3 (Three) Outage in Prescot, Knowsley, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Prescot, England

3 (Three) Outage Chart in Prescot, Knowsley, England

July 22: Problems at 3 (Three)

3 (Three) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(61.62%)
Phone
(18.82%)
Total Blackout
(11.07%)
E-mail
(5.54%)
Wi-fi
(1.85%)
TV
(1.11%)

3 (Three) Outage Map Near Prescot, Knowsley, England

The most recent outage reports and issues originated from Liverpool, Skelmersdale, Widnes, Wigan and Warrington.

Liverpool Phone
Skelmersdale Total Blackout
Widnes Internet
Liverpool Internet
Liverpool Internet
Liverpool Internet

3 (Three) in Prescot, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:
  • bernardomed bemed (@bernardomed) reported from Liverpool, England

    Thanks for the crap internet @threeuk

  • Ecarter537 Ethan Carter (@Ecarter537) reported from Liverpool, England

    @ThreeUKSupport Yes but the calls are Failing constantly due to Poor Signal

  • Ecarter537 Ethan Carter (@Ecarter537) reported from Liverpool, England

    @ThreeUKSupport No I’m currently on 2G But often drops down to 1G

  • Ecarter537 Ethan Carter (@Ecarter537) reported from Liverpool, England

    @ThreeUK My Phone is supposed to have 4G but for the past 6 weeks or more it has only had 2G I have checked the coverage checker an it says that work is being done in my local area to fix and that it should be fixed By today’s date 29/06/19 which it isn’t any chance you can help

  • AdamOsborneEFC Adam Osborne (@AdamOsborneEFC) reported from Liverpool, England

    You ***** let me down yesterday @ThreeUK. Trying to bell people and I had no signal. Can't wait for me contract to run out

  • omegga Romina Ollaze. (@omegga) reported from Warrington, England

    @ThreeUKSupport thanks for the heads up - I tried to google 'how to top up three by phone' but again no data to succeed. Better to have this edge case in the radar so the app can give support to us all, just a thought.

  • FabinhoMert Fabinho Mert #JC9 (@FabinhoMert) reported from St Helens, England

    @ThreeUKSupport I need a little help with my bill. Iv recently paid my direct debit which was taken on the wrong date (I changed it a month ago) I now have a bill for the correct date which seems to have a full months charges on again so I’ll have paid 2 months in space of 5 days

  • biggdazza Darren (Greeny)🍒⚪️ (@biggdazza) reported from Wigan, England

    @Bigabs10 @ThreeUK Cheers buddy just want no what's best network now

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUKSupport I have gone over this issue God knows how many times. Got told I can't be put threw to the complaints department by two men BUT the third guy put me threw but still not progress

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUKSupport I am currently sitting here with one bar of signal and my partner is in work with no signal...........

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUKSupport So now after running God knows how many checks our signal issues are still the same. Called honnor and they are willing to take the phones foe checks BUT that leaves myself and partner with no phone to use, which then will cost us more money to buy a temp phone

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUKSupport NEW SIM, 4 PHONE CALLS AND WEB CHAT AND MYSLEF AND PARTNER STILL CAN'T GET FULL SIGNAL.... PAYING £30 A MONTH 😠😠😠😠

  • RebeccaCahill10 Rebecca Cahill (@RebeccaCahill10) reported from Liverpool, England

    @ImogenWeekender @ThreeUK @ThreeUKSupport I always used to have problems with bills with them, massive over charges wrong direct debit dates, bills were always messed up! Took my custom elsewhere as they didn’t do anything about it despite numerous calls to them x

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Widnes, England

    @ThreeUKSupport I would rather somone call me, the Web chat cuts out just to signal issues

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Widnes, England

    @ThreeUKSupport Honour 8x.... I belive this phone just has poor signal capability

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Widnes, England

    @ThreeUKSupport Had the same plan etc in old phones and did not have this issue as bad, we are fed up

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Widnes, England

    @ThreeUKSupport You have tryed I just wanna swpa my phone this signal problems did not happen on old phone

  • xjackhunterx Jack Hunter (@xjackhunterx) reported from Roby, England

    @ThreeUK If you have signal 😕

  • coachdancad Dan Cad (@coachdancad) reported from Liverpool, England

    @ThreeUKSupport No, I’ve only been told repeatedly via Twitter that I can’t receive support. But if customer services can help, please link me; thanks in advance.

