3 (Three) Outage Report in Newburn, Newcastle upon Tyne, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Newburn, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Newburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at 3 (Three)
3 (Three) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (19%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Newburn, Newcastle upon Tyne, England
The most recent 3 (Three) outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Prudhoe and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Prudhoe |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Newburn, England
Latest outage, problems and issue reports in Newburn and nearby locations:
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork
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Jonathan Peat
(@Funstie) reported
from
Ponteland, England
@ThreeUKSupport Well thanks for relying almost 24hrs later. As I mentioned the problem is not just in London. Same issues in Newcastle.
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
Someone just passed me on the platform deep down underground on the Newcastle @My_Metro talking on their phone - I struggle to get a worthy @ThreeUK signal up on street level here let alone underground! #ImOnTheWrongNetwork 📲
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Barry B.
(@basherdrummer) reported
from
Newcastle upon Tyne, England
@SteveBlythe @ThreeUKSupport They couldn’t even be arsed replying! @ThreeUK must be the worst network for data speed, my days are numbered with them.....
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork
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Lee Smith 🏳️🌈
(@leesmith_94) reported
from
Longbenton, England
@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.
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Andrew 🏳️🌈🇪🇺Ⓥ
(@Stoddy75) reported
from
Seaton Delaval, England
Hello @ThreeUK There seems to be network issues in the NE25 0JF area, very poor signal strength on both 3G and 4G.
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Jonathan Peat
(@Funstie) reported
from
Walker Gate, England
@ThreeUK 3G not working in Newcastle!
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.
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Dylan McKee
(@djmckee) reported
from
Walker Gate, England
@ThreeUKSupport Unusable signal in NE2 😭😭
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.
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JL
(@JackLegind) reported
from
Newcastle upon Tyne, England
@ThreeUKSupport can’t update DD details online. Go onto app and says I can’t do it. Chat support is useless and takes 2 hours. Go into store and ask - told they can’t help but use have to use app, me: “that’s shite as well” “I know” cheers then 👍🏼
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Bootsy
(@19bootsy68) reported
from
Chopwell, England
@ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.
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Debbie
(@debbieskywalker) reported
from
Walker Gate, England
Time to change my sim deal and I have to say @VodafoneUK you have had me as a valued customer for years but are nowhere near matching what @ThreeUK have offered! A tenner a month for unlimited everything! #HelloThree
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Bootsy
(@19bootsy68) reported
from
Dunston, England
@ThreeUKSupport I got it connected to my Xbox but it couldn't update... It connected to my phone but its right slow. My Godfather is away atm. Can he cancel...i fear this will be a total waste of money for him with being a pensioner.
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Fiona Wilson
(@fionaw24) reported
from
Blyth, England
@ThreeUK strange network issues, as my phone is randomly sending old texts to people..causing some problems in my household 😡
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Martin Dean
(@_MartinDean) reported
from
Blyth, England
@ThreeUKSupport That's good then I was about to pop into a three store as I thought it was a problem with my sim card. Any ETA ok when this will be fixed and I'm guessing we are getting refunds/extra time to our subscriptions
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mentazm
(@mentazm) reported
Awful internet in EH6 again @ThreeUKSupport @ThreeUK. Close to unusable all morning. Need it fixed before my work starts in the evening.
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Sir Lord RealKayserSoze. 💙 🇺🇦 **** Putin
(@GhostOfSoze) reported
@ThreeUKSupport @sixteenthCgirl If you only trying to fix things after being called out on social media by a very well known and respected historian and TV personality one can wonder what customer service you provide to Joe Public.
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Denise Stevens
(@dennstevens11) reported
@GregScottTV @ThreeUK Oh Greg that is awful!! We had the same with a different company when we lost our Mum, no compassion or anything. We didn’t have to pay in the end but it is just something you don’t need at that time with so much to do and sort. So sorry to you all for your loss. Big hugs xxx
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Dr Joanne Paul
(@Joanne_Paul_) reported
@sixteenthCgirl @ThreeUK I switched to Honest Mobile the other day and am so pleased with it. Uses Three's network but with better and more ethical service. I've got a referal code if you're interested x
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Neil Jones
(@neil_jones71) reported
@sixteenthCgirl @ThreeUK Sorry to hear this. I've always had good customer service from them. I hope it all gets sorted ASAP!
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Scott M
(@OzzyBlue01) reported
@EastLondonEagle @ThreeUK Pipe down moron. Your whining is boring.
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Robert
(@r0b5wale) reported
@ThreeUKSupport Hi, nothing seems to be working with my 4G signal. Only phone calls and texts. Any apps are not responding to the network. Everything works fine on Wi-Fi. Can you help?
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DS
(@hubba_hubby) reported
@ThreeUKSupport It’s also when you are outside on the platforms. I know others on 3 with the same issue. You should have engineers go there with their 3 phones and see what I mean
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anthony truman
(@anthonytruman1) reported
@GregScottTV @richardcoventry @ThreeUK O2 has great coveridge ...i could never get a signal indoors with all the others but get 3 bars of signal with o2
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Jo Baker
(@JoB4ker) reported
@ThreeUK After a year with @SMARTYMobileUK my download speed has dropped to average 2-3 mbps - no video calling, no streaming possible for a month. 3 weeks of talking with support now, and they've suggested I just leave, with desultory comp. Is that really the best SMARTY offers?