3 (Three) Outage Report in Burnham-on-Sea, Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Burnham-on-Sea, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnham-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Burnham-on-Sea, England
Latest outage, problems and issue reports in Burnham-on-Sea and nearby locations:
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Rob
(@robmckinlay) reported
from
Burnham-on-Sea, England
@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
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Reece
(@reece_evans) reported
from
Yatton, England
@ThreeUK why’s the network down 😭😭😭😭😭😭😭
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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ellie 💫
(@_ellielyne) reported
from
St. Georges, England
@ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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Michelle Crouch
(@Michellecrouchx) reported
from
Bridgwater, England
@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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Brad House
(@housebcfc) reported
from
Burnham-on-Sea, England
@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
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Reece
(@reece_evans) reported
from
Weston-super-Mare, England
@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Burnham-on-Sea, England
@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Latto
(@DanielLatto) reported
@ThreeUKSupport I've discovered that it IS the usual customer service experience. And this time, you've taken that isn't yours and won't give it back. So it's actually a LOT worse than my usual experience, which is usually pretty bad. Again - I'll be sharing it all with my followers.
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Daniel Latto
(@DanielLatto) reported
@ThreeUKSupport Mark - you're a bunch of liars. Anything to try and take extra money from a client. Yet - Ive just had a horrible customer experience - you think I'm EVER going to use THREE after this ? Horrible, horrible experience. Don't worry - I'll be telling everyone I know.
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David Taylor
(@Tails1309) reported
@ThreeUKSupport hi getting "sim not provisioned" on my phone Cannot find fix on website
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tony terry
(@tonyt3rry) reported
@ThreeUKSupport is the network down I'm trying to dial and I keep getting you can no longer dial 153 from the handset. I'm in the UK and dialing a UK number I've not messed with roaming settings or anything too??????
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Gjack
(@Gjack9) reported
@ThreeUKSupport I have logged in more than once on the same device in the last 30 days and this keeps happening. Your system is broken. Surely it cant be hard to fix this??
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Giulia Mulè
(@mulia) reported
@ThreeUKSupport Thanks, I have tried calling already but I cannot find a way to speak to an advisor. Which number do I need to select to speak to customer service in person? Thanks
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Bilal Raja
(@BilalRaja_22) reported
@ThreeUKSupport I was offered £20 to start with, then £40 and then £80. I had to take that offer as there was no other option. But I am not happy with this resolution and would not like to continue with Three after my contract ends.
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James black
(@GBlankcanvas67) reported
@ThreeUKSupport 4G has been down for me for around 3 weeks for me as there has been some fault with mast ebn4778 today its showing as no faults on your website yet every time it does switch on over to 4G my signal drops to 1 bar download speed is 0.43mbps
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Ann Shackleton
(@annshackleton) reported
@ThreeUKSupport I'm in France and if I try to access my voicemail +44 7782 333 123 the call doesn't connect, just ends. The same has been happening to my Father in law for the last 2 weeks. Help?
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Les Clarke
(@wardaler) reported
@ThreeUKSupport Please can you tell me if your service from the phone mast at Ireshopeburn in Weardale DL13 is 3G or 4G?