  • jangeorge_swe Jan George (@jangeorge_swe) reported from Liverpool, England

    @ThreeUKSupport Thats not good enough! You have the technology to support it in your system/software in Sweden but wont implement it here in UK!

  • buddaboy ˗ˏˋ Mike C ˎˊ˗ (@buddaboy) reported from Sandymoor, England

    @aburrows @ThreeUK A new SIM will obviously not fix your signal issues though :) Mines also crap indoors, but that's what WiFi is for.

  • Bry_Armour84 Bry Armour 🦍 (@Bry_Armour84) reported from Wallasey, England

    When you get harassed by your network provider cause your contract is due for renewal and you can’t remember the password you set up silly amount of years ago, so they can’t take the conversation any further which is fine but still try and ring me 10 times a day! Taraaa @ThreeUK

  • charl_middo CLM (@charl_middo) reported from Liverpool, England

    I swear @ThreeUKSupport have the worst customer service department. Over 30 hours since I spoke to someone about my lack of internet, and 5 advisers later I’ve been told it will be activated within the next hour. I was told that 5 hours ago too. #fuming

  • xLove_Sarahx Sarah 🦄 (@xLove_Sarahx) reported from St Helens, England

    @ThreeUKSupport There's so many people with the same complaint that I really don't think it's something as simple as uninstall/reinstall

  • chrisliston_ Chris Liston (@chrisliston_) reported from Seacombe, England

    @ThreeUKSupport I appreciate you messaging but that’s no help whatsoever unfortunately. Three in touch uses Wi-Fi networks which I don’t have when I’m outside walking in town. Super-Voice talks about how you’re fixing blackspots indoors which is not convinced about as I can’t even get a 1/2

  • chrisliston_ Chris Liston (@chrisliston_) reported from Wallasey, England

    @ThreeUKSupport Honestly it’s been the same for about a year or more. It just seems like the area between those two points is massively oversubscribed with connections at most times of day. So you’ll get signal but using anything internet based is pointless as it’s so slow. Calls seem mostly 1/2

  • John_Kelly17 John Kelly (@John_Kelly17) reported from St Helens, England

    @ThreeUKSupport hi the Wuntu app hasn’t worked for days for me, it sends notifications but every time I try to open it I just get the black spinning circles! Tried to reinstall, same issue.

  • Garethrobbo Gareth Robinson (@Garethrobbo) reported from Liverpool, England

    @ThreeUK Must have zero, and we really mean absolutely no, customer service skills to apply.

  • kevinwalshuk Kevin Walsh (@kevinwalshuk) reported from Standish, England

    One of the reasons I was with @ThreeUK for years and will go back in heartbeat if they are the only carrier to offer this. Only reason I left was poor reception in my local area.

  • LauraEnnisK Laura Karban (@LauraEnnisK) reported from Liverpool, England

    Tried to move over to @ThreeUK after being with @O2 for seventeen years and the customer service has been so utterly dreadful I'm reconsidering (despite them being cheaper). Anyone know if they're worth persisting with? Is it this bad all the time or have I been unlucky?

  • mollydavey molly davey (@mollydavey) reported from Liverpool, England

    @ThreeUK been on the phone to your complaints department for 91min with staff in India who told me they were unable to find a record of my account and refused to help further. 13min on the phone with staff from Scotland... problem sorted! #fuming #fridaynightwasted

  • turpinator1986 Amy (@turpinator1986) reported from Woolton, England

    @ThreeUK why won’t my mobile data work today? You having problems in Liverpool?

