3 (Three) Outage Report in Garston, Liverpool, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Garston, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Garston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (54%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Garston, England
The most recent 3 (Three) outage reports came from the following cities: Birkenhead, Liverpool, Prescot, St Helens, and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 4 days ago |
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Phone | 11 days ago |
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Internet | 17 days ago |
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Internet | 19 days ago |
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20 days ago | |
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Wi-fi | 20 days ago |
Community Discussion
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3 (Three) Issues Reports Near Garston, England
Latest outage, problems and issue reports in Garston and nearby locations:
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Laura Hitchen (@LauraHitchen) reported from St Helens, England@ThreeUKSupport No it’s going to the ombudsman - they didn’t bother to try and expected me to pay £222 to terminate a contract which they broke by not providing a service.
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Laura Hitchen (@LauraHitchen) reported from St Helens, England@ThreeUKSupport Yes they’ve opened my complaint and sent me a pac code. I told them I can’t pay it right now and will they bill me and then I’ll add it to my complaint , they said If unpaid it goes on my credit file. First person said signal excellent, last person said it’s terrible!
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Brilliant Tours (@brilliant_tours) reported from Liverpool, England@santanderukhelp I’ve already tried that it’s been happening since august - it actually seems stable on BT Wi-fi - it’s crashing every time you click transfer etc on the @ThreeUKSupport network
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Michelle Heymans (@MichelleHeymans) reported from Widnes, England@ThreeUKSupport I am not techie at best of times, dont know my way around Twitter, tweets or DMs. I know I sent something a few days ago but dont know how or where to find it to see if you have responded yet as I've lost the plot with your live chat or call centre. Help somehow..
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Big Dezza T (@OneGrumpyMF) reported from Birkenhead, England4 days now no 4G signal due to maintenance in my area starting to get right on my nerves now @ThreeUK
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Michelle Heymans (@MichelleHeymans) reported from Widnes, England@ThreeUK is it really too much to expect to be able to make and receive phone calls or use my data when in a town centre. Bad enough I now struggle at home after several trouble free years with you. Online chat's a joke and call centre a farce. Only struggled since contract renew
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Sarah Bell (@Belle_Wales) reported from Liverpool, England@ThreeUKSupport I’ve been locked out of the app for over a week, I’ve tried to reset my password and I keep getting an error message, I’ve tried everything, HELP!
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Neil Powell (@neilpowell1971) reported from Liverpool, England@ThreeUKSupport hi. Well out of contract with you. Want to cancel data sim please. But can’t log into account. Any ideas?
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Louise Williams (@Sefton3Peaks) reported from Seaforth, England@ThreeUK Please can someone provide help to my parents. Three of your colleagues so far have not! Spent over 2 hours now trying to resolve their issue! Really poor! 😡
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Chris Danks (@christesla) reported from Birkenhead, England@ThreeUKSupport I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Christopher Williams (@chrisdavidwill1) reported from Wallasey, England@ThreeUKSupport Dear Finn, I've already had customer service on the phone and they couldn't help. Apparently if the store has a no return policy nothing can be done. I will join your chat as soon as you can reply that you have the authority to force them to refund me.
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John Hemmings (@johnthecyclist) reported from Birkenhead, England@JurgensTeeth @thedavidpage @ThreeUK I've been told via a chat on the app, for my area seven days to be completed, I won't hold my breath! That information wasn't to forthcoming, they seem to be trying to blame your phone or apps rather than the problem being theirs.
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Laura Hitchen (@LauraHitchen) reported from St Helens, EnglandWhen @ThreeUK admit there’s no coverage in your area you’ve not been able to use your phone properly in months, forced to cancel your contract after a decade with the company & they STILL bill you £222 but it’s ok cos it’s 60% off. Ridiculous
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Jana Al-sarraf (@deathlessdreamr) reported from Liverpool, EnglandI’ve been on hold for 35 ******* mins just to cancel my 4 contracts from @ThreeUK they have the worst customer service ever
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Andy Wallace (@Andyw1803) reported from Kelsall, England@ThreeUKSupport Hi, we've decided to cancel the account. Doesn't make sense to pay each month for a service that doesn't provide internet access. We're going to give NowTV a try
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Christopher Williams (@chrisdavidwill1) reported from Birkenhead, EnglandPlease RT far & wide. I was recently sold a new upgrade to my phone by @ThreeUK I changed my mind and decided I wanted to buy the phone outright. The phone has not been taken out of the box. I made the upgrade on Saturday and @ThreeUK have refused to cancel the upgrade. Avoid 3.
