3 (Three)

3 (Three) Outage Report in Frome, Somerset, England

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The latest reports from users having issues in Frome come from postal codes BA11.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Frome, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Frome, Somerset, England 07/01/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frome, Somerset, England

The most recent 3 (Three) outage reports came from the following cities: Trowbridge, Frome and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomTrowbridge Phone
United KingdomTrowbridge Phone
United KingdomFrome Phone
United KingdomBath Total Blackout
United KingdomBath Internet
United KingdomTrowbridge Internet

Community Discussion

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3 (Three) Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢 (@acmtix) reported from Castle Cary, England

    @BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.

  • david_navigator David Rose (@david_navigator) reported from Bathford, England

    @ThreeUKSupport Thanks, so it's a device restriction not a network restriction ?

  • david_navigator David Rose (@david_navigator) reported from Bathford, England

    @ThreeUKSupport It's been bad for a few days - is the congestion a long term thing or short term ? Not sure how to change the device to 3G, will investigate.

  • david_navigator David Rose (@david_navigator) reported from Bathford, England

    @ThreeUK if I put a 3 SIM in my Android tablet I just get 1 bar signal strength (N7 postcode). If I use one of your 4G routers will it be better ? How can I test without committing to a contract ?

  • philsturgeon Crashy McWódkaface 🚴🏻‍♂️🌍🔥 (@philsturgeon) reported from Trudoxhill, England

    Nomad problems: My EU sim with @lebara just gave up despite a text saying it will work in the U.K. Switched to my @ThreeUK sim and using their shitty top up web app I couldn’t paste my phone number in. I typed in manually, got one digit wrong, support said tough. £35 gone. 🤬

  • r_snook Rachel Snook (@r_snook) reported from Paulton, England

    @ThreeUKSupport @AlwaysMaxNat Having exactly the same problem with my daughters account. Cancelled during cooling off period in February and now getting debt collection threats. Have rung 3 times, and tried on line support but nothing!

  • adz232 Adam Crawford (@adz232) reported from Bathford, England

    @Three_Is_Broken @fewufu @ThreeUK I am mostly on 800MHz in my area and I still get these speeds. I’m usually on 1800MHz on Three and get poor speeds.

  • adz232 Adam Crawford (@adz232) reported from Bathford, England

    @iansteele @ThreeUK @ThreeUKSupport @Ofcom You deserve better than that as you’ve been a customer since 2003.

  • adz232 Adam Crawford (@adz232) reported from Bathford, England

    @iansteele @ThreeUK Disgusting behaviour. @ThreeUKSupport wipe this guy’s bill. Your network is broken. @Ofcom sort this carrier out. Disgusting

  • flikQ ジ Gavin Weeks (@flikQ) reported from Bathford, England

    @ThreeUKSupport Signal is fine, speed is not. To be fair it’s probably my old out of date iPhone XS Max in Bath.

  • Livierirose Olivia Ramsey △⃒⃘ (@Livierirose) reported from Bathford, England

    So fed up of the shit signal in Bath @ThreeUKSupport the supposed best network for data and most of the time my 4g doesn’t work at all and 3g is so slow I can’t even buy a train ticket because it times out

  • paulsharp64 Paul Sharpy Sharp (@paulsharp64) reported from Bathford, England

    @ThreeUKSupport Ba11pq Samsung Galaxy s8 Think its network problem just spoke to someone in car Phone warehouse whose on 3 he's had same problem Many Thanks in advance

  • flikQ ジ Gavin Weeks (@flikQ) reported from Bathford, England

    @antinbath @EE @VodafoneUK @ThreeUK Their service when travelling is second to none as well, never paid a penny for it!

  • paulsharp64 Paul Sharpy Sharp (@paulsharp64) reported from Bathford, England

    @ThreeUK is there a problem with network on BA areas Bath keep getting warning operators turned of data of #2nddayrunning

  • k_hoat Keree (@k_hoat) reported from Bathford, England

    @ThreeUK Why NO SERVICE in my house in Bath.

  • Nigelsongs Nigel Thomas (@Nigelsongs) reported from Shepton Mallet, England

    @ThreeUKSupport @RedrupMillie They always say the same thing Millie and it never happens.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • willrowactor Will Rowlands (@willrowactor) reported

    It’s now been 7days with zero home broadband signal in my area with @ThreeUK @ThreeUKSupport Same message on the website for the last 7 days, zero updates & they had the cheek to take this month’s payment today too! When i contacted customer service on Friday, the ‘guy’ was more interested in reading out his script of questions to troubleshoot rather than read that i was already aware the issue is local. Absolutely useless! Still no updates at all! When my contract ends i will Never Use the ThreeNetwork again!!!! #Three #ThreeNetwork

  • revkes Kes Grant 🌈 (@revkes) reported

    @ThreeUK Can you tell me what is happening with voice calls please? Myself and my partner have had no service for 5 days. This is getting ridiculous.

  • keanie14 David McKean (@keanie14) reported

    @ThreeUKSupport Hi John, The web chat team is a nightmare. As is, and I’m sorry to say, the ability to communicate with the support staff. My Scottish accent does not help to be honest but there was a complete mis understanding with your colleague due to language barrier. Complaint logged.Thanks

  • LMc31214115 LiamMc (@LMc31214115) reported

    @iD_Mobile_UK @ThreeUK Phone network down again? SM1 postcode

  • RachT234 RachT234 (@RachT234) reported

    My experience with @ThreeUK’s live chat was poor — confusing responses and pointless troubleshooting. Then on the RelayUK call, staff were untrained and impatient. It was exhausting and dehumanising - one of the agents had no idea what RelayUK was.

  • RachT234 RachT234 (@RachT234) reported

    Being disabled shouldn’t mean being ignored. But @ThreeUK @ThreeUKSupport made cancelling (and later getting a refund) for my service an exhausting and dehumanising experience. They failed to meet even basic accessibility needs — and I had to adapt to them, not the other way around.

  • BrettOfTheSouth Brett (@BrettOfTheSouth) reported

    Will we be getting compo for the Data and service outage on Wednesday? I was stuck at the hospital unable to contact family. @ThreeUKSupport

  • king_gorack Chris (@king_gorack) reported

    Hi @ThreeUKSupport . Now you have merged with Vodafone is there any chance of a working data signal at London Waterloo anytime soon? South Western Railway and Network Rail appear to have given up running to timetable so being able to check what is actually running would be great.

  • RachT234 RachT234 (@RachT234) reported

    @rsmck @ThreeUK @ThreeUKSupport They can't even get a switch right (according to O2, Three didn't provide required porting information)- I was without service for around 10 hours!

  • ARcrypto12 AR crypto (@ARcrypto12) reported

    @Ofcom hello, as you might be aware, the @ThreeUK merge with @VodafoneUK has caused a lot of mayhem, as a loyal 3 customer for many yrs, I’m getting the run around, as I’m not getting to be able to cancel my remaining 12 months as not allowing me answers, plz could you advise