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3 (Three)

3 (Three) outages and service status in Westhoughton, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Westhoughton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • 78% Internet (78%)
  • 11% Total Blackout (11%)
  • 11% Phone (11%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Westhoughton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Westhoughton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Westhoughton, England

The most recent 3 (Three) outage reports came from the following cities: Manchester, Wigan, Salford, Prescot, and St Helens.

CityProblem TypeReport Time
Manchester Phone 12 days ago
Manchester Internet 14 days ago
Manchester Total Blackout 18 days ago
Manchester Internet 20 days ago
Wigan Internet 21 days ago
Manchester Internet 22 days ago

Community Discussion

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3 (Three) Issues Reports Near Westhoughton, England

Latest outage, problems and issue reports in Westhoughton and nearby locations:

  • deep_dsingh
    Damandeep Singh (@deep_dsingh) reported from Manchester, England

    may be an airplane doesn't need to be on airplane mode as much as @ThreeUK network does. @ThreeUKSupport

  • JurgensTeeth
    Michelle 💙 (@JurgensTeeth) reported from Walkden, England

    @ThreeUKSupport hi, I'm currently a Three customer and due an upgrade. I've seen a deal on USwitch which isn't available direct with you so I'll be going with that. How can I go about transferring my phone number from my current 3 account to the new 3 account? Still need PAC?

  • JurgensTeeth
    Michelle 💙 (@JurgensTeeth) reported from Walkden, England

    @johnthecyclist @thedavidpage @ThreeUK Has this been sorted for you? I've had the exact same issue since 1st January, despite being promised 9 days ago that it would be resolved within 7 at the latest. Infuriating.

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.

  • TanvirHamid1982
    Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Manchester, England

    Is the @ThreeUK phone line working? Trying to get hold of an operator but the automated service keeps taking back to the main menu @ThreeUKSupport.

  • northwineschool
    Northern Wine School (@northwineschool) reported from Bury, England

    @ThreeUK The GoRoam part of your service is all I am with you for, I can find a much cheaper domestic tariff elsewhere. I hope you will be honoring this for those of us stuck in a contract with you past May? Otherwise I expect to be released early

  • KerryM811
    K e r r i (@KerryM811) reported from Horwich, England

    @ThreeUKSupport I contacted you last month to cancel a contract-I was advised, to avoid paying a cancellation fee,I needed a pac code to give to new provider(even tho im not taking the number)another monthly payment has now been taken and still no code received. How do I cancel?

  • tomwalsh77
    Tom Walsh (@tomwalsh77) reported from Manchester, England

    @ThreeUKSupport Been having problems with my reception, both data and voice. 3G occasionally works but 4G is really poor. I live in Lancaster but it’s also been bad in Manchester today.

  • Yettitabai
    Yetti Tabai (@Yettitabai) reported from Bolton, England

    @ThreeUK your customer service lines by phone, are inadequately trained. Spoken to about 4 advisors today and they are robotic in response. In store it’s more personal and they actually solve problems not just robotic answers. Something needs to change with your phone advisors!

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    @RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.

  • saag1234
    Suad Alghamdi (@saag1234) reported from Manchester, England

    @ThreeUK hi, I have issue with my bills, can I get some help here since there is no customer service number in your website

  • _becki_c
    Becki (@_becki_c) reported from Urmston, England

    @ThreeUKSupport I’ve cancelled a data add on, have the text to confirm it’s cancellation, it’s still showing on my account, can you confirm that this is actually cancelled & I’m not going to get charged for it again for the next month? Because I’ve had this issue before😤

  • IgeSolente90
    solaaa (@IgeSolente90) reported from Manchester, England

    @ThreeUK I am sad to inform you that your company has let me down. To swap mobile no is taking over 10days without any solution. Your company put me through unwarranted hardship as colleagues and clients couldn't contact me. All i want to know now is how long this will last?

  • LauraHitchen
    Laura Hitchen (@LauraHitchen) reported from St Helens, England

    @ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for

  • leythdave
    LeythDave (@leythdave) reported from Tyldesley, England

    @ThreeUKSupport Purchased the Google Pixel 7, and want to redeem my free pixel buds, however I can't find my order/receipt number on any of my emails. Can you help please?

  • leon82uk
    L (@leon82uk) reported from Manchester, England

    @ThreeUKSupport My SMS not working in Manchester. Please fix this! #ThreeUK

  • AliJRayner
    Alison Rayner (@AliJRayner) reported from Bryn, England

    @snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞

  • georgewalker18
    George (@georgewalker18) reported from Bolton, England

    @ThreeUKSupport is there an issue? Can't go online unless on wifi for some reason

  • JurgensTeeth
    Michelle (@JurgensTeeth) reported from Walkden, England

    @ThreeUKSupport hi, is there a delay with sending out SIM cards? I got a confirmation email from you last week to say my SIM would be estimated delivery of 03/10/20. I requested my number be changed over tomorrow but it can't as I'm not in possession of the SIM. Can you help,pls?

  • anthony_murphy1
    Anthony Murphy (@anthony_murphy1) reported from Bury, England

    @ThreeUK maybe you social people can help as Tech Support couldn't. What's the difference between the 4G hub and the 4G+ hub for your home broadband? Also, why do you need a different set of masts to run the home broadband as opposed to standard phones? 🤔

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • deligatedgeek
    mark (@deligatedgeek) reported

    I ask @ThreeUK about failing over to @VodafoneUK as they advertise and they said it will take years for this to happen. They advised me to get a PAC and go to another supplier. @Ofcom are three obliged to fix faults of their own network?

  • countrycook4
    countrycook (@countrycook4) reported

    @ThreeUKSupport I have no signal, I'm stuck at home, and I need an IMS Reset for Wi-Fi Calling. Please send a secure chat link.

  • rizwanalihaidr
    Rizwan Ali (@rizwanalihaidr) reported

    @ThreeUKSupport @ThreeUKSupport frustrating. This situation is causing me serious stress. If this is not resolved immediately with a full explanation and refund of any incorrect charges, I will proceed with cancelling all my services and escalating this complaint further.

  • rafthemaster
    Richard Frame (@rafthemaster) reported

    What the hell @VodafoneUK no service for an hour and your team don’t have a clue, no @ThreeUK hand over either

  • thomSJoy
    joy thomS (@thomSJoy) reported

    @ThreeUK is anyone else having problems with @ThreeUK connection

  • sthelens101
    Ben Jones (@sthelens101) reported

    @ThreeUKSupport can you dm me as I’m having issue transferring my eSIM to a device as I can’t get past your mfa on the website as it only sends a code to my mobile number

  • llamacroft
    Sarah Eaton (@llamacroft) reported

    @ThreeUKSupport please inbox me regarding an issue thanks

  • sara_endipidy
    Sara-endipidy🇪🇺 #FBPE (@sara_endipidy) reported

    Hi @ThreeUK How do I provide feedback on a particularly unhelpful member of your help desk? They took an hour refusing to provide an update on a number that I had added to my account, refused to transfer me to their manager, then magically was able to solve the problem after all.

  • Soundog_Babylon
    Karl Smith (@Soundog_Babylon) reported

    @ThreeUKSupport why is it I am constantly finding that my phone only has emergency service from the 3 network?! I am missing calls and people tell me when they call I am unavailable! Currently I am paying for a service that isn't fit for purpose!

  • chrisbunnett
    Chris Bunnett (@chrisbunnett) reported

    @ThreeUK - I ******* hate your network. I haven’t called anyone but now you tell me can’t make a call ‘as I used up my balance!’ You are a bunch of crooks and thieves. Fuckwits.