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Chris Danks (@christesla) reported from Birkenhead, England@ThreeUK I have 5G home broadband. We get amazing 650mbps download but 10mbps upload, is there anything support can do to our account to increase upload even if it reduces the download speed?
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Ben Faulkner (@benzini00) reported from Liverpool, England@thegord1 @OhMarieTurner @ThreeUKSupport Yes, ours started going slow around the 5th Nov, still the same now, got 50% off our bill as compensation, to be honest I'd rather they just fixed the issue!
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Laura Hitchen (@LauraHitchen) reported from St Helens, England@ThreeUKSupport Yes, they discounted it by 60% but when I pay over £80 p/m for a phone that’s has barely any signal for the best part of a year I thought the least they could do would be squash it- considering the admittance of NO SIgnal therefore no service provided which I have been paying for
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Sophie Scott (@sophie_lscott) reported from Liverpool, EnglandThis week has put me off ever ordering anything online ever again. Terrible experience with @WHSmith and now @ThreeUK 😡😡 how difficult is it to live up to confirmed delivery dates?!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Empty Newcastle (@EmptyNewcastle) reported@ThreeUKSupport you raised my monthly payment by so much i decided to get another simcard, also 3. now i'm told you can keep my original tariff, but i am stuck paying for an additional simcard, which i'm trying to cancel through @fonehouse but they are taking their time getting back to me too.
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Daniel Martin-Corben (@newworldruler) reported from Portsmouth, EnglandJoy of having high speed Internet to work from home but the service is down with @virginmedia, thankfully I have tethering with my @ThreeUK mobile contact. Else I'd be facing a hour drive to the office. Any news as to why its down Virgin, other that the 6pm estimated fix?
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Nigel Jones (@planetf1) reported@SMARTYMobileUK @ThreeUKSupport Signal is decent enough. It’s data throughput that’s absent much of time. Apps not loading. Stores not loading. Sat nav not working. Spotify not streaming
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SafeTinspector: not actually safe nor an inspector (@SafeT) reported@newworldruler @virginmedia @ThreeUK Different country, same probs. For me it’s Xfinity cable internet down and tethering with Verizon Wireless
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Nigel Jones (@planetf1) reported@SMARTYMobileUK @ThreeUKSupport They eventually replied but still not getting much sense . Since tried two more locations and network is equally shockingly bad. Asked about cancellation yesterday and again today. Query not recognised yet. Abysmal service
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David Sutton-Ball 🏳️🌈🌈 (@davidball1978) reportedMy advice people is stay away from @ThreeUK. Service has been appalling for the last 2 years and despite being a customer (until recently) for 6 years no one will help me resolve a complaint that started before I left them. Horrendous customer services.
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Alan Thompson (@Thompa_1972) reportedI have spent hours on line to your customer services being ensured that I won't be out of pocket but that is a complete lie. I can't wait to run out my contract so I can leave your network - as well as friends and family who I foolishly recommended go with you. @ThreeUK disgrace
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Here Be Dragons (@A_J_Murphy1987) reported@NathanTrout @Three_Is_Broken @ThreeUKSupport Have you tried turning it off and on again? Maybe you have particularly thick building walls? Maybe your SIM is faulty? -- Usual Three excuses for their useless network.
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gabrielle (@HylandGabrielle) reported@ThreeUKSupport I have now spoken to two of you members of staff. Both who were more concerned about my payment of £127 rather than the issues I had raised to them. I asked if I could pay it in two separate payments so I didn’t struggle in the run up to Christmas...
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Broken Three UK (@Three_Is_Broken) reported@punit12 @ThreeUK That’s terrible but not uncommon. I hope you have anything in writing that you need as telephone conversations and notes are not recorded. Hope you get it sorted soon