3 (Three) Outage Report in Burnham-on-Sea, Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Burnham-on-Sea, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnham-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Burnham-on-Sea, England
Latest outage, problems and issue reports in Burnham-on-Sea and nearby locations:
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Reece
(@reece_evans) reported
from
Weston-super-Mare, England
@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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Brad House
(@housebcfc) reported
from
Burnham-on-Sea, England
@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.
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Rob
(@robmckinlay) reported
from
Burnham-on-Sea, England
@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
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Michelle Crouch
(@Michellecrouchx) reported
from
Bridgwater, England
@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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ellie 💫
(@_ellielyne) reported
from
St. Georges, England
@ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Burnham-on-Sea, England
@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
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Reece
(@reece_evans) reported
from
Yatton, England
@ThreeUK why’s the network down 😭😭😭😭😭😭😭
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Kirton
(@emmakirton) reported
@ThreeUKSupport Did you look at the image I sent you? It had the complaint ref# blacked out
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Emma Kirton
(@emmakirton) reported
@ThreeUKSupport And you are telling me to open a complaint about my complaint. Can I have another solution please or do I need to move my business contract elsewhere. I’ve been a business customer for ~12 years
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RklbsFan
(@RklbsFan) reported
@ThreeUKSupport Yeah I tried that. It did not go well. Am going to have to migrate them onto a better network. With no updates, they have no phone or Internet and my mum has missed doctor's call because of this. The lack of information is awful. People need to know what is happening.
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nirmal kumar
(@bunntyy) reported
@ThreeUKSupport Hi John, I do see it on the status page — but as a customer, I expect proactive updates, not to discover outages myself. This has been happening daily for 2 weeks, 8am–5pm. If it’s planned, a clear heads-up or workaround is the least one would expect.
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nirmal kumar
(@bunntyy) reported
@ThreeUKSupport Thanks, but this feels like a generic response rather than an actual look into the issue. The outage has occurred only during working hours, 8am to 4pm, for two weeks straight. That pattern doesn’t feel “unpredictable” — it feels ignored.
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Emma Kirton
(@emmakirton) reported
@ThreeUKSupport Get someone from the business team to get in touch with me via WhatsApp please, someone who wants to help and won’t just leave mid support
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Russ Atkinson
(@russatkinson) reported
@ThreeUKSupport @MasterP40239069 When I dropped you a DM you confirmed network issues. Why are you only doing this in direct messages?
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Kerry
(@FlyC0sm05) reported
@ThreeUK can I switch to social tariff on smarty while I’ve still got 12 months left on contract with Three? I believe smarty runs on your network?
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Alex Leonidas
(@Alexleonidas111) reported
@ThreeUK You people disgust me. I cancelled my mobile broadband with you in May and you were supposed to send me a bag to return the hub. You never did and you have charged me for ANOTHER 2 months even though it NEVER WORKED. You have now got a debt collector on me! You are scum!!!
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Gio Can
(@Giocannella7) reported
Don't care what anyone says @ThreeUK are BY FAR now the worse network you could possibly be on for coverage! What an absolute **** show of a company!! Cannot wait till my phone contract is up so I can leave