3 (Three) Outage in Wigan, England

@ThreeUK is there an issue with logging in on the app it won’t accept a new password created and I therefore cannot access the app

@ThreeUKSupport My sons phone got hacked and his contract was cancelled, rang for help, told 48 hours to sort with fraud squad, over a week later still not sorted,

@sydkerrigan2018 @Three_Is_Broken @ThreeUK Very! I ha e jest been released from a 24 month contract only 3 months in at zero charge and they were only too keen to prevent me going to the ombudsman service! £1374 cancelled and £100 compensation

@ThreeUK @ThreeUKSupport even after your advisor assured me my address had been removed from one of your customer’s accounts im STILL receiving BILLS 🤬

@ThreeUK 5G isn’t consumer ready yet. It’s a ploy to get people on board. I’m sure all of your customers will enjoy their gigabit download speeds by a pole on the street until a gust of wind blows an empty packet of Quavers in front of the signal. 🍃

@ThreeUKSupport Yes, many times! Even have booster now . It's boosting the 3G, not the 4G I want. How a billion £ company like you can't fix their network is beyond me

@ThreeUKSupport your customer care is appaling!!!

@ThreeUKSupport can someone get back to me regards to complaint 28178216

@ThreeUK Data is as ‘okay’ if you could ever get a signal but then prices got crazy. What a nightmare giving notice was - the call operators just won’t give in and let you simply cancel. Moved to @giffgaff and been happy ever since. @giffgaff you are awesome.

Never know an online customer service more idiotic than @ThreeUK

@ThreeUK why is the signal so piss poor

@ThreeUK i keep getting someone else’s bill delivered to my address I’m not your customer and I’m certainly not Mr C Holt!! 🤬😡 #GDPR

@ThreeUK why is your signal so shit time for a change I think

On hold to @ThreeUK for 36 minutes for them to hang up on me 🤨 boss way to get me to upgrade!

So angry with @ThreeUK right now!! Signal/data issues at Home AND work for the last 3 weeks and still no fix in sight. You can’t even handle complaints properly either. Utterly useless! Terrible customer service!!!!!!!!

@ThreeUK seems to be back down again this morning......no data yesterday morning for 3-4hrs and now the same again this morning!!! Grrrrr, come on sort this out! 1st world problems, but the 1st world functions on data and mobile internet!!!

@BBCBenThompson @ThreeUK @BBCBreakfast Yup been down since last night, I need my mobile network as its critical for work , no updates at all from three themselves it's beyond a joke now

Imagine @threeuk network cuts off mid argument , now I’m raging 😜

@KuboBgcfan @ThreeUK Same, I’ve had signal problems the last month so thought it was just another problem for me!

@threeuk @ThreeUKSupport is a bag of shit, I’m actually sick of failed calls and having 0 bars . Don’t ever consider joining them absolute waste of money

@ThreeUK since getting our phones on Friday they al have virtually no network service and no text services despite a full reset twice by the tech team , a visit for 3 hours to a three store and a visit to the Apple store and yet the phones still don’t have service

@ThreeUK @ThreeUKSupport have been to the Crewe store today and found the store manager a total waste of time disinterested in what I was asking and wouldn’t attempt to help. So I drove to Warrington store and they were most helpful. Rachel at Warrington was great.

@CPWTweets @ThreeUK I never suggested otherwise but I’d be checking why Three are telling all your customers that you are ripping people off and not to get a contract through yourselves.

@ThreeUKSupport Looks like may be a 4G related issue as data seems more reliable now

@ThreeUKSupport Also have a colleague in the office with the same issue on his phone

@ThreeUKSupport Well it says 4G and two signal bars but it’s very hit and miss with data working

@mossychop @ThreeUKSupport I have just left them and moved to @VodafoneUK 3 are the worst network in the uk.

@ThreeUKSupport You need to own this and be truthful with your customers. I’m paying for a service I’m not receiving and im well within my rights to cancel. But I’m giving you the benefit of the doubt to try and explain please.

@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.

@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.

