Is 3 (Three) having an outage in Skelmersdale, Lancashire, England?

@ThreeUKSupport No, I’ve only been told repeatedly via Twitter that I can’t receive support. But if customer services can help, please link me; thanks in advance.

@ThreeUKSupport I’m not sure to be honest. It’s not like it’s the worst thing, butnit is an inconvenience, and it’s annoying that I don’t know why 😂 the mystery haunts me!

@ThreeUKSupport Thats not good enough! You have the technology to support it in your system/software in Sweden but wont implement it here in UK!

When you get harassed by your network provider cause your contract is due for renewal and you can’t remember the password you set up silly amount of years ago, so they can’t take the conversation any further which is fine but still try and ring me 10 times a day! Taraaa @ThreeUK

I swear @ThreeUKSupport have the worst customer service department. Over 30 hours since I spoke to someone about my lack of internet, and 5 advisers later I’ve been told it will be activated within the next hour. I was told that 5 hours ago too. #fuming

@ThreeUKSupport There's so many people with the same complaint that I really don't think it's something as simple as uninstall/reinstall

@ThreeUKSupport I appreciate you messaging but that’s no help whatsoever unfortunately. Three in touch uses Wi-Fi networks which I don’t have when I’m outside walking in town. Super-Voice talks about how you’re fixing blackspots indoors which is not convinced about as I can’t even get a 1/2

@ThreeUKSupport Honestly it’s been the same for about a year or more. It just seems like the area between those two points is massively oversubscribed with connections at most times of day. So you’ll get signal but using anything internet based is pointless as it’s so slow. Calls seem mostly 1/2

@ThreeUKSupport your service is shocking, all I want is a PAK code so I can leave your network but instead I get hung up on after being on hold for over half an hour

@ThreeUKSupport hi the Wuntu app hasn’t worked for days for me, it sends notifications but every time I try to open it I just get the black spinning circles! Tried to reinstall, same issue.

@ThreeUK Must have zero, and we really mean absolutely no, customer service skills to apply.

One of the reasons I was with @ThreeUK for years and will go back in heartbeat if they are the only carrier to offer this. Only reason I left was poor reception in my local area.

Tried to move over to @ThreeUK after being with @O2 for seventeen years and the customer service has been so utterly dreadful I'm reconsidering (despite them being cheaper). Anyone know if they're worth persisting with? Is it this bad all the time or have I been unlucky?

@ThreeUK been on the phone to your complaints department for 91min with staff in India who told me they were unable to find a record of my account and refused to help further. 13min on the phone with staff from Scotland... problem sorted! #fuming #fridaynightwasted

@ThreeUKSupport hi. Trying to top up my daughters pay as you go phone but the website keeps kicking us out. I assume the problem is your end?

@ThreeUKSupport Hi, I signed up for an additional sim on the 12GB data package which showed as £13 with the customer discount. I’ve just had a welcome letter and it shows the standard £15 rather than £13. Can you advise why my discount isn’t being applied?

@ThreeUK Walked out without getting anything sorted. Got told it’d be “another 5-10mins” on top of the 15 I already waited. All I wanted was an additional sim which would’ve taken less than 10 mins to sort out anyway. That was a very poor customer experience.

@ThreeUKSupport Your customer support over the telephone is crap! I couldn’t understand the woman because of the background noise and she would not listen to what I had to say. Such a shame as your service coverage is spot on.

@ThreeUK my daughter is in America and has been charged £50, she hasn’t used her phone. Aren’t you supposed to send a warning text about roaming charges before you charge?? This is really bad service.

I hate ringing @ThreeUK Trying to cancel my contract but they're now trying sell me some other bullshit. I wanna leave cos I've had NO SIGNAL inside the house for over a year. Just shut up and give me a PAC code dickhead!

@ThreeUKSupport Is there a service disruption for calls in Liverpool city centre. ?

@ThreeUKSupport @ThreeUK Since arriving overseas I've repeatedly received messages of this style "Just to let you know you have spent £ 2.5 on Internet Services since 16:16 on 22/02" some messages quoting huge costs! Help - Three app says I still have data left

@ThreeUK since arriving overseas I've repeatedly received messages of this style "Just to let you know you have spent £ 2.5 on Internet Services since 16:16 on 22/02" some messages quoting huge costs! Help - Three app says I still have data left

I was SO CLOSE to catching Palkia with a group of awesome trainers, but nope. My game got hit with the “Network Error” and I wasn’t able to catch it. I’ve never been so triggered in my life 🌚 I hate you @PokemonGoApp @ThreeUK @Apple

@ThreeUK will the £20 unlimited deal still be around at thw end of april. Currently in NZ. Been a loyal customer for 3 + years. Been here since sept so got nz contract. When i am back i want to get contract again and unlimited data is normally unaffordable for me.

@ThreeUK Three, I have messaged several times for new updates on my phone service and the signal around my area. I would like to know when it will be up and running again. Thank You

@notameadow @ThreeUK All the big vendors - Ericsson, Nokia and Huawei - even Cisco and Dell - are talking about intelligent core networks and moving the processing power around... Out of the data centre and closer to radio network. But they've been saying that since the 3g era and it hasn't caught on

@ThreeUKSupport Phone and I was advised that there is no fix date or upcoming work for the problem and I just have to wait. & I asked if my account could be credited while I’m waiting as I’m paying for a service I’m not getting and he said yes £5 credit REALLY 😂

@ThreeUK Same they are on the wrong network

@ThreeUK have got to be the worst network going man

@ThreeUKSupport Customer service told me yesterday that delivery wouldn’t be before 22nd March so I cancelled order, this morning text said delivery today, assume they cancelled order returned to three, you are useless !!!, now I’ve got to go through this all again absolutely useless