointing reply!

  • bryansmith123 Bryan Smith (@bryansmith123) reported from Whitley Bay, England

    waiting in for my phone today,was advised would get SMS confirming time, nothing so far. So I call @ThreeUK ,they say date is now 28th even though email/SMS both state today,&to call DPD if i have any issues.Well it's not DPD's fault when they don't have the phone yet, day wasted

  • JimmyCockburn Jimmy Cockburn (@JimmyCockburn) reported from Wideopen, England

    Currently on the line to a very rude person @ThreeUK

  • mariemarie0 Marie (@mariemarie0) reported from Gateshead, England

    @ThreeUK Please send me my pac code within the required 2 hours. Your customer service team on the phone have not helped me with this over the past week.

  • gypsyroadhog John Patterson (@gypsyroadhog) reported from Hetton-Le-Hole, England

    And advised to report to police via reporting site and network provider @ThreeUK so will be doing just that

  • mfc_1 keith (@mfc_1) reported from Walker Gate, England

    @ThreeUK Another call with Three. Another poor experience. I gave notice 22 days ago. Called for my PAC code today, only to be told I need to give another 30 days notice to get one 👊👊👊👊. WTF

  • libdom Dominic Haney (@libdom) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Your service in Newcastle on match days remains appalling. This has been going on for years now, totally unacceptable. Sort it out. I’d like a response to this.

  • peterjnew Peter J. New (@peterjnew) reported from Sunderland Bridge, England

    @ThreeUK are we going to be lucky enough to see some Apple Watch LTE support anytime soon? Coming on for a year old now and I’m itching to take my watch to the pub while leaving my phone at home haha!

  • steviemason Steve Mason (@steviemason) reported from South Shields, England

    @ThreeUKSupport pretty much no signal in the keswick (CA12) area for four days, apparently it’s been some time. Not really good enough to blame another company. Not the first time in this area either.

  • robert_daley Robert Daley (@robert_daley) reported from Newcastle upon Tyne, England

    @ThreeUKSupport Hi, I messaged back in February asking why my roaming was appearing as disabled in the 3 app because I bought an advanced plan specifically because I wanted to use my phone abroad. Was told not to worry. I travelled to Spain last Friday only to find out that my roaming had never

  • robert_daley Robert Daley (@robert_daley) reported from Newcastle upon Tyne, England

    @ThreeUKSupport I’ve had nothing but problems with 3 over the last 7 months. Can you give me a complaints address please.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • StewPoll Stewart Polley (@StewPoll) reported

    @rag_sec @ThreeUKSupport @AshleyEMercer The security staff take orders. You talk to the social media team so they know it makes the company looks bad, than IT will be asked to make the change.

  • WiseWitch Lady Tyldesley (@WiseWitch) reported

    @ThreeUKSupport It's not my phone that's the problem. It's the WiFi that's dropping out constantly, meaning I have to use my mobile data. GL2 7JY

  • teammike Mike Ritchie (@teammike) reported

    @ThreeUKSupport 15 minutes later... still on hold. The live chat (link you guys sent) was no quicker. Was left hanging for 10 minutes on that before I gave up. The fastest people at getting back to me are you guys on Twitter support!

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported

    @ThreeUKSupport Having an issue with premium text charges on my bill from a #tap2bill. Spoken to one of your operatives who gave me a number (03000030581) which appears disconnected. Any other numbers available as I haven't got time to wait another 20 minutes in a phone queue.

  • teammike Mike Ritchie (@teammike) reported

    @ThreeUKSupport And I’m connected “our wait time is over 15 minutes”. I can’t even call back later because this is supposed to be linked to the last person I spoke to in customer relations. This is a joke. I’m happy that the upgrade has been sorted but it shouldn’t be this difficult.

  • teammike Mike Ritchie (@teammike) reported

    @ThreeUKSupport So I eventually managed to get through to the customer relations team. The lady there was really helpful and has seemingly sorted things now. Back on hold waiting to get connected back to the upgrades team to process it all. Nearly 40 mins on the phone so far!

  • rachburke_ Lily Aldrin (@rachburke_) reported

    Ridiculous customer service from @ThreeUK. Upgraded phone early as they said early upgrade would be waved, yet I can see it on my bill. Phoned them, was told it was their mistake and it would be waved. Yet again, it's on my bill. Now can't get in live chat or phone. Absolute joke

  • fredheymans LeFred (@fredheymans) reported

    @ThreeUKSupport Yes I have complained about it a couple of times over the years. And the response is generally temporary fixes on the user end. Why is three not taking actual measures to fix it on their end. An extra tower in the area might help🤔

  • NicolaBounds Nicola Bounds (@NicolaBounds) reported

    @ThreeUKSupport Day 4 with no network. And £5 credit and 'within 7 days' simply isn't good enough. Bye Bye Three.

  • HyamRaymond Raymond hyam (@HyamRaymond) reported

    @ThreeUK why is the three network signal sooooo slow in the se1 area of London yours upset ray!!! 😥😥😢😢🌐