3 (Three) Outage in Yeovilton, Somerset, England

@BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.

Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!

@ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it

@ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating

@ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here

@ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!

I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!

@BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!

@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!

@ThreeUKSupport But I’m a @ThreeUK customer. I don’t have an Irish number and am not contracted with @ThreeIreland

@ThreeUKSupport hi, it seems all mobile data, internet etc on 3G / 4G is unavailable for me whilst I’m in Ireland. Are there tech problems? Very common for me to come to EU and roam. Have been getting nothing for 24hrs

@ThreeUKSupport hi … I’m in Copenhagen and can’t switch on roaming or make phone calls even though it says I should be able to. Can anyone help please?

@EE @glastonbury Is this why my signal was so **** with @ThreeUK

@ThreeUKSupport is there a date when 3 will start rolling esims? I need to use dual sims and my contract is ending soon so I want to know if I need to change network in order to get an esim

@ThreeUKSupport I’ve sent attachments in pdf and jpeg. I’ve call your Indian call centre, begged to be put though to the uk. I’ve been to your stores and still they won’t help. After months of calls and email Three have still not resolved my issue. 07447458052

@ThreeUK @samaritans you’re not gonna be saving lives when we all kill ourselves when you STILL do not give us the records you promised us a month ago so we can at least have some piece of mind about what happened to our son/brother. you should be thankful you’ll never know how this feels.

@ThreeUK so youve forced new contracts and removed "feel at home"? What is your USP now? Nothing? You get crappier and less unique every year. How many days do I have to cancel my contract?

@ThreeUK Hi, you promised not to reintroduce roaming charges, yet you did. People would be far better ditching you and moving to a network who have so far kept their promise. @O2

@ThreeUKSupport To be honest I don’t think it’s congested. Because I walk down to the main road and I get 70mbps plus. It would defo be the same mast.