3 (Three) Outage in Wigan, England

@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!

@ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.

@ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for

When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous

@ThreeUKSupport I contacted you last month to cancel a contract-I was advised, to avoid paying a cancellation fee,I needed a pac code to give to new provider(even tho im not taking the number)another monthly payment has now been taken and still no code received. How do I cancel?

Think twice before using @ThreeUK they are robbing bastards! The staff are incompetent @ThreeUKSupport are no good.. wrong device sent.. we return device on 10/12/20 they receive it back 12/12/20 still charge customer for device robbing bastards they are!!

@johnthecyclist @thedavidpage @ThreeUK Has this been sorted for you? I've had the exact same issue since 1st January, despite being promised 9 days ago that it would be resolved within 7 at the latest. Infuriating.

@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

@ThreeUK Three having a go at Instagram when their own service is a shambles.

@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

@ThreeUKSupport You'll never know how grateful I was to have that bit of contact. With Covid lockdown in full force, and no hospital visitors allowed, it was phone or nothing. I'm so glad my phone worked as expected. *distant ascii hugs*

@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

@ThreeUKSupport hi, is there a delay with sending out SIM cards? I got a confirmation email from you last week to say my SIM would be estimated delivery of 03/10/20. I requested my number be changed over tomorrow but it can't as I'm not in possession of the SIM. Can you help,pls?

@ThreeUK hi, is there a delay with sending out SIM cards? I got a confirmation email from you last week to say my SIM would be estimated delivery of 03/10/20. I requested my number be changed over tomorrow but it can't as I'm not in possession of the SIM. Can you help, please?

@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x

Contacted @ThreeUKSupport via Live Chat due to appalling service for the past two weeks. Told issue will be fixed on 02/09. Still expecting me to pay for the contract in full for a week's usage then have the nerve to try and connect me to sales for "Great New Deals". Piss take.

Saving £8 on my phone bill a month now. Hopefully I have better experiences with @ThreeUK than I have in the past! Seems like a good deal. Hopefully the customer service has improved.

Why does @ThreeUK not exist in the Southwest? Basically zero service until Bristol...

@ThreeUKSupport so. raised on here 26/4/21 after a week of issues. Still not working - still can't claim the cashback that was the whole reason I upgraded early. Angry is an understatement. NOTHING IS RESOLVED.

@ThreeUKSupport Thanks - that's who I have been using but getting nowhere. They never call back when they promise to - second dispatched phone also not delivered...! Don't want to cancel but it's heading that way!

@ThreeUK I asked them to call me back about incorrect information they have on record about me. They can't call me back! Impossible was the response. Irony at its best. Don't expect them to help if you have an urgent issue

Right @ThreeUK you have approximately 2 hours to sort out the “153 special announcement” problem, or I’m holding you in breach of contract. You have brought my work to a total ******* standstill

@ThreeUKSupport I want to join three. Do you offer eSIM support like the other major carriers?

I cannot believe how **** @ThreeUK @ThreeUKSupport customer service is. Absolute thieves, you speak you someone over the phone they tell you to go into store, go into store they tell you to email, you email them no one responds then back to square one.

Hey @ThreeUK I want to join. I can’t find much info about eSIM support for iPhone. Do you yet offer eSIMs? Every other major provider does.

Finally left what felt like a prison sentence with a bullshit of a network thank God for saving me @ThreeUK