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3 (Three)

3 (Three) Outage Report in Kelston, Bath and North East Somerset, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Kelston, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kelston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Kelston, England

The most recent 3 (Three) outage reports came from the following cities: Bristol, and Bath.

CityProblem TypeReport Time
Bristol TV 3 days ago
Bath Total Blackout 6 days ago
Bristol Internet 10 days ago
Bristol Phone 13 days ago
Bristol Internet 14 days ago
Bristol Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Kelston, England

Latest outage, problems and issue reports in Kelston and nearby locations:

  • catherinetyley
    Catherine (@catherinetyley) reported from Bristol, England

    @ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.

  • AlanBec
    Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!

  • Clottedone
    Blood Claw Bob (@Clottedone) reported from Bristol, England

    @ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care

  • r_snook
    Rachel Snook (@r_snook) reported from Paulton, England

    @ThreeUKSupport @AlwaysMaxNat Having exactly the same problem with my daughters account. Cancelled during cooling off period in February and now getting debt collection threats. Have rung 3 times, and tried on line support but nothing!

  • D_BlackMaterial
    P_O_S_H_E (@D_BlackMaterial) reported from Bristol, England

    @ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor

  • adz232
    Adam Crawford (@adz232) reported from Bathford, England

    @iansteele @ThreeUK Disgusting behaviour. @ThreeUKSupport wipe this guy’s bill. Your network is broken. @Ofcom sort this carrier out. Disgusting

  • OTweeter
    Venting Dicktorian (@OTweeter) reported from Bradley Stoke, England

    @ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

  • Vivivoo
    Viv (@Vivivoo) reported from Pilning, England

    @irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

  • Vivivoo
    Viv (@Vivivoo) reported from Pilning, England

    Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

  • adz232
    Adam Crawford (@adz232) reported from Bathford, England

    @iansteele @ThreeUK @ThreeUKSupport @Ofcom You deserve better than that as you’ve been a customer since 2003.

  • andymatthews
    🤞🏻Andy 🤦🏼‍♂️ (@andymatthews) reported from Corsham, England

    @willjennings80 @ThreeUK Some cell towers are bad. The O2 one around Kings College for me just doesn’t work at all. Must be a mechanism to report on their website.

  • rojiblancosRob
    Rob BCFC Wood (@rojiblancosRob) reported from Kingswood, England

    @ThreeUKSupport No and to be honest i shouldn't have too. Two of your colleagues have said there is a problem in that area with coverage or masts. Enough said there really don't you think.

  • AlanBec
    Alan Bec FRSA (@AlanBec) reported from Bristol, England

    @ThreeUKSupport I still have no service turned on and off many times. BS5

  • lilmissbinks97
    JahJah Binks (@lilmissbinks97) reported from Bristol, England

    FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!

  • allandobie
    Allan Dobie (@allandobie) reported from Kingswood, England

    @ThreeUKSupport your on line password reset isn’t working. I’ve had to call 3 times to get international calling and it’s still not fixed!! Help!!

  • _daisysawyer
    Dais (@_daisysawyer) reported from Frampton Cotterell, England

    @ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

  • JFab208
    johnhughes FAB208 (@JFab208) reported from Bristol, England

    @ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday

  • allandobie
    Allan Dobie (@allandobie) reported from Kingswood, England

    @ThreeUK your password reset on line it’s working and I’ve had to call 3 times today to get international calling and it’s still not fixed!! Help!!

  • adz232
    Adam Crawford (@adz232) reported from Bathford, England

    @Three_Is_Broken @fewufu @ThreeUK I am mostly on 800MHz in my area and I still get these speeds. I’m usually on 1800MHz on Three and get poor speeds.

  • DigitalJonathan
    Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • mrb20221
    mrb (@mrb20221) reported

    @ThreeUKSupport when will the network be fixed in ne332aa

  • zoelondondj
    Zoe London (@zoelondondj) reported

    highly recommend any other phone provider other than @ThreeUK because the stress I have gone through with this phone is unbelievable. horrendous service.

  • littlesammix
    Sammi Casey (@littlesammix) reported

    @CherieW34879696 @ThreeUK Feel the same about ours and all they do when I chat to them is try and blame it on my WiFi box when it's clearly just their signal 😔

  • legodsy1
    Matt James (@legodsy1) reported

    @HillsToClimb @ThreeUK You know I thought that exact thing earlier. Never been bothered much with Black Friday but yeah, good shout.

  • Rip_Von_Snorter
    Leee (@Rip_Von_Snorter) reported

    @ThreeUKSupport @threeuk what's the chances of being able to login to my three account today on your website, pretty much zero it looks like. Any chance you can fix your website?

  • StuartBeaty
    Stuart Beaty 🇺🇦 (@StuartBeaty) reported

    @ThreeUKSupport Hi, I'm having the most impossible time getting set up as a new customer. I'm tired. I've spent too much time on calls and chats. Please can you send me an email address so I can tell you what's going on and hopefully get my contracts up and running? Stuart

  • thesilentgirl6
    thestronggirl 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🐶🐶🐴 (@thesilentgirl6) reported

    @HazelRothschild @ThreeUK So bad

  • HazelRothschild
    Hazel R🤓thschild (@HazelRothschild) reported

    Went down to the @ThreeUK shop today, supposedly fixed...nope! Still no Internet! They said iffy connection in the unit...did they replace it after it took him over an hour of fiddling...no! Just said...be careful! Are you kidding! So I've been paying for zero Internet since aug

  • thesilentgirl6
    thestronggirl 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🐶🐶🐴 (@thesilentgirl6) reported

    @HazelRothschild @ThreeUK Was looking at three I won’t if they treat customers like this…i can imagine hope you are better soon lovely 🥰

  • adam_a_walker
    Adam Walker (@adam_a_walker) reported

    @ThreeUKSupport Check the thread that is three unrelated people all having the same issue - maybe you should take a look rather than use canned responses