3 (Three) Outage Report in Bath, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Bath, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Bath, England
The most recent 3 (Three) outage reports came from the following cities: Bristol and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care
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Reece
(@reece_evans) reported
from
Bristol, England
@ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.
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Jean Leroux
(@JeanRLeroux) reported
from
Bristol, England
@ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday
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Adam Crawford
(@adz232) reported
from
Bathford, England
@iansteele @ThreeUK @ThreeUKSupport @Ofcom You deserve better than that as you’ve been a customer since 2003.
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!
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Tom
(@stowtom2010) reported
from
Bristol, England
@ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check
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Allan Dobie
(@allandobie) reported
from
Kingswood, England
@ThreeUKSupport your on line password reset isn’t working. I’ve had to call 3 times to get international calling and it’s still not fixed!! Help!!
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Thomas Blundell
(@twbcreativetech) reported
from
Bristol, England
@ThreeUKSupport I haven’t been able to, myself and others fail the credit check when we shouldn’t be. There has to be an issue with your system it says “sorry your credit check hasn’t passed”
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Allan Dobie
(@allandobie) reported
from
Kingswood, England
@ThreeUK your password reset on line it’s working and I’ve had to call 3 times today to get international calling and it’s still not fixed!! Help!!
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.
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🤞🏻Andy 🤦🏼♂️
(@andymatthews) reported
from
Corsham, England
@willjennings80 @ThreeUK Some cell towers are bad. The O2 one around Kings College for me just doesn’t work at all. Must be a mechanism to report on their website.
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport I still have no service turned on and off many times. BS5
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Adam Crawford
(@adz232) reported
from
Bathford, England
@iansteele @ThreeUK Disgusting behaviour. @ThreeUKSupport wipe this guy’s bill. Your network is broken. @Ofcom sort this carrier out. Disgusting
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ithompsonrob 13.1.2
(@thompsonrob) reported
from
Chippenham, England
@ThreeUKSupport @annsummerscarol At the moment, your call waiting times are TERRIBLE!!!!!
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Venting Dicktorian
(@OTweeter) reported
from
Bradley Stoke, England
@ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Anisha
(@Posers890) reported
@ThreeUK @ThreeUKSupport awful service with Three network - spent 2 hours on the phone being passed to different advisors to renew my contract. The advisor promised to email me confirmation of new contract but did not. Please can someone resolve urgently
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vincenzoloveless
(@vinceloveless) reported
@ThreeUKSupport Last night.Still have no service.i have restarted few times my mobile.can you please help?i’m currently in italy
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joe shami
(@joeshami) reported
@ThreeUKSupport I am having a problem with a rogue account and three are refusing to help us. Who can we speak to to resolve this issue
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Jonny
(@JCoughlan1987) reported
@ThreeUKSupport Yeah, and then l was transferred to the customer complaint team, just had a 49 minute 22 second call ! The account still isn't cancelled. Can you help without referring me to the team that is causing this problem
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Calum Chace
(@cccalum) reported
Hey @ThreeUK. I’m curious. Exactly how is doubling the cost of a service an “Great Value Deal”?
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Stefan Murray
(@TN_officialmiz) reported
@ThreeUK I’ve got a 5g hub in Sheffield, & my download speeds are currently 173KBPS & uploads are 55KBPS, making my “WiFi” absolutely useless. The speeds have been slow all week but this is a new low & not what I’m paying £30 a month for. Can you advise/help please?
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joe shami
(@joeshami) reported
@ThreeUKSupport We have but they keep ignoring what we are saying . There is a problem with the postcode which is not ours and we cannot get past the fact that the rogue account is at a different postcode with an unknown mobile number
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Stacey Anderson
(@staceyleggings) reported
@ThreeUKSupport I've just tried to top up and the top up failed. This always happens. The issue I have is you are currently holding onto my money. I need this money back and I also need to top up. I'm really anxious about this.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Pest CQ PUSOS for Offending Snowflakes
(@DutyPest) reported
Identical phone, identical location. EE download 47.6 upload 10.5 three download 29.5 upload 0.74 recently was other way round why is your network so slow it never was? @ThreeUK