3 (Three)

3 (Three) Outage Report in Wigan, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Wigan, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Wigan, England 05/08/2024 10:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wigan, England

The most recent 3 (Three) outage reports came from the following cities: Liverpool, Warrington, Bolton, Wigan, Skelmersdale, Prescot and St Helens.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWarrington Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Wigan, England

Latest outage, problems and issue reports in Wigan and nearby locations:

  • Jayenkai Jayenkai [JNK] (@Jayenkai) reported from Little Lever, England

    @ThreeUKSupport You'll never know how grateful I was to have that bit of contact. With Covid lockdown in full force, and no hospital visitors allowed, it was phone or nothing. I'm so glad my phone worked as expected. *distant ascii hugs*

  • Belle_Wales Sarah Bell (@Belle_Wales) reported from Liverpool, England

    @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

  • JurgensTeeth Michelle (@JurgensTeeth) reported from Walkden, England

    @ThreeUK hi, is there a delay with sending out SIM cards? I got a confirmation email from you last week to say my SIM would be estimated delivery of 03/10/20. I requested my number be changed over tomorrow but it can't as I'm not in possession of the SIM. Can you help, please?

  • theflexivegan theflexivegan (@theflexivegan) reported from Wigan, England

    @ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x

  • charl_middo Charlotte (@charl_middo) reported from Liverpool, England

    @ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

  • LauraHitchen Laura Hitchen (@LauraHitchen) reported from St Helens, England

    @ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.

  • neilpowell1971 Neil Powell (@neilpowell1971) reported from Liverpool, England

    @ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

  • LouiseDarbyshir itsjustme (@LouiseDarbyshir) reported from Bolton, England

    Think twice before using @ThreeUK they are robbing bastards! The staff are incompetent @ThreeUKSupport are no good.. wrong device sent.. we return device on 10/12/20 they receive it back 12/12/20 still charge customer for device robbing bastards they are!!

  • sophie_lscott Sophie Scott (@sophie_lscott) reported from Liverpool, England

    This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

  • LauraHitchen Laura Hitchen (@LauraHitchen) reported from St Helens, England

    @ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!

  • JurgensTeeth Michelle (@JurgensTeeth) reported from Walkden, England

    @ThreeUKSupport hi, is there a delay with sending out SIM cards? I got a confirmation email from you last week to say my SIM would be estimated delivery of 03/10/20. I requested my number be changed over tomorrow but it can't as I'm not in possession of the SIM. Can you help,pls?

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

  • EllieKeegs Ellie Keegan (@EllieKeegs) reported from Liverpool, England

    @ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

  • Maud_Dib_UK Maud'Dib (@Maud_Dib_UK) reported from Warrington, England

    @ThreeUK Three having a go at Instagram when their own service is a shambles.

  • LauraHitchen Laura Hitchen (@LauraHitchen) reported from St Helens, England

    @ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for

  • JurgensTeeth Michelle 💙 (@JurgensTeeth) reported from Walkden, England

    @johnthecyclist @thedavidpage @ThreeUK Has this been sorted for you? I've had the exact same issue since 1st January, despite being promised 9 days ago that it would be resolved within 7 at the latest. Infuriating.

  • benzini00 Ben Faulkner (@benzini00) reported from Liverpool, England

    @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

  • LauraHitchen Laura Hitchen (@LauraHitchen) reported from St Helens, England

    When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @ThreeUKSupport I contacted you last month to cancel a contract-I was advised, to avoid paying a cancellation fee,I needed a pac code to give to new provider(even tho im not taking the number)another monthly payment has now been taken and still no code received. How do I cancel?

  • deathlessdreamr Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, England

    I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • rabgillon Robert Gillon (@rabgillon) reported

    @ThreeUK hang your heads in shame. You seem to be the only company where delivery is affected by covid. I am still getting next day delivery from anyone else. 1 month now my sisters kid has been waiting for her phone for Xmas. Untrained Foreigners on chat lying to her daily.

  • nousarete 🐬 John G (@nousarete) reported

    @ThreeUKSupport @ThreeUK still having broadband problems. The technical problems of earlier are NOT resolved. What are you doing to fix this? Cached sites locally ok, anything needing a DNS lookup via you a failing. Can only use some sites by going via VPN and avoiding THree

  • chriscockk chris **** (@chriscockk) reported

    @ThreeUK I have just spent 3 hours on live chat and issue has not been resolved. 10 years I have been a customer. Cannot believe the service I have had over last 6 months.

  • mr_perf22 Chris (@mr_perf22) reported

    @ThreeUKSupport I did stay connected. I didn’t receive anything. Silly me thought when my 24 month contract was finished, then you would stop taking money. Then I was told to speak to someone and tell them I want to cancel... but still after that nothing has happened....

  • mr_perf22 Chris (@mr_perf22) reported

    @ThreeUKSupport If it is this hard to cancel a co tract that has already finished then I’ll do it this time and warn everyone I ever see in your shops how much of a scumbag company you are. **** internet connection wherever u are, **** customer service. What am I paying for?!?!? Straight Thieves

  • jamiegreenley Jamie Greenley (@jamiegreenley) reported

    @ThreeUK @SamsungUK Don’t get it from @ThreeUK there shocking and never get signal

  • andrewjohnys Andrew Johnys (@andrewjohnys) reported

    @ThreeUK @educationgovuk So @Three I had been with for a few years but when I wanted to cancel my contract I found that I couldn't get through and was repeatedly cut off. So I canceled my direct debit and so instead of trying to resolve their issue I'm now with a debt collection agency. Use someone else!

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported

    @ThreeUK atm, I am out of contract. I pay £20.54 for unlim evryth. Talking to a sales after a support prob, wanted me to take the same package for £16pm for a 12mth contr. when I gave her my details that chged. £10, 4 6mths £20 4 18mths. I’ve been with 3 for 18yrs. Time to change

  • ChrisGillmore89 Chris Gillmore (@ChrisGillmore89) reported

    @Phonemast @ThreeUK Networks are finely tuned pieces of tech that work in harmony with each other and when something goes wrong in the core it has a knock on effect and if anything upsets the technology that powers such a vast beast, these kinda things happen. No network is fault proof.

  • F_I_Training F_I_Training (@F_I_Training) reported

    @ThreeUK I am having trouble with my broadband. Hasnt been working all day. Is there a known problem?