3 (Three) Outage Report in Burnham-on-Sea, Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Burnham-on-Sea, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnham-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Burnham-on-Sea, England
Latest outage, problems and issue reports in Burnham-on-Sea and nearby locations:
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Burnham-on-Sea, England
@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
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Rob
(@robmckinlay) reported
from
Burnham-on-Sea, England
@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
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Brad House
(@housebcfc) reported
from
Burnham-on-Sea, England
@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
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Michelle Crouch
(@Michellecrouchx) reported
from
Bridgwater, England
@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
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Reece
(@reece_evans) reported
from
Weston-super-Mare, England
@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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ellie 💫
(@_ellielyne) reported
from
St. Georges, England
@ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.
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Reece
(@reece_evans) reported
from
Yatton, England
@ThreeUK why’s the network down 😭😭😭😭😭😭😭
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🇪🇺 Chaz6 🇪🇺
(@chaz_6) reported
@ThreeUKSupport I would also suggest you provide your customer service agents with better GDPR training as they could have pointed me to that page rather tham simply refusing to help.
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Euan McAleece
(@macohibs) reported
@ThreeUKSupport But the problem is the sim I ordered on the phone will take up to 5 days. My phone is diverted to my partner but now have no access to phone or 3/4g when outwith WiFi, for up to 5 days, and I use this phone for my business. Hopefully I can get my partner to the store...
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S O’Marcaigh 🏳️🌈🇮🇪🇬🇧💙
(@SMarcaigh) reported
@WhichUK I disagree I have been with @ThreeUK for years and have a good deal which includes 5G and WiFi calling , worst I ever experienced was virgin mobile , non existent customer service .
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Heather Pritchard
(@HevaLaPritchy) reported
@ThreeUKSupport husband was trying to get an upgrade processed earlier but was told there was a system issue - has this been resolved yet please?
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Euan McAleece
(@macohibs) reported
@ThreeUKSupport This was done before going to the store. In anticipation of problems.
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マシュー
(@bluegodzilla) reported
@ThreeUK I have been struggling to get a signal the last two days in my area. Can I DM you my post code. So you can investigate.
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Amarpal Singh
(@ImAmaR13) reported
@ThreeUK It is every other day story. Why can't you do it overnight while most of the people are at home? I am still paying the full price for this below standard service. It was like that yesterday and again today and 3 days before.
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Euan McAleece
(@macohibs) reported
@ThreeUKSupport The policy needs updated. I was named on the account, had given photographic ID. A simple phone conversation with my partner, with security checks and I would be a happy customer. Or even if stupid policies are in place, the manager could have used a working sim...
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Euan McAleece
(@macohibs) reported
@ThreeUKSupport To check if it is the sim faulty or the phone. I. E helping your customer. There was no security issue. Just a system with no flexibility. And I still have no working phone. You can double down or suggest looking into the issue. So others may not...
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richi blennerhassett
(@eurocitizen) reported
from
Brighton and Hove, England
@ThreeUKSupport mobile internet is registering 0.83 mbps download speeds. No technical support to help. This is not what I call service