3 (Three) Outage Report in Yeovil, Somerset, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Yeovil, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Yeovil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at 3 (Three)
3 (Three) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Yeovil, England
Latest outage, problems and issue reports in Yeovil and nearby locations:
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𝘼𝙙𝙖𝙢
(@acmtix) reported
from
Castle Cary, England
@BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
@ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here
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Angi Long
(@Angisolar) reported
from
Brympton, England
@ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!
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Oliver's Coffee House
(@OliversSherbs) reported
from
Yeovilton, England
@ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
@BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!
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Jill Taylor
(@JillTay87040605) reported
from
Yeovilton, England
@ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it
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Peter Edmondson
(@PeteyNojjysdad) reported
from
Yeovil, England
Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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David Smith
(@DJSmithTech) reported
Absolutely appalling customer services @ThreeUK During these testing times I would have expected more from a company I have been loyal to for the last 5 years
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Craig Holland
(@craig31holland) reported
@ThreeUKSupport No, I just keep being told it has been processed but it never comes. It was for a cancelled order, £49. The order was cancelled November 11th
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Stephen Murray
(@stronghose) reported
@ThreeUKSupport Thanks for the advice but as usual for 3 days now there is no one to chat too. Still getting txts from your debt recovery company. Am not willing to go through your complaints service anymore as have done 4 times and been informed each time it is resolved. Send me direct contact
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Dessie B
(@ictgod) reported
@ThreeUK Why roll out in cities where people don’t even notice they are on 5G? Why not upgrade masts in rural areas. I would pay a LOT for a stable 5G home broadband service and it would REALLY make a difference!
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Nick Suter
(@SuterNick) reported
I’d highly suggest anyone here who’s contemplating joining @ThreeUK never do so, I’ve never experienced such incompetence from a company before. Stay well clear of these jokers.
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Bhabanistan
(@bhabani79) reported
@ThreeUK @ThreeUKSupport your home broadband network is pathetic. Your customer care should be named as careless shop.
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Aaron S
(@SirAaronMolby) reported
@ThreeUK Still busy robbing people and sending threatening hard working folk for a service they never received you mean? Absolute crooks
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James Pearse
(@jtapearse) reported
@ThreeUKSupport @ThreeUKSupport totally useless. I have tried that link loads of times and there is never anyone available.
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Steven Potatoes
(@PotatoesSteven) reported
@ThreeUKSupport Hiya. I somehow had no blocks in the app / online but did have one (that I'd never requested) your support person could see when I rang. Block now removed and all working again!
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Samwise
(@that_redman) reported
@ThreeUKSupport Just an idea. If I generate a new PAC from three and never use it, would that invalidate the old one I gave to EE? That would solve everything.