3 (Three) Outage Report in Burnham-on-Sea, Somerset, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Burnham-on-Sea, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Burnham-on-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Burnham-on-Sea, England
Latest outage, problems and issue reports in Burnham-on-Sea and nearby locations:
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Resolved in part.... but my written complaint received a letter simply asking me to call you.... to be told to reply in writing as they can’t deal with it over the phone....
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@ThreeUKSupport Still with three as I had more than one account... wanted to upgrade my other one too but hit same issues as simply can’t talk to any one in mobile broadband customer service
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Michelle Crouch
(@Michellecrouchx) reported
from
Bridgwater, England
@ThreeUKSupport your phone signal is absolutely diabolical and I havent had signal for nearly 2 months despite being told it would be fixed in a week. Tried calling 4 times today LOST SIGNAL EVERYTIME. Moving to EE as soon as my contracts up. Thanks for ruining my 2020.
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
Four webchats, 3 hours on hold and still not got through to @ThreeUK mobile broadband team... epic fail again with @ThreeUKSupport
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Avi Greek
(@avstar25) reported
from
Glastonbury, England
@ThreeUK @OnePlus_UK @B0atyOSRS @FNATIC loyal customer, big fan. fingers crossed!
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Reece
(@reece_evans) reported
from
Yatton, England
@ThreeUK why’s the network down 😭😭😭😭😭😭😭
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Rob
(@robmckinlay) reported
from
Burnham-on-Sea, England
@ThreeUKSupport Ok I’ll try too, phone speaker not working but will see what I can mangage
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Tony Malone
(@TonyMaloneUK) reported
from
Weston-super-Mare, England
@Scoutsscarter @ThreeUK I’ve had no end of problems with @ThreeUK as a customer over the summer... both for broadband and mobile. Still no apology or offer to discuss the problem.
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Brad House
(@housebcfc) reported
from
Burnham-on-Sea, England
@ThreeUKSupport signal has been poor past few months. Horrendous past week or so. Seen you are increasing my contract for the SECOND time within the 24 months... not having it, get in contact please.
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport This mornings ‘live chat’ seems to have solved the problem. I will wait to see if I no longer get two contract bills . I live in hope !
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Rob BCFC Wood
(@rojiblancosRob) reported
from
Burnham-on-Sea, England
@Three_Is_Broken @ThreeUK Have a look at my recent conversations with them. They have said about a problem with coverage and masts in our area, so work on it. Also keep asking me to do webchats which is totally unnecessary. I have even brought my own Wi-Fi booster and makes barely any difference.
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Susanne Liddeatt
(@SueLidds) reported
from
Weston-super-Mare, England
@ThreeUKSupport They have absolutely messed the whole thing up! I have no 4g, no phonecall facility and when I check the plan on the app I seem to have reverted to the old one. Each ‘chat’ tells me it will be ‘perfect and not to worry’ total nightmare! I’m paying for an invisible service
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ellie 💫
(@_ellielyne) reported
from
St. Georges, England
@ThreeUKSupport I don’t know what Three are trying to do but the use of emojis is sending off the wrong message. I’m going to be filing a complaint to the Ombudsman.
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Reece
(@reece_evans) reported
from
Weston-super-Mare, England
@ThreeUK why am I paying for a service that NEVER works at my house - BS494EQ
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dean
(@DeanJA91) reported
@ThreeUKSupport failing to see why Im limited to what i can upgrade to ??? My contract ends in 16 days can you help?
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Elliot Brough
(@elliotblueboys) reported
from
Camberwell, England
@ThreeUKSupport Congested, it was all night and I recieved a message saying my provider had temporary turned the signal off!!!!
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Andrew Migogo
(@Migogos) reported
Why do I need to keep Auto renewing my monthly payments @ThreeUK By far thee most unreliable phone network in the whole of UK. Customer service also poor
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LJ
(@xElleJaayx) reported
@NHS24 at 8pm last night I sat on Hold for 1 hr 59mins 59 secs then @ThreeUK my telephone provider must end calls that last for 2 hours. I'm back on hold again at the moment 1hr 45 mins. Im in agony. I need help and antibiotics, I've even tried calling hospitals. #nhsisbroken
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Mark linley
(@Lordlinley) reported
@ThreeUKSupport I’ve tried but people won’t speak I can’t keep chasing and chasing this is really poor
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Fedandmax
(@fedandmax) reported
@ThreeUK Worst network ever
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pleinichen
(@Paul_L_UK) reported
@ThreeUK please explain to me why your idiototicly incompetent off-shore accounts team keep ringing me, admitting they don't read amy notes first, relating to a matter that is supposedly being dealt with as a complaint? The service is the worst its ever been!!
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OfficiallyPanda
(@OfficiallyPanda) reported
@ThreeUKSupport hi, me and my wife have very slow internet on our phones. We are in Windsor. Says we have 4G/5G with full signal but when we do speed tests it’s showing 1Mb download and 0.5 upload ….
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Al
(@AlexJHedges) reported
@Ant8Johnson8 @ThreeUKSupport Agreed @ThreeUK are worst mobile network I’ve ever dealt with. Terrible data speeds, awful support, difficult to cancel and still waiting months later for them to send me proof of usage for an insurance claim
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Dave Ritchie
(@davejritchie) reported
@ThreeUKSupport That's pretty pathetic response in this day and age. Your IT systems should be able to recognise an emergency number and not cut it off. If not then this is something your IT folk should be sorting now. Sure I'm not the only one who thought @NHS24 were blame. When its @ThreeUK