3 (Three) Outage Report in Burnham-on-Sea, Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Burnham-on-Sea, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnham-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Burnham-on-Sea, England
Latest outage, problems and issue reports in Burnham-on-Sea and nearby locations:
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Michelle Crouch
(@Michellecrouchx) reported
from
Bridgwater, England
@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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Brad House
(@housebcfc) reported
from
Burnham-on-Sea, England
@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Burnham-on-Sea, England
@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
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Reece
(@reece_evans) reported
from
Weston-super-Mare, England
@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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Reece
(@reece_evans) reported
from
Yatton, England
@ThreeUK why’s the network down 😭😭😭😭😭😭😭
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ellie 💫
(@_ellielyne) reported
from
St. Georges, England
@ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.
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Rob
(@robmckinlay) reported
from
Burnham-on-Sea, England
@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.
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diamondd
(@diamondd) reported
from
Berrow, England
@ThreeUK Smarty users (three) have been "experiencing technical issues" for over 24 hours now. Down to under 1mb/sec in TA8 Burnham on sea/Brean area. Any idea when service will be resumed?
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan
(@Leedsjohnlufc) reported
Too all potential customers of #Three @ThreeUKSupport avoid them like the plague! They have recently become one of the worst companies around, money grabbing, blatantly ignoring even their own contracts. From a 5G scammed customer.
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Sharon Campbell
(@SharonC87664584) reported
@ThreeUKSupport I have spoken to them many times and they say they cannot help me and will not give me a refund
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R
(@Reece_Haynes) reported
@ThreeUKSupport No one is working, on Christmas Eve you stung me like this ******* disgraceful, if you can’t help ima just tell my bank that’s not right and I’ll take my business elsewhere
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Moin Kazi
(@MoinKaz15945279) reported
@ThreeUKSupport So if you can't help me out from this so why do I have to pay end of the day you can't help me on the other hand they are not helping me so finally lost is going from my pocket I don't use single service and you saying I have to pay
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@ThreeUKSupport Hi @ThreeUKSupport, the problem isn't everywhere. It is a problem is specific places.
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Jack Schlez
(@JackSchlez) reported
@ThreeUK sucks
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Laura
(@WoodLaura6) reported
@ThreeUK currently experiencing customer service dissatisfaction as I keep calling your customer services everyday to be told something similar yet slightly different and still don’t have my phone number transferred over. I was told it would take a month on 18/11
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Sathi P
(@sathi9) reported
@ThreeUK Thank you for ruining the Xmas. Poor service at store and not been resolved at online. I was looking forward to joining 3 never again after this experience today
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Sathi P
(@sathi9) reported
@ThreeUKSupport And also online orders are different from store sales they say and refused to support online order as this was a different company
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Sathi P
(@sathi9) reported
@ThreeUKSupport Store said this is an online order we can only assist with store order. You should have come to us they said instead of ordering online. Is this how @ThreeUK want to service the potential new customers