3 (Three) Outage Report in Burnham-on-Sea, Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Burnham-on-Sea, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnham-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Burnham-on-Sea, England
Latest outage, problems and issue reports in Burnham-on-Sea and nearby locations:
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
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Brad House
(@housebcfc) reported
from
Burnham-on-Sea, England
@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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Reece
(@reece_evans) reported
from
Yatton, England
@ThreeUK why’s the network down 😭😭😭😭😭😭😭
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Michelle Crouch
(@Michellecrouchx) reported
from
Bridgwater, England
@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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ellie 💫
(@_ellielyne) reported
from
St. Georges, England
@ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Burnham-on-Sea, England
@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Rob
(@robmckinlay) reported
from
Burnham-on-Sea, England
@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
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Reece
(@reece_evans) reported
from
Weston-super-Mare, England
@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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cornishman301
(@Matthew42958271) reported
@ThreeUK When is your signal going to improve in the TR18 area its been shocking for a few months now?
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Vicky H.
(@Vicky70912901) reported
@ThreeUK What a disgusting company. Don't provide a proper service, Three in touch app never worked They make it hard to retrieve a pac code. We got a new phone a new number They knew we were leaving!! Now want £83 off us.. Via email.. sending debt collectors. This is wrong!
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Keith Alan Dunne
(@KeithAlanDunne) reported
Thanks for sorting my enquiry out a little earlier @ThreeUK. Everything explained within the hour. Do pass on my sincere gratitude to the agent that dealt with me. Can’t wait to get my new phone next Wednesday. #iPhone11. From a happy customer.
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Josh Clarke
(@JDClarke_) reported
@ThreeUKSupport any danger on fixing your 4G signal? Constantly having to switch to 3G every day just to load a simple webpage is painful.
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Bob Dover
(@BobDover19) reported
@ThreeUKSupport DN21 2JP. Apparently there's no issues. Tried 2 separate Three sim and 3 different phones. All have slower Internet than dail up. Absolutely shockingly terrible service.
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Vicky H.
(@Vicky70912901) reported
@ThreeUK pass the buck tell you call @ThreeUKSupport re account that Finnish 19th of June they said we never called but after the 4 th call handler, he said he could see we called... Liars. They grind you down deliberately, cut you off. This is not customer service !!!
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Sam
(@ScTungsten) reported
@ThreeUKSupport Hi Jade, unless there has been work going on for the past 6 months then I'm not sure it's that. I've been a three customer for almost 7 years but the last two have been awful with signal.
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Bob Dover
(@BobDover19) reported
@ThreeUKSupport I've tested 2 separate sims on three seperate phones. A Galaxy S20FE 5G, Huawei P Smart 2019 and another android I cannot remember the name of. All less than 1mbps. Absolutely shockingly awful service. All day, unusable service that I pay 40 quid a month for
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Lucie Westenra
(@LucieWestenra) reported
My freind who is not on Twitter asked me to mention to @ThreeUK his experience with their customer service platform. There was a promise to pay date mix up as I understand and his line was disconnected, he was being paid in a few days and asked to pay 50/50 to open his line….
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(((foxache
(@foxacheUK) reported
FFS @ThreeUK, lose the multiple CAPTCHAs on signing in to a/c. It's a PITA, and discriminatory. Just NoCAPTCHA it, or email/SMS 2FA, or require me to harm a human or, through inaction, allow a human to come to harm. I don't care. Just lose the CAPTCHA, or lose a customer.