3 (Three) Outage in Wigan, England

@ThreeUKSupport is there an issue? Can't go online unless on wifi for some reason

@RoperCarl @ThreeUK It's not limited to Three. EE and 02 are just as bad.

Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks

@ThreeUK Would do if your network wasn’t so bad.

@ThreeUK is there an issue with your service? Mines constantly buffering

@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?

@ThreeUK @ThreeUKSupport trying to find out an early cancellation fee is impossible with you. FOUR different answers from four different operators. Counting down the days until end of October to finally bin you off. @EE here we come.

@ThreeUKSupport hi, I'm currently a Three customer and due an upgrade. I've seen a deal on USwitch which isn't available direct with you so I'll be going with that. How can I go about transferring my phone number from my current 3 account to the new 3 account? Still need PAC?

@ThreeUK hi, I'm currently a Three customer and due an upgrade. I've seen a deal on USwitch which isn't available direct with you so I'll be going with that. How can I go about transferring my phone number from my current 3 account to the new 3 account? Still need PAC?

Son very unhappy as @ThreeUK saying he has to wait 30 days to transfer his number from one @ThreeUK account to another. Makes no sense, would have been better off changing to a diff network.

@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage

@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?

@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!

@ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.

@ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for

When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous

@ThreeUKSupport I contacted you last month to cancel a contract-I was advised, to avoid paying a cancellation fee,I needed a pac code to give to new provider(even tho im not taking the number)another monthly payment has now been taken and still no code received. How do I cancel?

Think twice before using @ThreeUK they are robbing bastards! The staff are incompetent @ThreeUKSupport are no good.. wrong device sent.. we return device on 10/12/20 they receive it back 12/12/20 still charge customer for device robbing bastards they are!!

@johnthecyclist @thedavidpage @ThreeUK Has this been sorted for you? I've had the exact same issue since 1st January, despite being promised 9 days ago that it would be resolved within 7 at the latest. Infuriating.

@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

@ThreeUK I have a question... Why am I getting a notice th3 adult filter is on, blocking me from a website I looked at earlier this same day (a Air Gun Club in Halifax) on both my phone and Chromebook... Despite this filter never appearing before now & being with you since 2020?

@ThreeUK your mobile phone signal is Shxte your internet signal is shxte your home wifi is shxte can’t wait till the contract is up

@ThreeUK when will 5g network coverage in CF39?

@ThreeUKSupport No worries now. Turns out my wife got through and was told that there are issues, they will not be fixed, it’s as good as it gets, local shop have had many complaints, exit fee waived as it’s so bad. 5 friends now changing their network too.

@NetworkRailMAN @ThreeUK @northernassist Ah I wondered what it is as it is never clear to hear the message properly.

@ThreeUKSupport My signal keeps cutting in and out, and at times it goes away for about 10 Minutes before coming back with a weak signal

Nobody use @ThreeUK absolutely appalling customer service

@ThreeUK absolutely appalled by the service I just received from your online chat! Even the manager did not want to help me! Been charging me twice and no refund!

@ThreeUK for the pass three days my signal has been terrible. Can you assist with this please?

@ThreeUKSupport I’ve already got my pac and joined @EE. Done with your network. I’ve filed a complaint and intend to take beyond with the ombudsman. Your network has been the worst for ages and shoddy practices like this only solidifies it. More fool me for staying for so long.