3 (Three)

3 (Three) Outage Report in Prescot, Knowsley, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Prescot, Knowsley, England 04/16/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Prescot, Knowsley, England

The most recent 3 (Three) outage reports came from the following cities: Liverpool, Wallasey, Northwich, Runcorn, Wigan, Ormskirk, Ellesmere Port, Widnes and Prenton.

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City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomWallasey Phone
United KingdomNorthwich Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet

Community Discussion

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3 (Three) Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.

  • Maud_Dib_UK Maud'Dib (@Maud_Dib_UK) reported from Warrington, England

    @ThreeUK Three having a go at Instagram when their own service is a shambles.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.

  • sophie_lscott Sophie Scott (@sophie_lscott) reported from Liverpool, England

    This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

  • ncobbe Neil Cobbe (@ncobbe) reported from Ince-in-Makerfield, England

    Time to change my phone provider with @ChelseaFC now sponsored by @ThreeUK . Never bought anything made by Sharp or went with Vodafone when they sponsored United. #cfc #petty

  • Belle_Wales Sarah Bell (@Belle_Wales) reported from Liverpool, England

    @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

  • MichelleHeymans Michelle Heymans (@MichelleHeymans) reported from Widnes, England

    @ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew

  • LouiseBoulsbee Louise Boulsbee (@LouiseBoulsbee) reported from Horwich, England

    @ThreeUKSupport what is the best way to get in touch if you don’t have online account (phone line not working despite saying open until 8pm)

  • AliJRayner Alison Rayner (@AliJRayner) reported from Bryn, England

    @snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞

  • jocelyngarvey jocelyn garvey (@jocelyngarvey) reported from Liverpool, England

    @ThreeUK @OnePlus_Support I have never had a once phone in my life than the One Plus 7tpro nothing but trouble since the day I got it. 🙃🙃🙃🙃

  • EmilyJMawdsley Emily Mawdsley (@EmilyJMawdsley) reported from Liverpool, England

    @ThreeUKSupport Hi. I called to cancel one of my contracts in March 2020, they told me after 30 days it would be cancelled. I have now had a text message asking for an overdue payment for this number. How do I contact Three and speak to somebody as the live chat is not working

  • benzini00 Ben Faulkner (@benzini00) reported from Liverpool, England

    @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

  • EllieKeegs Ellie Keegan (@EllieKeegs) reported from Liverpool, England

    @ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

  • OneGrumpyMF Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England

    4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK

  • MasonSheehan__ Mason (@MasonSheehan__) reported from Runcorn, England

    @ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @RobTrigg3 @ThreeUK That’s not great at all. I’ve been with Three before and found they had great customer service at that time. Far better than anyone else I’ve had to deal with but I guess times change. Got the PAC in the end so will look for the cheapest PAYG tonight now.

  • theflexivegan theflexivegan (@theflexivegan) reported from Wigan, England

    @ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x

  • neilpowell1971 Neil Powell (@neilpowell1971) reported from Liverpool, England

    @ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

  • deathlessdreamr Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, England

    I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

  • sufyanabbas ⁦ المجد للشهداء ⁦✌️⁩⁦✌️⁩ I Can't Breathe (@sufyanabbas) reported from Liverpool, England

    @ThreeUK Live chat Not working !!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ConradGillan Conrad Gillan (@ConradGillan) reported

    @ThreeUKSupport Hi, I've been trying to cancel an order since it's been trying to get sent to the wrong address. I've had a chat through the live chat assistant but I don't feel 100% reassured that it has actually been cancelled.

  • Jonathangosky Jonathan Williams ✈️ (@Jonathangosky) reported

    @ThreeUK Data use in the Midlands has been useless over the past few weeks. Birmingham City Centre and can’t find timed of trains. Pretty pathetic really. B’ham airport, no workable signal. 😡

  • Catheri74543541 Catherine Philpott (@Catheri74543541) reported

    @ThreeUK so this is the best conversation ever completely flawed. Insurance company say stolen phone is not blocked and 3 can’t help because they can’t text code to stolen phone. Is it just me?????

  • IbereApparel Ibere Apparel (@IbereApparel) reported

    @Little_WonderUK @ThreeUK At least you have service … I’ve had no service all day , can’t even call out

  • IbereApparel Ibere Apparel (@IbereApparel) reported

    @Little_WonderUK @ThreeUK I do daily but today has been the worst

  • stefceretti Stephane Ceretti (@stefceretti) reported

    @ThreeUK I live in the US and part time in the UK and I have a three UK Simcard. Upgrading to the iPhone 14 in the US but there is no slot for the simcard, how do I transfer my threeUK physical sim to an esim so I can still use your network ?

  • DavidBa99183061 David Batchelor (@DavidBa99183061) reported

    @ThreeUKSupport Hi there - the 3 coverage in the GU5 area of Surrey as been non-existent all day yet the network tracker says all OK. Incorrect.

  • stefceretti Stephane Ceretti (@stefceretti) reported

    @ThreeUKSupport That’s very unfortunate .. esim has been around for 3 generation of iPhone already. What’s your timeline for support ?

  • samtobo1 Sam Toboggan (@samtobo1) reported

    @ThreeUKSupport It has always been off as well, so this isn’t the issue sadly.

  • kristianj1977 kristian jeffery (@kristianj1977) reported

    @ThreeUK reception and phone network is shockingly bad in Devon yet again. I rely on my phone for my work too. I work with disabled vulnerable people and with my phone not working correctly it's really not good at all. Especially the price I pay for my contract. 65 pm