3 (Three) Outage in Paulton, Bath and North East Somerset, England

@ThreeUKSupport Thanks, so it's a device restriction not a network restriction ?

@ThreeUKSupport It's been bad for a few days - is the congestion a long term thing or short term ? Not sure how to change the device to 3G, will investigate.

@ThreeUK if I put a 3 SIM in my Android tablet I just get 1 bar signal strength (N7 postcode). If I use one of your 4G routers will it be better ? How can I test without committing to a contract ?

Nomad problems: My EU sim with @lebara just gave up despite a text saying it will work in the U.K. Switched to my @ThreeUK sim and using their shitty top up web app I couldn’t paste my phone number in. I typed in manually, got one digit wrong, support said tough. £35 gone. 🤬

@Three_Is_Broken @elainecarey3 @ThreeUK I will admit it is better than Virgin where i live in Bristol but Brean in Somerset it is awful now.

@ThreeUKSupport My contract is coming up for renewal and my phone has stopped ringing, nor can i get into my account. Customer Service was helpful but useless, and i have given up trying to get into my account. I shall not be renewing my contract unless your service improves.

@ThreeUKSupport I’ll be honest at this point the complaint has gone on for so long it’s insulting to me.... I was emailing someone called Bryan McGhee whoever this person is they have my personal information

Standard operating procedure for this stuff... fast forward a few months and I’ve just been told Three have no record of my complaint or any details of my medical information that I sent in... so someone at @ThreeUK now has my private information along with a whole host of

@ThreeUKSupport @ThreeUK so I had a complaint that was being looked into by you guys, I was under the impression it was being looked into as I was emailing someone from one your teams. They then requested some of my medical information as they said it would help as there is a

@ThreeUKSupport I am back to not being able to login again. You have sent me a notification my bill is ready but I can’t login. When I do the lost password process, I see “Sorry, we're having some technical issues right now.”

Hey @ThreeUKSupport @ThreeUK I’d really appreciate it if you would stop sending me letters threatening with debt collectors... I’ve been trying to resolve this issue for months but you guys just don’t want to listen or I guess it’s easier to just demand money blindly from

@ThreeUKSupport Hello, been having issues with my network/4G dropping out in BS7; was wondering whether it was an issue with iOS 14 or the network, as it’s just done the same while composing this tweet(!)

@ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor

@ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.

@ThreeUKSupport No and to be honest i shouldn't have too. Two of your colleagues have said there is a problem in that area with coverage or masts. Enough said there really don't you think.

@ThreeUKSupport @AlwaysMaxNat Having exactly the same problem with my daughters account. Cancelled during cooling off period in February and now getting debt collection threats. Have rung 3 times, and tried on line support but nothing!

@Three_Is_Broken @fewufu @ThreeUK I am mostly on 800MHz in my area and I still get these speeds. I’m usually on 1800MHz on Three and get poor speeds.

@iansteele @ThreeUK @ThreeUKSupport @Ofcom You deserve better than that as you’ve been a customer since 2003.

@iansteele @ThreeUK Disgusting behaviour. @ThreeUKSupport wipe this guy’s bill. Your network is broken. @Ofcom sort this carrier out. Disgusting

@ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday

@AdamDarbouche @ThreeUK Holy ****! It's a tech glitch you *******! Data breach... what a ******* spangle. Your surname should be Bardouche . Stop using wired and phrases your clearly have no understanding of!

@efwolf359 @ThreeUKSupport @matsco534 No, Alan Edwards , you ******* idiot , it's NOT a data breach you clueless moron. That is NOT what a data breach is. Maybe one day when you manage to figure out how to remove your head from your own anus.

@ThreeUK Shocking network....stuck without a signal while waiting for a phone call from the hospital about my dad...signal in parts of St Helens is dreadful....can't wait to end my agreement with you

@dazj72 @ThreeUK Darren Jones - Get a grip you whining, entitled *****! Big whoop, a tech company has technical issues. All Tech companies have issues. They will fix it in good time as is normal. You however can't be fixed and will always be a whining, entitled, *******.

@giffgaff hi guys what is going on please? I’m home in Ireland (republic of) and I can’t use mobile data, I’ve already spent £40 on credit, which quickly ran out. Feels unfair. Wife has no issues on her @ThreeUK phone (unlimited data, at no extra cost). Can you please help me?

@ThreeUKSupport Sorry how is this not a data breech? Some random person has my phone number due to an issue that you've had? I didn't call them purposefully?

@ThreeUKSupport I've moved house and my signal is worse than before, inside my home. How do I get out if my contract? I'm not paying for a service that is useless, especially after yesterday's nightmare! 😡

@scarynix @ThreeUKSupport Snap! I've just moved house and my signal which was already shocking is even worse! I live in a busy town in Scotland right beside Glasgow...its ridiculous. I'm cancelling ASAP, especially after today, which was an important day for calls for me!

@Katrina_15 @ThreeUK Nah, I tried that numerous times, made no difference! Changing network anyways, had crap coverage in my current home, even worse in my new one. Three are pish!

@ThreeUKSupport @ilyas_omer Can you issue a clear statement of what has happened? I see at least 3 people who think they had a call from me. I hope my number is not in the hands of a scammer who is spoofing it. If it is a data breach, you have to tell us within 72 hours of your discovery. Please clarify.