3 (Three) Outage in Bristol, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 No problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Bristol, England

3 (Three) Outage Chart in Bristol, England

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(59.92%)
Phone
(18.45%)
Total Blackout
(10.82%)
E-mail
(5.41%)
Wi-fi
(4.85%)
TV
(.55%)

3 (Three) Outage Map Near Bristol, England

The most recent outage reports and issues originated from Bristol, Bath, Radstock, Winscombe, Churchill, Portishead, Yate, Caldicot and Yatton.

Bristol Internet
Bristol Phone
Bristol Internet
Bristol Internet
Bristol Internet
Bristol Wi-fi

3 (Three) in Bristol, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:
  • stowtom2010 Tom (@stowtom2010) reported from Bristol, England

    @ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check

  • JeanRLeroux Jean Leroux (@JeanRLeroux) reported from Bristol, England

    @ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.

  • BuzzStartAcad BuzzStart Academy (@BuzzStartAcad) reported from Bristol, England

    @ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back

  • reece_evans Reece (@reece_evans) reported from Yatton, England

    @ThreeUK why’s the network down 😭😭😭😭😭😭😭

  • twbcreativetech Thomas Blundell (@twbcreativetech) reported from Bristol, England

    @ThreeUKSupport I haven’t been able to, myself and others fail the credit check when we shouldn’t be. There has to be an issue with your system it says “sorry your credit check hasn’t passed”

  • Livierirose Olivia Ramsey △⃒⃘ (@Livierirose) reported from Bristol, England

    @ThreeUK I am SO BORED of signal/data just disappearing/showing as full but not working. It’s not my phone before you say it, otherwise @Three_Is_Broken wouldn’t have to exist.

  • petekc P.J.K-W (@petekc) reported from Bristol, England

    @ThreeUKSupport I’m having call issues in BS1 and BS2. Calls cutting out after 1-2 minutes! Nearly £70/month for a poor indoor signal and this!

  • corylus Dr Hazel Phillips (@corylus) reported from Bristol, England

    It’s all very well sending me a pin to reset access to my voicemail @ThreeUK but it’s 8 digits long and I can’t remember it, but you don’t give long enough to switch between apps on the phone. Now I have to wait til I have paper to write it down.

  • AndyRFCCharman Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    @ThreeUKSupport @jess_addis3 Looks like Three’s social media department have been on the same customer service course as British Airways. Loads of platitudes & sympathy but little effective action.

  • AndyRFCCharman Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    @ThreeUKSupport @Katsumo95741728 If it’s an iphone 7 you might as well pick any postcode in the country. 4G Service (or rather lack of) is absolutely appalling. 3G not much better. Wish I’d stayed with #VirginMobile even if a bit more expensive. At least with them you can use what you’re paying for. #Three

  • AndyRFCCharman Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England

    I feel the same way. Main reason I signed up with @ThreeUK was the Go Roam element. Little did I realise that it would be a lot easier to get a data service virtually anywhere in the world other than the UK itself!

  • coombaar Neil Coombs (@coombaar) reported from Bristol, England

    @ThreeUKSupport Hi. You incorrectly took money from my wife’s bank account over a period of months. Complaint made, not yet resolved.

  • coombaar Neil Coombs (@coombaar) reported from Bristol, England

    @ThreeUKSupport Hello. I need to contact you about an existing complaint - please can you let me know what email address I should use. Thanks

  • AlanBec Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport BS5 iPhone 6s. Always have great reception, just this miri g it dropped to nothing, now back intermittently with one bar, so still ongoing issues Scime 9:30 AM

  • ClumsyAngel79 Jo (@ClumsyAngel79) reported from Bristol, England

    @ThreeUK you have the worst customer service I have ever come across! None of you seem to know what’s going on I’m missing £400 I’ve been told you will call and they havnt. I’ve called in but now your to busy. U gave me a link to chat to with, it’s sent me to aDutch news website!

