3 (Three) Outage Report in Prescot, Knowsley, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Prescot, Knowsley, England
The most recent 3 (Three) outage reports came from the following cities: Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
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| Liverpool |
Internet | |
| Skelmersdale |
Phone | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Emma
(@dizzytix) reported
from
Warrington, England
@ThreeUK Would do if your network wasn’t so bad.
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Christopher Williams
(@chrisdavidwill1) reported
from
Wallasey, England
@ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!
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Christopher Williams
(@chrisdavidwill1) reported
from
Birkenhead, England
Please RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
When @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous
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K e r r i
(@KerryM811) reported
from
Horwich, England
@ThreeUKSupport I contacted you last month to cancel a contract-I was advised, to avoid paying a cancellation fee,I needed a pac code to give to new provider(even tho im not taking the number)another monthly payment has now been taken and still no code received. How do I cancel?
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Alridge Prior
(@redams66) reported
from
Seaforth, England
@ThreeUK Plastic network for the plastic fans.
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John Hemmings
(@johnthecyclist) reported
from
Birkenhead, England
@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Michelle Heymans
(@MichelleHeymans) reported
from
Widnes, England
@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
@ThreeUK hello! People are not able to contact me, saying my number is incorrect! Can you help?
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Al-Scousio del Chiellini* 🟨🟥 🇮🇹
(@LifeTraveller77) reported
from
Liverpool, England
@ThreeUK Hi 3. Been a loyal customer for 7 years now. However, the 4g signal in Liverpool around the Albert Docks area flats is absolutely shocking. One of the roaming dragon seagulls could transmit more data. Could you attach antennas to them so we can get data coverage
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Lorna Young
(@drlornayoung) reported
from
Liverpool, England
Having a problem with my phone again @ThreeUKSupport - callers just get “call failed” thanks
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Brilliant Tours
(@brilliant_tours) reported
from
Liverpool, England
@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Laura Hitchen
(@LauraHitchen) reported
from
St Helens, England
@ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.
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Louise Williams
(@Sefton3Peaks) reported
from
Seaforth, England
@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@CarterCarter) reported
My friend Vernon in India has resolved my 'debt' problem with @ThreeUK. It was all over the place, £0, £41, £18, £28, and finally back to no debt at all. For anyone in a similar position, I suggest you go directly to #Three customer complaints. So much needless stress caused.
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Daniel Zaretsky
(@daniel_zaretsky) reported
@ThreeUKSupport I tried to do this on my own before tweeting at you and had the same issue. Maybe I should try wifi over 4g of local provider?
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Christopher Seddon
(@Prehistory) reported
.@ThreeUKSupport topping up/buying an add-on really is a horrible experience. Can't you come up with a website or an app that are fit for purpose? Website: 5 mins going round in circles, error message, balance reported incorrectly.....
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Daniel Zaretsky
(@daniel_zaretsky) reported
@ThreeUK I list my sim while in another country and I cant pay my bills. Please help!
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mr_hedgehog
(@hedgehog_red) reported
@ThreeUKSupport Hi there, just received my new Pay Monthly SIM, popped it in my phone, and while it works for calls, there is no Internet - please help! Thank you!
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scotty
(@Scuuuudy) reported
@ThreeUK why is your cell phone reception so ******* ****? Does my head in! Can’t even make phone calls half the damn time. This is london for ***** sake not the middle of the ******* Sahara. Sort your **** out.
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$shib $sol $luna $dia
(@TimbobWilts) reported
@ThreeUKSupport Sadly no options other than to wait yet again and call back if the service has improved. It won't improve, there is no end date to engineering works. Meanwhile I've had to get another provider as I need to work on Teams, Zoom, Skype, etc :(
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Kit
(@Kit_Wilkinson1) reported
@ThreeUK very poor service in Deal, Kent at the moment.
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Wendy Hendy
(@WendyHendy) reported
@ThreeUKSupport There is clearly a problem, but the checker says there are no known issues in my area, even though I have been reporting this for well over a month.
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Christopher Seddon
(@Prehistory) reported
.@ThreeUKSupport topping up/buying an add-on really is a horrible experience. Can't you come up with a website or an app that are fit for purpose? Website: 5 mins going round in circles, error message, balance reported incorrectly.....