3 (Three) Outage Report in Kelston, Bath and North East Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kelston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kelston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kelston, Bath and North East Somerset, England
The most recent 3 (Three) outage reports came from the following cities: Bristol and Frome.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kelston, England
Latest outage, problems and issue reports in Kelston and nearby locations:
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ジ Gavin Weeks
(@flikQ) reported
from
Bathford, England
@ThreeUKSupport Signal is fine, speed is not. To be fair it’s probably my old out of date iPhone XS Max in Bath.
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Olivia Ramsey △⃒⃘
(@Livierirose) reported
from
Bristol, England
@ThreeUK I am SO BORED of signal/data just disappearing/showing as full but not working. It’s not my phone before you say it, otherwise @Three_Is_Broken wouldn’t have to exist.
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport I still have no service turned on and off many times. BS5
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.
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Dr Hazel Phillips
(@corylus) reported
from
Bristol, England
It’s all very well sending me a pin to reset access to my voicemail @ThreeUK but it’s 8 digits long and I can’t remember it, but you don’t give long enough to switch between apps on the phone. Now I have to wait til I have paper to write it down.
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🤞🏻Andy 🤦🏼♂️
(@andymatthews) reported
from
Corsham, England
@willjennings80 @ThreeUK Some cell towers are bad. The O2 one around Kings College for me just doesn’t work at all. Must be a mechanism to report on their website.
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!
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P.J.K-W
(@petekc) reported
from
Bristol, England
@ThreeUKSupport I’m having call issues in BS1 and BS2. Calls cutting out after 1-2 minutes! Nearly £70/month for a poor indoor signal and this!
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Allan Dobie
(@allandobie) reported
from
Kingswood, England
@ThreeUK your password reset on line it’s working and I’ve had to call 3 times today to get international calling and it’s still not fixed!! Help!!
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Allan Dobie
(@allandobie) reported
from
Kingswood, England
@ThreeUKSupport your on line password reset isn’t working. I’ve had to call 3 times to get international calling and it’s still not fixed!! Help!!
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.
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Jean Leroux
(@JeanRLeroux) reported
from
Bristol, England
@ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.
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Thomas Blundell
(@twbcreativetech) reported
from
Bristol, England
@ThreeUKSupport I haven’t been able to, myself and others fail the credit check when we shouldn’t be. There has to be an issue with your system it says “sorry your credit check hasn’t passed”
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Tom
(@stowtom2010) reported
from
Bristol, England
@ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check
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Viv
(@Vivivoo) reported
from
Pilning, England
Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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Viv
(@Vivivoo) reported
from
Pilning, England
@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
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Reece
(@reece_evans) reported
from
Bristol, England
@ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Finney
(@leeboi2369) reported
@ThreeUKSupport Shock horror I’m on chat with customer services now and I’m being told it won’t happen again. The same thing I was told left than 6 hours ago. Here we are again! Shocking service.
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Amanda Jorgensen
(@amandajorgensen) reported
@ThreeUKSupport I would like to know what you suggest I do. Just keep paying even though I cannot go to UK in a foreseeable future, given I am 30 weeks pregnant? Or should I cancel the account? Is there no way you can restore services so I can at least receive text messages?
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Lee Kaiser
(@LeeKaiser) reported
@ThreeUKSupport Really struggling to to find out where my new Three sim card is. It's 2 days late now. Have used your chat service, told it would be with me by now. It's not. Have tried calling you, but the line goes dead. Not what I expected of Three customer service. Help...
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Amanda Jorgensen
(@amandajorgensen) reported
@ThreeUKSupport I have already placed a complaint. But I need the services now to get a text message from HMRC so I can do my taxes. I need you guys to help me. All i need is for the line to be active for receiving texts. My bank account is also linked to it. I cannot change it now being away.
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kelly
(@kellyadekanye) reported
@ThreeUK can someone help I can't make a call it just I redial 118153
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Sarah Maloney
(@sarah_maloney87) reported
@ThreeUKSupport Customer service has good downhill significantly the last 2 years, being given clashing advise that resulted in be having to pay an additional £120, wanted to take a 2nd line out & was told I should go elsewhere as the sales teams weren't working & now I'm due to upgrade, you...
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Stephen Severn
(@StevoSevern) reported
@ThreeUK Why do you make it so difficult to contact 3 by phone? About a million options, none of which help 😡
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Wardiecam83
(@wardiecam83) reported
@ThreeUKSupport absolutely terrible service , please could somebody message me to hopefully get my issue sorted out .
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JessieWithEpilepsy
(@epsijessie20) reported
@ChelseaFC @ThreeUK But I always think it's because of my disabilities. That leaves me confused & sad even. But I'm also just trying to reach out but still spread Epilepsy Awareness. I would, but I'm nervous of how people will react. I want to treat others the way >>
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JABS
(@tweetsjabs) reported
@ThreeUKSupport Yes..but then I had one of your customer service team member calling me. And proceeded with order. Hope it reaches me soon. Quite long