3 (Three) Outage Report in Kelston, Bath and North East Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kelston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kelston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kelston, Bath and North East Somerset, England
The most recent 3 (Three) outage reports came from the following cities: Bristol and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Phone | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kelston, England
Latest outage, problems and issue reports in Kelston and nearby locations:
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday
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Adam Crawford
(@adz232) reported
from
Bathford, England
@iansteele @ThreeUK @ThreeUKSupport @Ofcom You deserve better than that as you’ve been a customer since 2003.
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Reece
(@reece_evans) reported
from
Bristol, England
@ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.
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Adam Crawford
(@adz232) reported
from
Bathford, England
@iansteele @ThreeUK Disgusting behaviour. @ThreeUKSupport wipe this guy’s bill. Your network is broken. @Ofcom sort this carrier out. Disgusting
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Venting Dicktorian
(@OTweeter) reported
from
Bradley Stoke, England
@ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @cwh90 On the ball with smishing to protect your own interests. No problems taking money from peoples bank account though above and beyond agreed contracted amount.
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Jean Leroux
(@JeanRLeroux) reported
from
Bristol, England
@ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@ThreeUKSupport @Zanos7 They will not sort it for you pal. Lies. They sendyou to webchat. Someone in India every time and running 40 chat windows at a time. They assure you it will be fixed. It never is. 6 months now I’m trying to get my money back
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Viv
(@Vivivoo) reported
from
Pilning, England
Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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Viv
(@Vivivoo) reported
from
Pilning, England
@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
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🤞🏻Andy 🤦🏼♂️
(@andymatthews) reported
from
Corsham, England
@willjennings80 @ThreeUK Some cell towers are bad. The O2 one around Kings College for me just doesn’t work at all. Must be a mechanism to report on their website.
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BuzzStart Academy
(@BuzzStartAcad) reported
from
Bristol, England
@claremackie_ @ThreeUKSupport They steal your money also Clare illegally from your bank. And then if you can the direct debit it will affect you and your credit score and never them. Only way is keep posting on twitter and convince potential customers to go elsewhere.
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.
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Tom
(@stowtom2010) reported
from
Bristol, England
@ThreeUKSupport Hello. Your web chat team agreed to a £5 credit for the recent disruption to the network but I’ve received no email to confirm and no credit is showing on my account. Please can you check
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Allan Dobie
(@allandobie) reported
from
Kingswood, England
@ThreeUKSupport your on line password reset isn’t working. I’ve had to call 3 times to get international calling and it’s still not fixed!! Help!!
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Allan Dobie
(@allandobie) reported
from
Kingswood, England
@ThreeUK your password reset on line it’s working and I’ve had to call 3 times today to get international calling and it’s still not fixed!! Help!!
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Alan Bec FRSA
(@AlanBec) reported
from
Bristol, England
@ThreeUKSupport I still have no service turned on and off many times. BS5
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Hardcastle
(@AdamHardcastle2) reported
@ThreeUKSupport called up to renew my contract again in line with my partners and quoted £10+ more per month than hers for the exact same contract. So now on a much cheaper SIM only deal. Basically down-sold by the sales agent, pretty poor.
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Gemma
(@GemsterB) reported
@ThreeUKSupport and when speaking to you on the phone your support are so rude? Telling me I do not have a credit. Saying 'no' 'no' when I said i have the letter in front of me
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Comment
(@Comment99163255) reported
@ThreeUKSupport 5G mobile. It's never higher than 3mb upload. Never. Network balancing is incorrect.
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Mia Charlton
(@mchammer984) reported
@ThreeUKSupport switched over to 3, but no one can call/text me unless they are also on 3. Customer service have apparently escalated this to the porting team but no success - all I get is “it’s taking longer than we expected to fix”. Can you investigate? Causing a few issues!
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✨faith,trust n pixie dust✨
(@BabygirlcynXo) reported
@ThreeUK FIX UP!
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Jordanne 🇺🇦
(@JordanneR_93) reported
@mchammer984 @ThreeUKSupport They don't escalate anything unless a DD is missed, then they escalate it to the same as before. No service. This is in violation of T&C.
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James Barratt
(@JamesBaz_50cal) reported
@ThreeUKSupport @Pootsman76 But thats like half the reason to use it away from the phone and the point of it being LTE - gifting this but not having the functionality will just make those people (like me) go to a different provider after the contract is up. Please add support
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Gemma
(@GemsterB) reported
@ThreeUKSupport And when do they close? Because I've already been trying to sort this for an hour on the phone with a very rude 'manager' who apparently doesn't have his own manager
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Stephen Garner
(@Garnish11) reported
@ThreeUKSupport Constantly struggle to get onto the internet and apps despite having signal and 4/5G
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Ardeleanul
(@Visy_Florin) reported
@ThreeUKSupport @GemsterB @ThreeUKSupport can you ask about the zte mc801a firmware, and make the previous software versions available to download so we can self service our routers ? the latest update broke my router which keeps restarting and switching between 5g-4g+-4g and dies then needs restart, pls