3 (Three) outages and service status in Burnham-on-Sea, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Burnham-on-Sea, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Burnham-on-Sea, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnham-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Burnham-on-Sea, England
Latest outage, problems and issue reports in Burnham-on-Sea and nearby locations:
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Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service
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Michelle Crouch (@Michellecrouchx) reported from Bridgwater, England@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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Reece (@reece_evans) reported from Weston-super-Mare, England@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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Rob BCFC Wood (@rojiblancosRob) reported from Burnham-on-Sea, England@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
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Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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Rob (@robmckinlay) reported from Burnham-on-Sea, England@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
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ellie 💫 (@_ellielyne) reported from St. Georges, England@ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.
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Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, EnglandFour webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
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Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
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Tony Malone (@TonyMaloneUK) reported from Weston-super-Mare, England@Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.
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Brad House (@housebcfc) reported from Burnham-on-Sea, England@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
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Susanne Liddeatt (@SueLidds) reported from Weston-super-Mare, England@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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diamondd (@diamondd) reported from Berrow, England@ThreeUK Smarty users (three) have been "experiencing technical issues" for over 24 hours now. Down to under 1mb/sec in TA8 Burnham on sea/Brean area. Any idea when service will be resumed?
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Avi Greek (@avstar25) reported from Glastonbury, England@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sara-endipidy🇪🇺 #FBPE (@sara_endipidy) reportedHi @ThreeUK How do I provide feedback on a particularly unhelpful member of your help desk? They took an hour refusing to provide an update on a number that I had added to my account, refused to transfer me to their manager, then magically was able to solve the problem after all.
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AC Photography (@adrian83caveill) reported@ThreeUK disgusting service from you, cancelled my order because I missed 1 call you made to me for "security " no notification from you and now I have to wait 3 months to order again despite having all the confirmation from you and payment taken! Absolutely awful service!
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‘Cliff As If’ (@Cliff_As_If) reported@ThreeUK it’s time to say farewell after 15+ years. I just cannot deal with the poor service any longer. I’ve been patient but finally had enough. Loyalty doesn’t seem to matter these days sadly. Any suggestions for different provider would be welcome. Thank you in advance🙏
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Dr Tom (@DrTom88) reportedWow, I don't think I've ever encountered such poor customer service (and product service) as with @ThreeUK (mobile broadband). Don't bother, folks
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🇺🇲💚🇬🇧 (@PAFCrocket) reported@ThreeUKSupport my internet is down yet again !!
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H (@trouvailler_) reported@ThreeUK I need urgent help. I’m overseas and have purchased a data pack but my service doesn’t work at all. Can’t even call the three customer care number. Can you please assist.
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Television David (@televisiondavid) reportedAnyone else having problems with the Three+ app? @ThreeUK @ThreeUKSupport Login failures on the app and browser. Both biometric and direct input.
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Best Dressed PM Ever! (@rishirichsunak) reported@ThreeUK what is going on with your 5G? I had no signal or very unstable for the past 4 days!
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Rizwan Ali (@rizwanalihaidr) reported@ThreeUKSupport @ThreeUKSupport frustrating. This situation is causing me serious stress. If this is not resolved immediately with a full explanation and refund of any incorrect charges, I will proceed with cancelling all my services and escalating this complaint further.
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onerealbeanie (@onerealbeanie) reported@ThreeUK I live in County Durham. CS on 333 told me that there is a long standing issue in my area that Three can't fix due to "network limitations". Why do you sell services to County Durham residents when you refuse to fix issues, take ownership and provide explanations?