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3 (Three)

3 (Three) outages and service status in Wigan, England

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Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Wigan, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Wigan come from postal codes WN6 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wigan, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wigan, England

The most recent 3 (Three) outage reports came from the following cities: Wigan, Prescot, and St Helens.

CityProblem TypeReport Time
Wigan Internet 13 days ago
Prescot Phone 28 days ago
St Helens Phone 1 month ago
St Helens Internet 1 month ago
Altrincham Internet 2 months ago
Darwen Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • sicantliffe
    Simon (@sicantliffe) reported from Urmston, England

    So angry with @ThreeUK right now!! Signal/data issues at Home AND work for the last 3 weeks and still no fix in sight. You can’t even handle complaints properly either. Utterly useless! Terrible customer service!!!!!!!!

  • LauraHitchen
    Laura Hitchen (@LauraHitchen) reported from St Helens, England

    When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous

  • KerryM811
    K e r r i (@KerryM811) reported from Horwich, England

    @ThreeUKSupport I contacted you last month to cancel a contract-I was advised, to avoid paying a cancellation fee,I needed a pac code to give to new provider(even tho im not taking the number)another monthly payment has now been taken and still no code received. How do I cancel?

  • LouiseBoulsbee
    Louise Boulsbee (@LouiseBoulsbee) reported from Horwich, England

    @ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)

  • xjackhunterx
    Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUKSupport I am currently sitting here with one bar of signal and my partner is in work with no signal...........

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.

  • Yettitabai
    Yetti Tabai (@Yettitabai) reported from Bolton, England

    @ThreeUK your customer service lines by phone, are inadequately trained. Spoken to about 4 advisors today and they are robotic in response. In store it’s more personal and they actually solve problems not just robotic answers. Something needs to change with your phone advisors!

  • SimplyProperty
    Simply Residential Estate Agents - Bolton (@SimplyProperty) reported from Warrington, England

    @ThreeUK since getting our phones on Friday they al have virtually no network service and no text services despite a full reset twice by the tech team , a visit for 3 hours to a three store and a visit to the Apple store and yet the phones still don’t have service

  • FabinhoMert
    Fabinho Mert #JC9 (@FabinhoMert) reported from St Helens, England

    @ThreeUKSupport I need a little help with my bill. Iv recently paid my direct debit which was taken on the wrong date (I changed it a month ago) I now have a bill for the correct date which seems to have a full months charges on again so I’ll have paid 2 months in space of 5 days

  • georgewalker18
    George (@georgewalker18) reported from Bolton, England

    @ThreeUK is there an issue with your service? Mines constantly buffering

  • Dannymaddog
    Danny McKeown-Henshall (@Dannymaddog) reported from Whittle-le-Woods, England

    @PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌

  • AdrianBeeby
    Adrian H Beeby (@AdrianBeeby) reported from Chorley, England

    @ThreeUK Data is as ‘okay’ if you could ever get a signal but then prices got crazy. What a nightmare giving notice was - the call operators just won’t give in and let you simply cancel. Moved to @giffgaff and been happy ever since. @giffgaff you are awesome.

  • ChrisRyanPhotos
    christopher james ryan photography (@ChrisRyanPhotos) reported from Bolton, England

    @BBCBenThompson @ThreeUK @BBCBreakfast Yup been down since last night, I need my mobile network as its critical for work , no updates at all from three themselves it's beyond a joke now

  • HollieVolley
    Paul Hollie (@HollieVolley) reported from Leigh, England

    @SMARTYMobileUK Or get the @ThreeUK network all you can eat, unlimited everything for about £20 😊

  • AliJRayner
    Alison Rayner (@AliJRayner) reported from Bryn, England

    @ThreeUKSupport My sons phone got hacked and his contract was cancelled, rang for help, told 48 hours to sort with fraud squad, over a week later still not sorted,

  • JurgensTeeth
    Michelle 💙 (@JurgensTeeth) reported from Walkden, England

    @ThreeUK hi, I'm currently a Three customer and due an upgrade. I've seen a deal on USwitch which isn't available direct with you so I'll be going with that. How can I go about transferring my phone number from my current 3 account to the new 3 account? Still need PAC?

