3 (Three) Outage Report in Kelston, Bath and North East Somerset, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Kelston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kelston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 16: Problems at 3 (Three)
3 (Three) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Kelston, Bath and North East Somerset, England
The most recent 3 (Three) outage reports came from the following cities: Bristol and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Trowbridge |
Internet | |
| Bristol |
Phone | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kelston, England
Latest outage, problems and issue reports in Kelston and nearby locations:
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Kingswood, England
@Three_Is_Broken @elainecarey3 @ThreeUK I will admit it is better than Virgin where i live in Bristol but Brean in Somerset it is awful now.
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David Rose
(@david_navigator) reported
from
Bathford, England
@ThreeUK if I put a 3 SIM in my Android tablet I just get 1 bar signal strength (N7 postcode). If I use one of your 4G routers will it be better ? How can I test without committing to a contract ?
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Weeksy
(@weeksy11) reported
from
Frampton Cotterell, England
@ThreeUK your customer service on the phone is painful... 40 mins to cancel a sim card. Staff wouldn't listen to me, rude and wouldn't let me explain a very simple request. Your staff in a shop are spot on however. Shame your phone service lets you down.
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Hey @ThreeUKSupport @ThreeUK I’d really appreciate it if you would stop sending me letters threatening with debt collectors... I’ve been trying to resolve this issue for months but you guys just don’t want to listen or I guess it’s easier to just demand money blindly from
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Tessa J Fitzjohn
(@TessaJFitzjohn) reported
from
Bristol, England
@ThreeUKSupport My contract is coming up for renewal and my phone has stopped ringing, nor can i get into my account. Customer Service was helpful but useless, and i have given up trying to get into my account. I shall not be renewing my contract unless your service improves.
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sharpq
(@sharpq) reported
from
Bristol, England
@ThreeUKSupport is network in Bristol down? Can't make call since morning
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Amy
(@Yippers) reported
from
Bristol, England
@ThreeUKSupport your signal has been dropping in and out since 10pm last night. What is happening? BS16 area. I have already been on your network status but no problems reported and also restarted my phone several times 😡
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Carole Rogers
(@CARogersNo1) reported
from
Bristol, England
@ThreeUKSupport No problem. Your customer service is great.
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David Rose
(@david_navigator) reported
from
Bathford, England
@ThreeUKSupport Thanks, so it's a device restriction not a network restriction ?
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Ian Parsons
(@I_R_P_1977) reported
from
Kelston, England
@ThreeUKSupport @ThreeUK there’s been poor and non existent 3/4g where I live for more than 2 weeks. Do I get a reduced tariff? I have phones and 4g broadband which is providing no service…. I’m paying for something which isn’t useable… help.
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Standard operating procedure for this stuff... fast forward a few months and I’ve just been told Three have no record of my complaint or any details of my medical information that I sent in... so someone at @ThreeUK now has my private information along with a whole host of
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport @ThreeUK so I had a complaint that was being looked into by you guys, I was under the impression it was being looked into as I was emailing someone from one your teams. They then requested some of my medical information as they said it would help as there is a
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Specifically Limited Durrans
(@danieldurrans) reported
from
Bristol, England
@ThreeUKSupport I am back to not being able to login again. You have sent me a notification my bill is ready but I can’t login. When I do the lost password process, I see “Sorry, we're having some technical issues right now.”
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Kyla Skelley
(@kylaaskelley) reported
from
Bristol, England
I'm actually sick of having no signal on my phone, have to stand in 2 places in my house for a call to actually go through. Bottom of my bed or outside the back door. Likeeeeee @ThreeUK sort out your signal in Bristol plz
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Amy
(@Yippers) reported
from
Bristol, England
@ThreeUKSupport your signal has been dropping in and out since 10pm last night. What is happening? BS16 area 😡
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Dren
(@OhMyGerardz) reported
from
Bristol, England
@ThreeUKSupport Hello, been having issues with my network/4G dropping out in BS7; was wondering whether it was an issue with iOS 14 or the network, as it’s just done the same while composing this tweet(!)
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Pete Jeffrey
(@petejeffrey) reported
from
Bristol, England
.@ThreeUKSupport currently in Bristol city and have absolutely no phone signal? Any idea what the issue is and when it will be resolved?
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport I’ll be honest at this point the complaint has gone on for so long it’s insulting to me.... I was emailing someone called Bryan McGhee whoever this person is they have my personal information
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David Rose
(@david_navigator) reported
from
Bathford, England
@ThreeUKSupport It's been bad for a few days - is the congestion a long term thing or short term ? Not sure how to change the device to 3G, will investigate.
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Weeksy
(@weeksy11) reported
from
Frampton Cotterell, England
@ThreeUKSupport Yep, just painful trying to get it done. The service lets down your excellent staff in store.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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lucy siegle
(@lucysiegle) reported
Hey @ThreeUK I have an urgent issue. Don't have an account with you but looks like someone has been trying to set one up. Your Customer Protection unit will respond in 22 days. Happy with that? I'm not!
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Terry
(@Yorkiebarkid1) reported
@ThreeUK congratulations on ripping off my 75 Yr old mother in law. Sell her a new contract over the phone then continue to take the direct debit payments for the old contract. Then tell her its her fault for not cancelling it and refuse any refund. Anyone else had same issues?
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Ramya Jaidev rjaidev@mastodon.online
(@JaidevRamya) reported
@ThreeUKSupport @lucysiegle This is pretty shoddy - you’re not the only victims in a potential fraud, Lucy is too, and she isn’t a huge company meaning it could be harder and more expensive for her to untangle if, eg, there are identity theft issues. Unacceptable as a policy.
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Joel Symonds
(@JoelSymonds999) reported
Every time I come to the UAE I try to use @ThreeUK’s Data Passport. Every morning the purchase page is slow or broken. Last year their support team spent days trying to fix it. This year I’m just going to buy a local sim and not bother. :(
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Darren Woods
(@spinneywoods) reported
@ThreeUK shite app and bloody shite signal overall a load of crap service
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Zhongyuan Zhang
(@ZhongyuanZhan14) reported
@ThreeUK A month ago, One of your staff trying to sell me a new contract, which I agreed, since that day, my phone was not able to connect to network, I went into the store 10+ time, and called you 10+ time, everytime I was told to wait for 24 hours, still now, I can't use my SIM.
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Zaminator
(@Zaminator27) reported
@ThreeUKSupport just had online chat shut down without resolution. Not good. Your website info is shocking. Chat service even worse
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Zhongyuan Zhang
(@ZhongyuanZhan14) reported
@ThreeUK Is this the only way that I can get someone to really fix my issue? The store staff and the online agent keeps passing tha ball to each other. Seriously, is this the right way to do business?
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Diego *********
(@theforceofKozma) reported
@ThreeUK why is your network so abysmal. How is it possible to go to major towns and cities and have no connectivity?
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Vesta Charleshouse
(@VestaJC) reported
@ThreeUK trying to call customer support, message says “phone lines are now closed” followed by “lines open 9am-6pm Saturday and Sunday” - make up your mind!