3 (Three) Outage Report in Butleigh, Somerset, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Butleigh, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Butleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Butleigh, England
Latest outage, problems and issue reports in Butleigh and nearby locations:
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
@ThreeUK And yet simple phone calls keep getting dropped at the moment, there's no signal in half my house and maximum H internet around here
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Peter Edmondson
(@PeteyNojjysdad) reported
from
Yeovil, England
Hey @ThreeUK your support centre has been hacked. People keep asking me to prove who I am. Funny thing is they can't prove who they are. Why do you need to see my passport? you don't know who I am anyway?
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
Is anyone else on @ThreeUK unable to login to their account online or access the app? Worried my account has been hacked!
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Angi Long
(@Angisolar) reported
from
Brympton, England
@ThreeUKSupport So I am finally getting the chance to try and sort out my broadband - been on the phone for 9.5 mins, the music suddenly stopped at 7.5 mins, now nothing!! HELP!!!!
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Oliver's Coffee House
(@OliversSherbs) reported
from
Yeovilton, England
@ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
@BBCNaga @beccyhuxtable @ThreeUK @ThreeUKSupport I've got signal on Three!
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Steve Griffiths
(@stegrif) reported
from
Athelney, England
@ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁
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𝘼𝙙𝙖𝙢
(@acmtix) reported
from
Castle Cary, England
@BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.
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Jill Taylor
(@JillTay87040605) reported
from
Yeovilton, England
@ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it
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Nigel Thomas
(@Nigelsongs) reported
from
Shepton Mallet, England
@ThreeUKSupport @RedrupMillie They always say the same thing Millie and it never happens.
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Oliver's Coffee House
(@OliversSherbs) reported
from
Sherborne, England
I spoke too soon, I have no @ThreeUK data service. If you need me send a pigeon!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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JamesSav
(@BangkokJames) reported
@ThreeUKSupport So basically you are trying to make sure no one complains or says anything bad. But we cancelled these and now your live chat says they haven’t been cancelled
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Marwan EL-HUSSEINI
(@MARWANLEBANON) reported
@ThreeUK I was with well know mobile provider but their signal was really really bad I joined Three mobile, excellent signal WiFi calling is working well and the voice call in HD...thank you Three.
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Stu B
(@bartonstu) reported
@ThreeUK I’ve got full signal and 4g yet things take a age or don’t even load at all!! Crap service, needs sorting
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AB
(@quepo82) reported
@ThreeUKSupport asks me to login to my account. I try to and your system does not recognise my details. I try the forgot password link and the system says it sent me a reset link via email and I have not received any email. I then use chat to try to get through and
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Luke huggett
(@huggettls) reported
@ThreeUK again the worst possible network. Awful customer service and useless network
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Edward swift
(@Ed_Swift) reported
@MarkBeerstar58 @ThreeUKSupport Got to live in hope haven’t you. Biggest issue might be convincing the other half it’s a good idea. :)
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AB
(@quepo82) reported
@ThreeUKSupport You just sent me an overdue bill for a line no longer in use. I try to call to fix this and the operator asks me for a memorable place/password which I no longer remember as I no longer have a line in use with you. She mentions she cannot help without it and
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kev
(@kevynw) reported
@ThreeUKSupport @ThreeUK You are now telling people you're launching esim on handsets in 2022... but when will you be supporting esim on wearables (watches)? This has been too long coming, and you're going to lose one more customer if it doesn't come soon
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JamesSav
(@BangkokJames) reported
@ThreeUKSupport No. It wasn’t. And this is the problem. 1.5 hours on the phone. There have been 8 payments of £10 each taken from my account this month. Not sure how this is possible to be auto renew top up if a rolling contract had been activated. So lost and angry
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Myles Devonté
(@MylesDevonte) reported
@ThreeUK your network is shocking