3 (Three) Outage Report in Kelston, Bath and North East Somerset, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kelston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kelston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at 3 (Three)
3 (Three) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kelston, Bath and North East Somerset, England
The most recent 3 (Three) outage reports came from the following cities: Bristol and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Bristol |
Total Blackout | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kelston, England
Latest outage, problems and issue reports in Kelston and nearby locations:
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Specifically Limited Durrans
(@danieldurrans) reported
from
Bristol, England
@ThreeUKSupport I am back to not being able to login again. You have sent me a notification my bill is ready but I can’t login. When I do the lost password process, I see “Sorry, we're having some technical issues right now.”
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Hey @ThreeUKSupport @ThreeUK I’d really appreciate it if you would stop sending me letters threatening with debt collectors... I’ve been trying to resolve this issue for months but you guys just don’t want to listen or I guess it’s easier to just demand money blindly from
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Tessa J Fitzjohn
(@TessaJFitzjohn) reported
from
Bristol, England
@ThreeUKSupport My contract is coming up for renewal and my phone has stopped ringing, nor can i get into my account. Customer Service was helpful but useless, and i have given up trying to get into my account. I shall not be renewing my contract unless your service improves.
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Catherine
(@catherinetyley) reported
from
Bristol, England
@ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Kingswood, England
@Three_Is_Broken @elainecarey3 @ThreeUK I will admit it is better than Virgin where i live in Bristol but Brean in Somerset it is awful now.
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Adam Crawford
(@adz232) reported
from
Bathford, England
@iansteele @ThreeUK Disgusting behaviour. @ThreeUKSupport wipe this guy’s bill. Your network is broken. @Ofcom sort this carrier out. Disgusting
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Standard operating procedure for this stuff... fast forward a few months and I’ve just been told Three have no record of my complaint or any details of my medical information that I sent in... so someone at @ThreeUK now has my private information along with a whole host of
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P_O_S_H_E
(@D_BlackMaterial) reported
from
Bristol, England
@ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport I’ll be honest at this point the complaint has gone on for so long it’s insulting to me.... I was emailing someone called Bryan McGhee whoever this person is they have my personal information
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Rachel Snook
(@r_snook) reported
from
Paulton, England
@ThreeUKSupport @AlwaysMaxNat Having exactly the same problem with my daughters account. Cancelled during cooling off period in February and now getting debt collection threats. Have rung 3 times, and tried on line support but nothing!
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Dren
(@OhMyGerardz) reported
from
Bristol, England
@ThreeUKSupport Hello, been having issues with my network/4G dropping out in BS7; was wondering whether it was an issue with iOS 14 or the network, as it’s just done the same while composing this tweet(!)
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Dais
(@_daisysawyer) reported
from
Frampton Cotterell, England
@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport @ThreeUK so I had a complaint that was being looked into by you guys, I was under the impression it was being looked into as I was emailing someone from one your teams. They then requested some of my medical information as they said it would help as there is a
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Adam Crawford
(@adz232) reported
from
Bathford, England
@Three_Is_Broken @fewufu @ThreeUK I am mostly on 800MHz in my area and I still get these speeds. I’m usually on 1800MHz on Three and get poor speeds.
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David Rose
(@david_navigator) reported
from
Bathford, England
@ThreeUK if I put a 3 SIM in my Android tablet I just get 1 bar signal strength (N7 postcode). If I use one of your 4G routers will it be better ? How can I test without committing to a contract ?
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Kingswood, England
@ThreeUKSupport No and to be honest i shouldn't have too. Two of your colleagues have said there is a problem in that area with coverage or masts. Enough said there really don't you think.
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Adam Crawford
(@adz232) reported
from
Bathford, England
@iansteele @ThreeUK @ThreeUKSupport @Ofcom You deserve better than that as you’ve been a customer since 2003.
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care
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Venting Dicktorian
(@OTweeter) reported
from
Bradley Stoke, England
@ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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*
(@jwhbmx) reported
either @threeuk are doing (long lasting) maintenance in the west mids, or they’ve turned off a mast. this service is appalling. 4G loading at GPRS level speeds. and 5G just doesn’t work at all
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Stuart Parr
(@wonkotsane) reported
@ThreeUKSupport got reasonable signal at Ollerton TF9 2BS, switches between 4G and H+ but no data throughput. Fix it please and thank you. 👍🏻
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Gjack
(@Gjack9) reported
@ThreeUKSupport @KWilds Naw its piss poor site traffic management.
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Gjack
(@Gjack9) reported
@ThreeUKSupport @anjanaann Your IT guys must be crap then if they cant deal with simple site traffic management
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Natalie👑
(@natalieraexo_) reported
@ThreeUKSupport just upgraded my phone but the signal in my house is shocking! Been with three for a while and noticed this issue but now it's even worst! Don't pay £50 for no signal.
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Stuart Parr
(@wonkotsane) reported
@ThreeUKSupport I don't live here, I'm visiting. I guess whatever you did didn't fix it.
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Seani D’man
(@LoverSeani) reported
@AngeDrummond @ThreeUKSupport if you agree to transfer ownership with no liabilities to you you can both agree with Three the direct debit still remains with your bank account. I feel your pain, I have to train Tech Mahindra 🇮🇳staff myself in U.K. legislation let alone Three U.K. policies. Poor staff training
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H.
(@hvnnxh_mx) reported
You guys are the worst ever @ThreeUK
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MrSoSerious
(@SoSerious_G) reported
@Goldflazz1986 @ThreeUK So them buying a cake that's on sale daily from a small bakery is disgusting? Ah OK, I never knew people spending their hard earned money on things they wanted and supporting a local business was a bad thing. Learn something new every day
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vew
(@vickiriddio) reported
Very disappointed at @ThreeUK feel they’re becoming a unaffordable unless you’re based in London and support Chelsea