3 (Three) outages and service status in Burnham-on-Sea, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Burnham-on-Sea, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Burnham-on-Sea, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnham-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Burnham-on-Sea, England
Latest outage, problems and issue reports in Burnham-on-Sea and nearby locations:
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Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
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Michelle Crouch (@Michellecrouchx) reported from Bridgwater, England@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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Avi Greek (@avstar25) reported from Glastonbury, England@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Rob (@robmckinlay) reported from Burnham-on-Sea, England@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
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Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service
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diamondd (@diamondd) reported from Berrow, England@ThreeUK Smarty users (three) have been "experiencing technical issues" for over 24 hours now. Down to under 1mb/sec in TA8 Burnham on sea/Brean area. Any idea when service will be resumed?
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Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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ellie 💫 (@_ellielyne) reported from St. Georges, England@ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.
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Brad House (@housebcfc) reported from Burnham-on-Sea, England@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
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Reece (@reece_evans) reported from Weston-super-Mare, England@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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Rob BCFC Wood (@rojiblancosRob) reported from Burnham-on-Sea, England@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
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Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, EnglandFour webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
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Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England@Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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will the bludclart wise (@PiotrCugwoski) reported@ThreeUKSupport @ThreeUK completely shocked about how disgustingly your staff treat loyal customers this is my last month with your horrible company.
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Legmo2 (@Legmo_2) reported@ThreeUK - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!
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Philip Carr (@PHILIPCARRUK) reported@ThreeUK why have you billed me for 5–6 months of line rental after I cancelled my SIM and moved my number to Vodafone? Now I “owe” £190+ due to your error. Take responsibility and fix this.
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Malfoy Orme (@MalfoyOrme83) reported@ThreeUK I have had nothing but issues with my new phone. So I have returned it to the shop as I don’t want the same phone. Now I am having issues getting a new phone because you haven’t reversed the account and the credit check has failed. I am one unhappy customer.
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Andrew King (@AndrewK96188346) reported@ThreeUK Your internet is dog **** your customer service is even worse you offer lies an false promises
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Alan Burley (@mavishier) reported@Placebob2 @ThreeUK Been with them since the first day but there dreadful response to my issue means I will not renew my contract when it’s up
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graham paterson (@grahampaterson9) reported@ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedBreaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on
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Television David (@televisiondavid) reportedAnyone else having problems with the Three+ app? @ThreeUK @ThreeUKSupport Login failures on the app and browser. Both biometric and direct input.
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Sir Richard B-H-Soame 13th BT (@SOAMER) reportedIf you live in north Shropshire don’t have a Moblie contract with @SMARTYMobileUK or @ThreeUK their network is overloaded they have no more capacity and there is no work planned to solve the problem @HelenMorganMP why do we have to put up with such a bad Moblie service