3 (Three) Outage in Bristol, England

@Three_Is_Broken @elainecarey3 @ThreeUK I will admit it is better than Virgin where i live in Bristol but Brean in Somerset it is awful now.

@ThreeUKSupport My contract is coming up for renewal and my phone has stopped ringing, nor can i get into my account. Customer Service was helpful but useless, and i have given up trying to get into my account. I shall not be renewing my contract unless your service improves.

@ThreeUKSupport I’ll be honest at this point the complaint has gone on for so long it’s insulting to me.... I was emailing someone called Bryan McGhee whoever this person is they have my personal information

@ThreeUKSupport @ThreeUK so I had a complaint that was being looked into by you guys, I was under the impression it was being looked into as I was emailing someone from one your teams. They then requested some of my medical information as they said it would help as there is a

Standard operating procedure for this stuff... fast forward a few months and I’ve just been told Three have no record of my complaint or any details of my medical information that I sent in... so someone at @ThreeUK now has my private information along with a whole host of

@ThreeUKSupport I am back to not being able to login again. You have sent me a notification my bill is ready but I can’t login. When I do the lost password process, I see “Sorry, we're having some technical issues right now.”

Hey @ThreeUKSupport @ThreeUK I’d really appreciate it if you would stop sending me letters threatening with debt collectors... I’ve been trying to resolve this issue for months but you guys just don’t want to listen or I guess it’s easier to just demand money blindly from

@ThreeUKSupport Hello, been having issues with my network/4G dropping out in BS7; was wondering whether it was an issue with iOS 14 or the network, as it’s just done the same while composing this tweet(!)

@ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor

@ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.

@ThreeUKSupport No and to be honest i shouldn't have too. Two of your colleagues have said there is a problem in that area with coverage or masts. Enough said there really don't you think.

@ThreeUKSupport @AlwaysMaxNat Having exactly the same problem with my daughters account. Cancelled during cooling off period in February and now getting debt collection threats. Have rung 3 times, and tried on line support but nothing!

@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

@ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday

@ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care

@ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

@ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!

@ThreeUKSupport I still have no service turned on and off many times. BS5

@ThreeUKSupport Yes the usual on off WiFi on off plane mode on off ..says there are no issues in this area but obviously there is still carrying on today

@ThreeUKSupport hi Noor... there's nothing to check - three already know of a long term issue but refuse to publicly acknowledge it. postcode area is DY4 - this, along with many other areas no longer have the option to purchase the B535 contract because three knows there's an issue

@ThreeUKSupport It looks like it was your APN causing the issues!

@ThreeUKSupport Hi. I have been asking for sometime (you have been updating me) for Three’s plans for esim Applewatch support. My contract expires 21st June. I would really like to stay with you. Any news ?

@ThreeUKSupport @ThreeUKSupport thanks, handsets are Samsung S20 and both have worked fine for WiFi calling previously. From your reply does that mean that Threes WiFi calling will work with starlink?. It looks like public ip is uk but it's a US based ISP. Trying to discount potential issues

I have terrible phone signal because @ThreeUK don't even have a 4g mast in the area (don't get me started! 😡) so rely on my WiFi for everything, from calls, to TV, to my doorbell even! Working from home without WiFi is not going to be fun! @virginmedia, get it sorted, please!

@ThreeUKSupport hi, when is the live chat support available on the My3 App?

@ThreeUK last year i reported a sudden drop in 4g broadband speeds over the B535 device. a drop that remained in place (and still does). Three suggested it was a temporary issue. Subsequently, around Feb 2021 three have suspended sales of the B535 contract in some areas...1/2

@ThreeUKSupport @itssjpbaby No it’s not three. Literally so many people with you have this problem

@ThreeUK Having problems with the sign in have you got an email address