3 (Three)

3 (Three) Outage Report in Gateshead, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Gateshead, England 06/15/2024 10:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (18%)

    Phone (18%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gateshead, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Washington, South Shields and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone

Community Discussion

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3 (Three) Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    What a bunch of un professionals @ThreeUK #threeuk #threenextwork @ThreeUKSupport are...they tell us to fill an online complaint form out for it to say not a valid postcode. John my Godfather also doesn't have an email address...So we are no further forward. #HarryandMeghan #iran

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre Yep... I feel a bit bad as I said to John that the plug in WiFi router from 3 might be the easiest thing he'd need...then for he to go through all that stress, having to see his doctor makes me feel guilty especially when he was trying to cheer me up when I was nearly killed.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport Your Indian call centres makes it very hard to sort anything out when you get passed to technical for technical to say they are putting you through to technical because this technical can't give the go ahead to cancel the contract. You're a sinister comedy act #cybermuggers.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He wants to cancel... What he has been saying for over a week now...there is no option now.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK @ThreeUKSupport I've just phoned India again to try to cancel my Godfathers contract...i ended the call as they are once again passing me from pillow to post...its once again stressing my elderly Godfather out...its making him ill...i can find that UK link you give me.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport No...and it looks an impossible task to get his refund he is rightly owed. The Indian advised my Godfather he should claim the 2 month payments for the service he never had back from his bank...or credit someone else's 3 account for John to get the fefund from them.

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK honestly I’m tired of your customer advisors transferring me to complaints when I have not suggested that I want to speak to complaints team. The queue wait is absolutely ridiculous to begin with. They should be able to try and resolve the solution first

  • 19bootsy68 Bootsy (@19bootsy68) reported from Chopwell, England

    @ThreeUKSupport I couldnt do it... My Godfather is in his 70s..technically he doesn't understand a thing and will be absolutely impossible for him to understand anything said over the phone. I don't have the time to sort more problems out as I have problems of my own with just moving property.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @MartinSLewis I'm concerned for the welfare of my elderly Godfather. He signed a 18 month contract with @ThreeUK 5th December.. he has no speed at all from his plug in 4g router...we tried getting help. The manager from the 3 shop he advised to phone and cancel. 1/2

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport He doesn't want to talk to any Indian Call centre worker. All he wants is to cancel...understand the circumstances I think you should be letting him cancel and get a full refund before it escalates... How bad will yous look if John falls really ill and ends up in hospital.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport @intuMetrocentre I'm not joking...yous will be the death of my Godfather or he will end up in hospital then it turns serious...that's when yous end up in trouble and get the bad press yous deserve. Under the circumstances I'm sure someone high up with Three can have his contract ended in a shop.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport That's what I've had to do...i don't want no nonsense once I take over or I will hang up and take the @Ofcom route. I think to make it even easier is that there is an attachment on John's file that there is only one thing we need and that is cancellation of the contract.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Ofcom I'm having a massive problem trying to help my elderly Godfather in his mid 70s cancel his contract with @ThreeUK it's making him ill, Im frightened he has a heart attack or collapses through stress. He has no internet speed on his WiFi router. Speaking to Indians is frustrating.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK the complaint was made...and surprise surprise no reply. Your Indian call centre workers were not at all helpful passing us from pillow to post.. they actually made things worse @ThreeUKSupport links they sent never worked. It's been a total shambolic joke. #threeuk

  • gloriasibz GLORY. (@gloriasibz) reported from Newcastle upon Tyne, England

    @ThreeUKSupport @ThreeUK I understand the circumstances that are going on right now, it’s already difficult not being able to speak to an advisor over the phone. You can’t be dismissing a customer when they’ve contacted for help.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK @ThreeUKSupport Yous are an absolute disgrace of a company. Totally uncaring. I have my elderly Godfather here nearly in tears...i hope yous feel ashamed...ive had to sit him down as I'm worried he has a funny turn. I need a UK number now I am worried. #threenetwork

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport This is how much your uncaring and unhelpful company is affecting him...he is so worried its stressed him out so much his brother wants him to visit his doctor. Its absolutely disgusting that a pensioner who served for our country can be treated so bad. #Shameless #threenetwork

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @Nathan_McMillan @ThreeUK @intuMetrocentre The kid who went into me on the bike stopped and profusely apologised..the truck driver carried on... I was in such a state of shock I couldn't even lose my temper with the kid on the bike i basically got to my feet and hurried home. I've never slept properly or ate.

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUK thank you...you make it impossible to cancel. You are a disgrace...after phoning India for my elderly Godfather to cancel the 18 month plug in 4g wifi that could hit any speeds we were past from pillow to post by India call centre workers. I had to hang up #threenetwork

  • 19bootsy68 Bootsy (@19bootsy68) reported from Dunston, England

    @ThreeUKSupport If we do.. I don't expect whoever we speak to to go and and on...i want John to have the right to cancel as soon as he requests to cancel. I phone him twice a day to make sure he is ok...he is the closest thing to me after my mother, my children and my sister.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kerrielouise__ Kerrie-Louise Jones (@kerrielouise__) reported

    @ThreeUK I joined your network recently and used a pac code to change my number over. This was done on Tuesday but since then it keeps randomly switching between my number I changed over, and the one you gave me. Any idea why?

  • NckDrk Nick (@NckDrk) reported

    @ThreeUKSupport Live webchat keeps cutting off because I have terrible Internet signal. I just need to know when it will be fixed in my area.

  • _DistortedSmile Emski (@_DistortedSmile) reported

    @ThreeUKSupport Not entirely sure how my postcode helps, Chris - the network coverage isn't the issue, just no one appears to be competent enough to activate a sim card. I've now been sent three sims and not one has worked. I'm bored of being told it's 'stuck and to wait 24hrs'

  • Drew_Kerr Drew (@Drew_Kerr) reported

    @ThreeUKSupport It’s been like that for years and never fixed.

  • YeAgrawal YA (@YeAgrawal) reported

    @ThreeUKSupport I made a complaint earlier also about network issue, your executive mentioned that some work is going on. But still it is not working. I just want to cancel this since cannot take more pain, However, your executive unnecessarily asking me to change some settings, try another cell

  • Lyanne__ Lyanne 🍒🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Lyanne__) reported

    @ThreeUKSupport customer service is SHOCKING, been trying to get a new SIM activated all day. Made numerous calls and been cut off every time after holding for a very long time 😡👎🏻

  • joshua12542 joshua1254 (@joshua12542) reported

    @ThreeUKSupport JUST TERRIBLE. I haven't had no network for my hotspot and it is pissing me off. As it has been off and on all day in CR43HD

  • Mattttt66 Matt Little (@Mattttt66) reported

    @ThreeUKSupport My iPhone 11 screen stopped working Tuesday 16th. It's 3 weeks out of Apple 12 month warranty. Just trying to get it repaired. You should see the live chat conversations I have screen shots of. I've never known customer service as poor to be honest. I'm tempted to post it on here

  • Robotohart Rob Hart (@Robotohart) reported

    @ThreeUKSupport Hi, I have found the webchat to be more than useless in the past. This is an issue that has gone on for months. I was assured many times it was sorted, it was an error on my account and nothing was owed. Then with no warning I am being chased by debt recovery! Disgusting!!

  • beehelzibub13 Anthony Luke Haydn Smith-Storey (@beehelzibub13) reported

    @ThreeUK Why is the internet service still@really poor 4 weeks on. Why am I paying for a service that is suboptimal?