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3 (Three)

3 (Three) Outage Report in Burnham-on-Sea, Somerset, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Burnham-on-Sea, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnham-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Burnham-on-Sea, England

Latest outage, problems and issue reports in Burnham-on-Sea and nearby locations:

  • reece_evans
    Reece (@reece_evans) reported from Yatton, England

    @ThreeUK why’s the network down 😭😭😭😭😭😭😭

  • rojiblancosRob
    Rob BCFC Wood (@rojiblancosRob) reported from Burnham-on-Sea, England

    @Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.

  • robmckinlay
    Rob (@robmckinlay) reported from Burnham-on-Sea, England

    @ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage

  • Michellecrouchx
    Michelle Crouch (@Michellecrouchx) reported from Bridgwater, England

    @ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.

  • _ellielyne
    ellie 💫 (@_ellielyne) reported from St. Georges, England

    @ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.

  • avstar25
    Avi Greek (@avstar25) reported from Glastonbury, England

    @ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!

  • SueLidds
    Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England

    @ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !

  • TonyMaloneUK
    Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England

    Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport

  • reece_evans
    Reece (@reece_evans) reported from Weston-super-Mare, England

    @ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ

  • SueLidds
    Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England

    @ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service

  • housebcfc
    Brad House (@housebcfc) reported from Burnham-on-Sea, England

    @ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • dannifdx
    Danni (@dannifdx) reported

    @ThreeUKSupport @ThreeUKSupport well yet another 48 hours have passed and I still have had no PAC code, absolutely disgusting customer service. Lost count of how many times its been promised to me now!

  • mysummerofIove
    ً (@mysummerofIove) reported

    @margotkravitz @ThreeUK please help them

  • pearchie74
    colin pearch (@pearchie74) reported

    @ThreeUKSupport No stock issues, just lies , was told today that apparently 1500 handsets had been incorrectly labeled and dispatched then recalled sounds like BS to me have been dealing with complaints team who promised the phone on for mentioned dates then basically got told if not happy leave

  • gianchub
    Fabrizio Romano (@gianchub) reported

    Here's my experience with @ThreeUK. 10 years customer. Finally fed up the website is always broken, phone app is s**t. After days I can't use the phone I move to other provider. They tell me twice they will refund my credit. Except they won't. Want a Xmas gift? Avoid three. yw

  • neiladownie
    neil a downie (@neiladownie) reported

    @ThreeUKSupport It's not my device that's the problem...when the signal is working my device works fine. It's been working all day but now...6pm..it's stopped working again. Hardly any download speed at all. My postcode is NE650HF. All weekend your engineers were working in the mast.

  • Rambling_Tweets
    President Sir Demonic Cummings (@Rambling_Tweets) reported

    @XiaomiUK @ThreeUK @VodafoneUK I was considering getting one on Three, unfortunately your bad customer service has put me off.

  • Bexolo
    Bex (@Bexolo) reported

    @ThreeUKSupport PLEASE can you get someone who is technical to call me back. I have now been hung up on twice, when speaking to the technical support department about an issue I am having with IP addresses.

  • PythonSarah
    Sarah.py 🐍 (@PythonSarah) reported

    @ThreeUKSupport You guys have tried to charge me an upgrade fee even though I haven't upgraded. I cancelled the direct debit now you're threatening to cut my service. Spoke to 6 people over a week and I'm still no closer to sorting this out. It's getting silly now.

  • dannifdx
    Danni (@dannifdx) reported

    @Ofcom can you point me in the direction for advice? I requested a PAC code from @ThreeUK 10 days ago. Every 48 hours since then I've been told I need to wait another 48 hours. I don't think I'm going to ever get the code, please help?!

  • numsky23
    loretta obiudu (@numsky23) reported

    @ThreeUK The worst network provider ever. Very Incompetent, rude agents who do not have a clue on what is going on half of the time. You guys have left me without a phone and sim card for the festive period and none of your agents are able to tell me exactly what is gong on.