3 (Three) outages and service status in Shepton Mallet, England

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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3 (Three) Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

• 
  Peter Edmondson (@PeteyNojjysdad) reported 14 minutes ago from Butleigh, England

  @ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke

• 
  Gemma Beasley (@Gemsb1) reported 17 minutes ago from Gillingham, England

  @ThreeUKSupport Had I been offered it I eooof taken it. I don’t want to spend ages chanymy number on everything!! Not happy. Will never come back to you or say for a yo-yo co@e to you.

• 
  Nick Davison (@nick_davison10) reported 27 minutes ago from Gillingham, England

  @Gemsb1 @ThreeUKSupport If @ThreeUK done their job properly @ThreeUKSupport then @Gemsb1 would have stayed loyal to you. However, they told her nothing then expected her today for an extra 30 days so she can keep the number she's always had. Poor customer services from you lot.

• 
  Gemma Beasley (@Gemsb1) reported 28 minutes ago from Gillingham, England

  @ThreeUKSupport Had I been told at the time of giving my notice I would of said yes I want to take my number but wasn’t! You are crap I’m glad I’m leaving. I don’t want to be changing my number on everything 😡😡

• 
  Nigel Thomas (@Nigelsongs) reported 31 minutes ago from Shepton Mallet, England

  @ThreeUKSupport @RedrupMillie They always say the same thing Millie and it never happens.

• 
  Rachel Snook (@r_snook) reported 36 minutes ago from Paulton, England

  @ThreeUKSupport @AlwaysMaxNat Having exactly the same problem with my daughters account. Cancelled during cooling off period in February and now getting debt collection threats. Have rung 3 times, and tried on line support but nothing!

• 
  Crashy McWódkaface 🚴🏻‍♂️🌍🔥 (@philsturgeon) reported 41 minutes ago from Trudoxhill, England

  Nomad problems: My EU sim with @lebara just gave up despite a text saying it will work in the U.K. Switched to my @ThreeUK sim and using their shitty top up web app I couldn’t paste my phone number in. I typed in manually, got one digit wrong, support said tough. £35 gone. 🤬

• 
  Avi Greek (@avstar25) reported 45 minutes ago from Glastonbury, England

  @ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!

• 
  𝘼𝙙𝙖𝙢 (@acmtix) reported 55 minutes ago from Castle Cary, England

  @BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ShadowBakura_ [Cal] (@ShadowBakura_) reported 3 minutes ago

  @ThreeUKSupport since joining my signal has been awful - locked in for another 18 months is there any work around to this ?

• 
  Malfoy Orme (@MalfoyOrme83) reported 5 minutes ago

  @ThreeUK I have had nothing but issues with my new phone. So I have returned it to the shop as I don’t want the same phone. Now I am having issues getting a new phone because you haven’t reversed the account and the credit check has failed. I am one unhappy customer.

• 
  fit1anny (@fit1anny) reported 5 minutes ago

  @ThreeUK Stop cutting me off when i want to cancel my broadband

• 
  Sir Richard B-H-Soame 13th BT (@SOAMER) reported 6 minutes ago

  For **** sake @smartymoblie get your system fixed we now have no phone or internet @threeuk pull your socks up this is downright disgusting we had 10meg 18 months ago now nothing

• 
  Alan Burley (@mavishier) reported 7 minutes ago

  @Placebob2 @ThreeUK Been with them since the first day but there dreadful response to my issue means I will not renew my contract when it’s up

• 
  graham paterson (@grahampaterson9) reported 8 minutes ago

  @ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next

• 
  onerealbeanie (@onerealbeanie) reported 10 minutes ago

  @ThreeUK I live in County Durham. CS on 333 told me that there is a long standing issue in my area that Three can't fix due to "network limitations". Why do you sell services to County Durham residents when you refuse to fix issues, take ownership and provide explanations?

• 
  Sarah Eaton (@llamacroft) reported 11 minutes ago

  @ThreeUKSupport please inbox me regarding an issue thanks

• 
  Peter Midgley ☀️ (@petermidgley) reported 14 minutes ago

  Internet seems to be down in the SL99DH area. Thanks @ThreeUKSupport

• 
  💫 𝓚𝓲𝓻𝓼𝓽𝔂 💫 (@quigley_kirsty) reported 18 minutes ago

  @SandmanC136 @ThreeUKSupport This was a nightmare. Eventually sorted but I will never use this company again