3 (Three) Outage in Bathford, Bath and North East Somerset, England

@ThreeUK this is the first time in.. 7 years that I am disgusted with you. Increasing my contract by DOUBLE, forcing me to look elsewhere. I'm so so so upset right now. I could pay 2£ more and get 2gb less, but that is just as bad.

@ThreeUKSupport Hi. You incorrectly took money from my wife’s bank account over a period of months. Complaint made, not yet resolved.

@ThreeUKSupport Hello. I need to contact you about an existing complaint - please can you let me know what email address I should use. Thanks

@ThreeUKSupport BS5 iPhone 6s. Always have great reception, just this miri g it dropped to nothing, now back intermittently with one bar, so still ongoing issues Scime 9:30 AM

@ThreeUK you have the worst customer service I have ever come across! None of you seem to know what’s going on I’m missing £400 I’ve been told you will call and they havnt. I’ve called in but now your to busy. U gave me a link to chat to with, it’s sent me to aDutch news website!

@ShaunMarmite @ThreeUKSupport Oh you poor love

@ThreeUK how do I put a complaint in about my service as it’s a joke Been going on for months now and nothing changed in the service I’m getting

@petermcm83 @ThreeUK It’s a shame all the other networks couldn’t come to the rescue of O2 customers and let them piggy back on their network and just charge it back to O2. Damage limitation for O2 & an opportunity for people to see how fast Three is 😉

@ThreeUKSupport I don't think I want to upgrade to a network that lie to me

@ThreeUKSupport Yes, rebooted and no signal. My colleague (Three customer too) has the same issue.

Day 3 of no network in BS1... @ThreeUKSupport

@ThreeUK I keep losing signal any issues in BS16 7FZ area

@ThreeUKSupport Dear @Ofcom, how do I make an official complaint against Three? After really struggling to close my late mother’s account and thinking this was resolved, I have now received a letter from Creditlink Account Recovery Limited demanding payment or threatening further debt recovery.

@ThreeUK you need to sort out these signals issues man, every time I try and use my data it’s keeps lagging and super slow and it’s been going on for like 3 months now I keep complaining and it seems like u don’t care!

@ThreeUK is there something wrong with the connection today!? All day my phone keeps loosing all signal and 4G, then finding it again.. even though I am in my house where it is always fine..

@ThreeUKSupport hey.. any idea if there’s a problem in the BS32 area! I’ve not had internet for three days and I still have 29GB left...

@ThreeUK hey.. know if there’s any problems in the bs32 area? Haven’t been able to connect to the internet in 2 days.. and I still have 29GB data left

@KerryMP It would certainly be popular with me. I had real difficulties trying to close down my mum’s account with @ThreeUK after she died. They even tried to persuade me to keep it open and then sent threatening texts when her bank account was frozen. #beforecustomerservice.

worst service ever from @ThreeUK store in Bath. didn’t specify why certain information was needed and then lied on the phone in front of me about my own circumstances to their colleague. 0/10 would recommend to a friend

@ThreeUKSupport Even though I’ve rang to report my mum’s death, spoken to someone to invoice me the account after threats on my credit rating, then spoken to customer advisor on here - who apologised and wrote off the £10 odd bill - I have just received a phone call chasing me for the payment.

@ThreeUKSupport I was told last night by telephone that the account would be closed on the 19th. I can’t remember being asked for a death cert- but if you supply an address then I can do that easily. And then I need an address of someone senior enough to make an effective complaint please.

@ThreeUKSupport First time you’ve asked for a death certificate, the account will be closed from the 19th of August. It feels like everyone I talk to has no idea how to process closing a dead persons account. This is by far the worst company I’ve had to deal with, even getting threats by text.

@ThreeUK @ThreeUKSupport @ThreeUKSupport are you going to acknowledge or answer this tweet that you are included in from yesterday? I want to raise a complaint about dreadful customer service.

@ThreeUKSupport Utterly dismal customer service, Really disappointing! Then blackmailed into accepting a poor resolution!

Hey @ThreeUK - the signal is reaaaaaaaally bad in Bristol area today. Any reason? Ta :)

@ThreeUKSupport I'm trying to register on My3 but when I try to validate my email address it gives me the error MY3-CHANGE-EMAIL-RESPONSE-ERROR undefined - any idea how to sort out the problem?

@ThreeUKSupport Am looking to get extra data as a one off as have ran out while abroad but can’t get to do it on the 3 app anymore can you help ?

@ThreeUKSupport SI - DM me no to call into complaint team in Scot and Will discuss. Issues with app & online; also now uncovered issue with DD on new monthly contract I was switching to from PAYG taken before sim activated. There will be notes in complaint team on prev issues. DM for phone no

@ThreeUKSupport Is there a on going issue with network in BS31 area?? Network is awful can't use data or send messages etc properly

@ThreeUKSupport are the worst customer service providers ever 😡😡

@chloeglovemusic @ThreeUK @ThreeUKSupport I jumped ship to @VodafoneUK so far so good, been with 3 over 10 years but in the last 3-4 months the service went from amazing to awful and unfortunately they are in denial about the problem, that's what made me leave more than anything else

@ThreeUKSupport There is no email address for customer service and you didn't do any of the things you promised to do. I just don't trust you any more.

@michielhoefsmit @ThreeUK Three were meant to send me a text to make changes to my service, the text never arrived

@ThreeUKSupport i was told to message you regarding the android app that refuses to connect, i've tried reinstalling and clearing settings but will not get past setup on mobile connection with 4g signal

Looks like I'm gonna have to cancel my contract with @ThreeUK shame because the I love unlimited data

@HarmlessHarley @ThreeUK That horrid person has *37* whole followers!!!! I think they a jealous worm! I blocked them too!

@colleengrott @goldenlily2017 @bulldog_manny @ThreeUK IKR, so rude! 🤗

@ThreeUK Another crap evening with poor 3 internet,watching TV instead.

@HarmlessHarley @colleengrott @goldenlily2017 @ThreeUK No problem! Sorry people are so darn rude thank goodness the rest of us are good people!