3 (Three)

3 (Three) Outage Report in Shepton Mallet, Somerset, England

No problems detected

If you are having issues, please submit a report below.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Shepton Mallet, Somerset, England 10/31/2025 00:30

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢 (@acmtix) reported from Castle Cary, England

    @BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.

  • Gemsb1 Gemma Beasley (@Gemsb1) reported from Gillingham, England

    @ThreeUKSupport Had I been told at the time of giving my notice I would of said yes I want to take my number but wasn’t! You are crap I’m glad I’m leaving. I don’t want to be changing my number on everything 😡😡

  • philsturgeon Crashy McWódkaface 🚴🏻‍♂️🌍🔥 (@philsturgeon) reported from Trudoxhill, England

    Nomad problems: My EU sim with @lebara just gave up despite a text saying it will work in the U.K. Switched to my @ThreeUK sim and using their shitty top up web app I couldn’t paste my phone number in. I typed in manually, got one digit wrong, support said tough. £35 gone. 🤬

  • Nigelsongs Nigel Thomas (@Nigelsongs) reported from Shepton Mallet, England

    @ThreeUKSupport @RedrupMillie They always say the same thing Millie and it never happens.

  • r_snook Rachel Snook (@r_snook) reported from Paulton, England

    @ThreeUKSupport @AlwaysMaxNat Having exactly the same problem with my daughters account. Cancelled during cooling off period in February and now getting debt collection threats. Have rung 3 times, and tried on line support but nothing!

  • avstar25 Avi Greek (@avstar25) reported from Glastonbury, England

    @ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!

  • nick_davison10 Nick Davison (@nick_davison10) reported from Gillingham, England

    @Gemsb1 @ThreeUKSupport If @ThreeUK done their job properly @ThreeUKSupport then @Gemsb1 would have stayed loyal to you. However, they told her nothing then expected her today for an extra 30 days so she can keep the number she's always had. Poor customer services from you lot.

  • Gemsb1 Gemma Beasley (@Gemsb1) reported from Gillingham, England

    @ThreeUKSupport Had I been offered it I eooof taken it. I don’t want to spend ages chanymy number on everything!! Not happy. Will never come back to you or say for a yo-yo co@e to you.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewIArmour Andrew Armour (@AndrewIArmour) reported

    Disappointed to have no signal in France with @ThreeUK

  • alexanderjbond Alexander Bond (he/him) (@alexanderjbond) reported

    @ThreeUKSupport Everywhere I went in south/west London- Soho, Wayfair, Hyde Park Full bars, no service King's Cross was fine

  • torikeogh1978 torikeogh1978 (@torikeogh1978) reported

    @ThreeUKSupport I received word but zero help again, no access apparently to what is being checked (or not) and again asking if I have been abroad for 2 consecutive months, sure I have now, but I wasn't day 1, 2, 3, 4. I have requested compensation. This is not the service Three advertise.

  • YoYingers YoYingers (@YoYingers) reported

    Spent the day in outdoors in Central London with next to no phone service or Internet. Thanks @ThreeUK for giving me even more reasons to leave you after 15 years as soon as my next contract is out. Absolutely awful.

  • Lynne_Murray007 Lynne Murray (@Lynne_Murray007) reported

    @ThreeUKSupport PS since it’s Three’s IP address that’s being targeted it looks like this is a problem at your end? Has Three come under some sort of attack?

  • By_Ekk_It_Hurts By Ekk (@By_Ekk_It_Hurts) reported

    @ThreeUKSupport Yes service stopped when I reached £45 additional charges

  • TheNortherner__ Stu (@TheNortherner__) reported

    @EE All these folk having issues, I've been with EE for 4/5 years & never had a problem even now with 5G ! previously with vodafone = shite ! Work phone on @ThreeUK = shite !

  • evilplan evilplan (@evilplan) reported

    @ThreeUKSupport can you confirm please that 5g home broadband is down in the E2 area? There's a message saying you're "working on masts nearby" but we've been out for 21 hours now.

  • nickgrayo Nick Gray (@nickgrayo) reported

    @ThreeUK why is your network coverage so poor in the BH23 area? My internet is down at home (so no wifi and days away from an engineer visit) and I can do almost nothing on my mobile, 4G non-existent, not even 3G sometimes. Shocking!

  • By_Ekk_It_Hurts By Ekk (@By_Ekk_It_Hurts) reported

    @ThreeUKSupport Data add ons pending 24/7. No support stuck in France #bbcnews