  • dstu51 David (@dstu51) reported from Portishead and North Weston, England

    @ThreeUKSupport You miss the point. I have a two year contract that started in August. You up date in dec and it increases in April. If I have a two year contract it should set for two years. But I find the customer isn’t that important in the UK

  • rachaelhxx Lady Rachael of Chaol Ghleann (@rachaelhxx) reported from Bradley Stoke, England

    @ShaunMarmite @ThreeUKSupport Oh you poor love

  • NathFerguson_CM Nath (@NathFerguson_CM) reported from Bristol, England

    @ThreeUK how do I put a complaint in about my service as it’s a joke Been going on for months now and nothing changed in the service I’m getting

  • ChristineWarden Christine Warden (@ChristineWarden) reported from Bristol, England

    @ThreeUKSupport Yes, rebooted and no signal. My colleague (Three customer too) has the same issue.

  • ChristineWarden Christine Warden (@ChristineWarden) reported from Bristol, England

    Day 3 of no network in BS1... @ThreeUKSupport

  • NathFerguson_CM Nath (@NathFerguson_CM) reported from Kingswood, England

    @ThreeUK I keep losing signal any issues in BS16 7FZ area

  • Paulhsidney Paul sidney (@Paulhsidney) reported from Bristol, England

    @ThreeUKSupport Dear @Ofcom, how do I make an official complaint against Three? After really struggling to close my late mother’s account and thinking this was resolved, I have now received a letter from Creditlink Account Recovery Limited demanding payment or threatening further debt recovery.

  • StephHarvey22 Stephanieee (@StephHarvey22) reported from Portishead and North Weston, England

    Wow @ThreeUK , what a shocking service. Don’t you care about your customers at all? Spoke to 3 people only 1 tried to save me and even then failed. YEAH THATS FINE, JUST TAKE MONEY FROM MY ACCOUNT WITHOUT ASKING! #scam #scamtext - apparently I’m getting a call back, yeah right.

  • NathFerguson_CM Nath (@NathFerguson_CM) reported from Bristol, England

    @ThreeUK you need to sort out these signals issues man, every time I try and use my data it’s keeps lagging and super slow and it’s been going on for like 3 months now I keep complaining and it seems like u don’t care!

  • bellabambinaxx BellaBambinaxX (@bellabambinaxx) reported from Bristol, England

    @ThreeUK is there something wrong with the connection today!? All day my phone keeps loosing all signal and 4G, then finding it again.. even though I am in my house where it is always fine..

  • Deannyy92 Deann' ? EGX (@Deannyy92) reported from Filton, England

    @ThreeUKSupport hey.. any idea if there’s a problem in the BS32 area! I’ve not had internet for three days and I still have 29GB left...

  • Deannyy92 Deann' ? EGX (@Deannyy92) reported from Filton, England

    @ThreeUK hey.. know if there’s any problems in the bs32 area? Haven’t been able to connect to the internet in 2 days.. and I still have 29GB data left

  • Paulhsidney Paul sidney (@Paulhsidney) reported from Bristol, England

    @KerryMP It would certainly be popular with me. I had real difficulties trying to close down my mum’s account with @ThreeUK after she died. They even tried to persuade me to keep it open and then sent threatening texts when her bank account was frozen. #beforecustomerservice.

  • Paulhsidney Paul sidney (@Paulhsidney) reported from Bristol, England

    @ThreeUKSupport Even though I’ve rang to report my mum’s death, spoken to someone to invoice me the account after threats on my credit rating, then spoken to customer advisor on here - who apologised and wrote off the £10 odd bill - I have just received a phone call chasing me for the payment.

  • Paulhsidney Paul sidney (@Paulhsidney) reported from Bristol, England

    @ThreeUKSupport I was told last night by telephone that the account would be closed on the 19th. I can’t remember being asked for a death cert- but if you supply an address then I can do that easily. And then I need an address of someone senior enough to make an effective complaint please.

  • Paulhsidney Paul sidney (@Paulhsidney) reported from Bristol, England

    @ThreeUKSupport First time you’ve asked for a death certificate, the account will be closed from the 19th of August. It feels like everyone I talk to has no idea how to process closing a dead persons account. This is by far the worst company I’ve had to deal with, even getting threats by text.

