3 (Three) Outage Report in Bristol, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Bristol come from postal codes BS3, BS5, BS15, BS4, BS6, BS1, BS2 and BS16.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Bristol, England
The most recent 3 (Three) outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Bristol |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
I feel the same way. Main reason I signed up with @ThreeUK was the Go Roam element. Little did I realise that it would be a lot easier to get a data service virtually anywhere in the world other than the UK itself!
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Neil Coombs
(@coombaar) reported
from
Bristol, England
@ThreeUKSupport Hello. I need to contact you about an existing complaint - please can you let me know what email address I should use. Thanks
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
@ThreeUKSupport @Katsumo95741728 If it’s an iphone 7 you might as well pick any postcode in the country. 4G Service (or rather lack of) is absolutely appalling. 3G not much better. Wish I’d stayed with #VirginMobile even if a bit more expensive. At least with them you can use what you’re paying for. #Three
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P.J.K-W
(@petekc) reported
from
Bristol, England
@ThreeUKSupport I’m having call issues in BS1 and BS2. Calls cutting out after 1-2 minutes! Nearly £70/month for a poor indoor signal and this!
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.
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Thomas Blundell
(@twbcreativetech) reported
from
Bristol, England
@ThreeUKSupport I haven’t been able to, myself and others fail the credit check when we shouldn’t be. There has to be an issue with your system it says “sorry your credit check hasn’t passed”
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport BS5 iPhone 6s. Always have great reception, just this miri g it dropped to nothing, now back intermittently with one bar, so still ongoing issues Scime 9:30 AM
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Tom
(@stowtom2010) reported
from
Bristol, England
@ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check
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Dr Hazel Phillips
(@corylus) reported
from
Bristol, England
It’s all very well sending me a pin to reset access to my voicemail @ThreeUK but it’s 8 digits long and I can’t remember it, but you don’t give long enough to switch between apps on the phone. Now I have to wait til I have paper to write it down.
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.
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Andy Charman #FBPE
(@AndyRFCCharman) reported
from
Bristol, England
@ThreeUKSupport @jess_addis3 Looks like Three’s social media department have been on the same customer service course as British Airways. Loads of platitudes & sympathy but little effective action.
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Reece
(@reece_evans) reported
from
Bristol, England
@ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.
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Jean Leroux
(@JeanRLeroux) reported
from
Bristol, England
@ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.
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Neil Coombs
(@coombaar) reported
from
Bristol, England
@ThreeUKSupport Hi. You incorrectly took money from my wife’s bank account over a period of months. Complaint made, not yet resolved.
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Reece
(@reece_evans) reported
from
Yatton, England
@ThreeUK why’s the network down 😭😭😭😭😭😭😭
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Allan Dobie
(@allandobie) reported
from
Kingswood, England
@ThreeUK your password reset on line it’s working and I’ve had to call 3 times today to get international calling and it’s still not fixed!! Help!!
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Olivia Ramsey △⃒⃘
(@Livierirose) reported
from
Bristol, England
@ThreeUK I am SO BORED of signal/data just disappearing/showing as full but not working. It’s not my phone before you say it, otherwise @Three_Is_Broken wouldn’t have to exist.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Conifer Coniferoslav 🌲
(@con_ifer) reported
@ParvezJalil @ThreeUK Yes, they said due to the fact that they can’t fix my problem they allowed me to cancel without any fees at least
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Abi
(@abivedder) reported
@ThreeUKSupport I don’t feel I’m getting the service I pay for. I kept getting thrown off the live chat as the internet ended up completely failing
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Al
(@alexjoseph88) reported
@ThreeUK how come I can't order Home Broadband? It's 4G/5G and I have perfectly good signal with my phones but it says it's not available????
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Lu
(@LuSchmoo) reported
@ThreeUKSupport @sabo_vladimir Hello, as you’re aware of this, are you going to consider renewing it, even for the parts where you have to login? I know that’s already got an SSL certificate, but it would be nice to have some sort of consistency. Thank you.
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Carl
(@CarlSilver_) reported
@ThreeUKSupport Hi Laura, I’m not sure but is that relevant now? I have no service and need to know how to get it restored as you are impacting critical things like my banking. Thanks.
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Abi
(@abivedder) reported
@ThreeUKSupport Hi Iain, thank you so much for the fast reply. They kept saying to get an engineer, who I have already spoken with twice, the issues persist. It’s very patchy, we are unable to all work from home which is really problematic. Live chat was not helpful, I would like to leave as
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JDog
(@JakeFTheDog) reported
@ThreeUK what an absolute nightmare you are. Joined your service as it was highly recommended. And I've been unable to take any type of phone call as 0 bar signal. spoke with resolution team and they offered me £10 off my bill... AND THATS SUITABLE???
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Nuzzy
(@therealnuzzy) reported
@ThreeUKSupport Thanks, I just got it. Your app is not working and your internet service is absolutely a joke! You should be given a huge fine because you are stealing money from customers
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Es 🇹🇷
(@esyrlmz) reported
@ThreeUKSupport Why is the customer service number online isn’t working from other phones
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Jennifer Fox
(@jennyfox85) reported
@ThreeUKSupport My netflix hasn't worked for 4 days now. It says that it can't connect but the internet connection is fine. I use a Three AI cube for internet. Please help.