3 (Three) outages and service status in Yeovil, England

Problems in the last 24 hours in Yeovil, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Yeovil, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Yeovil, England

Latest outage, problems and issue reports in Yeovil and nearby locations:

• 
  Oliver's Coffee House (@OliversSherbs) reported 2 minutes ago from Sherborne, England

  I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!

• 
  Oliver's Coffee House (@OliversSherbs) reported 4 minutes ago from Yeovilton, England

  @ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating

• 
  Angi Long (@Angisolar) reported 9 minutes ago from Brympton, England

  @ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!

• 
  Jill Taylor (@JillTay87040605) reported 14 minutes ago from Yeovilton, England

  @ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it

• 
  Peter Edmondson (@PeteyNojjysdad) reported 26 minutes ago from Butleigh, England

  @ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke

• 
  Oliver's Coffee House (@OliversSherbs) reported 29 minutes ago from Sherborne, England

  @BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!

• 
  Peter Edmondson (@PeteyNojjysdad) reported 31 minutes ago from Yeovil, England

  Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?

• 
  𝘼𝙙𝙖𝙢 (@acmtix) reported 35 minutes ago from Castle Cary, England

  @BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.

• 
  Oliver's Coffee House (@OliversSherbs) reported 55 minutes ago from Sherborne, England

  Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!

• 
  Oliver's Coffee House (@OliversSherbs) reported 59 minutes ago from Sherborne, England

  @ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Semir Jahic (@realSemir) reported 5 minutes ago

  @siyabuilt @robj3d3 @ThreeUK So bad.

• 
  Matthew Fox (@MatthewFoxAF) reported 9 minutes ago

  @robj3d3 @ThreeUK mad with 3 IE and whenever I go abroad for a few months I just keep it topped up and never have issues then pick up a local sim for my spare phone

• 
  Mike Baldwin  (@Ralph_Hapschatt) reported 9 minutes ago

  If someone phones you pretending to be from @ThreeUK, asking you to read them a one time pass code, two them to **** off.

• 
  Stephen Lycitt (@stephenlycitt) reported 9 minutes ago

  @ThreeUK . Your customer service is extremely poor and processes very difficult to navigate!

• 
  Adam Bateman (@AdamBat92308251) reported 9 minutes ago

  @UniversalExile @three Have seen @ThreeUK poor level of customer service when the sold a deal to my mother-in-law that was totally unfit for her purpose. Selling to an easily confused elderly person who is obviously not tech savvy is a awful thing to do. Hope they change and sort your problem fast.

• 
  Siya (@siyabuilt) reported 11 minutes ago

  @robj3d3 @ThreeUK bro I had the EXACT same thing happen to me with my Swiss provider, I call em up and they tell me "we don't have you as a customer in the system"

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 12 minutes ago

  @ThreeUK why do I get calls everyday from +44 20 3504 5286 just one of the numbers asking me about if I’m satisfies with your network?

• 
  Ateeb (@NawazAteeb) reported 13 minutes ago

  @ThreeUKSupport just when I think your network can’t get any worse, you find new ways to lower the bar. The UK’s worse network. Your marketing team sends emails showing how clueless you are

• 
  the_bearded_courier 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@bearded_courier) reported 23 minutes ago

  And for the previous 22 days you will have charged me £9.88. How on earth does this make any sense what so ever. So now instead of keeping me as a customer I will be moving all four of these plans to another network. Seems 20+ years of loyalty means zip in the world of @ThreeUK

• 
  𝗔𝗻𝗱𝗿𝗲𝗮 (@andreaowenss) reported 24 minutes ago

  Hi @threeUK I have no issue with your contact centres being outsourced - what I do have an issue with is when they don't actually listen (or read on live chat) what you are actually telling them the problem is.