  • Paulhsidney Paul sidney (@Paulhsidney) reported from Bristol, England

    @ThreeUK @ThreeUKSupport @ThreeUKSupport are you going to acknowledge or answer this tweet that you are included in from yesterday? I want to raise a complaint about dreadful customer service.

  • Wide_Boy_DL Wide Boy (@Wide_Boy_DL) reported from Bath, England

    @ThreeUKSupport Utterly dismal customer service, Really disappointing! Then blackmailed into accepting a poor resolution!

  • whatleahdidnext Leah (@whatleahdidnext) reported from Bristol, England

    Hey @ThreeUK - the signal is reaaaaaaaally bad in Bristol area today. Any reason? Ta :)

  • davidshoare David Shoare (@davidshoare) reported from Bristol, England

    @ThreeUKSupport I'm trying to register on My3 but when I try to validate my email address it gives me the error MY3-CHANGE-EMAIL-RESPONSE-ERROR undefined - any idea how to sort out the problem?

  • L33BAV Lee Baverstock (@L33BAV) reported from Midsomer Norton, England

    @ThreeUKSupport Am looking to get extra data as a one off as have ran out while abroad but can’t get to do it on the 3 app anymore can you help ?

  • joshashbee joshashbee (@joshashbee) reported from Bristol, England

    @ThreeUKSupport SI - DM me no to call into complaint team in Scot and Will discuss. Issues with app & online; also now uncovered issue with DD on new monthly contract I was switching to from PAYG taken before sim activated. There will be notes in complaint team on prev issues. DM for phone no

  • loulouhall Lauryn Hall (@loulouhall) reported from Keynsham, England

    @ThreeUKSupport Is there a on going issue with network in BS31 area?? Network is awful can't use data or send messages etc properly

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • shorttety Esther Shortt (@shorttety) reported

    @ThreeUK need someone to contact me regarding my A! hub nothing but problems fed up of holding on line and live chat

  • PelhamB PelhamB (@PelhamB) reported from Wandsworth, England

    @ThreeUKSupport I have had enough of this. Please provide me details of how to make an official complaint to OFCOM about this .

  • PelhamB PelhamB (@PelhamB) reported from London Colney, England

    @ThreeUKSupport I don’t know how many times I can keep saying the same thing. There is no 4G, inside or outside, in CR2 8SY. I don’t care what your systems say. I’ve lived there since 2016 and have never ever ever ever got 4G there. Send your engineers there if you don’t believe me.

  • miss_Nickyyy95 Nickyyy (@miss_Nickyyy95) reported

    @ThreeUKSupport This is the 5 time Within the last 2 years I’ve had to go back and forth with bad customer services. No resolutions. No call backs and no help I’m fed up!

  • 12Clarkey_ kels c (@12Clarkey_) reported

    @ThreeUKSupport Hi, we had a box and paid for 1 month (£32) I then cancelled the direct debit before the month was up as we’d had better WiFi installed. I can’t log onto the app either to cancel but youve mailer demanding payment when it hasn’t been used.

  • MojoJojo780 Johanna Courtney (@MojoJojo780) reported

    Just seen @ThreeUK is offering £20 compensation for last month’s outage for customers who have asked for it - I am asking for £40 in total. £20 for last month & £20 for today. Plz contact me ASAP.

  • MojoJojo780 Johanna Courtney (@MojoJojo780) reported

    Seriously @ThreeUK - TWICE within a month the network has been down. Only working on WiFi - when are you fixing this. No coverage in SW16 - E14. Update plz, this is unacceptable 🤬

  • basherdrummer Barry B. (@basherdrummer) reported

    @JasperLlama @EE @ThreeUKSupport If it doesn’t happen it might hang fire till a 5G compatible iPhone comes out.

  • SusanCroston65 Susan Croston (@SusanCroston65) reported

    @ThreeUK Not only do you send the wrong Item, you leave me hanging on the phone for an hour last night, over half an hour tonight!! Then cut me off, shambolic and a poor excuse for customer service!!!

  • damon_watts damon watts (@damon_watts) reported

    @ThreeUK when are you going to provide a service that’s even half decent where coverage is concerned, don’t promise at least good coverage when it’s at the moment and has been for months a poor poor service