  • DagsJT
    Darren Thomas (@DagsJT) reported from Warrington, England

    Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.

  • AdrianAndreev
    Adrian Andreev (@AdrianAndreev) reported from Urmston, England

    @ThreeUKSupport Yes, many times! Even have booster now . It's boosting the 3G, not the 4G I want. How a billion £ company like you can't fix their network is beyond me

  • _becki_c
    Becki (@_becki_c) reported from Urmston, England

    @ThreeUKSupport I’ve cancelled a data add on, have the text to confirm it’s cancellation, it’s still showing on my account, can you confirm that this is actually cancelled & I’m not going to get charged for it again for the next month? Because I’ve had this issue before😤

  • patrick86000591
    patrick callaghan (@patrick86000591) reported from Barton upon Irwell, England

    @ChelseaFC @ThreeUK It is getting me more angry than the game. We've had the poppy business which I loath. We've had knee bending We've had the rainbow arm bands. All blatantly contravene the laws of football. And now this rubbish...sorry but adverting a organisation is bad. Unfair to similar ones.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • rick_x
    rick_x (@rick_x) reported

    @ThreeUK @ThreeUKSupport My postcode has had this error message for weeks: We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing. I can neither call nor use data, what is going on?

  • SOAMER
    Sir Richard B-H-Soame 13th BT (@SOAMER) reported

    Breaking News @ThreeUK @VodafoneUK @SMARTYMobileUK Currently there is a scam going on for upgrading your account to 5G because of signal issues! These 3 companies of HUTCHINSON 3G don’t care about its customers in fact they have sold their database with every ones numbers on

  • Wensleydaler
    Andy (@Wensleydaler) reported

    @ThreeUKSupport The connection status for the area around YO7 1LB in North Yorkshire is "Data Services Unavailable". A man with a van is required carrying a new module, nice signal level, but no throughput.

  • olanozun
    Olanozun Raiwe (@olanozun) reported

    @ThreeUK can you please explain why non of your sales agent can provide the terms and conditions for a service and the cancellation team blatantly refused to speak with me unless I agree to pay the cancellation fee😡

  • ProtectorLamp
    David Mather 🇺🇦 (@ProtectorLamp) reported

    @ThreeUKSupport @ThreeUK Very poor customer service. I have been chased for payment on a SIM I no longer have and did not know it was active. I am happy to pay the £25.44 but then you will reinstate the monthly bill and service which I do not want.

  • PHILIPCARRUK
    Philip Carr (@PHILIPCARRUK) reported

    @ThreeUK why have you billed me for 5–6 months of line rental after I cancelled my SIM and moved my number to Vodafone? Now I “owe” £190+ due to your error. Take responsibility and fix this.

  • Legmo_2
    Legmo2 (@Legmo_2) reported

    @ThreeUKSupport - Hello! Ever since Vodafone and Three have merged my signal at home went from 250-300mbps download to 3-4mbps. It only goes back up when I turn my phone to airplane mode on for a few minutes and then back off. Any help would be much appreciated!

  • Cliff_As_If
    ‘Cliff As If’ (@Cliff_As_If) reported

    @ThreeUK it’s time to say farewell after 15+ years. I just cannot deal with the poor service any longer. I’ve been patient but finally had enough. Loyalty doesn’t seem to matter these days sadly. Any suggestions for different provider would be welcome. Thank you in advance🙏

  • trouvailler_
    H (@trouvailler_) reported

    @ThreeUK I need urgent help. I’m overseas and have purchased a data pack but my service doesn’t work at all. Can’t even call the three customer care number. Can you please assist.

  • grahampaterson9
    graham paterson (@grahampaterson9) reported

    @ThreeUK yet again i am having to contact you and i am no longer a customer of yours ! I have yet again had an email sent saying i am due money for an account that is closed. Can you sort this as i do not want this affecting my credit, if it does my lawyer will be in touch next