3 (Three) outages and service status in Kelston, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- 3 (Three) generated 1 outage signal in the last 24 hours around Kelston, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received May 7, 10:04 AM GMT+1.
- Internet (54%)
- Phone (38%)
- Wi-fi (8%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kelston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kelston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at 3 (Three)
3 (Three) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kelston, England
The most recent 3 (Three) outage reports came from the following cities: Bristol, and Bath.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 3 hours ago |
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Internet | 2 days ago |
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Wi-fi | 6 days ago |
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Phone | 7 days ago |
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Internet | 10 days ago |
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Internet | 10 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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3 (Three) Issues Reports Near Kelston, England
Latest outage, problems and issue reports in Kelston and nearby locations:
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Carole Rogers (@CARogersNo1) reported from Bristol, England@ThreeUKSupport No problem. Your customer service is great.
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Viv (@Vivivoo) reported from Pilning, England@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!
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Dais (@_daisysawyer) reported from Frampton Cotterell, England@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.
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Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England@ThreeUKSupport @Katsumo95741728 If it’s an iphone 7 you might as well pick any postcode in the country. 4G Service (or rather lack of) is absolutely appalling. 3G not much better. Wish I’d stayed with #VirginMobile even if a bit more expensive. At least with them you can use what you’re paying for. #Three
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Jean Leroux (@JeanRLeroux) reported from Bristol, England@ThreeUKSupport Today is my day 5 without service ( Text, calls and data) I have two cellphones and Broadband, I tried reboots, airplane mode, my postcode BS13, I don't know what to do, I just have no service or intermittent service for seconds.
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Blood Claw Bob (@Clottedone) reported from Bristol, EnglandStandard operating procedure for this stuff... fast forward a few months and I’ve just been told Three have no record of my complaint or any details of my medical information that I sent in... so someone at @ThreeUK now has my private information along with a whole host of
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Viv (@Vivivoo) reported from Pilning, EnglandSeems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!
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David Rose (@david_navigator) reported from Bathford, England@ThreeUKSupport Thanks, so it's a device restriction not a network restriction ?
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Adam Crawford (@adz232) reported from Bathford, England@iansteele @ThreeUK Disgusting behaviour. @ThreeUKSupport wipe this guy’s bill. Your network is broken. @Ofcom sort this carrier out. Disgusting
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Allan Dobie (@allandobie) reported from Kingswood, England@ThreeUK your password reset on line it’s working and I’ve had to call 3 times today to get international calling and it’s still not fixed!! Help!!
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🤞🏻Andy 🤦🏼♂️ (@andymatthews) reported from Corsham, England@willjennings80 @ThreeUK Some cell towers are bad. The O2 one around Kings College for me just doesn’t work at all. Must be a mechanism to report on their website.
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David Rose (@david_navigator) reported from Bathford, England@ThreeUK if I put a 3 SIM in my Android tablet I just get 1 bar signal strength (N7 postcode). If I use one of your 4G routers will it be better ? How can I test without committing to a contract ?
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Amy (@Yippers) reported from Bristol, England@ThreeUKSupport your signal has been dropping in and out since 10pm last night. What is happening? BS16 area. I have already been on your network status but no problems reported and also restarted my phone several times 😡
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Amy (@Yippers) reported from Bristol, England@ThreeUKSupport your signal has been dropping in and out since 10pm last night. What is happening? BS16 area 😡
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Thomas Blundell (@twbcreativetech) reported from Bristol, England@ThreeUKSupport I haven’t been able to, myself and others fail the credit check when we shouldn’t be. There has to be an issue with your system it says “sorry your credit check hasn’t passed”
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Andy Charman #FBPE (@AndyRFCCharman) reported from Bristol, England@ThreeUKSupport @jess_addis3 Looks like Three’s social media department have been on the same customer service course as British Airways. Loads of platitudes & sympathy but little effective action.
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Neil Coombs (@coombaar) reported from Bristol, England@ThreeUKSupport Hello. I need to contact you about an existing complaint - please can you let me know what email address I should use. Thanks
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Olivia Ramsey △⃒⃘ (@Livierirose) reported from Bristol, England@ThreeUK I am SO BORED of signal/data just disappearing/showing as full but not working. It’s not my phone before you say it, otherwise @Three_Is_Broken wouldn’t have to exist.
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P_O_S_H_E (@D_BlackMaterial) reported from Bristol, England@ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor
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Weeksy (@weeksy11) reported from Frampton Cotterell, England@ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Seager (@ruthseag) reported@ThreeUK terrible customer service. I have wasted at least 4 and a half hours talking on the phone with no progress. Got cut off, no phone back, waited in queues and got told that they can’t make any guarantees. After 18 years as a customer…I think it’s time to make a switch…
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Graeme (@woodenscot) reported.@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.
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Aaaron Pitt (@aaronpitt2) reportedJust joined the @EE network and im.struggling to turn off the adult content filter. This is very frustrating and not easy to figure out. Im thinking of cancelling and going back to @ThreeUK
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedIf you live in north Shropshire don’t have a Moblie contract with @SMARTYMobileUK or @ThreeUK their network is overloaded they have no more capacity and there is no work planned to solve the problem @HelenMorganMP why do we have to put up with such a bad Moblie service
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elle🤍 franchaela (@franchaela_x) reported@jamesma34307397 @ThreeUK @ThreeUKSupport I spoke to customer service and they kept trying to say it’s an issue with my phone and wouldn’t listen when I said other family members on three in the house are having the same problem.
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Rob Welford (@rob_welford) reported@ThreeUK ok,stop *************** before I cancel my direct debit,why haven’t you activated my roaming pass when I’ve still got 70 days left?
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Debbie Todd (@debtodd) reported@LadyOfLondonx @ThreeUK After 20+ years of being with Three, since joining Vodafone, they have gone downhill MASSIVELY I would Not recommend anyone to join three network.Unfortunately 2 years ago i convinced my husband to leave EE to join Three,worst mistake
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UK Beauty Online (@UKBeautyOnline) reported@ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossuble to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service
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ARDA BATIKAN DURGUT (@durgut_arda1) reportedI've been using @ThreeUK for a long time and was usually happy with it, but for the last two days the internet has been incredibly bad... It's almost completely unresponsive. It's really disappointing that it's this bad in London. @ThreeUKSupport
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thebrainman (@bryanhamilton79) reported@ThreeUK customer for over 22 years multiple contacts I asked for an iPad contract to be cancelled 4 years ago as the contract ended 4 years prior...a year later still taking payments got it cancelled again, tried so many times to sort this out...now I'm being threatened by legal