3 (Three) Outage in Wigan, England

@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!

@MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.

@LauraEnglish @Three_Is_Broken @ThreeUK @ThreeUKSupport 👀👀😱 What the actual ****, at leadt they admitted that you had poor service in your area that way its not your fault you've had to cancel.

@ThreeUKSupport @ThreeUK I have a mobile broadband contract and i would like to cancel ive spoken to people on the live chat and they weren't very helpful maybe you can help me.

@ThreeUKSupport your customer service is awful. I’m trying to change my bank details & I have forgotten my password so I can’t even log in. And it won’t even LET ME CHANGE MY PASSWORD because when I do try it says “error page” and I can’t even CALL you because you LOCKED my phone

@SMARTYMobileUK Or get the @ThreeUK network all you can eat, unlimited everything for about £20 😊

@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!

@PeterBayliss @Ofcom Must be a local issue for you - I’ve been relying on @ThreeUK for broadband as my @virginmedia 100mbps fibre line has been epically slow even phone calls made on Wifi calling are bad, switch to mobile and it’s perfect 👌

@ThreeUK I've recieved my EOC letter and want to swap to PAYG but your website live chat advises to ring Glasgow, which according to the voice message is closed, please help!!

@ThreeUK I need help with my minutes and can’t access the app or your page on line

@ThreeUK your 4g signal between Huyton L36 and Broadgreen L14 is shocking. Fix that before you try and sell everyone 5g

After being with @O2 for 20 years I left because the coverage was terrible moved to @ThreeUK stupidly signed a 2 year deal and the coverage is absolutely shocking vem worse than O2 I think you should sort your network out before trying 5g #notgettingwhatipayfor

Imagine @ThreeUK had to reimburse you for the amount of time they lose signal.

@tatumsfluffer @ASA_UK @ThreeUK @Ofcom Yup - I have this thought all the time! Worst in London I have to say from the last 36 hours!

@ThreeUK is there an issue with logging in on the app it won’t accept a new password created and I therefore cannot access the app

@ThreeUKSupport My sons phone got hacked and his contract was cancelled, rang for help, told 48 hours to sort with fraud squad, over a week later still not sorted,

@sydkerrigan2018 @Three_Is_Broken @ThreeUK Very! I ha e jest been released from a 24 month contract only 3 months in at zero charge and they were only too keen to prevent me going to the ombudsman service! £1374 cancelled and £100 compensation

@ThreeUK @ThreeUKSupport even after your advisor assured me my address had been removed from one of your customer’s accounts im STILL receiving BILLS 🤬

@ThreeUK 5G isn’t consumer ready yet. It’s a ploy to get people on board. I’m sure all of your customers will enjoy their gigabit download speeds by a pole on the street until a gust of wind blows an empty packet of Quavers in front of the signal. 🍃

@ThreeUKSupport Yes, many times! Even have booster now . It's boosting the 3G, not the 4G I want. How a billion £ company like you can't fix their network is beyond me

@ThreeUK I need more data. Due to the signal keep dropping it’s zapped it all. I may consider leaving three after being a customer for years

@ThreeUK @SharonOakley Three do you realise how utterly annoyed we are with the same tweet over and over. You knew there were issues with your servers and yet you let people upgrade when it is clear we cannot complete the process ie activate SIMcard. This is not good 😡

@ThreeUKSupport #secondtweet my account has been restricted and I paid my bill over 24 hours ago!!! Still no service. Spoken to live chat yesterday and they said it will be working in 24 hours 26 hours later still no service.

@ThreeUK Come on guys, you big up how customer friendly you are. Please advise how long before you answer the phone. I want my PAC code and @OFCOM says you have to give it to me. I shall miss an offer I want if you do not give it this morning.

@ThreeUKSupport are your systems down or you just avoiding talking to customers. I NEED to speak with customer relations regarding a complaint, been trying since Wednesday with no success.

@ThreeUK Come on guys, you big up how customer friendly you are. Please advise how long before you answer the phone. I want my PAC code and OFCOM says you have to give it to me. I shall miss an offer if you do not give it this morning.

@Age_of_spades @T1163 @Three_Is_Broken @ThreeUKSupport Even better news was giving the paydate it's now 46 till I leave shower of **** three.

@ThreeUK what a bloody joke! I pay my bill and my phone services are still NOT back up after 5 days. I’ve been cut off from chats where I have screenshots, saying nobody can turn my service back on ALTHOUGH I’ve paid £85 to do this! Absolute joke.

@philsmith53 @ThreeUKSupport I am having the same issue - but in the meantime, the website tells me I can upgrade. Very selective system errors!

@ThreeUK how many days are your systems going to be down. I've been sent incorrect cancellation bill and I need it rectified asap. Been trying to contact you for 3 days now!!