3 (Three) Outage in Darwen, England

@ThreeUKSupport can't login to the now WiFi only app. Why did it get switched to WiFi only haha???? Even when I'm on wifi it asks for an email then says error sending email??

@ThreeUK @ThreeUKSupport why have i just gone on the app to correct my direct debit details and it is in someone elses name and their account details? Data protection breach as i can see their billing details? Contactled live chat to be told noone can reply due to technical issue

@ThreeUKSupport Just filled that in now but keeps saying unknown errors

@ThreeUKSupport I have sorted out the issue on the App, but I have been using the desktop site off and on for years. No change of email address and password stored on pc. Could it be that I can't use 07 etc as your system has changed it to 447 etc. But still gives me the error msg quoted.

Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty

@ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)

@ThreeUK appalled by the way this company has ripped me of cancelled a contract more than once and still keep charging after paying 2 contracts for 24 months never missed a payment for you to send a debt letter after the contact has cancelled I’ll be taking this further.

@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!

@PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌

@ThreeUK I've recieved my EOC letter and want to swap to PAYG but your website live chat advises to ring Glasgow, which according to the voice message is closed, please help!!

@SteveyAsp @ThreeUK @EE That what made me switch from three to ee , network congestion and the fact the 4g coverage from three in my area hasnt changed in 4 years, still no coverage, yet ee offer no 5g yet but 70-110mb 4g connection which is overkill but come in hand if my broadband goes down

@SteveyAsp @ThreeUK @EE Exactly. But three are making it sound amazing and reality its terrible, yet ee speed is not headline grabbing but very usable in built up congested areas which i would take all day long

@ThreeUKSupport It was. But having never missed a payment in 15 years you’d think this would count for something. Clearly not.

@tatumsfluffer @ASA_UK @ThreeUK @Ofcom Yup - I have this thought all the time! Worst in London I have to say from the last 36 hours!

@ThreeUKSupport Tried that before. Im pretty confident it’s not my phone it’s your service. Three has already admitted my signal is poor at home, I have a discount to my bill every month as you know this is an ongoing issue. Other 3 users are noticing, and telling you, the same.

@ThreeUK I would like to make a complaint about your staff customer service skills. My home broadband isn’t working either

@crybabyrainface @ThreeUKSupport Big mistake switching Three have the worst network in the U.K. ! Their own staff now admit it! All they want is to concentrate on 5G at the expense of the current network

@ThreeUK @ThreeUKSupport even after your advisor assured me my address had been removed from one of your customer’s accounts im STILL receiving BILLS 🤬

@ThreeUKSupport Me either, considering 3 is major phone company yet can't put me through to the correct department or answer a phone successfully...I don't want to explain this long winded issue over chat...I want a phonecall to speak to someone who can sort this out.

@ThreeUK 3 has been my network of choice since you first arrived in the UK but now you are getting more expensive than other networks your customer service is suffering badly and now to cap it all you’re closing Wuntu #TimeForChange

@ThreeUKSupport I guess you can’t be bothered to acknowledge that we’re a customer getting poor service either? It takes you 24 hours to respond to a tweet request for help?

@ThreeUK Low lower lowest internet service in the uk.

@ThreeUK #huawei AI CUBE running slow internet dropping every two mins. Online says engineers are working in area but no end date and no refund on data only sim account ??! Not good enough and #threesupport not tweeting right now #help

@JuliaHB1 @VodafoneUK Sounds like a breeze. I’ve been trying to sort out an account issue with @ThreeUK for months. Last time I was on for an hour and still no joy

@ThreeUK @AppleMusic I don’t know what you lot are doing to IPhone 8 but please stop messing with the network and stop slowing down the phones.🙄

@ThreeUK I am getting really fed up of your network being useless lately... should I end up the long relationship with you??

@ThreeUKSupport ....how comes your services are being worst than ever and you don't even have an emergency chat or number to contact you???

@ThreeUKSupport idk what bloody engineering work you’ve done I’ve got no service in my house since the stupid update!!!!!!!

@ThreeUK 3G/4G signal is getting worse, not better! So slow!

@sajeelpervaiz @ThreeUKSupport They wont respond. They never do