3 (Three) Outage Report in Castle Cary, Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Cary, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (62%)
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Phone (19%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Castle Cary, Somerset, England
The most recent 3 (Three) outage reports came from the following cities: Yeovil.
| City | Problem Type | Report Time |
|---|---|---|
 Yeovil |
Internet | |
| Yeovil |
Internet | |
| Glastonbury |
Total Blackout | |
| Yeovil |
Total Blackout | |
| Bruton |
Phone | |
| Glastonbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Castle Cary, England
Latest outage, problems and issue reports in Castle Cary and nearby locations:
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Angi Long
(@Angisolar) reported
from
Brympton, England
@ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!
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Peter Edmondson
(@PeteyNojjysdad) reported
from
Butleigh, England
@ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!
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Peter Edmondson
(@PeteyNojjysdad) reported
from
Yeovil, England
Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?
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Crashy McWódkaface 🚴🏻♂️🌍🔥
(@philsturgeon) reported
from
Trudoxhill, England
Nomad problems: My EU sim with @lebara just gave up despite a text saying it will work in the U.K. Switched to my @ThreeUK sim and using their shitty top up web app I couldn’t paste my phone number in. I typed in manually, got one digit wrong, support said tough. £35 gone. 🤬
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Gemma Beasley
(@Gemsb1) reported
from
Gillingham, England
@ThreeUKSupport Had I been told at the time of giving my notice I would of said yes I want to take my number but wasn’t! You are crap I’m glad I’m leaving. I don’t want to be changing my number on everything 😡😡
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Jill Taylor
(@JillTay87040605) reported
from
Yeovilton, England
@ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it
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Gemma Beasley
(@Gemsb1) reported
from
Gillingham, England
@ThreeUKSupport Had I been offered it I eooof taken it. I don’t want to spend ages chanymy number on everything!! Not happy. Will never come back to you or say for a yo-yo co@e to you.
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
@ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here
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𝘼𝙙𝙖𝙢
(@acmtix) reported
from
Castle Cary, England
@BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.
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Nigel Thomas
(@Nigelsongs) reported
from
Shepton Mallet, England
@ThreeUKSupport @RedrupMillie They always say the same thing Millie and it never happens.
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
@BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!
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Oliver's Coffee House
(@OliversSherbs) reported
from
Yeovilton, England
@ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating
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Nick Davison
(@nick_davison10) reported
from
Gillingham, England
@Gemsb1 @ThreeUKSupport If @ThreeUK done their job properly @ThreeUKSupport then @Gemsb1 would have stayed loyal to you. However, they told her nothing then expected her today for an extra 30 days so she can keep the number she's always had. Poor customer services from you lot.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Judson
(@PhillipJudson) reported
@ThreeUKSupport wow turns out the Three twitter staff are as bad as the call centre staff. I know it’s Xmas but waiting 3 hours for a reply to a tweet or horrendous.
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Seán Howlin
(@SeanHowlin89) reported
@ThreeUKSupport Having some trouble with my network service, can you assist please.
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Angela Stephenson
(@VanCityAnge) reported
@ThreeUKSupport my home WiFi hub has had disastrously inconsistent signal for at least the last two weeks. All Alexa can say is ‘I’m having trouble connecting to the internet’. N17 post code. Surviving by toggling onto my O2 phone data right now. What a joke.
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Chris Taylor
(@chris_taylor21) reported
@ThreeUKSupport hey. I'm not getting any Internet on my phone at the minute. I have signal but no data connection
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Andrew Scott
(@AndrewS01250914) reported
@charlietewson @ThreeUKSupport No problem! I hope Three look into it, but doubt they will given their silence on the issue. I really don't understand why they don't connect. It's not just us either. There's a thread on "Money Saving Expert" about it as well. You'll find it if you Google.
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ahmed moustafa
(@ahmedmou3499) reported
@ThreeUKSupport I’m actually on the a chat with one of customer service team Naha and I have been waiting for her to come back with an answer for about 8 minutes and no answer
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🇵🇰 Akhlaq Awan 🇬🇧 🇵🇰
(@AkhlaqAwan007) reported
@tiffaimee @ThreeUKSupport Hi Aimee go to other network providers. They will get the PAC code for you. 3 don't give you. They will waste your time and energy and they charge you. Their service is very bad don't believe them.
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Jon Walker
(@jonaswalker65) reported
Thank you @ThreeUK for leaving me with no internet for the Christmas period and saying there is nothing they can do. Never mind, they have given me £8.37 in compensation. Luckily I’m not in contract so this is one customer who will be looking elsewhere next week
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Tiff Aimee 💜
(@tiffaimee) reported
@ThreeUKSupport I've spoken to 4 customer Service operators and no one has been able to transfer my number. I have been trying to do this now for 3 weeks.
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ahmed moustafa
(@ahmedmou3499) reported
@ThreeUKSupport I have tried several times to reinstate my account but no one want to help or do anything I am at work and I can’t contact my kids at home and customer service team not helping at all