3 (Three) Outage in Widnes, Borough of Halton, England

@ThreeUKSupport Have just tried that (again), signal strength still the same

@ThreeUK is there an issue with logging in on the app it won’t accept a new password created and I therefore cannot access the app

@ThreeUKSupport My sons phone got hacked and his contract was cancelled, rang for help, told 48 hours to sort with fraud squad, over a week later still not sorted,

@sydkerrigan2018 @Three_Is_Broken @ThreeUK Very! I ha e jest been released from a 24 month contract only 3 months in at zero charge and they were only too keen to prevent me going to the ombudsman service! £1374 cancelled and £100 compensation

@ThreeUKSupport Well not according to the rest of the industry. According to my sources you are testing eSIMs. I'm asking to be involved. I own a computer support company so could provide useful information.

@ThreeUK 5G isn’t consumer ready yet. It’s a ploy to get people on board. I’m sure all of your customers will enjoy their gigabit download speeds by a pole on the street until a gust of wind blows an empty packet of Quavers in front of the signal. 🍃

@ThreeUKSupport your customer care is appaling!!!

@ThreeUKSupport can someone get back to me regards to complaint 28178216

@ThreeUKSupport It's coming up saying service not activated on network

Never know an online customer service more idiotic than @ThreeUK

@ThreeUK why is the signal so piss poor

On hold to @ThreeUK for 36 minutes for them to hang up on me 🤨 boss way to get me to upgrade!

After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡

@ThreeUKSupport Good Morning, I am having problem with my I phone, it keeps dropping out of linked Wi_Fi connections Checked Wi_Fi and is working fine Any advice please Dave

@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK All the data is restored here so we're all sorted. No different to how O2 went down for not paying their bill recently 😆

@_iDavid @BBCBenThompson @BBCBreakfast @ThreeUK It's probably a problem in one of their data centres or something

@RiCHi @BBCBenThompson @BBCBreakfast @ThreeUK Well BBC are reporting the network as down and you can't make a call which is a lie. You can. Data services may be down but that's fixable. They're making it bigger than it actually is.

Morning @BBCBenThompson @BBCBreakfast I wanted to say both my partner and I and my parents are all on @ThreeUK and we all have full signal and have phoned each other so the complete outage you are reporting is erroneous. It is obviously only affecting some people. Not all of UK

Imagine @threeuk network cuts off mid argument , now I’m raging 😜

@KuboBgcfan @ThreeUK Same, I’ve had signal problems the last month so thought it was just another problem for me!

@threeuk @ThreeUKSupport is a bag of shit, I’m actually sick of failed calls and having 0 bars . Don’t ever consider joining them absolute waste of money

@ThreeUK since getting our phones on Friday they al have virtually no network service and no text services despite a full reset twice by the tech team , a visit for 3 hours to a three store and a visit to the Apple store and yet the phones still don’t have service

@ThreeUK @ThreeUKSupport have been to the Crewe store today and found the store manager a total waste of time disinterested in what I was asking and wouldn’t attempt to help. So I drove to Warrington store and they were most helpful. Rachel at Warrington was great.

@ThreeUKSupport Looks like may be a 4G related issue as data seems more reliable now

@ThreeUKSupport Also have a colleague in the office with the same issue on his phone

@ThreeUKSupport Well it says 4G and two signal bars but it’s very hit and miss with data working

@ThreeUKSupport Hi Laura. Totally appreciate that due to data privacy concerns. I’m not going to call you as I can’t get through. If Three want to speak to me, I suggest your customer service team tries again. Meanwhile my satisfaction and confidence in Three is dropping by the day.

@dugganmartin83 @ThreeUK 🙄 there’s always a minimum 14 days grace period where you can cancel, go elsewhere that’s a joke !

@ThreeUKSupport I phoned 333. Told your servers were down and to phone back. Best you check everything’s not broken before you ‘suggest’ using a different browser.

@ThreeUKSupport You need to own this and be truthful with your customers. I’m paying for a service I’m not receiving and im well within my rights to cancel. But I’m giving you the benefit of the doubt to try and explain please.

@micramanic @virginmedia @ThreeUK I had weeks without it because of box outside. The connection had de-ttached and thats why rounter wasnt pickin up signal

@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.

@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.

