3 (Three) Outage Report in Warrington, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Warrington, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Warrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at 3 (Three)
3 (Three) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Warrington, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool, Wigan and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Wigan |
Phone | |
| Liverpool |
Internet | |
| Wigan |
Phone | |
| Liverpool |
Internet | |
| Leigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Warrington, England
Latest outage, problems and issue reports in Warrington and nearby locations:
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Judith Mackie
(@weejoodles) reported
from
Salford, England
@ThreeUKSupport Yes been on WiFi to change it, tried again now as I’m somewhere else but it’s still not working.
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Positively False 🖕🤬🚀
(@ttooffairy) reported
from
Salford, England
@ThreeUK How is it I can get a Galaxy S20+ 5G, direct from Samsung £90 upfront, with 2 years on Three at £45/month, but as a loyal customer of 17 years, you'll charge me £1365 over 2 years, both for 30gb/month?
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Ellie Keegan
(@EllieKeegs) reported
from
Liverpool, England
@ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭
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Emily Mawdsley
(@EmilyJMawdsley) reported
from
Liverpool, England
@ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.
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Alison Rayner
(@AliJRayner) reported
from
Bryn, England
@snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞
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NateLynnCrezz
(@NCrezz) reported
from
Tyldesley, England
@MattyLeeT18 @ThreeUK @ThreeUKSupport Whats annoying is that they haven't even got in touch with me saying sorry or they'd like their device back, they'll get it back no problem as I don't want it juat give me a package to put it in. They have been messaged on 3 different platforms and still ignore me.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.
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Clare
(@clareyocs1) reported
from
Salford, England
Trying to get hold of @ThreeUK Phone up - automated service told to use online chat. Open online chat and no operators..... I've been double charged for a monthly bill!!!
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jocelyn garvey
(@jocelyngarvey) reported
from
Liverpool, England
@ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃
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NateLynnCrezz
(@NCrezz) reported
from
Atherton, England
@LauraEnglish @Three_Is_Broken @ThreeUK @ThreeUKSupport 👀👀😱 What the actual ****, at leadt they admitted that you had poor service in your area that way its not your fault you've had to cancel.
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Mac Stephenson
(@mstephenson199) reported
from
Partington, England
Contacted @ThreeUKSupport via Live Chat due to appalling service for the past two weeks. Told issue will be fixed on 02/09. Still expecting me to pay for the contract in full for a week's usage then have the nerve to try and connect me to sales for "Great New Deals". Piss take.
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Neil Powell
(@neilpowell1971) reported
from
Liverpool, England
@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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theflexivegan
(@theflexivegan) reported
from
Wigan, England
@ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x
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المجد للشهداء ✌️✌️ I Can't Breathe
(@sufyanabbas) reported
from
Liverpool, England
@ThreeUK Live chat Not working !!
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Lorna Young
(@misslornayoung) reported
from
Liverpool, England
@ThreeUKSupport hi three! I need your help with some extra data please! I’ve upgraded my contract but looks like it doesn’t come into effect until next month 😢 Sent a direct message! Thank you!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.
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oliver
(@olvrcps) reported
from
Urmston, England
@ThreeUK hi trying to contact you to cancel my contact but your call centres are apparently not taking any calls could you please dm me
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Neil Cobbe
(@ncobbe) reported
from
Ince-in-Makerfield, England
Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty
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Mason
(@MasonSheehan__) reported
from
Runcorn, England
@ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Matty Dimond
(@D_imond) reported
@ThreeUKSupport Yes it is a 12. my wife phoned on 19th December and have said that the phone cannot be dispatched to the house. I am unsure why it cannot be sent ?? This makes no sense as the three UK stores are currently shut. She has also paid an early upgrade fee. HELP?!
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sophia
(@azngorl) reported
@ThreeUKSupport Can u at least investigate it? I'm a student, how am I supposed to pay a solicitor 2 get this fixed or pay so much money? i've been a @ThreeUK customer for ages & i feel like i'm being taken advantage of & im having to pay for a simple misunderstanding+poor advice from yr company
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Kostas Kapenekakis
(@ultim8k) reported
@ThreeUKSupport It's been a few days that I have no 5G signal on my Three broadband service. Are you doing any works in the area (NW3) or is this completely random?
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sophia
(@azngorl) reported
..obviously it slipped my mind during the pandemic so i didn't contact them but i think it's still unfair for @ThreeUK @ThreeUKSupport incur these charges + not making a proper effort to contact me prior + give such poor advice to a student who's been a loyal 3 customer
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Rob
(@RobBankss) reported
@ThreeUKSupport I have called your customer service team 5 days in a row to request a proof of purchase invoice for an insurance claim. Every time I have been promised it via email within an hour yet 5 days later I still do not have anything!! This is terrible customer service!!!
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⚽️AaronJ⚽️
(@AJCno1) reported
@ThreeUKSupport 2.) I was talking into staying by a very nice customer service chap, £10pm sim only, only to discover I’d started using more data, add a few bolts on etc, all ok, then I discover you actually do a bolt for say 12gb which was actually cheaper then the 2 bolts on that I was paying
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Julie Dolton
(@JulieDolton) reported
@ThreeUK your customer service is appalling. Wasted 5 hrs yesterday. 4 today, no results. Online complaint form not working. I'm deaf!!!
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Travel Ninja
(@amlc10) reported
@ThreeUKSupport Unable to log into my account this morning. Is there an outage? Have tried on different browsers & devices - same outcome each time. Please help.
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Paul Young
(@PaulAndrewYoung) reported
Hi @ThreeUK I can't log in to your app or website on any device. They just keep hanging. You got problems or me?
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sophia
(@azngorl) reported
..but @ThreeUK @ThreeUKSupport didn't notify me via email (which they had) that they were about to terminate my contract + put me in debt with termination fees or sell my account/data to another company. if they had contacted me, i obviously would have told them my circumstances