3 (Three) Outage Report in Glastonbury, Somerset, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Glastonbury, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Glastonbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at 3 (Three)
3 (Three) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (59%)
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Phone (18%)
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Total Blackout (13%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Glastonbury, England
Latest outage, problems and issue reports in Glastonbury and nearby locations:
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Peter Edmondson
(@PeteyNojjysdad) reported
from
Butleigh, England
@ThreeUKSupport have spent hours on there, they've had my proof of identity but now lost it, the account's still blocked as is the app. Honestly, never known anything like it. an absolute joke
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𝘼𝙙𝙖𝙢
(@acmtix) reported
from
Castle Cary, England
@BTimberley @ThreeUKSupport This is a great example thread of how not to run a support service to your customers. If you'd like to relay this story to a media service let me know and we can promote your story. Three should be ashamed of themselves.
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Burnham-on-Sea, England
@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
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Jill Taylor
(@JillTay87040605) reported
from
Yeovilton, England
@ThreeUK I have just tried to cancel my iPad data account as per a letter I received. Can’t believe how difficult your agent made it.I couldn’t understand a word he said so I gave up,now I will have to go into the store to sort it
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Rachel Snook
(@r_snook) reported
from
Paulton, England
@ThreeUKSupport @AlwaysMaxNat Having exactly the same problem with my daughters account. Cancelled during cooling off period in February and now getting debt collection threats. Have rung 3 times, and tried on line support but nothing!
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Steve Griffiths
(@stegrif) reported
from
Athelney, England
@ThreeUKSupport @ThreeUK seems to be pretty much no way of contacting you for help at the minute. Just run out of data was hoping you may help for the two days before my allowance renews....as other providers are doing 🙁
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Brad House
(@housebcfc) reported
from
Burnham-on-Sea, England
@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
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Oliver's Coffee House
(@OliversSherbs) reported
from
Yeovilton, England
@ThreeUKSupport It's Jane, not Oliver. Yes, I've restarted my phone numerous times. I haven't had signal in my house for the 7 years I've been with you. 3G is generally ok when I'm out and about, it's the call dropping that's most irritating
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Nigel Thomas
(@Nigelsongs) reported
from
Shepton Mallet, England
@ThreeUKSupport @RedrupMillie They always say the same thing Millie and it never happens.
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Rob
(@robmckinlay) reported
from
Burnham-on-Sea, England
@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Slater
(@danatclayx) reported
@ThreeUKSupport Thank you John, I did contact customer services directly and my complaint has gone unanswered. I've DM'd you as you requested
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Dan Slater
(@danatclayx) reported
@ThreeUK NG17 poor service again for the last few days,nothing communicated to customers as to what the so called problem is and how long it will take to fix. Service I can only assume has been intentionally slowed down (5g with a speed of 8mbps is laughable 4g is faster). Awful!
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AR crypto
(@ARcrypto12) reported
@Holsxox_ @ThreeUKSupport Are you still having issues, I’m having the same problem but only at my home address
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Steve ALAW💙🤍💛
(@SteveHaylesALAW) reported
@ThreeUK @SMARTYMobileUK Why has my full 5g signal gone to a single bar 4g a few weeks ago with no improvement? I’m in the M28 north Walkden area
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Poles For Legs
(@FrayHussle) reported
@ThreeUK my roaming's not working in France! Help me out!
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lookin ahh
(@lukkin_ahh) reported
@ThreeUKSupport Please tell me how to cancel my three contract for my broken phone? I can’t access the one time passcodes that get sent to it!
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AR crypto
(@ARcrypto12) reported
@ThreeUKSupport anybody finding it difficult to get internet and to access txts Coventry area, had problems for around 36 hrs or so very hit n miss, seriously looking to move to another supplier
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RachT234
(@RachT234) reported
@ThreeUK Because I’d already cancelled, Three’s automated menu gave me no option for billing — only technical support. When I got through to an agent, I made it incredibly clear (via RelayUK) that I needed billing. They ignored that and left me in the wrong department for 25+ minutes.
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RachT234
(@RachT234) reported
THREAD: How @ThreeUK @ThreeUKSupport failed me as a disabled customer — and why accessibility in customer service still has a long way to go. #AccessibilityMatters #DisabilityRights
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James
(@Nightworker1234) reported
@ThreeUKSupport your online advisors are awful