3 (Three) Outage Report in Wigan, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Wigan, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Wigan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Total Blackout (24%)
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Phone (19%)
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Wi-fi (5%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Wigan, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Skelmersdale, Wigan and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Liverpool |
Internet | |
| Skelmersdale |
Phone | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Wigan |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Wigan, England
Latest outage, problems and issue reports in Wigan and nearby locations:
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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K e r r i
(@KerryM811) reported
from
Horwich, England
@ThreeUKSupport I contacted you last month to cancel a contract-I was advised, to avoid paying a cancellation fee,I needed a pac code to give to new provider(even tho im not taking the number)another monthly payment has now been taken and still no code received. How do I cancel?
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Jayenkai [JNK]
(@Jayenkai) reported
from
Little Lever, England
@ThreeUKSupport You'll never know how grateful I was to have that bit of contact. With Covid lockdown in full force, and no hospital visitors allowed, it was phone or nothing. I'm so glad my phone worked as expected. *distant ascii hugs*
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Ben Faulkner
(@benzini00) reported
from
Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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itsjustme
(@LouiseDarbyshir) reported
from
Bolton, England
Think twice before using @ThreeUK they are robbing bastards! The staff are incompetent @ThreeUKSupport are no good.. wrong device sent.. we return device on 10/12/20 they receive it back 12/12/20 still charge customer for device robbing bastards they are!!
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Jana Al-sarraf
(@deathlessdreamr) reported
from
Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.
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Michelle 💙
(@JurgensTeeth) reported
from
Walkden, England
@johnthecyclist @thedavidpage @ThreeUK Has this been sorted for you? I've had the exact same issue since 1st January, despite being promised 9 days ago that it would be resolved within 7 at the latest. Infuriating.
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Mac Stephenson
(@mstephenson199) reported
from
Partington, England
Contacted @ThreeUKSupport via Live Chat due to appalling service for the past two weeks. Told issue will be fixed on 02/09. Still expecting me to pay for the contract in full for a week's usage then have the nerve to try and connect me to sales for "Great New Deals". Piss take.
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George
(@georgewalker18) reported
from
Bolton, England
@ThreeUKSupport Just filled that in now but keeps saying unknown errors
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Michelle
(@JurgensTeeth) reported
from
Walkden, England
@ThreeUK hi, is there a delay with sending out SIM cards? I got a confirmation email from you last week to say my SIM would be estimated delivery of 03/10/20. I requested my number be changed over tomorrow but it can't as I'm not in possession of the SIM. Can you help, please?
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞
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Maud'Dib
(@Maud_Dib_UK) reported
from
Warrington, England
@ThreeUK Three having a go at Instagram when their own service is a shambles.
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theflexivegan
(@theflexivegan) reported
from
Wigan, England
@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
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Sophie Scott
(@sophie_lscott) reported
from
Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.
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Michelle
(@JurgensTeeth) reported
from
Walkden, England
@ThreeUKSupport hi, is there a delay with sending out SIM cards? I got a confirmation email from you last week to say my SIM would be estimated delivery of 03/10/20. I requested my number be changed over tomorrow but it can't as I'm not in possession of the SIM. Can you help,pls?
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Sarah Bell
(@Belle_Wales) reported
from
Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy
(@halsteadaddick) reported
@ThreeUK useless, pathetic customer service - my 15 month old iPhone dies, they want to charge me £161 to upgrade and get a new one or pay £155 cancellation fee. So I'm stuck paying my normal monthly payment for the next 7 months but can't use.
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Holly
(@Hollyy_Butler) reported
@ThreeUK reiceied my upgrade yesterday however the phone is having to be replaced cause there was an issue with the phone, just curious because my plan is as if I’ve got a new phone, but still using the old one. No idea when the replacement is even being delivered
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Rina Mcloughlin
(@RinaLeia2012) reported
@ThreeUKSupport Hi thank you, I spoke to one of the customer service team members on the phone this morning. Hoping the fault will be fixed by tomorrow 🤞🏽
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Rajinder
(@Rajinde14643628) reported
@ThreeUKSupport I’ve sent a DM but it’s just WhatsApp calls due to my data not working I believe
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Jared
(@Jared18185719) reported
@ThreeUK @threesupport I am at the 9 month point with trying to get information from three, 5 phone calls and 9 live chats. Customer service is appalling!
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Responsible Ben
(@PurslowBen) reported
@ThreeUK is your service down I. The area Sg18 9ru?? My wife has had poor service if any for days
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Samantha
(@Sammyjane617) reported
@ThreeUKSupport I am using the sim from my other device in my new device I have to keep the phone network on. 3g/2g in order to get any sort of Internet
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Michael Flavell
(@MikeFlay12) reported
@Three_Is_Broken @Wilko_UK @ThreeUKSupport But ita showing 4g but sloth pace. Its embarrassing really. Never used to be this bad I've been with them for years this last year has been horrendous
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ThreeUKSupport
(@ThreeUKSupport) reported
@celtic_ape83 @ThreeUK @three We're really disappointed to hear this, Neil. What is the tech issue you're looking to discuss? Has the phone not been sent out? What has been advised when you spoke to us? We'll do all we can to help, or point you in the right direction -Kim
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Neil
(@celtic_ape83) reported
@ThreeUKSupport @ThreeUK @three Worst customer service I've ever encountered. 10 years without a complaint. 8 days of limbo over a tech problem on Threes side. Not a single call to explain. Advisors who just put you on hold rather while you're talking. Horrible.