3 (Three) Outage Report in Castle Cary, Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Castle Cary, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Castle Cary, Somerset, England
The most recent 3 (Three) outage reports came from the following cities: Somerton, Yeovil, Sturminster Newton and Frome.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Castle Cary, England
Latest outage, problems and issue reports in Castle Cary and nearby locations:
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Oliver's Coffee House (@OliversSherbs) reported from Yeovilton, England
@ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating
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Nick Davison (@nick_davison10) reported from Gillingham, England
@Gemsb1 @ThreeUKSupport If @ThreeUK done their job properly @ThreeUKSupport then @Gemsb1 would have stayed loyal to you. However, they told her nothing then expected her today for an extra 30 days so she can keep the number she's always had. Poor customer services from you lot.
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England
Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England
@BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!
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Angi Long (@Angisolar) reported from Brympton, England
@ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!
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Peter Edmondson (@PeteyNojjysdad) reported from Yeovil, England
Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?
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Avi Greek (@avstar25) reported from Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Gemma Beasley (@Gemsb1) reported from Gillingham, England
@ThreeUKSupport Had I been offered it I eooof taken it. I don’t want to spend ages chanymy number on everything!! Not happy. Will never come back to you or say for a yo-yo co@e to you.
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𝘼𝙙𝙖𝙢 (@acmtix) reported from Castle Cary, England
@BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.
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Jill Taylor (@JillTay87040605) reported from Yeovilton, England
@ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England
@ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here
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Oliver's Coffee House (@OliversSherbs) reported from Sherborne, England
I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!
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Nigel Thomas (@Nigelsongs) reported from Shepton Mallet, England
@ThreeUKSupport @RedrupMillie They always say the same thing Millie and it never happens.
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Crashy McWódkaface 🚴🏻♂️🌍🔥 (@philsturgeon) reported from Trudoxhill, England
Nomad problems: My EU sim with @lebara just gave up despite a text saying it will work in the U.K. Switched to my @ThreeUK sim and using their shitty top up web app I couldn’t paste my phone number in. I typed in manually, got one digit wrong, support said tough. £35 gone. 🤬
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Gemma Beasley (@Gemsb1) reported from Gillingham, England
@ThreeUKSupport Had I been told at the time of giving my notice I would of said yes I want to take my number but wasn’t! You are crap I’m glad I’m leaving. I don’t want to be changing my number on everything 😡😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Morgan (@morganjp_) reported
@ThreeUKSupport @VodafoneUK why can neither of you provide a reliable signal along the East Coast Mainline??
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John Stephen McGill (@johnomcgillo) reported
@ThreeUKSupport No, just got told to wait for the account to set up, then call up and cancel what I don't need. Not ideal really, that I'm being inconvenienced. I'd like someone to look into it and make sure I only get what I agreed to.
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Josh Porter (@JoshPorter_) reported
@ThreeUK Why am I paying for a phone that doesn’t work??? Somebody from your team BETTER contact me sick of putting it off now I literally NEVER have signal. ******* get me away from your shite network!!!
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Ol Smokey (@SmokeyOl) reported
@ThreeUKSupport Why is your coverage in Wales SO bad. I have 4 bars on 4G and 0.5meg ok nterjet speeds.
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Katie Lanham (@KatieLanham5) reported
Never have I ever received bad customer service like I have at @ThreeUK. Nobody can communicate and at my expense? Now they're taking £200 more out of my account tomorrow than agreed. I will never use them again.
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James Holt (@jameshjourno) reported
I CANNOT even wrap my head around just how bad the data is with 3… my 4G just never works, EVER. Full bars and just sod all. What am I paying for @ThreeUK
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Sarah Beaumont-Lall (@SarahBeaumontt) reported
Really unimpressed with @ThreeUK customer service…a legacy link to me for my 27yr old Olympic medalist son means I’m having to take a 3 hour round trip so a new sim can be authorised. #ridiculous
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stewart cottle (@stewartcottle5) reported
@ThreeUK will I need to get the sim cut down as I won’t to keep the old one
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Mark Hulme.💀 (@MarkHulme_) reported from Willenhall, England
Hey @ThreeUK, can you tell me if there’s any issues in my area as I’ve been getting no signal since yesterday morning? @ThreeUKSupport
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Sarah Hope 🤷🏻♀️ (@SarahHope2101) reported
@jameshjourno @ThreeUK My Ukrainian guests were given sim cards with unlimited data/texts/domestic calls etc last week. After 7 days it’s ‘run out’ and I’m being told to get a new Sim to ‘fix the problem’ - absolutely shocking service and an additional agree they do not need