3 (Three) Outage Report in Burnham-on-Sea, Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Burnham-on-Sea, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnham-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
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3 (Three) Issues Reports Near Burnham-on-Sea, England
Latest outage, problems and issue reports in Burnham-on-Sea and nearby locations:
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Burnham-on-Sea, England
@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service
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Reece
(@reece_evans) reported
from
Yatton, England
@ThreeUK why’s the network down 😭😭😭😭😭😭😭
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Reece
(@reece_evans) reported
from
Weston-super-Mare, England
@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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ellie 💫
(@_ellielyne) reported
from
St. Georges, England
@ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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Brad House
(@housebcfc) reported
from
Burnham-on-Sea, England
@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
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Rob
(@robmckinlay) reported
from
Burnham-on-Sea, England
@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
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Michelle Crouch
(@Michellecrouchx) reported
from
Bridgwater, England
@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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roy pavett
(@PavettRoy) reported
@ThreeUKSupport Hi Kirsty.....Customer services said within the hour.......customer relations told me within 2 hours and then told me 72 hours then told me 72 hours and they would speak to staff regarding giving me misinformation.....I have been constantly checking ALL folders since 1pm!
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Jonathan
(@WTSh4rK) reported
@ThreeUKSupport Hi there, I need to send an email to your support team but I cannot find the email address I need. Please can you give me the customer service email please.
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Routinely Rateled
(@radek_ratel) reported
@ThreeUKSupport Is that Three's final response on this data processing concern, as it relates to Customer Satisfaction Surveys?
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Philip Schmidt
(@schmidtpj) reported
@ThreeUKSupport No I’m not but there was no connection at any time so I’m fuming about these charges hence why had to use live chat through WiFi to get resolved but to no help what’s so ever feel free to contact me as nobody what’s so ever as been any help from 3
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Nas
(@naznats) reported
@ThreeUKSupport This pandemic has been a time for companies like @ThreeUK to take advantage. What a stupid and inconvenient time to put bills up. Aren’t people struggling enough already? I’m genuinely annoyed that I’m expected to pay more for my contract when I already pay so much as it is.
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Tom Griffin ♿️
(@Tom_Griffin1) reported
@ThreeUK I’m terminating my contract. Yet another weekend of woeful service from 3 with prolonged interruptions in service. I was promised improvements; instead, the service has deteriorated and is no longer fit for purpose. How you have the audacity to charge is an insult.
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Philip Schmidt
(@schmidtpj) reported
@ThreeUKSupport Your link doesn’t work SORRY NO OPERATORS AVAILABLE so option on web chat for the umpteenth time disgusting service again
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Susan Rudette
(@susyrudy) reported
@ThreeUK is anyone there who actually has the ability to provide customer service - promised my phone yesterday -didn’t arrive and been told that it won’t arrive till tomorrow but can’t change delivery address Tried to escalate and a manager will ring within 72 hours! Helpful NOT
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jezzaf
(@jezzaf3) reported
@ThreeUKSupport Hi Colby. Please re-read my tweets. I know exactly what the issue is. My problem is exactly how long myself and other customers in the immediate area of this mast are expected to have to endure the disruption caused by never-ending maintenance!!!
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Tom⇒maths AMIMA!
(@TeaKayB) reported
@ThreeUKSupport It's as bad as it's always been. Your website says signal should be sufficient but it's always been poor.