3 (Three) outages and service status in Yeovil, England

Problems in the last 24 hours in Yeovil, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Yeovil, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Yeovil, England

Latest outage, problems and issue reports in Yeovil and nearby locations:

• 
  Peter Edmondson (@PeteyNojjysdad) reported 7 minutes ago from Yeovil, England

  Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?

• 
  Jill Taylor (@JillTay87040605) reported 8 minutes ago from Yeovilton, England

  @ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it

• 
  Peter Edmondson (@PeteyNojjysdad) reported 14 minutes ago from Butleigh, England

  @ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke

• 
  Oliver's Coffee House (@OliversSherbs) reported 25 minutes ago from Sherborne, England

  I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!

• 
  Oliver's Coffee House (@OliversSherbs) reported 29 minutes ago from Sherborne, England

  @BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!

• 
  Oliver's Coffee House (@OliversSherbs) reported 36 minutes ago from Yeovilton, England

  @ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating

• 
  Oliver's Coffee House (@OliversSherbs) reported 38 minutes ago from Sherborne, England

  @ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here

• 
  Oliver's Coffee House (@OliversSherbs) reported 45 minutes ago from Sherborne, England

  Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!

• 
  𝘼𝙙𝙖𝙢 (@acmtix) reported 51 minutes ago from Castle Cary, England

  @BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.

• 
  Angi Long (@Angisolar) reported 54 minutes ago from Brympton, England

  @ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  •Tushker Gall 🐾 (@Tushker_Gall) reported 7 minutes ago

  why don't old people understand that us young folks don't have access to everything on the internet. dad needs a new SIM card but @ThreeUK won't issue one because dad doesn't know his account details.. dad thinks I can just access his emails because "you do the internet"

• 
  Nazarbek (@nazarbekto) reported 11 minutes ago

  @ThreeUK Hi @threeuk . Why I can’t play games and watch twitch on your internet? Why should I pay for that service? And why I can’t leave you? Worst internet in uk ((( you are very bad

• 
  Cornish Darren Fewins (@Darren_Fewins) reported 12 minutes ago

  One of the reasons I will never use @ThreeUK is because as a non-customer, they call me frequently to irritate me about its network. Then they slam the phone down on me when I ask them how they got my number. . How on Earth do they think this is good for attracting new customers?

• 
  Evonne O (@f1lover75) reported 16 minutes ago

  @ThreeUKSupport do need help to pay my bill but I am not happy about the non help..

• 
  Rod Pascoe (@RodPascoe) reported 19 minutes ago

  @ThreeUK , your chat service is not fit for purpose. Once you've managed to convince the AI chatbot what it actually is you need and an operator comes online they obviously juggle many chats at once as after "Hi" it took 11 minutes for the next reply and then 8 for the next.

• 
  ⚡The Electric Heretic ⚡️Resurged ⚡️ (@MaliceVER) reported 20 minutes ago

  @ThreeUK I’ve been cut off by two customer service agents today and apparently your ability to upgrade contracts isn’t working today. Is this true?

• 
  Ben Jones (@sthelens101) reported 21 minutes ago

  @ThreeUKSupport can you dm me as I’m having issue transferring my eSIM to a device as I can’t get past your mfa on the website as it only sends a code to my mobile number

• 
  Andy (@Wensleydaler) reported 22 minutes ago

  @ThreeUKSupport The connection status for the area around YO7 1LB in North Yorkshire is "Data Services Unavailable". A man with a van is required carrying a new module, nice signal level, but no throughput.

• 
  UK Beauty Online (@UKBeautyOnline) reported 22 minutes ago

  @ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossible to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service

• 
  Andrew #StandWithUkraine 🇺🇦 (@MPAndy) reported 23 minutes ago

  @torturedtoffee @ThreeUK There’s a reason why they are 15th out of 15 for customer satisfaction.