3 (Three)

3 (Three) Outage in Prescot, Knowsley, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Prescot, England

3 (Three) Outage Chart in Prescot, Knowsley, England 03/04/2021 07:00

March 04: Problems at 3 (Three)

3 (Three) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 49.66% Internet
  • Phone 30.34% Phone
  • Wi-fi 7.59% Wi-fi
  • Total Blackout 7.36% Total Blackout
  • E-mail 4.37% E-mail
  • TV .69% TV

3 (Three) Outage Map Near Prescot, Knowsley, England

The most recent outage reports and issues originated from Liverpool, Runcorn, Birkenhead, Wigan, Seaforth, Bromborough, Warrington and Horwich.

United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomRuncorn Phone
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout

3 (Three) in Prescot, England Comments

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3 (Three) Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:
  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?

  • johnthecyclist John Hemmings (@johnthecyclist) reported from Birkenhead, England

    @JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.

  • brilliant_tours Brilliant Tours (@brilliant_tours) reported from Liverpool, England

    @santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network

  • Sefton3Peaks Louise Williams (@Sefton3Peaks) reported from Seaforth, England

    @ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡

  • MichelleHeymans Michelle Heymans (@MichelleHeymans) reported from Widnes, England

    @ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..

  • MichelleHeymans Michelle Heymans (@MichelleHeymans) reported from Widnes, England

    @ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew

  • Maud_Dib_UK Maud'Dib (@Maud_Dib_UK) reported from Warrington, England

    @ThreeUK Three having a go at Instagram when their own service is a shambles.

  • benzini00 Ben Faulkner (@benzini00) reported from Liverpool, England

    @thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!

  • Belle_Wales Sarah Bell (@Belle_Wales) reported from Liverpool, England

    @ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!

  • sophie_lscott Sophie Scott (@sophie_lscott) reported from Liverpool, England

    This week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!

  • deathlessdreamr Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, England

    I’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever

  • OneGrumpyMF Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England

    4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK

  • neilpowell1971 Neil Powell (@neilpowell1971) reported from Liverpool, England

    @ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?

  • EllieKeegs Ellie Keegan (@EllieKeegs) reported from Liverpool, England

    @ThreeUKSupport hi any problems in L1, Liverpool? I’ve had awful to no phone signal for the past 3-4 days. Currently switches between no service to 1 bar 😭

  • theflexivegan theflexivegan (@theflexivegan) reported from Wigan, England

    @ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @ThreeUKSupport That’s what I’m saying, your process is poor and outdated. You have my bank account details from when I was paying you, you could use them. Or you could send a cheque. Why should I have to go out of my way to call you to get my money back? It’s really poor customer service.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Curious why @ThreeUK need me to call them to get a refund when other phone companies send you a cheque with the letter saying you’re in credit. Not very good customer service.

  • MasonSheehan__ Mason (@MasonSheehan__) reported from Runcorn, England

    @ThreeUK I had a bill payment outstanding from 29/07/20 and when I paid it on the 30/07/20 it has bounced back and I’m still having the same issue, please can you help me. thanks

  • AliJRayner Alison Rayner (@AliJRayner) reported from Bryn, England

    @snudge27 @ThreeUKSupport Thanks James but it was a UK customer service rep that gave me wrong info and had me driving to a store that I didn't need to do 😞

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • olliecollinson1 Ollie (@olliecollinson1) reported

    @ThreeUKSupport Seriously Chris, I need someone to help me out here mate because @ThreeUK are driving me insane

  • ohaymonica monicaaa 🧸 (@ohaymonica) reported

    @ThreeUK has been really disappointing with their service recently. 3 months with no resolution, just thrown department to department.

  • TheBenCourt Ben Court (@TheBenCourt) reported

    @ThreeUKSupport your upgrades/cancellation team just lost me as a customer as they couldn't drop £1 a month off a deal to match a competitor. Not the best customer service 🙈

  • OnlyMyron MYЯӨП BΛЯƬᄂΣƬƬ 🏳️‍🌈🎮🇬🇧 (@OnlyMyron) reported

    @ThreeUKSupport is it normal for a member of the three team to call and hang up, after I respond back. It wasn’t a cold call as I was expecting you guys to call me.

  • nomdecuisine Alex (@nomdecuisine) reported

    This morning I got a letter from @ThreeUK. My minimum term is up shortly, and here's a couple of suggestions: * Stick with the same service and price on a rolling monthly basis, or; * Pay £2 more per month on a 24-month contract for the same service. Gee, whichever shall I pick?

  • TheBenCourt Ben Court (@TheBenCourt) reported

    @ThreeUK your upgrades/cancellation team just lost me as a customer as they couldn't drop £1 a month off a deal to match a competitor. Not the best customer service 🙈

  • MarkHobday1 Mark Hobday (@MarkHobday1) reported

    @ThreeUKSupport No explanation, I've just been told over and over again it will take 24/48hrs. They keep adding credit to my account to say sorry but not helpful as I'm on furlough and not using the phone. They just say 'we can't fix what's happened in the past'

  • PanxoSmart PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!

  • PanxoSmart PanxoSmart (@PanxoSmart) reported from Camberwell, England

    @ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.

  • MarkHobday1 Mark Hobday (@MarkHobday1) reported

    @ThreeUKSupport I've been trying to get VAT receipts for my top ups as I use it for work. Everytime I'm told it will get sent in 24-48 hours and never does. I've already been charged by my bank for this