3 (Three) Outage in Frampton Cotterell, South Gloucestershire, England

@ThreeUKSupport you lot are really hopeless . I have no confidence even ur manager Lavinia is something else. Actually told me@she will like me to get off the phone 😩😩😩😩your services are 100% poor

@ThreeUKSupport are there any issues in Bristol area? Have had 4G outages since yesterday.

@ThreeUKSupport No and to be honest i shouldn't have too. Two of your colleagues have said there is a problem in that area with coverage or masts. Enough said there really don't you think.

@ThreeUKSupport I've been advised to speak to tech support, they reset the account twice but nothing changed. Been advised change to 3g only - no change. Tried speaking to your social web team but it's always too busy and i know you'll just advise me to speak to tech support, which ive done.

@Three_Is_Broken @fewufu @ThreeUK I am mostly on 800MHz in my area and I still get these speeds. I’m usually on 1800MHz on Three and get poor speeds.

@iansteele @ThreeUK @ThreeUKSupport @Ofcom You deserve better than that as you’ve been a customer since 2003.

@iansteele @ThreeUK Disgusting behaviour. @ThreeUKSupport wipe this guy’s bill. Your network is broken. @Ofcom sort this carrier out. Disgusting

@ThreeUK Have been unable to get internet on laptop since Sat after reaching my monthly limit. Just need help to get online & pay p/rata for this wk. Been trying to contact u since Monday

@ThreeUKSupport thanks for cutting off my phone in the middle of global health pandemic, I tried calling your customer support to talk to someone but unless I have money you clearly don’t care

@ThreeUKSupport The call was the 6th call to your support team, Home Fi not working. Same old excuses, “It will get better in a few days” Fastest network, built for data, blah blah I’m afraid! Today 130bps download and 2 Mbps upload. Utterly useless.

Seems the problem is still getting worse having read social media, I’ve left three now! @Ofcom should @ThreeUK not be investigated for lack of service to existing contracted customers, it doesn’t seem fair!

@irfan52700358 @ThreeUK @BALENCIAGA News is that @ThreeUK are pulling back speed and support for 4G to concentrate on 5G! So all those people with 4G only phones are sc**wed and @ThreeUK doesn’t care about keeping customers!

@ThreeUKSupport Can you check your mast in GL6. Possible lightning damage, data rates v.poor now

@ThreeUKSupport not getting signal BS5 in house for last week. Been with you for 10 years living at same address! Help!!

@ThreeUKSupport I still have no service turned on and off many times. BS5

@ThreeUKSupport your on line password reset isn’t working. I’ve had to call 3 times to get international calling and it’s still not fixed!! Help!!

@ThreeUK your password reset on line it’s working and I’ve had to call 3 times today to get international calling and it’s still not fixed!! Help!!

Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.

FAKE TEXT FROM THREE “3Update” claiming that “cannot take payment from your debit. Need to update details”. Clicked on it but then I deleted the text and checked my @ThreeUK app instead to be safe and can confirm there’s no issue with my account. @ThreeUKSupport please be aware!

@ThreeUKSupport Hi do you have trouble going on with your network at the moment! I live in the BS49 postcode area and work in the BS1 area about 15 miles apart and neither of them are working, starting to become a joke now.

@ThreeUK outstanding customer service 👏

My Internet is a nightmare last few days. I don't like to complain, because the service is top drawer & i understand upgrade works etc, but its really annoying last few days @ThreeUK Cheers.

Would like to know when will @ThreeUK be providing a proper signal for phones in southeast London again? Signal has been 3G or non existent for days now.

@ThreeUKSupport why the hell would you release a new app that is riddled with errors. I've been a three customer for 2 weeks now and I've already had enough and considering going back to Giffgaff. Tell your tech team to pull their fingers out of their arses and fix it

@tommstoddart @ThreeUKSupport Tbh upto now ive never had 1 problem. We were told a tower close by was set on fire THREE denied it and denied any problem at all. I think theyre making 4g signal worse so people upgrade to 5g

@PaulHenderson3 @ThreeUKSupport Sounds like a wording issue when you upgraded. But it'll be a Samsung promo. It wouldn't matter what network it was with, you'd have to dispute with Samsung.

@ThreeUKSupport Shortly after I posted this. I received a call. The person tried to fix it again but couldn't. He has passed it on to a higher technical team, who he said will fix it in 2 days. I'm not holding my breath. No voicemail since 2018

@ThreeUK really hoping you will finish your upgrades in SE1 soon .. nearly 2 weeks of NO mobile broadband capability really sucks 😞

@CJT_EST81 @ThreeUK @ChelseaFC You'll need to contact the company that are doing the deals. Not your network provider. Before you dispute my comment, don't. Just trust me.

@IanSMcNee @PankhurstEM @ThreeUK Then who do you complain to when your phone goes faulty? You'll have no network to fall back on to incorrectly complain to.