3 (Three) Outage Report in Yeovil, Somerset, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Yeovil, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Yeovil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at 3 (Three)
3 (Three) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Yeovil, England
Latest outage, problems and issue reports in Yeovil and nearby locations:
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
@BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
@ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here
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Angi Long
(@Angisolar) reported
from
Brympton, England
@ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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MATUTINA💫
(@BigLadSk) reported
@ThreeUK have some of the worst customer service I’ve ever had. *** does each member of staff have a different answer for my problems. Never going back.
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Chris Armstrong
(@Armstrong) reported
@ThreeUKSupport No. 3 hours on phone with 6 different support reps, it’s now 1am in New Zealand and I’m getting the same error I had 3 hours ago. I’ve been with 3 since 2014, primarily because of how good your roaming was back then. It’s been dreadful this past year, and this is the final straw
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Richard Silk
(@rmsilky) reported
@threeuksupport shocking customer service for 19.99 wow so glad I don’t treat long serving customers like that - business accounts will now be moved🤬
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Colin Vanner aka Crewe station ghosts
(@ColinVanner) reported
@ThreeUKSupport All 3 had to put in that little blue Box was "pending availability" but it didn't. Like I said I understand the issue and accept that I'm not getting the device any sooner but surely it's not fair on the customer to mislead and this issue need escalating to avoid a repeat.
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Dan Nathan
(@dmnathan) reported
@ThreeUKSupport I have twice requested my pac code. Never received
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lululovesdanzig
(@louisehenesy) reported
@ThreeUK has to be the worst customer experience ever, everyone “understands” that you speak to but can’t correctly log phone calls, tried to cancel contract for the 3rd time… they don’t seem to want to log those phone calls.
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Barbara
(@anothersinger85) reported
Disgusting service from @ThreeUK not providing service over live chat and never picking up the phone. My disable brother is house bound and without a phone. He cannot go to the shop.
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Chris Armstrong
(@Armstrong) reported
@ThreeUKSupport On some networks data just won’t work without a data passport. On others it works but it’s slow…so even though I technically can use my home allowance I have to buy a data passport to get usable speeds. I can’t buy them in bulk, for some unexplained reason, so it’s a daily pain
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Chris Armstrong
(@Armstrong) reported
@ThreeUKSupport Finally got through on 5th attempt. Main issue is that I’m trying to buy a Data Pass but can’t because the service is ridiculously buggy. Instead of actually looking into the problem I keep getting told to “restart my phone/reset settings”
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Chris Armstrong
(@Armstrong) reported
@ThreeUKSupport Every day I get a message at 11pm GMT telling me I should buy another passport for the next day. But I can’t do it until it’s actually midnight UK time. In reality it usually throws errors until around 1am UK time. About once a week it takes until 10am UK time for it to work.