3 (Three)

3 (Three) Outage Report in Gateshead, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Gateshead, England 07/02/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gateshead, England

The most recent 3 (Three) outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Sunderland, Gateshead, South Shields, Durham, Chester-le-Street, Cramlington, Hebburn, North Shields, Rowlands Gill and Consett.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • vickytnz Vicky Teinaki (@vickytnz) reported from North Shields, England

    @edwardhorsford @ThreeUK Just checked my work phone (which is on a different network, can’t remember which) and it got it

  • vickytnz Vicky Teinaki (@vickytnz) reported from North Shields, England

    @edwardhorsford @ThreeUK Yep same for me (smarty which uses three network)

  • brothheed Jason H (@brothheed) reported from Sherburn, England

    @ThreeUKSupport trying to get 2 seats @cineworld tickets using the three+ rewards but when I've put the code into promo/cea code it's only letting me book 1 seat! Help required

  • Icypixel Tom (@Icypixel) reported from Newcastle upon Tyne, England

    @ThreeUKSupport I've been traveling to Newcastle for work over the last 12 or so months and the signal in the centre of Newcastle has been constantly poor, slow/non existent mobile internet. Any plans to upgrade the signal in Newcastle? (& Leeds city whilst we're here)

  • paulbanks60 Paul Banks 🎶🇪🇺 (@paulbanks60) reported from South Shields, England

    @ThreeUK I wish to cancel my home broadband with immediate effect. #threeuk

  • bruceywells ✌Bruce Wells⚽ (@bruceywells) reported from Walker Gate, England

    @ThreeUKSupport why is my phone signal so bad today all of a sudden? Please help

  • ReubenPeccable Andrew Miller (@ReubenPeccable) reported from Seaton Delaval, England

    @ThreeUK Hey Three! I accidentally subscribed to your mobile wifi instead of a real broadband provider. Is there any chance I'll get a decent signal or am I just going to have to deal with having no internet for hours at a time?

  • DavidBeattie86 David (@DavidBeattie86) reported from South Shields, England

    Anytime I’m in Newcastle City Centre on a match day I cannot get any signal even though it says I have 5G. @ThreeUK are one of the worst networks.

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    Still so annoyed at how poor the @ThreeUK app was this morning, absolute shambles trying to get tickets for Peter Kay, hoping to be successful Saturday morning ..

  • LauraChrisp Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport please reply to dm app still not working at all, pls can the presale codes be sent via messenger since can't access the app through no fault of my own

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Whitley Bay, England

    The @ThreeUK app for pre sale ticket sales is an absolute joke, making me create a new account when I’ve already had one, taking ages to load then closing down, class this ..

  • LauraChrisp Laura.I.do (@LauraChrisp) reported from Cramlington, England

    @ThreeUKSupport my three app had gone down any help getting a pre sale code for Peter kay. I cant access the app at all!!

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Newcastle upon Tyne, England

    @ThreeUKSupport hi, need to speak to someone re mobile WiFi that’s not working. Tried the number on website, just cuts off

  • yorkie_pudding T!m (@yorkie_pudding) reported from Durham, England

    Hey @ThreeUKSupport - what’s happened to your Signal in #Durham over the last couple of months. It has bombed. Shocking signal. 4G basically does nothing. Have to rely on Wi-Fi in businesses. Can you look into it? (Not a phone issue)

  • aspi80 Andrew Pinkney (@aspi80) reported from Sacriston, England

    @ThreeUK I’ve been looking at the mobile hubs does the 5g support 4g ? Just to future proof my potential purchase.

  • H34rtstopper_ HeartStopperFan (@H34rtstopper_) reported from Longbenton, England

    @ThreeUKSupport is there a mobile internet issue in NE12 today, having trouble calling and getting only 3G connection

  • ShxdowHerondale Rachel Eleanore Wright (@ShxdowHerondale) reported from Seaton Delaval, England

    @ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning

  • stobbsmeister Paddy (@stobbsmeister) reported from Murton, England

    @ThreeUK Aren't you the network that promised not to ditch EU roaming? Yet your subsidiary @SMARTYMobileUK still offer inclusive EU roaming. Genuinely couldn't wait to ditch three. Absolute money grab!

  • fabiliciousx JAN STEWART (@fabiliciousx) reported from Whitley Bay, England

    @ThreeUK After being on phone for over an hour, the support kindly waived some charges, a phone call later saying they cannot do this ..what they agreeded because of a waive back in 2017 for £8....what a joke!!!

  • GalaLeon1905 Gala➊➒∞➎ 🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GalaLeon1905) reported from Newcastle upon Tyne, England

    @ThreeUK Hi, I am trying to cancel my contract but I don’t have the sim anymore and it is text me the security code so I can’t log in. Live chat is also not working please help me

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • demimaccc Demi McGrath (@demimaccc) reported

    No signal & no able to receive calls or texts again!!! Sort it out @ThreeUK !!

  • lettersandtea Sanam (@lettersandtea) reported

    @ThreeUK hi can you advise if there are ongoing network issues? My calls keep dropping.

  • stokiepoe Paul Woodward (@stokiepoe) reported

    @ThreeUKSupport cannot make outgoing calls from inside my house when it always used to work been like this for months and they say no problems in my area 😡 went on live chat and says no operators available come back tomorrow when open for another 40 min wtf 😡😡

  • LFCSovereign61 Paul 🔱#Sovereign 🇬🇧 (@LFCSovereign61) reported

    Data that won’t load, 5G that isn’t the greatest thing since sliced bread despite @ThreeUK telling it is and a phone you can’t charge because it keeps getting hot. I’m sick to my guts of the modern world and it’s overrated, useless crap.

  • ARcrypto12 AR crypto (@ARcrypto12) reported

    @jj0118_ @KanyeWeekes @ThreeUK Same here, had issues for the last 10 days now was on the phone for 1.50 hrs and still no joy, now they’re saying it’ll get sorted up to 7 days, cheeky ***** billed me today and told me I will need to pay the rest of my 12 months, and as Iv asked several times there prices differ

  • Hakanbjk1 Hakan (@Hakanbjk1) reported

    @iD_Mobile_UK @bethreveley @ThreeUK It’s down for me also again, this is ridiculous.

  • iD_Mobile_UK iD Mobile (@iD_Mobile_UK) reported

    @bethreveley @ThreeUK Hi there, We're very sorry to hear this. The outage has been resolved, have you tried rebooting your device? - Anika

  • bethreveley beth🥂 (@bethreveley) reported

    @iD_Mobile_UK @ThreeUK Well it’s down AGAIN now. And I haven’t been able to make a phone call without the service dropping out in weeks.

  • burgesshill Mike Mundy (@burgesshill) reported

    @ThreeUK I have not had a signal at home for over 2 weeks. I used to get 3 bars.When in town I get 5 bars. Have spoken again to your agent who suggested I move providers! What is going on? Address at RH15 0RQ.

  • Bradley_Lucas Bradley (@Bradley_Lucas) reported

    @LindaByrneHall @ThreeUKSupport Also had the same issue since Thursday. Everybody I know haven’t been able to make or receive calls. Live chat is useless and people on the phone have no idea what’s wrong either. 3 are a shambles