3 (Three) Outage Report in Shepton Mallet, Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
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E-mailProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (59%)
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Phone (18%)
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Total Blackout (13%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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Peter Edmondson
(@PeteyNojjysdad) reported
from
Butleigh, England
@ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke
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𝘼𝙙𝙖𝙢
(@acmtix) reported
from
Castle Cary, England
@BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.
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Crashy McWódkaface 🚴🏻♂️🌍🔥
(@philsturgeon) reported
from
Trudoxhill, England
Nomad problems: My EU sim with @lebara just gave up despite a text saying it will work in the U.K. Switched to my @ThreeUK sim and using their shitty top up web app I couldn’t paste my phone number in. I typed in manually, got one digit wrong, support said tough. £35 gone. 🤬
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Rachel Snook
(@r_snook) reported
from
Paulton, England
@ThreeUKSupport @AlwaysMaxNat Having exactly the same problem with my daughters account. Cancelled during cooling off period in February and now getting debt collection threats. Have rung 3 times, and tried on line support but nothing!
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Gemma Beasley
(@Gemsb1) reported
from
Gillingham, England
@ThreeUKSupport Had I been told at the time of giving my notice I would of said yes I want to take my number but wasn’t! You are crap I’m glad I’m leaving. I don’t want to be changing my number on everything 😡😡
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Gemma Beasley
(@Gemsb1) reported
from
Gillingham, England
@ThreeUKSupport Had I been offered it I eooof taken it. I don’t want to spend ages chanymy number on everything!! Not happy. Will never come back to you or say for a yo-yo co@e to you.
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Nick Davison
(@nick_davison10) reported
from
Gillingham, England
@Gemsb1 @ThreeUKSupport If @ThreeUK done their job properly @ThreeUKSupport then @Gemsb1 would have stayed loyal to you. However, they told her nothing then expected her today for an extra 30 days so she can keep the number she's always had. Poor customer services from you lot.
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Nigel Thomas
(@Nigelsongs) reported
from
Shepton Mallet, England
@ThreeUKSupport @RedrupMillie They always say the same thing Millie and it never happens.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve ALAW💙🤍💛
(@SteveHaylesALAW) reported
@ThreeUK @SMARTYMobileUK Why has my full 5g signal gone to a single bar 4g a few weeks ago with no improvement? I’m in the M28 north Walkden area
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Poles For Legs
(@FrayHussle) reported
@ThreeUK my roaming's not working in France! Help me out!
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lookin ahh
(@lukkin_ahh) reported
@ThreeUKSupport Please tell me how to cancel my three contract for my broken phone? I can’t access the one time passcodes that get sent to it!
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AR crypto
(@ARcrypto12) reported
@ThreeUKSupport anybody finding it difficult to get internet and to access txts Coventry area, had problems for around 36 hrs or so very hit n miss, seriously looking to move to another supplier
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RachT234
(@RachT234) reported
@ThreeUK Because I’d already cancelled, Three’s automated menu gave me no option for billing — only technical support. When I got through to an agent, I made it incredibly clear (via RelayUK) that I needed billing. They ignored that and left me in the wrong department for 25+ minutes.
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RachT234
(@RachT234) reported
THREAD: How @ThreeUK @ThreeUKSupport failed me as a disabled customer — and why accessibility in customer service still has a long way to go. #AccessibilityMatters #DisabilityRights
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James
(@Nightworker1234) reported
@ThreeUKSupport your online advisors are awful
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James
(@Nightworker1234) reported
@ThreeUK what the hell is going on with your customer service. Going around in circles with your agent for the third time of trying to get a number changed?
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𝒜𝓃𝒹𝓎 🇬🇧 🇺🇦
(@AndyMC_74) reported
@grantdotdev may which network you not sure if to move my number to @ThreeUK or @o2
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Waza
(@TheUnitedFan04) reported
@ThreeUKSupport @CCTV_etc How do we know then what network it’s connected to at the moment?