3 (Three) Outage Report in Glastonbury, Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Glastonbury, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Glastonbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (17%)
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Total Blackout (12%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Glastonbury, England
Latest outage, problems and issue reports in Glastonbury and nearby locations:
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Oliver's Coffee House
(@OliversSherbs) reported
from
Yeovilton, England
@ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating
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Peter Edmondson
(@PeteyNojjysdad) reported
from
Butleigh, England
@ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke
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Nigel Thomas
(@Nigelsongs) reported
from
Shepton Mallet, England
@ThreeUKSupport @RedrupMillie They always say the same thing Millie and it never happens.
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Brad House
(@housebcfc) reported
from
Burnham-on-Sea, England
@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Burnham-on-Sea, England
@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
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Rachel Snook
(@r_snook) reported
from
Paulton, England
@ThreeUKSupport @AlwaysMaxNat Having exactly the same problem with my daughters account. Cancelled during cooling off period in February and now getting debt collection threats. Have rung 3 times, and tried on line support but nothing!
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𝘼𝙙𝙖𝙢
(@acmtix) reported
from
Castle Cary, England
@BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.
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Rob
(@robmckinlay) reported
from
Burnham-on-Sea, England
@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
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Steve Griffiths
(@stegrif) reported
from
Athelney, England
@ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁
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Jill Taylor
(@JillTay87040605) reported
from
Yeovilton, England
@ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Marie 👓🧢19
(@mariebudgie1) reported
@ThreeUK why can't I get a reliable service from this network, I've tried phoning you & keep being disconnected, so have other people with me who are unfortunately with you, stores are closed, what are we to do? can't just be 4 of us having this issue.
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Patrick Hunt
(@accribute) reported
@ThreeUK I need help, I've got a new SIM - you've not used my PAC code by the date given and I cannot access the my three app. You're website doesn't give any details on how to contact a human being - desperate need of help
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Abi
(@rahuqrafcmiba) reported
@ThreeUK & @ThreeUKSupport I left you on Tuesday due to poor signal at home, but one of your competitors was worse and not as nice as you, I have my PAC and the original sim, how easy would it be to come back if I decide to do that?
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@Parlez_me_nTory
(@Parlez_me_nTory) reported
Dear @ThreeUK @ThreeUKSupport #ThankYou, your chap Jamie was a gent today, did me a great service, if you have a customer satisfaction survey please throw it my way #cheers
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Paul
(@paulh1988) reported
@ThreeUK 14 days have passed since and we still have not received a refund. My wife has contacted customer services but has been told the record cannot be found because the contract wasn’t live (4)
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Naz
(@Rajanaz786Zaib) reported
@ThreeUK keep dropping data signal definitely won’t be renewing my contract next time
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simon ramskill
(@lliksmar) reported
from
Twyford, England
@ThreeUKSupport Hi but I am an existing customer ? Although not for long if I can’t get an e-sim for my phone!
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Paul
(@paulh1988) reported
@ThreeUK We were lied to more than once about the status of the delivery. We requested to cover the £35 extra notice period but were told this was not possible because it was not an active account yet. We had to cancel the order (2)
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Paul
(@paulh1988) reported
@ThreeUKSupport We were lied to more than once about the status of the delivery. We requested to cover the £35 extra notice period but were told this was not possible because it was not an active account yet. We had to cancel the order (2)
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Marie 👓🧢19
(@mariebudgie1) reported
There you go @ThreeUK I'm out of the L12 area & my service is back on, but the 3 people I was with in L12 Liverpool, still have no service & cannot even contact you on their phones, they're all (unfortunately customers of 3) roll on February 2021, free of @Three contract.