Thanks for the crap internet @threeuk

@ThreeUKSupport Yes but the calls are Failing constantly due to Poor Signal

@ThreeUKSupport No I’m currently on 2G But often drops down to 1G

@ThreeUK My Phone is supposed to have 4G but for the past 6 weeks or more it has only had 2G I have checked the coverage checker an it says that work is being done in my local area to fix and that it should be fixed By today’s date 29/06/19 which it isn’t any chance you can help

You ***** let me down yesterday @ThreeUK. Trying to bell people and I had no signal. Can't wait for me contract to run out

@ThreeUKSupport thanks for the heads up - I tried to google 'how to top up three by phone' but again no data to succeed. Better to have this edge case in the radar so the app can give support to us all, just a thought.

@ThreeUKSupport I need a little help with my bill. Iv recently paid my direct debit which was taken on the wrong date (I changed it a month ago) I now have a bill for the correct date which seems to have a full months charges on again so I’ll have paid 2 months in space of 5 days

@ThreeUKSupport I have gone over this issue God knows how many times. Got told I can't be put threw to the complaints department by two men BUT the third guy put me threw but still not progress

@ThreeUKSupport I am currently sitting here with one bar of signal and my partner is in work with no signal...........

@ThreeUKSupport So now after running God knows how many checks our signal issues are still the same. Called honnor and they are willing to take the phones foe checks BUT that leaves myself and partner with no phone to use, which then will cost us more money to buy a temp phone

@ThreeUKSupport NEW SIM, 4 PHONE CALLS AND WEB CHAT AND MYSLEF AND PARTNER STILL CAN'T GET FULL SIGNAL.... PAYING £30 A MONTH 😠😠😠😠

@ImogenWeekender @ThreeUK @ThreeUKSupport I always used to have problems with bills with them, massive over charges wrong direct debit dates, bills were always messed up! Took my custom elsewhere as they didn’t do anything about it despite numerous calls to them x

@ThreeUKSupport I would rather somone call me, the Web chat cuts out just to signal issues

@ThreeUKSupport Honour 8x.... I belive this phone just has poor signal capability

@ThreeUKSupport Had the same plan etc in old phones and did not have this issue as bad, we are fed up

@ThreeUKSupport You have tryed I just wanna swpa my phone this signal problems did not happen on old phone

@ThreeUK If you have signal 😕

Trying to talk to @ThreeUKSupport who said they are aware of problems and then signal went! If you are listening @ThreeUKSupport @ThreeUK we want to leave. We're at the beginning of 2 contracts and middle and end of another 2. We do not expect to pay any penalties.

@ThreeUK Network between Canada Water and Surray Quays completely broken - it’s over a year that even though the device shows connected to cellular the connection is not working at all. Nor 4G or 3G. I love what Three offers but I might need to consider a switch if not fixed.

@ThreeUKSupport i'm still outstanding a refund of £29. I was toldto rest assured it would be received by the 18th Feb. It hasn't arrived!! I'm sick of chasing it. Wish i'd never upgraded with you. Its been a shambles. Can someone contact me asap please the call centre closed

@juustmolls @ThreeUK Honestly go for o2 or EE. Three are so shit I swear their call centre is based in India or something

@Three_Is_Broken @ddyson3 @Three_COO @ThreeUK @OliverDowden @Ofcom Technical support is non existent. They know new sim, power cycle, hard reset. Then their knowledge is exhausted. Tried to cancel and threatened with charges for a service that DOESN'T WORK.

@Three_Is_Broken @ThreeUK There mobile WiFi has been very poor sinc last October there technically team told me to change to a new router a Huawei the best ever I was told lol so intermittent it unreal

@deanrmarsh @JMFotografix @Three_Is_Broken @ThreeUKSupport @techradar @BBCWatchdog Same in Solihull since Christmas 4g broadband and 4 phones all crap even when you turn down to 3g

@Three_Is_Broken @ThreeUK Imagine my joy when they say my town is getting 5g and that 4g should improve, imagine my disappointment as it turns they've actually upgraded a mast in the next town and my postcode isn't covered. Then imagine my frustration that they closed my case again despite no resolution.

@AxeyLad @ThreeUK I have had no mobile broadband for 4 days. Called you guys 6 times and they say it’s down no idea about it being sorted. Tough luck. I bought three because I travel a lot and use my sim in a dongle. What a waste of money.

@ThreeUKSupport day 4 still no roaming on my broadband data sim. Useless. No support. No information. Three come on!!!! Tell us what is going on