3 (Three) Outage Report in Skelmersdale, Lancashire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Skelmersdale, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Skelmersdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at 3 (Three)
3 (Three) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Skelmersdale, Lancashire, England
The most recent 3 (Three) outage reports came from the following cities: Wigan, Liverpool and Wallasey.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Skelmersdale, England
Latest outage, problems and issue reports in Skelmersdale and nearby locations:
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Louise Williams (@Sefton3Peaks) reported from Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Darren Thomas (@DagsJT) reported from Warrington, England
@ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.
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Ben Faulkner (@benzini00) reported from Liverpool, England
@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Maud'Dib (@Maud_Dib_UK) reported from Warrington, England
@ThreeUK Three having a go at Instagram when their own service is a shambles.
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jocelyn garvey (@jocelyngarvey) reported from Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England
4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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Ellie Keegan (@EllieKeegs) reported from Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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theflexivegan (@theflexivegan) reported from Wigan, England
@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
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المجد للشهداء ✌️✌️ I Can't Breathe (@sufyanabbas) reported from Liverpool, England
@ThreeUK Live chat Not working !!
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John Hemmings (@johnthecyclist) reported from Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Darren Thomas (@DagsJT) reported from Warrington, England
@RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.
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Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, England
I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Neil Powell (@neilpowell1971) reported from Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Emily Mawdsley (@EmilyJMawdsley) reported from Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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Alison Rayner (@AliJRayner) reported from Bryn, England
@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞
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Darren Thomas (@DagsJT) reported from Warrington, England
Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.
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Neil Cobbe (@ncobbe) reported from Ince-in-Makerfield, England
Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty
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Brilliant Tours (@brilliant_tours) reported from Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Sarah Bell (@Belle_Wales) reported from Liverpool, England
@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Sophie Scott (@sophie_lscott) reported from Liverpool, England
This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Fabio Profumo (@fabioprofumo) reported
@ThreeUKSupport Hi I know you are making some upgrades in YO10 4EP from your network status checker but do you know how long this will take? Home broadband is paintfully slow….
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JACKIE MAGNUM🥂 (@gemmanetics) reported
@ThreeUKSupport No idea. It’s ok, I think I’m just going to cancel. Thanks for your help.
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Stuart Smith (@StuartS19054414) reported
@ThreeUK 0.2 Mbps download speed today and yet your own website says that there are no problems reported in my area, which contradicts what I was told by one of your telephone advisors???
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Di Norman Athlete (@di_athlete) reported
@___annisakhanxo @ThreeUKSupport THREE are FRAUDSTERS & SCAMMERS if they have extra of your money, start court proceedings or you will never see your money!
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AmyAlice (@AmyAliceEliz) reported
@calks93 @ThreeUKSupport This is why we left two years ago! Constant problems with them!
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nina (@withthenina) reported
Honestly @ThreeUK has made no progress in the telecommunications space since it’s launch. Still as **** as they were in 2003.
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David Cashman (@vit_t_1991) reported
@ThreeUK so you won’t allow me to cancel my account and when I cancel my DD you threaten me with a debt collection agency. Perhaps you might consider a conversation rather then jump to such shocking customer service approaches.
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Dan Salt (@Danjsalt) reported
@ThreeUKSupport A70 and the mobile is broken and I need the IMEI to get it repaired so I wanted three tell me it as you will have it on record On my bill how do I recover it if I can't access my three?
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Di Norman Athlete (@di_athlete) reported
@Rebecca63896942 @ThreeUKSupport Sorry to say you will never receive this money! THREE are FRAUDSTERS & SCAMMERS Go to the police
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Simon Rapley (@VWSparkySi) reported
@ThreeUKSupport Yes my signal is fine in other places generally, it's almost like a good while ago you redirected the antenna on the cell site to point away from me, to be honest if your saying there's nothing wrong in the area its already made up my mind to sadly leave