3 (Three) outages and service status in Bristol, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Bristol, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Bristol come from postal codes BS5 .
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bristol, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 24: Problems at 3 (Three)
3 (Three) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bristol, England
The most recent 3 (Three) outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
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Internet | 27 days ago |
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Bristol
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Internet | 1 month ago |
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Bristol
|
Internet | 1 month ago |
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Bristol
|
Wi-fi | 1 month ago |
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Bristol
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Internet | 2 months ago |
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Bristol
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Venting Dicktorian (@OTweeter) reported from Bradley Stoke, England@ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.
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Viv (@Vivivoo) reported from Pilning, EnglandSeems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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Dais (@_daisysawyer) reported from Frampton Cotterell, England@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.
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Carole Rogers (@CARogersNo1) reported from Bristol, England@ThreeUKSupport No problem. Your customer service is great.
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Dr Hazel Phillips (@corylus) reported from Bristol, EnglandIt’s all very well sending me a pin to reset access to my voicemail @ThreeUK but it’s 8 digits long and I can’t remember it, but you don’t give long enough to switch between apps on the phone. Now I have to wait til I have paper to write it down.
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Jean Leroux (@JeanRLeroux) reported from Bristol, England@ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.
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Blood Claw Bob (@Clottedone) reported from Bristol, England@ThreeUKSupport @ThreeUK so I had a complaint that was being looked into by you guys, I was under the impression it was being looked into as I was emailing someone from one your teams. They then requested some of my medical information as they said it would help as there is a
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Ian Parsons (@I_R_P_1977) reported from Kelston, England@ThreeUKSupport @ThreeUK there’s been poor and non existent 3/4g where I live for more than 2 weeks. Do I get a reduced tariff? I have phones and 4g broadband which is providing no service…. I’m paying for something which isn’t useable… help.
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P_O_S_H_E (@D_BlackMaterial) reported from Bristol, England@ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor
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David (@dstu51) reported from Portishead and North Weston, England@ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK
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Catherine (@catherinetyley) reported from Bristol, England@ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.
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JahJah Binks (@lilmissbinks97) reported from Bristol, EnglandFAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!
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Rob BCFC Wood (@rojiblancosRob) reported from Kingswood, England@ThreeUKSupport No and to be honest i shouldn't have too. Two of your colleagues have said there is a problem in that area with coverage or masts. Enough said there really don't you think.
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Blood Claw Bob (@Clottedone) reported from Bristol, EnglandHey @ThreeUKSupport @ThreeUK I’d really appreciate it if you would stop sending me letters threatening with debt collectors... I’ve been trying to resolve this issue for months but you guys just don’t want to listen or I guess it’s easier to just demand money blindly from
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Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England@ThreeUKSupport @jess_addis3 Looks like Three’s social media department have been on the same customer service course as British Airways. Loads of platitudes & sympathy but little effective action.
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Neil Coombs (@coombaar) reported from Bristol, England@ThreeUKSupport Hi. You incorrectly took money from my wife’s bank account over a period of months. Complaint made, not yet resolved.
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Alan Bec FRSA (@AlanBec) reported from Bristol, England@ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!
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Tessa J Fitzjohn (@TessaJFitzjohn) reported from Bristol, England@ThreeUKSupport My contract is coming up for renewal and my phone has stopped ringing, nor can i get into my account. Customer Service was helpful but useless, and i have given up trying to get into my account. I shall not be renewing my contract unless your service improves.
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Rob BCFC Wood (@rojiblancosRob) reported from Kingswood, England@Three_Is_Broken @elainecarey3 @ThreeUK I will admit it is better than Virgin where i live in Bristol but Brean in Somerset it is awful now.
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Reece (@reece_evans) reported from Bristol, England@ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Robin Cornelius (@robincornelius) reportedTerrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data
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B (@scriptwren) reported@UniversalExile @ThreeUK @ThreeUKSupport I have found them awful - left as soon as I could
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FINGERSJOHN✌ (@jnafr) reportedB43 7EQ Great Barr very slow & no service again.Been told that @ThreeUKSupport @VodafoneUK are aware of issue.Been down for months,so why no action?
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rawkingcoconutwater (@rawkingcoconut) reported@ThreeUK Why is your coverage strength on your signals so poor , people pay for 5g ans yet no service at all in central areas , are you scamming customers by selling a product you can’t offer , authorities should shut you down take action against your company
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CoverageChecker (@coveragechecker) reported@Mainstreamlive @ThreeUK Surprised to hear that.. considering its all part of VodafoneThree, and you should have access across the entire network of Vodafone and Three masts. Although I know its not full coverage so you might just be in a dead spot, depending on where in the country you are.
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PokéMalarkey (@PokeMalarkeyUK) reportedI am trying to cancel a phone contract. Your live chat keeps kicking me out as soon as I tell them that I don't want a "better deal". Why won't you let me cancel this? Surely this isn't legal? @ThreeUKSupport
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Airlim (@Mainstreamlive) reported@coveragechecker @ThreeUK Nah no favours I could call in but then I would want everyone to get good signal and at least something decent lol ah the masts they were a good thing, at least you get some really good stuff lol
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f (@bread_bread5) reported@ThreeUK changing the Caffè Nero code to £2 was my last straw I will be changing phone providers now. The coverage is awful, coffee was the only good thing left about you
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Richard Adams (@richardwadams) reported@paullewismoney It should be as easy to cancel as it is to sign up. My best example was @ThreeUKSupport. I had to print out a form and post it to them. A telecommunications company. It beggared belief. They of course denied ever receiving it.
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A (@abdel_2025) reported@ThreeUK your network is RUBBISH. Price increases every year but can’t even get a half decent 4G connection in many parts of central London