3 (Three) Outage Report in Kelston, Bath and North East Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kelston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kelston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kelston, Bath and North East Somerset, England
The most recent 3 (Three) outage reports came from the following cities: Bristol, Bath and Frome.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kelston, England
Latest outage, problems and issue reports in Kelston and nearby locations:
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Dais
(@_daisysawyer) reported
from
Frampton Cotterell, England
@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.
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David Rose
(@david_navigator) reported
from
Bathford, England
@ThreeUK if I put a 3 SIM in my Android tablet I just get 1 bar signal strength (N7 postcode). If I use one of your 4G routers will it be better ? How can I test without committing to a contract ?
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Kingswood, England
@ThreeUKSupport No and to be honest i shouldn't have too. Two of your colleagues have said there is a problem in that area with coverage or masts. Enough said there really don't you think.
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David Rose
(@david_navigator) reported
from
Bathford, England
@ThreeUKSupport It's been bad for a few days - is the congestion a long term thing or short term ? Not sure how to change the device to 3G, will investigate.
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P_O_S_H_E
(@D_BlackMaterial) reported
from
Bristol, England
@ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Hey @ThreeUKSupport @ThreeUK I’d really appreciate it if you would stop sending me letters threatening with debt collectors... I’ve been trying to resolve this issue for months but you guys just don’t want to listen or I guess it’s easier to just demand money blindly from
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday
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Tessa J Fitzjohn
(@TessaJFitzjohn) reported
from
Bristol, England
@ThreeUKSupport My contract is coming up for renewal and my phone has stopped ringing, nor can i get into my account. Customer Service was helpful but useless, and i have given up trying to get into my account. I shall not be renewing my contract unless your service improves.
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport @ThreeUK so I had a complaint that was being looked into by you guys, I was under the impression it was being looked into as I was emailing someone from one your teams. They then requested some of my medical information as they said it would help as there is a
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Adam Crawford
(@adz232) reported
from
Bathford, England
@iansteele @ThreeUK Disgusting behaviour. @ThreeUKSupport wipe this guy’s bill. Your network is broken. @Ofcom sort this carrier out. Disgusting
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Standard operating procedure for this stuff... fast forward a few months and I’ve just been told Three have no record of my complaint or any details of my medical information that I sent in... so someone at @ThreeUK now has my private information along with a whole host of
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Specifically Limited Durrans
(@danieldurrans) reported
from
Bristol, England
@ThreeUKSupport I am back to not being able to login again. You have sent me a notification my bill is ready but I can’t login. When I do the lost password process, I see “Sorry, we're having some technical issues right now.”
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Adam Crawford
(@adz232) reported
from
Bathford, England
@Three_Is_Broken @fewufu @ThreeUK I am mostly on 800MHz in my area and I still get these speeds. I’m usually on 1800MHz on Three and get poor speeds.
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
@ThreeUKSupport I’ll be honest at this point the complaint has gone on for so long it’s insulting to me.... I was emailing someone called Bryan McGhee whoever this person is they have my personal information
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Kingswood, England
@Three_Is_Broken @elainecarey3 @ThreeUK I will admit it is better than Virgin where i live in Bristol but Brean in Somerset it is awful now.
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Adam Crawford
(@adz232) reported
from
Bathford, England
@iansteele @ThreeUK @ThreeUKSupport @Ofcom You deserve better than that as you’ve been a customer since 2003.
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Catherine
(@catherinetyley) reported
from
Bristol, England
@ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.
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Dren
(@OhMyGerardz) reported
from
Bristol, England
@ThreeUKSupport Hello, been having issues with my network/4G dropping out in BS7; was wondering whether it was an issue with iOS 14 or the network, as it’s just done the same while composing this tweet(!)
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Rachel Snook
(@r_snook) reported
from
Paulton, England
@ThreeUKSupport @AlwaysMaxNat Having exactly the same problem with my daughters account. Cancelled during cooling off period in February and now getting debt collection threats. Have rung 3 times, and tried on line support but nothing!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Jackson
(@ClareCjackson71) reported
@ThreeUK @SamsungUK @GadgetsBoy Love the fact you promote things but can’t even fix your crappy network!!!
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♡ Hayley ♡
(@xxxxHLxxxx) reported
@ThreeUKSupport @ThreeUK can u PLEASE ACKNOWLEDGE AND FIX YOUR APP AND WEBSITE .... my WI-FI got delivered today and I want to set it up!!!
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Sami Brett
(@SamB_27) reported
@ThreeUKSupport Hi Kim, tried this they couldn’t find my account from phone number or address so refused to take my complaint. I quoted your complaint page but he just said he couldn’t help me. Can I not email my complaint in?
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Sam & Steve Vaughan
(@SamandSteveV) reported
@ThreeUKSupport I'm trying without success to get someone on live chat. I cannot access my3 and when I reset password I never receive a text or email.
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♡ Hayley ♡
(@xxxxHLxxxx) reported
@ThreeUKSupport any chance u could fix your website and app so I can get my WiFi up and running !!!!
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Scott Kreiner
(@SkKreiner) reported
@ThreeUKSupport Yeah on the app it's just saying "oops something went wrong" aftwr inputting my password and just stays on that page. Website just says it's down for maintenance but it's been saying that for months
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Seid Mohammed
(@Seidbest) reported
@ThreeUKSupport I use 3 network. For the last two days i couldn't make a single call and instead i got an automatic message "you can no longer dial 153 from your three handset. please redial using 118 313 to connect to the three international directory service." Help?
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Dean Marsh™
(@deanrmarsh) reported
@ProTraderWes @ThreeUKSupport Apparently not, since they switched to 5G my 4G is just shocking ongoing for nearly 18 months I'm literally down the street from the mast. Never had a problem in previous 5 years. Off course they're denying it's their issue. If I stick an EE/O2 SIM in my phone, no problems at all
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Sam Blenkinsopp
(@sam_blenk) reported
@ThreeUKSupport there is yet to be a clear explanation. the compensation offered doesn't take into account the damage this has had on my work + that can't contact my family when we're in a pandemic and forced apart, not to mention the amount of time ive spent chasing ur team to get this resolved
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Osei
(@Osei63637361) reported
@ThreeUKSupport I have been waiting for my network problem to be fixed for the past 3 weeks, after I was told it would be sorted d I 48 hours, I want to know how the issue will be resolved promptly, as I have now been without proper means of communication since 31 Dec 2020