Is 3 (Three) having an outage in Wigan, England?

@ThreeUKSupport I’m not sure to be honest. It’s not like it’s the worst thing, butnit is an inconvenience, and it’s annoying that I don’t know why 😂 the mystery haunts me!

@ThreeUKSupport The outcome of the chat was that he sent me a link to redownload. I ended the chat and uninstalled/reinstalled and still same issue. Software is allnup to date. I didn’t notice it was asking for a “dongle” number on my browser.

@ThreeUKSupport Thats not good enough! You have the technology to support it in your system/software in Sweden but wont implement it here in UK!

@ThreeUKSupport @ThreeUK has the worst customer service. I have been waiting over an hour to speak to them. Also I was told I will get a back call from the Maneger on Monday but they did not call. #fixup

@ThreeUKSupport We are 3 guys working delivery driver at #KFC and all of us on Three network having same issue. Its Outdoor

I swear @ThreeUKSupport have the worst customer service department. Over 30 hours since I spoke to someone about my lack of internet, and 5 advisers later I’ve been told it will be activated within the next hour. I was told that 5 hours ago too. #fuming

@ThreeUKSupport There's so many people with the same complaint that I really don't think it's something as simple as uninstall/reinstall

@ThreeUKSupport your customer service is disgraceful!! For one they cant even understand what im saying why cant you guys ring me i am not ringing you anymore shove your sim card where the sun dont shine absolutely useless and awfuk company

@ThreeUKSupport hi the Wuntu app hasn’t worked for days for me, it sends notifications but every time I try to open it I just get the black spinning circles! Tried to reinstall, same issue.

@ThreeUK Must have zero, and we really mean absolutely no, customer service skills to apply.

Hi @ThreeUKSupport my ipad contract ends next month. How can I cancel it after contract end?

One of the reasons I was with @ThreeUK for years and will go back in heartbeat if they are the only carrier to offer this. Only reason I left was poor reception in my local area.

Frustrating times with @ThreeUK as they won’t let me log into account so I can cancel. I am a couple of years out of contract too. What can I do????

@ThreeUK help! Can’t log into my account as user error everytime. Trying to cancel mifi. What do I have to do?????????

@ThreeUKSupport hi, I’m trying to upgrade my contract via online when I log in it says to validate my email, when I click on the validate my email link it just sends me to the home page and still asks me to validate my email when I login an help pls?

Tried to move over to @ThreeUK after being with @O2 for seventeen years and the customer service has been so utterly dreadful I'm reconsidering (despite them being cheaper). Anyone know if they're worth persisting with? Is it this bad all the time or have I been unlucky?

@ThreeUK been on the phone to your complaints department for 91min with staff in India who told me they were unable to find a record of my account and refused to help further. 13min on the phone with staff from Scotland... problem sorted! #fuming #fridaynightwasted

@ThreeUK why won’t my mobile data work today? You having problems in Liverpool?

@ThreeUKSupport hi. Trying to top up my daughters pay as you go phone but the website keeps kicking us out. I assume the problem is your end?

@ThreeUKSupport Hi, I signed up for an additional sim on the 12GB data package which showed as £13 with the customer discount. I’ve just had a welcome letter and it shows the standard £15 rather than £13. Can you advise why my discount isn’t being applied?

@ThreeUKSupport Really ! How about contacting your “customer excellence team” and sort it yourself! Nothing to do with me why on earth would I call you again. How rude!

@ThreeUKSupport Yes I did and spoke to customer excellence team who reassured me that I will not receive any more calls and that they will issue me with 0 bill in writing, but no joy!

Will you please stop your advisors pestering me , I am not your customer any more @ThreeUK

@ThreeUK Walked out without getting anything sorted. Got told it’d be “another 5-10mins” on top of the 15 I already waited. All I wanted was an additional sim which would’ve taken less than 10 mins to sort out anyway. That was a very poor customer experience.

@ThreeUKSupport Your customer support over the telephone is crap! I couldn’t understand the woman because of the background noise and she would not listen to what I had to say. Such a shame as your service coverage is spot on.

I hate ringing @ThreeUK Trying to cancel my contract but they're now trying sell me some other bullshit. I wanna leave cos I've had NO SIGNAL inside the house for over a year. Just shut up and give me a PAC code dickhead!

@ThreeUKSupport Is there a service disruption for calls in Liverpool city centre. ?

@ThreeUKSupport 48-72 hours i can bet any money no one would get back. We went to store yesterday and upgraded so i do not understand why we were told different by the rude incompetent call centre staff

@EuroGuido @TheSDPUK @ThreeUK I'm with Three and I never received this text, unfortunately I think this is a hoax.

@ThreeUK Tinder is terrible.

@ThreeUKSupport Every visitor on 3 who visit us with various models of phone can not get a signal.

@JamesFrith @ThreeUK Wow you're pathetic, as your an MP you're all full of shit and disrespectful towards the population of this country everyday, maybe you should be fined, grow up and go do some good for this country ya spineless shit head

@LozzaFox @EE A prime example of how loyal customers get ripped off. Orange did same to me, changed to @ThreeUK sim only, bought phone as a business expense. Use loads of data, contract recently reduced from £20 to £17 by them as they realised I never went over my allowance. Great service.

@harry_salmon @ThreeUK Totally agree with you. Having been a loyal customer with @ThreeUK @ThreeUKSupport for many years now. There service and value for money, has been unbeatable. Like yourself Harry, I'll remain loyal and won't consider roaming! 👍🏻

@ThreeUK I would ...stay with EE as even though their network can get rammed its still faster than your 4g speeds or abysmal in store customer service (yes I was a three customer)

@ThreeUKSupport why when I really need to make a call abroad in Singapore do you pop up a message telling me I need to top up when you know I have an unlimited calls add-on.. wtf..! #epicfailthreeuk

@idimmock @HRAVFC My phones on @ThreeUK and @VodafoneUK never get a signal Ian.