  • timblazey Tim Blazey (@timblazey) reported from Westhoughton, England

    @ThreeUKSupport hi. Trying to top up my daughters pay as you go phone but the website keeps kicking us out. I assume the problem is your end?

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @ThreeUKSupport Hi, I signed up for an additional sim on the 12GB data package which showed as £13 with the customer discount. I’ve just had a welcome letter and it shows the standard £15 rather than £13. Can you advise why my discount isn’t being applied?

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @ThreeUK Walked out without getting anything sorted. Got told it’d be “another 5-10mins” on top of the 15 I already waited. All I wanted was an additional sim which would’ve taken less than 10 mins to sort out anyway. That was a very poor customer experience.

  • Kyle_Crickmore @Kyle_Crickmore (@Kyle_Crickmore) reported from Liverpool, England

    @ThreeUKSupport Your customer support over the telephone is crap! I couldn’t understand the woman because of the background noise and she would not listen to what I had to say. Such a shame as your service coverage is spot on.

  • peterlbarnes75 Peter Barnes (@peterlbarnes75) reported from Litherland, England

    @ThreeUK my daughter is in America and has been charged £50, she hasn’t used her phone. Aren’t you supposed to send a warning text about roaming charges before you charge?? This is really bad service.

  • SteveJohnsy ?? (@SteveJohnsy) reported from Liverpool, England

    @ThreeUKSupport Is there a service disruption for calls in Liverpool city centre. ?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • geordieinmcr Dave (@geordieinmcr) reported

    @ThreeUK have THE worst customer service. Never had a contract with them. Being hounded for money and when I call up I've had the phone put down on me THREE TIMES. WTF Sort your lives out! Absolutely fuming. #threeuk #useless #criminal

  • carwu1 Carl Walker (@carwu1) reported

    @ThreeUKSupport It's not sometimes it's ALL the time in the city centre, why don't other networks have issues like this and I know they don't because other family and friends on different networks have no issues at all. It's just 3 network.

  • BShitcoins ₿itcoinShitcoins ⋰·⋰ (@BShitcoins) reported

    @ThreeUKSupport Hi, nothing on 3g either. I have full 4g signal, but no Internet.

  • BKben98 Ben (@BKben98) reported

    @ThreeUKSupport Hi, I live in TW14 8LL, but it's just as bad in UB7 8JD. I'm using a OnePlus 7 Pro

  • PelhamB Pelham Balcombe (@PelhamB) reported

    @Three_Is_Broken @AdamJayPrice @ThreeUK Vodafone signal is excellent but their customer service is diabolical. It really is as well - way worse than Three. As for EE - used them a few years back and their network was appalling. Truly appalling. It may have improved since-it couldn’t have got any worse that’s for sure!

  • milvv 💜 (@milvv) reported

    @ThreeUKSupport My data is inconsistent, it works slow sometimes and other times it’s fine. Normally I have to reboot my whole phone for my data to kick in when I leave the house, Which is annoying.

  • afs_inc_ Alex / A•F•S (@afs_inc_) reported from Camden Town, England

    Wow @ThreeUK apparently your network is good for data - not in London it’s not. What a JOKE!! 🤣🤬🤣🤬🤣

  • SteBobRoughley Stephen Roughley (@SteBobRoughley) reported

    @robin_parker Been with @ThreeUK on and off for years and always found them to be very reliable. I frequently use it for tethering when working remotely too and never any issues I can recall. Faster than BT broadband any time of day

  • Three_Is_Broken Broken Three UK (@Three_Is_Broken) reported

    @BShitcoins @ThreeUK It's bad everywhere but particularly around London & especially when there is more than 1 other 3 customer within a 10 mile radius But 3 will tell you not to worry because 5G is coming and this will resolve it. Probably. Hopefully. Maybe 3 are about you ask for a postcode 🙄🙄

  • Three_Is_Broken Broken Three UK (@Three_Is_Broken) reported

    @GarysBrain @ThreeUKSupport My problem started around May. No major problems with Three until this. In fact i was a huge advocate of 3 I hope it sorted for you soon