@ThreeUKSupport whenever somebody tries calling me it says that I am “on another line” when I am not , pls help me resolve this

@ThreeUK I have two long term contracts. Tried three times to open a third one, different staff, different questions still no third contract. So poor

Thanks for the crap internet @threeuk

@ThreeUKSupport Yes but the calls are Failing constantly due to Poor Signal

@ThreeUKSupport No I’m currently on 2G But often drops down to 1G

@ThreeUK My Phone is supposed to have 4G but for the past 6 weeks or more it has only had 2G I have checked the coverage checker an it says that work is being done in my local area to fix and that it should be fixed By today’s date 29/06/19 which it isn’t any chance you can help

You ***** let me down yesterday @ThreeUK. Trying to bell people and I had no signal. Can't wait for me contract to run out

@ThreeUKSupport thanks for the heads up - I tried to google 'how to top up three by phone' but again no data to succeed. Better to have this edge case in the radar so the app can give support to us all, just a thought.

@ThreeUKSupport I need a little help with my bill. Iv recently paid my direct debit which was taken on the wrong date (I changed it a month ago) I now have a bill for the correct date which seems to have a full months charges on again so I’ll have paid 2 months in space of 5 days

@Bigabs10 @ThreeUK Cheers buddy just want no what's best network now

Been trying to pay my @ThreeUK phone bill since 10am to get my services back up n running and they’ve had tech problems all day! 🙄😑😤

@ThreeUKSupport I have gone over this issue God knows how many times. Got told I can't be put threw to the complaints department by two men BUT the third guy put me threw but still not progress

@ThreeUKSupport I am currently sitting here with one bar of signal and my partner is in work with no signal...........

@ThreeUKSupport So now after running God knows how many checks our signal issues are still the same. Called honnor and they are willing to take the phones foe checks BUT that leaves myself and partner with no phone to use, which then will cost us more money to buy a temp phone

@ThreeUKSupport NEW SIM, 4 PHONE CALLS AND WEB CHAT AND MYSLEF AND PARTNER STILL CAN'T GET FULL SIGNAL.... PAYING £30 A MONTH 😠😠😠😠

@ImogenWeekender @ThreeUK @ThreeUKSupport I always used to have problems with bills with them, massive over charges wrong direct debit dates, bills were always messed up! Took my custom elsewhere as they didn’t do anything about it despite numerous calls to them x

@MDOG_Manchester @O2 @ThreeUK @VodafoneUK @bt_uk @EE @giffgaff @Plusnet @SkyUK @Tesco I’m with @EE and never had an issue

@ThreeUK If you have signal 😕

@ThreeUKSupport No, I’ve only been told repeatedly via Twitter that I can’t receive support. But if customer services can help, please link me; thanks in advance.

@ThreeUKSupport I’m not sure to be honest. It’s not like it’s the worst thing, butnit is an inconvenience, and it’s annoying that I don’t know why 😂 the mystery haunts me!

@adamkidsmith @ThreeUK @ThreeUKSupport @Three_Is_Broken What a terrible company.

@Si82883194 @ThreeUK It is crap I never get good speed they are full of shit three are just telling lies.

@ThreeUK Yesterday, Westfield mall Shepherd's Bush. Had to connect to malls' WiFi since Threes' data was non-existent. Just like along the Picadilly Line. I have NO idea what service I'm paying for.

I lost the spark with my network yes.. that network being @ThreeUK 😭😭

@ThreeUKSupport been having issues for a week or so now with our home broadband 4g. Speeds are fine but theres a constant lag causing service like now tv and YouTube to buffer or play in low quality. I've moved the router all over the house and getting the same issue..

@ThreeUKSupport @KingSavageShaun You've been 'working on fixing" that for 5 years. You guys said the same crap to me several times over the years. It's all lies!!

@ThreeUKSupport your service is messed up, my friends mobile Internet hasn't had proper speeds since Thurs 20th Feb. I'm tryin to sort her sons xbox out but can't because of this

@ThreeUK Lost me to O2 six years ago because of unhelpful customer service fobbing me off when i had poor signal all the time. Never even had to ring O2 once

@ThreeUK is the WORST provider! Never open with them omg

I’m telling you Three is by far the worst mobile network provider in history! Data never works and they keep chatting shit about work being done in my area for the last 5 months! For all those out three avoid @ThreeUK